1. Review of Creation of WealthCSR Perspective

2. Introduction to the book An account of industrialization lead by TATA Insights TATA Philanthropy: Vision and Compassion Divided into 2 Sections: Era of 1874 to 1991 The Spirit of Adventure Ripple Effects Facts Liberalization Era 1992-2003

3. TATA Group Snapshot

4. TATA Group Purpose

5. The Man and His Vision When you have to give the lead in action, in ideas – a lead which does not fit in with the very climate of opinion, that is true courage, physical or mental or spiritual, call it what you like, and it is this type of courage and vision that Jamsetji Tata showed. - Jawaharlal Nehru

6. TATA - Highlights

7. Book Review

8. Empress Mill & Care for Workers First humidifiers and fire-sprinklers Institution of Pension Fund Award of Accident Compensation Water Filtration Plant & Sanitary Hutments Apprenticeship for graduates

9. Dream about Steel City Be sure to lay wide streets planted with shady trees, every other of a quick growing variety. Be sure that there is plenty of space for lawns and gardens. Reserve large areas for football, hockey and parks. Earmark areas for Hindu temples, Mohammedan mosques and Christian churches. We are constantly accused by people of wasting money in the town of Jamshedpur housing, sanitation, roads, hospitals and on welfare………

10. Impulse of Learning What advances a nation or community is not so much to prop up its weakest and most helpless members as to lift up the best and the most gifted so as to make them of greatest service to the nation. - JamsetjiTata

11. Impulse of Learning One out of every 5 Indian ICS was a Tata Scholar Sets aside half of his wealth for establishing university Amounts to Rs 10 crore of 2002 Indian Institute of Science established in 1911 Venture of Tatas, Govt of India & Govt of Mysore ISC’s contribution to India Central Food & Tech Research Inst National Aeronautical Lab Dr C V Raman Dr HomiBhabha

12. Wings for a Nation TATA Airlines in 1932 Carried Mail on Route Karachi-Bombay-Madras 1937 Bombay-Delhi Air Service 1946 – Tata Airlines goes public and becomes AirIndia Ltd Air India International – Venture b/w Tata & Govt. 1953 – Nationalization of Airlines; JRD Chairman Some criticized - JRD gives more time to Air India

13. The Cult of Excellence TATA Engineering and Locomotive Company 100 locomotives; 98% indigenous parts TELCO produces Commercial Vehicles 99.8% indigenous parts Trained around 1500 ancillary suppliers “Profits should come from productivity and not by raising prices in a favorable market. Our greatest asset is customer satisfaction.” – Director, Telco

14. The Cult of Excellence “We did not have to create a lake to produce a tree. But we did.” – JRD Tata Telco plants trees before building workshops Created artificial lake for the trees Not building factories but building nation

15. Cup of Awakening Tata Tea only private company to preserve National Park Tata’s unique welfare system 14000 houses electrified Free Medical Care for Employee Family Free Veterinary Aid for cattle Small Hospitals in estates – Liquor a scourge Smokeless Chullas Health exhibitions and Baby Shows

16. Treasures from the Sea Tata Chemicals came into existence in 1939 Tata Chemicals learn production of soda ash – indigenous learning Adopts surrounding areas to provide adequate supply of water in scanty rains

17. Ripple Effects: On Industry Highly Concentrated Technical & Management Prg Forefront of apprentice training Management Training Center – 100 courses a year Tata Management Training Center, Pune Government Training Center in Singapore TCS, Tata Electric trains employees of competitors “If you want to plan for a year, plant corn; if you want to plan for 30 years, plant a tree; but if you want to plan for 100 years, plant men.” – Chinese Proverb

18. Ripple Effects: On Employee Welfare COUNCIL SYSTEM 1. Each council had equal management and employee representation. 2. Joint decision on labor and industrial problems When nationalization was proposed, the Tata Worker’s Union passed a resolution against nationalization.

19. Ripple Effects: On Social Services Employs welfare consultant to plan social services Social, Medical & Co-operative services Tackling Money Lenders Essential Commodities at cheaper rate Primary Schools, Sports Clubs, Canteens Welfare of Employee’s family Tata Steel is the first Indian company to have a social audit of its activities.

20. Ripple Effects: On Social Services Urban Community Development Program 1958 12 community centers Mothers learn sewing, stitching, handicrafts Women Adult Literacy Classes Jamshedpur’s School of Hope In 1970 major Tata Companies incorporated into their MoA and AoA a clause on their social obligations to consumers, employees, shareholders, society and the local community

21. Ripple Effects: On Social Services Tata Steel’s Rural Development Society Assists a total of 276 neighborhood villages Training in craft and agriculture Cane Weaving – 250 employed ; Investment Rs 18000 E.F Schumacher, author of Small is Beautiful, would have rejoiced to see so many people so gainfully with such little investment

22. Beyond Business – Tata Scholar “Though I can afford to give, I prefer to lend.”- Jamsetji 1924, one out of 5 ICS Officials was a Tata Scholar J C Coyaji – Chief Justice of High Court B N Rao – Judge International High Court, Hague Dr Jivraj N Mehta – CM of Gujarat K R Narayanan

23. Beyond Business – Universal Trusts Sir Ratan Tata Dept LSE, (Dept of Social Sciences) Tata Institute of Social Sciences Tata Institute of Fundamental Research Tata Memorial Center for Cancer Research Tata Energy Research Institute At a time, when most charities were communal in nature, Sir Ratan Tata Trust and Sir Dorabji Trust set precedent of universal trusts.

24. Beyond Business – End of Menace Small Pox Epidemic hits Chotanagpur div in Bihar Small Pox Eradication Campaign by WHO Phase I 400 outbreaks discovered in a fortnight Convincing Adivasis Phase II 6 months long operations 82 towns & 20,500 villages 10 lakhs saved of 53 lakhs allocated Phase III

25. Beyond Business – Creating new Industrial Culture 1911 Eight hour work culture Western Countries followed 11-12 hours culture 1930 Profit Sharing Scheme 1940 Personnel Department Planned 1950 Three Tier System AoA and MoA incorporate social obligations Managing Agents Commission on profit not on loss

26. Firsts by TATA First Cement Manufacturing – India Cements TATA Industrial Bank > Central Bank of India New India Insurance started in 1919 Tomco – Pioneers in employing women Tomco – First Ever Soap Making company

27. Corporation with Conscience “Did you ever expect a corporation to have a conscience when it had no soul to be damned and no body to be kicked?” TATA answered – “YES”

28. Questions & Answers Presented By: Pradeep Mathew