SlideShare une entreprise Scribd logo
1  sur  11
Executive Summary

         Integrated Digital Marketing Solution from PSI.
     Acquire, retain, and engage patients (measurable ROI).


    PSI serves as a Digital AGENCY
    Website
    Communication & Marketing
    Patient Engagement
    Clinical Reactivation & Reputational
    Marketing

Our Approach:
PSI serves as the AGENCY to manage the entire effort (minimal involvement from the client).
Objective

      Improve search engine ranking, drive new patient calls
          (see table & note below), and improve patient
                          engagement.


               PSI Client                    Client #1                Client #2
               DATA!
                                         Total / New Patient      Total / New Patient

               1st month                        84/25                     45/4
               2nd month                        158/47                    68/17
               3rd month                        98/15                     54/13
               First 90 days                    340/87                   167/34
Note:   Above data (for two PSI clients) is also supported by a research study showing an average of 11
new patient calls per month.
Intelligent SEO, SEM, and SMM

Search Engine Optimization (SEO) and Marketing (SEM)
     The process of increasing the number of visitors to your Web site by
     ranking high in the search results of a search engine.



 •    Multiple Listing Results                    Vertical Dental Categories
                                                   TMJ
 •    Service Specific                             Dental Implants
                                                   Dentures

 •    Proprietary Methodologies                    Sedation Dentistry
                                                   Emergency Dentist

 •    Custom Video Distribution                    Pediatric Dentist
                                                   Dental Veneers
                                                   Night Guards
                                                   Invisalign / Braces
                                                   Periodontal Treatment
                                                   Oral Surgery - or - Wisdom Teeth
                                                   Smile Makeover
                                                   Sleep Apnea / Snoring
Supporting You by Crossing the Conversion          Teeth Whitening
                                                   Root Canal
Threshold of Your Vertical Dental Category
Integrated Technology
                                                                             Marketing Solution

                                                                        Intelligent
                                                                           SEO


Performance
 Reporting                                                                                   ia
                                                                                         Med ign
                                                                                            pa
                                                                                        Cam king
                                                                                           Media
                                                                                         Trac
                                                                                         Campaign
                                                                                          Tracking




                                                          L
               January 15, 2009 7:30 PM

                                                                                                               SMART




                                                           P
                Dr. James Johnson




                                                          Performance                                          Landing
             Dr .Johnson,
             Congratulations, today you have gained:




  SMS
               2 new Dental Veneer appointments,
               1 new Dental Implant appointment, and
               2 new Invisalign appointments from Local




                                                                                                                Pages
             Patient Lead Management Systems.




 Dentist                                                   Reporting
                                                           website
  Direct




           Lead                                                                                      Marketing
           Assist                                                                                    Call Center
                                                                                                      Actions




                                                                             Lead
                                                                           Generation
Proposal Budget
Roadmap

              Leverage technology to reach new heights

         PHASE I                          PHASE II                              PHASE III
Acquire, Retain, & Engage           Automate & “Go-Digital”                 Tablet as a “Digital
                                                                                Assistant”

Website & online AND social media    New Patient Questionnaire &       Start: log-in to begin the treatment
            presence                      Consent Forms                      visit, knows the patient

  Communications (SEO, SEM,          Electronic Eligibility & Claims   During: personal media player &
   SMM, and best practices)         Submission (HIPPA compliance)         patient education system

  Patient Engagement (sesame,           Automate Patient Billing         End: checkout, treatment plans
      televox, demandforce,                  Statements                recommended, feedback & log-out
          smilereminder)

Contenu connexe

Similaire à Integrated Digital Marketing Solution for Dental Practices

Video Streaming Technologies Marcel Klaasen Fnb Biznetwork
Video Streaming Technologies Marcel Klaasen Fnb BiznetworkVideo Streaming Technologies Marcel Klaasen Fnb Biznetwork
Video Streaming Technologies Marcel Klaasen Fnb Biznetworkguest22cb1ea7
 
AiiM Marketing Career Orientation - General about Marketing Industry
 AiiM Marketing Career Orientation - General about Marketing Industry AiiM Marketing Career Orientation - General about Marketing Industry
AiiM Marketing Career Orientation - General about Marketing IndustryAiiM
 
Fortune indonesia credential
Fortune indonesia credentialFortune indonesia credential
Fortune indonesia credentialfortuneindo
 
Social Media 101 for Top Executives @tieke seminar
Social Media 101 for Top Executives @tieke seminarSocial Media 101 for Top Executives @tieke seminar
Social Media 101 for Top Executives @tieke seminarJanne Saarikko
 
2012 MBO Presentation-Carissa Newton, CMO
2012 MBO Presentation-Carissa Newton, CMO2012 MBO Presentation-Carissa Newton, CMO
2012 MBO Presentation-Carissa Newton, CMOCarissa Newton
 
2012 MBO Conference Presentation-Carissa Newton-Flipping the Funnel
2012 MBO Conference Presentation-Carissa Newton-Flipping the Funnel2012 MBO Conference Presentation-Carissa Newton-Flipping the Funnel
2012 MBO Conference Presentation-Carissa Newton-Flipping the FunnelCarissa Newton
 
Microsoft Power Point Ignition Value Proposition New
Microsoft Power Point   Ignition Value Proposition NewMicrosoft Power Point   Ignition Value Proposition New
Microsoft Power Point Ignition Value Proposition NewEllyn Winters
 
Accelerating Customer Insights
Accelerating Customer InsightsAccelerating Customer Insights
Accelerating Customer InsightsCequity Solutions
 
Fg Performa_Portfolio
Fg Performa_PortfolioFg Performa_Portfolio
Fg Performa_PortfolioFORTHGEAR
 
Partner marketing 22 march
Partner marketing 22 marchPartner marketing 22 march
Partner marketing 22 marchRob Bartlett
 
Partner marketing 22 march
Partner marketing 22 marchPartner marketing 22 march
Partner marketing 22 marchRob Bartlett
 
Multichannel Marketing: Your 5-Year Plan
Multichannel Marketing: Your 5-Year PlanMultichannel Marketing: Your 5-Year Plan
Multichannel Marketing: Your 5-Year PlanAquent
 
Build a Winning Solution Marketing Strategy
Build a Winning Solution Marketing StrategyBuild a Winning Solution Marketing Strategy
Build a Winning Solution Marketing StrategySteve Robins
 
20120410 molly maid social media
20120410 molly maid social media20120410 molly maid social media
20120410 molly maid social mediaHåkan Söderbom
 
Kneebone financial services presentation
Kneebone financial services  presentation Kneebone financial services  presentation
Kneebone financial services presentation Kneebone Inc.
 
iDialog.in - Work Showcase
iDialog.in -  Work ShowcaseiDialog.in -  Work Showcase
iDialog.in - Work Showcasegothamraja
 
Marketing for the complex sale - Andrew Court
Marketing for the complex sale - Andrew CourtMarketing for the complex sale - Andrew Court
Marketing for the complex sale - Andrew CourtDemand Generation Summit
 

Similaire à Integrated Digital Marketing Solution for Dental Practices (20)

Video Streaming Technologies Marcel Klaasen Fnb Biznetwork
Video Streaming Technologies Marcel Klaasen Fnb BiznetworkVideo Streaming Technologies Marcel Klaasen Fnb Biznetwork
Video Streaming Technologies Marcel Klaasen Fnb Biznetwork
 
AiiM Marketing Career Orientation - General about Marketing Industry
 AiiM Marketing Career Orientation - General about Marketing Industry AiiM Marketing Career Orientation - General about Marketing Industry
AiiM Marketing Career Orientation - General about Marketing Industry
 
Fortune indonesia credential
Fortune indonesia credentialFortune indonesia credential
Fortune indonesia credential
 
Scope International
Scope InternationalScope International
Scope International
 
Social Media 101 for Top Executives @tieke seminar
Social Media 101 for Top Executives @tieke seminarSocial Media 101 for Top Executives @tieke seminar
Social Media 101 for Top Executives @tieke seminar
 
2012 MBO Presentation-Carissa Newton, CMO
2012 MBO Presentation-Carissa Newton, CMO2012 MBO Presentation-Carissa Newton, CMO
2012 MBO Presentation-Carissa Newton, CMO
 
2012 MBO Conference Presentation-Carissa Newton-Flipping the Funnel
2012 MBO Conference Presentation-Carissa Newton-Flipping the Funnel2012 MBO Conference Presentation-Carissa Newton-Flipping the Funnel
2012 MBO Conference Presentation-Carissa Newton-Flipping the Funnel
 
Microsoft Power Point Ignition Value Proposition New
Microsoft Power Point   Ignition Value Proposition NewMicrosoft Power Point   Ignition Value Proposition New
Microsoft Power Point Ignition Value Proposition New
 
The Cmo Solution
The Cmo SolutionThe Cmo Solution
The Cmo Solution
 
Accelerating Customer Insights
Accelerating Customer InsightsAccelerating Customer Insights
Accelerating Customer Insights
 
Fg Performa_Portfolio
Fg Performa_PortfolioFg Performa_Portfolio
Fg Performa_Portfolio
 
Partner marketing 22 march
Partner marketing 22 marchPartner marketing 22 march
Partner marketing 22 march
 
Partner marketing 22 march
Partner marketing 22 marchPartner marketing 22 march
Partner marketing 22 march
 
Multichannel Marketing: Your 5-Year Plan
Multichannel Marketing: Your 5-Year PlanMultichannel Marketing: Your 5-Year Plan
Multichannel Marketing: Your 5-Year Plan
 
Build a Winning Solution Marketing Strategy
Build a Winning Solution Marketing StrategyBuild a Winning Solution Marketing Strategy
Build a Winning Solution Marketing Strategy
 
Sentosa for amara 2
Sentosa for amara 2Sentosa for amara 2
Sentosa for amara 2
 
20120410 molly maid social media
20120410 molly maid social media20120410 molly maid social media
20120410 molly maid social media
 
Kneebone financial services presentation
Kneebone financial services  presentation Kneebone financial services  presentation
Kneebone financial services presentation
 
iDialog.in - Work Showcase
iDialog.in -  Work ShowcaseiDialog.in -  Work Showcase
iDialog.in - Work Showcase
 
Marketing for the complex sale - Andrew Court
Marketing for the complex sale - Andrew CourtMarketing for the complex sale - Andrew Court
Marketing for the complex sale - Andrew Court
 

Dernier

Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823
 
Unlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfUnlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfOnline Income Engine
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Dipal Arora
 
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service JamshedpurVIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service JamshedpurSuhani Kapoor
 
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
Tech Startup Growth Hacking 101  - Basics on Growth MarketingTech Startup Growth Hacking 101  - Basics on Growth Marketing
Tech Startup Growth Hacking 101 - Basics on Growth MarketingShawn Pang
 
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...noida100girls
 
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
Keppel Ltd. 1Q 2024 Business Update  Presentation SlidesKeppel Ltd. 1Q 2024 Business Update  Presentation Slides
Keppel Ltd. 1Q 2024 Business Update Presentation SlidesKeppelCorporation
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsMichael W. Hawkins
 
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999Tina Ji
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒anilsa9823
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxAndy Lambert
 
Event mailer assignment progress report .pdf
Event mailer assignment progress report .pdfEvent mailer assignment progress report .pdf
Event mailer assignment progress report .pdftbatkhuu1
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear RegressionRavindra Nath Shukla
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Neil Kimberley
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Delhi Call girls
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsP&CO
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...Paul Menig
 

Dernier (20)

Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 
Unlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdfUnlocking the Secrets of Affiliate Marketing.pdf
Unlocking the Secrets of Affiliate Marketing.pdf
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
 
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service JamshedpurVIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
VIP Call Girl Jamshedpur Aashi 8250192130 Independent Escort Service Jamshedpur
 
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
Tech Startup Growth Hacking 101  - Basics on Growth MarketingTech Startup Growth Hacking 101  - Basics on Growth Marketing
Tech Startup Growth Hacking 101 - Basics on Growth Marketing
 
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...BEST ✨ Call Girls In  Indirapuram Ghaziabad  ✔️ 9871031762 ✔️ Escorts Service...
BEST ✨ Call Girls In Indirapuram Ghaziabad ✔️ 9871031762 ✔️ Escorts Service...
 
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
Keppel Ltd. 1Q 2024 Business Update  Presentation SlidesKeppel Ltd. 1Q 2024 Business Update  Presentation Slides
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
Event mailer assignment progress report .pdf
Event mailer assignment progress report .pdfEvent mailer assignment progress report .pdf
Event mailer assignment progress report .pdf
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear Regression
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
 

Integrated Digital Marketing Solution for Dental Practices

  • 1. Executive Summary Integrated Digital Marketing Solution from PSI. Acquire, retain, and engage patients (measurable ROI). PSI serves as a Digital AGENCY Website Communication & Marketing Patient Engagement Clinical Reactivation & Reputational Marketing Our Approach: PSI serves as the AGENCY to manage the entire effort (minimal involvement from the client).
  • 2. Objective Improve search engine ranking, drive new patient calls (see table & note below), and improve patient engagement. PSI Client Client #1 Client #2 DATA! Total / New Patient Total / New Patient 1st month 84/25 45/4 2nd month 158/47 68/17 3rd month 98/15 54/13 First 90 days 340/87 167/34 Note: Above data (for two PSI clients) is also supported by a research study showing an average of 11 new patient calls per month.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8. Intelligent SEO, SEM, and SMM Search Engine Optimization (SEO) and Marketing (SEM) The process of increasing the number of visitors to your Web site by ranking high in the search results of a search engine. • Multiple Listing Results Vertical Dental Categories TMJ • Service Specific Dental Implants Dentures • Proprietary Methodologies Sedation Dentistry Emergency Dentist • Custom Video Distribution Pediatric Dentist Dental Veneers Night Guards Invisalign / Braces Periodontal Treatment Oral Surgery - or - Wisdom Teeth Smile Makeover Sleep Apnea / Snoring Supporting You by Crossing the Conversion Teeth Whitening Root Canal Threshold of Your Vertical Dental Category
  • 9. Integrated Technology Marketing Solution Intelligent SEO Performance Reporting ia Med ign pa Cam king Media Trac Campaign Tracking L January 15, 2009 7:30 PM SMART P Dr. James Johnson Performance Landing Dr .Johnson, Congratulations, today you have gained: SMS 2 new Dental Veneer appointments, 1 new Dental Implant appointment, and 2 new Invisalign appointments from Local Pages Patient Lead Management Systems. Dentist Reporting website Direct Lead Marketing Assist Call Center Actions Lead Generation
  • 11. Roadmap Leverage technology to reach new heights PHASE I PHASE II PHASE III Acquire, Retain, & Engage Automate & “Go-Digital” Tablet as a “Digital Assistant” Website & online AND social media New Patient Questionnaire & Start: log-in to begin the treatment presence Consent Forms visit, knows the patient Communications (SEO, SEM, Electronic Eligibility & Claims During: personal media player & SMM, and best practices) Submission (HIPPA compliance) patient education system Patient Engagement (sesame, Automate Patient Billing End: checkout, treatment plans televox, demandforce, Statements recommended, feedback & log-out smilereminder)