1. PRAMOD SINGH
Email: prmd.rwt@gmail.com
Phone:7 895864868, 7351011032
My Overview
Offering 8.6 years of experience in diverse Server, Desktop, & Network support. Solution provider as per
client requirement, expecting to play challenging role systems and deliver best service with ability to deliver
task assigned in challenging environment.
• Experience in Desktop, Server and Network support in Corporate as well as Government Sector.
• Experience in Handling Computers Domain client network with DHCP server ,DNS server ,FTP server,
Print server
• Well experience in Domain-client, Server-client environment troubleshooting.
• Well experience in Installation of Large and medium server with windows server 2000, 2003,2008
• work experience to Install and configure IBM BLADE and X series HP PROLIANT Server with ML-
110, ML-150
ML-350 G5, G6 & G7 series.
• Install and configure DHCP, DNS, and DOMAIN CONTROLLER. Install and configure switches,
firewall.
• Good communication skills and good listener
• Self motivated, Team Player
• Ability to work with a team of dedicated professionals or Work Individual for achieving deadlines for
execution of projects.
• Basic knowledge of UBUNTU & REDHAT Server
• RAID configuration
Work Experience: Current Employer
Company: Aludecor Lamination Pvt Ltd.
Duration: Dec 2015 – Till date
Designation: Executive System Admin .
Role: Troubleshoot problem related to hardware, networking on Microsoft platform.
Work Location: Haridwar
Work Experience: Previous
Company: Bharat IT services Ltd.
Duration: Nov 2013 – Dec 2015
Designation: Customer support Engineer .
Role: Troubleshoot problem related to hardware, networking on Microsoft platform.
Client: SBI (State Bank of India), BOB, CBI, UCO Bank, Indian Bank.
Work Location: Uttarakhand

2. Work Experience: Previous
Company: RP Infosystems Ltd.
Duration: Nov 2009 – JAN 2013
Designation: Engineer project Support (Team leader)
Role: Resolving issues related to the System, Server and Network and various application supports.
Client: SBI (State Bank of India), BOB, BOR (Bank of Rajasthan), CBI, UCO Bank, Indian
Bank, Syndicate Bank, BRO, SSA, CRPF, service after sales.
Work Location: Uttrakhand
Responsibilities:
• Hands on Experience in Hardware and software Troubleshooting related to any of the component,
Diagnosed hardware failure, user errors.
• Installation of operating system (windows XP, vista, Window7, 2000, Server 2003, Linux).
• Install server 2000 and 2008 (mostly HP) with RAID driver DNS, DHCP, terminal service, make link
with VSAT, installs SAP (Antivirus) and Micro trend for VSAT and Non VSAT Branches of SBI.
• Install and Configure Install DNS, DHCP. Install Domain Controller, primary DOMAIN and
SECONDARY DOMAIN.
• Working with HP, HCL, Wipro, IBM Servers.
• Install and configuration switches, firewall.
• MS Office suits products. Configure MS outlook, outlook express.
• Issues related to Internet (LAN/Wireless connection) and email problem.
• Install Passbook printer, Draft printer, DMP (Lipi, Epson, Tvs), LAN printer,
Laser Printer, multifunction printers
• Diagnosed hardware problems with modems, printers, cables (network connectivity).
• Install Semantic antivirus client and server part both manage or unmanaged.
• Knowledgeable in computer software, hardware and procedures, Setup computer systems and related
equipment, improve speed, reliability, and efficiency of operation.
• Knowledge of LAN/WAN topologies, network ,network administration.
• Used for detection and knowledge of manual removal of viruses and spyware from systems(files and
registry entries)
Work Experience: Previous
Company: Frontline Office Automation Pvt.ltd
Duration: July 07 – Nov 09
Designation: Desktop support Engineer .
Role: Troubleshoot problem related to hardware, networking on Microsoft platform.
Client: Flexfood,SIDBI Bank, NOV SARA.Kurmanchal Bank.
Work Location: Uttarakhand
Responsibilities:
• Un Installation and reinstallation of operating system (windows XP, vista, 2000,2003,Linux).
• Issues related to Internet (LAN/Wireless connection) and email problem.
• Diagnosed hardware problems with modems, printers, cables (network connectivity).
• Work with HP. IBM Servers and workstations.
• Diagnosed hardware failure, user errors.
• Knowledgeable in computer software, hardware and procedures, Setup computer systems and related

3. equipment, improve speed, reliability, and efficiency of operation.
• Knowledge of LAN/WAN , network administration, E-Mail and Internet systems, and PC environment..
• Used for detection and knowledge of manual removal of viruses and spyware from systems(files and
registry entries)
Technical Skills
• Hardware Installation/ Configuration : Include Hardware components Like Hard drive, DVD/CD
drive, SMPS, Motherboard, PCI cards, AGP card, LAN card, Audio card, RAM Slots, DIMM, SIMM,
Monitor, installation and configuration of wired/wireless keyboard and mouse. Driver installation of the
external devices such as speakers, camera, webcam, and IP Camera printer, Hub, Modems and Routers
etc. to get them worked properly.
• Software Installation/ Configuration: Include Installation Microsoft OS (Vista, XP, Windows 7,
home/professional, Server2000, 2003 2008, Linux RED HAT).
• Provide assistance in configuring the Administrator account and resolving
The issues related to login problem with the Admin/User account.
• Manage User and Group account and rights, configure Account Policies, Managing files and folders,
manage file access permissions, sharing of folder, work with offline files. Registry Editing, Group
Policies editing, work with Services. Cabling-straight, crossover, rollover.
• Knowledge of DNS, DHCP, WINS, IIS, Active directory, Exchange, Install configures TCP/IP services
and IP Address, Install Local and Network Printer.
• Install and configuration switches, firewall,
• Manage File Server and Print Server. Automatic data recovery over network using Shadow copy
concept and different level of data recovery.
• Disk Management and Disk Quota, working with Device Manager, Restoring system data and user data,
backup, shadow copy
• Optimize system performance, work with scheduled tasks, Troubleshoot boot Process.
• Connect to the Internet using dialup connection, connect computer using VPN, dial up remote access
server, Terminal Server
Area of Interest
• Operating system: Windows Vista, XP, Server2003 and Server2008, Linux.
• Software and System Security Support with all Microsoft OS.
• System Security and Internet Security.
Professional Qualification
• Done ONE YEAR COMPUTER HARDWARE AND NETWORKING DIPLOMA from
IIHT Dehradun in year 2007.
Academics
• Graduation from H.N.B Garhwal University in 2009
• Intermediate from U.K. Board in 2006.
• High School from U.K. Board in 2003.
.
Personal Information
Date of Birth: 05 May 1986
Citizenship: Indian
Languages Known: Hindi, English.
Address: C/o Sanjay Rawat 368 block 1st
Neshvilla road Chukhuwala Dehradun 248001

4. I hereby declare that information given by me is true to the best of my knowledge.
(Pramod Singh)
Place: Dehradun
Date: