1. Prasanth Kumar Pendam 480-492-5456 prashanth142432004@gmail.com
Summary
• Around 9.5 years of experience in Manual Testing including Team Leading Activities
• Strong experience in preparing Test Plans and Test Case Design Specifications
• Strong working experience with Technical and Functional Knowledge of CA Clarity PPM
Application
• Strong working experience with Technical and Functional Knowledge of Ticketing Tool
HP Service Manager
• Proficient in Deployment Testing which includes both fresh and upgrade installation
• Expertise in setting up environments using Hyper-V and SCVMM
• Good hands on experience on System Center Products like SCVMM
• Agile and Adaptive with new technologies. Proven skill in working on multiple technologies in
parallel.
• Experienced with all phases of Software Test Life Cycle and handled multiple complete cycles.
• Proficient with industry standard best Practices and Principles
• Proficient with productivity improvement techniques like developing some tools and reuse
components.
• Possess understanding in all facets of Software Development Life Cycle (SDLC) viz. requirement
analysis, testing, documentation
• Having sound knowledge of Test Case Design, and Software Test Engineering.
• Possess excellent Logical, Analytical, Interpersonal and Communication skills.
Education:
Bachelor of Engineering in Mechanical Stream
CRR College of Engineering, ELURU, Andhra Pradesh, India.
Technical Skills:
Databases: SQL Server 2005, 2008,Oracle 10i and 11i
Server Side Technologies: ASP.NET, Web Services
Programming Languages: C#, PL/SQL
Virtualization Technologies Virtual Server 2008, Hyper-V
System Center Technologies SCVMM 2008, SCVMM 2008 R2
MS Testing Tools NDIS Tester, Octopus
Bug Tracking Tools Product Studio and TFS
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2. Source Control: TFS
Web Servers: IIS 5.0/6.0/7.0
Operating Systems: Windows XP, 2003/2008 Server, Vista/ Windows 7
Automation Tools VSTS 2010, VSTST2008, Taurus, WTT
Ticketing Tool HP Service Manager
Asset Management Tools HP Asset Manager
Project Management Tools CA Clarity
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3. DETAILS OF THE PROJECTS WORKED ON
01 Project Name : CLARITY APPLICATION MAINTENANCE
Client : CHARLES SCHWAB & CO
Description of the Project : CLARITY is a Project and Portfolio Management tool .It
provides users to manage end to end life cycle of multiple
projects which include Resource Management, Timesheets
Management, Project Management etc. This is
maintenance project involving requirements gathering and
implementation of new Change Requests, testing, support.
Role : Technology Lead and On-site coordinator
Responsibility :
1) Involved in gathering the requirements for new
change Requests from the clients and Onsite
2) Analyzing the new change Requests and clarifying
all the queries related to them with the clients
3) Helping Dev Team in understanding the
requirements and resolving all their issues/queries
during development phase.
4) Helping QA team in understanding the
requirements and helping them in coming up with
Test Case Scenarios
5) Reviewing the Test Cases prepared by the Test
team.
6) Co-coordinating the Deployment activities to
ensure defect free deployment of Change Request
in PROD Servers.
Duration : From Date: 1 Oct 2013 To Date: Till Date
Hardware : X86 and X64 Machines
Software : Clarity Application , Toad, Visual Studio Team Foundation Server
02 Project Name : RIL HP SERVICE MANAGER
Client : RELIANCE
Description of the Project : HP Service Manager enables your IT organization to
evolve with a complete Service Request lifecycle. It
provides users with a service portal and manages all the
goods and services that are available to the business.
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4. This is maintenance project involving requirements
gathering and implementation of new Change Requests,
testing, support.
Role : Technology Lead
Responsibility :
1) Involved in gathering the requirements for new change
Requests from the clients related to HP Asset Manager
2) Analyzing the new change Requests and clarifying all the
queries related to them with the clients
3) Handling the responsibility of preparing and reviewing of
Test Case Scenarios
4) Reviewing the Test Cases prepared by the Test team.
5) Working with the Development Team in fixing the bugs
opened as a part of testing.
Duration : From Date: 1 July 2013 To Date: 30 Sept 2013
Hardware : X86 and X64 Machines
Software : HP Service Manager, Quality Center
0
3
Project Name : CVS IT Asset Manager
Client : CVS CAREMARK
Description of the Project : HP Asset Manager manages the entire lifecycle of an IT asset and
provides information about what assets you have, where they are,
who is using them, and how they are being utilized. This is
maintenance project involving requirements gathering and
implementation of new Change Requests, testing, support. The
system will be developed in multiple releases using the staged
waterfall development methodology.
Role : Technology Lead
Responsibility :
1) Involved in gathering the requirements for new change
Requests from the clients related to HP Asset Manager
2) Analyzing the new change Requests and clarifying all the
queries related to them with the clients
3) Handling the responsibility of preparing and reviewing of
Test Case Scenarios
4) Reviewing the Test Cases prepared by the Test team.
5) Working with the Development Team in fixing the bugs
opened as a part of testing.
Duration : From Date: 1 June 2012 To Date: June 2013
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5. Hardware : X86 and X64 Machines
Software : HP Asset Manager, Quality Center, Unix
0
4
Project Name : CVS HP Service Manager
Client : CVS CAREMARK
Description of the Project : HP Service Manager enables your IT organization to evolve with a
complete Service Request lifecycle. It provides users with a
service portal and manages all the goods and services that are
available to the business.This is maintenance project involving
requirements gathering and implementation of new Change
Requests, testing, support.
Role : Technology Lead and Onsite Co-coordinator
Responsibility :
1) Involved the handling the tickets raised by the customers
in HP Service Manager Tool.
2) Involved in gathering the requirements for new change
Requests from the clients related to HP Service Manager
3) Analyzing the new change Requests and clarifying all the
queries related to them with the clients
4) Co-coordinating with the Development team in the
implementation of the change Requests
5) Handling the responsibility of preparing and reviewing of
Test Cases
6) Reviewing the Test Cases prepared by the Test Team.
7) Working with the Development Team in fixing the bugs
opened as a part of testing.
8) Deploying the changes into HP Service Manager.
Duration : From Date: 1 Aug 2011 To Date: May 2012
Hardware : X86 and X64 Machines
Software : HP Service Manager, Quality Center, Oracle 10i, Unix
05 Project Name : Dynamic Datacenter Toolkit (DDTK)
Client : MICROSOFT
Description of the Project : Dynamic Datacenter Toolkit is an application which is
built on top of Microsoft System Center Virtual Machine
Manager. This application is mainly used by end users to
create Virtual Machines as per their requirements and
manage them. This is an end-to-end application
development project involving requirements elaboration,
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6. design, build, testing, implementation and support. The
system will be developed in multiple releases using the
staged waterfall development methodology
Role : Technical Analyst
Responsibility :
• To Involve in Manual testing which includes, Basic
Verification Testing, Functionality testing, Regression
Testing, Localization and Globalization Testing, Deployment
Testing and Help Doc Verification.
• Handling the responsibility of preparing and reviewing of
Test Plans
• Involving in preparing Test cases based on the Test Plans and
uploading them onto the Test Case Database.
• Logging functionality related Bugs in Bug Tracker Tool and
tracking and regressing them after they are fixed.
• Involving in Deployment testing of both Fresh and Upgrade
Scenarios
• Setting up and managing environments using Hyper-V and
SCVMM.
Duration : From Date: 1 September 2009 To Date: July 2011
Hardware : X86 and X64 Machines
Software : VS 2008, SQL Server 2008, XML, C# .Net, IIS, KAF,
Hyper-v, System Center Products SCVMM
06 Project Name : BEDROCK
Client : MICROSOFT
Description of the Project : Here the main of the purpose of the project is to test the
Deployment of various Bedrock MSI’s. As part of
Deployment testing we need to cover the various scenarios
of Deployment and ensure the finest quality of the
Product. This also includes the learning activities which
add the value to personal profile and the process as well.
Role : Senior Test Engineer, Technical Analyst
Responsibility : His responsibilities included owing the complete test cycle
right from test planning, test design, test case development
for deployment of complete Bedrock components. He was
involved in design and development of Test Methods
using C# .NET for automation of web services and various
features of Bedrock System. He was also part of setting up
local lab using concepts of virtualization as an alternative
of existing Bedrock system. This involves IIS
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7. configuration, Active Directory Configuration, SQL
Server configuration etc. He took complete owner ship of
setup/Deployment Testing, Security Testing, Build
Verification Testing, Functionality Testing and Web
Services Testing.
Duration : From Date: 1 September 2007 To Date: May 2009
Hardware : X86 and X64 Machines
Software : VS 2008, SQL Server 2008, XML, C# .Net, IIS, Hyper-V,
SCVMM2005, SCVMM 2008 and SCVM 2008 R2
07 Project Name : PLUTO
Client : MICROSOFT
Description of the Project : PLUTO is a project involved in maintenance of Windows
Operating system. This team works on assuring quality if
the fixes and patches provided by MS worldwide. The
project involved testing and test automation of various
components of Service packs, security patches & critical
updates of Windows XP, Windows 2003 and Windows
Vista.
Role : SOFTWARE TEST ENGINEER
Responsibility : His responsibilities include testing of various windows
components, designing effective test strategies for end to
end scenarios and one click automation. Bottom line
responsibility of test case development, test follow ups,
bug fix verification, conversion of manual test cases to
automated test cases using Windows Test Technologies.
Duration : From Date: 12 Dec 2005 To Date:17 Aug 2007
Hardware : X86,AMD64,IA64
Software : WTT,VB Scripting, NDIS Tester, Product Studio
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