The following document shows snapshots of my work as a UX researcher in academia and collaborations with industry. Focus is on Client Deliverables. Includes: + About Me + User Study + User Interface + User Centred Design Approach + Research + Deliverables + UML + Projects + Thank you note + Contact details

1. PRATYUSH PANDAB
User Experience Researcher

2. PROFILE
Hi, I’m Pratyush.
I’m an UX enthusiast, UX/UI/Usability researcher with Masters in
Human Centred Interactive Technologies. I am a passionate UI creator,
curator and admirer – with an eye for details. I love to spend my time
creating simple yet usable interfaces, strictly following design guidelines
and performing UX research.
I’m currently based in Oulu, Finland where I work as a HCI/UX
researcher collaborating with the industry.
I have worked alongside designers, developers, architects and clients –
(always) advocating for the users; conducted extensive user research and
usability tests; and have presented optimized solutions to clients. With over
three years of industry experience, and academic background in Human
Computer Interaction, I have strategically worked across all the stages of
User Centred Designing process (requirements elicitation, scenario based
design, wireframes, prototyping, and expert/user evaluation). This portfolio
covers some of my recent works.
As a consultant I have worked with over 5 major clients and have
gained hands-on experience at designing and conducting usability tests. I
have designed wireframes of websites, mobile apps, and multi-touch table
applications.
I’m also an avid reader and topics of interest generally include science
and technology, psychology and human computer interaction. I’m also a
gadget enthusiast and watch every technical review of smartphones, tablets
and digital cameras. I love photography, cooking, travelling, and origami.
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Wireframe of Trading Yards (Hand-drawn)
Hi-Fidelity prototype of Infinite
Thoughts (HTML, CSS, JavaScript)
Infinite Thoughts Nexus7 PSD
Infinite Thoughts iPhone5 PSD

3. USER STUDY
 Think Aloud Protocol using Morae – Comparative Usability study of 3
British Museum Websites - Victoria and Albert Museum, British
Museum, and National History Museum.
 I designed 3 relevant tasks for users using Hierarchical Task
Analysis.
 Ticket booking
 Information about a particular relic
 Directions to a room using Maps
 and interviewed 5 Users for retrospective and concurrent Think
Aloud Protocol using Morae.
 Contextual Inquiry – Adding reminder/tasks to calendar
 As an observer I collected 10 Q/As and 7 body language cues,
e.g. “Frowns. He has to check the browser frequently to see if any
reply from his friend.”
 Finally I devised
 Physical, Flow, Sequence and Artifact model
 Semi-structured Interview
 I’ve conducted over 30 structured and semi-structured user
interviews.
 In-the-wild and Controlled Experimental Studies
 Experiment Design – Within, Between, and Mixed participant design
 Presentation of text on web pages
 Can pet plants be a support for older people?
 Ethnographic Observation
 Printing/Scanning and Vending Machine operation
New
meetin
g slot
added
after
comple
tion of
task by
user
Experiment Design of ‘Can Plants be a support for Older people’ (MS Word)
Experiment Design of ‘Presentation of text on Webpages’ (MS Word)
Flow model (MS Visio) Physical model (MS Visio)
Experiment Design (MS Word)
Laboratory Setup for Contextual
Inquiry and Think Aloud Study Artifact Model
Sequence Model
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4. USER INTERFACE
 Wireframes
 Gestural Interface on iPad
 Android app to encourage people to walk
 Low and Hi Fidelity Prototypes (Axure, Balsamiq mock-ups)
 Website Design (HTML, CSS, Adobe Illustrator, Photoshop)
 Paper Mock-ups, Paper Prototypes
Gestural Interface on iPad (UXPin) Wireframe of Hotel Booking Website (Axure)
Paper prototype of Trading Yards (Balsamiq)
Hi-Fidelity prototype of Infinite Thoughts Website (HTML, CSS, JavaScript)
Wireframes of Trading Yards and Infinite
Thoughts (Hand-drawn)
Dashboard design PSD
Infinite Thoughts Nexus7 and iPhone PSD
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5. USER INTERFACE
 Wireframes
 Brief watertight annotations
 Data Visualization
 User transitions
Contact Us page above fold (UX Pin)
Data Visualization of Account Summary (UX Pin)
Account details transition (UX Pin)
Transaction flow – One time payments and transfers (UX Pin)
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6. USER CENTRED
DESIGN
 Survey Questionnaires / Research
 I’ve performed extensive research (in academic and industry) to
design goal focused questionnaires that are easy to comprehend.
 I’ve deployed and analyzed surveys to extract hidden insights and
answer difficult questions relating to functionality and design.
 Persona
 Based on the target user profile I’ve created presentable persona
 Scenario Based Design
 I’ve used the persona to design everyday usage scenarios and
created Problem and Activity scenario with Claims analysis.
 Prototyping
 Based on the Claims analysis, I’ve created low and high fidelity
paper prototypes, white-board drawings, PSDs, clickable and
annotated wireframes.
 Expert Evaluation
 I’ve performed over 5 Heuristic evaluation, Wizard of Oz
evaluation, and cognitive walkthrough.
 Task based User evaluation
 I’ve created user tasks using Hierarchical Task Analysis
 Redesign
 After performing usability studies I’ve redesigned interfaces and
provided recommendations.
User Centred Design Infographics (Illustrator)
Survey results (MS Excel)
Survey results (MS Excel)
Persona (MS Word)
Persona (MS Excel)
Survey Data and Inferences
(Google Docs)
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7. RESEARCH
 Content Analysis
 A Need to Re-Think on The Design of Privacy and Security
Features of Facebook? A Content Analysis of User Problems
Discussed on Online Help Forums
 User Centred Design approach
 Paper prototype for smartphone based collaborative game to
encourage people to walk. – Trading Yards
 Hierarchical Task Analysis
 Hierarchical Task Analysis of U.K. Hospital Websites
 Usability Evaluation
 U.K. Hospital Websites using Collaborative Critique Method
 Documentation
 Extensive research and report writing on ‘Ingredients of good
design: Affordance, Emotion and Complexity’
 Quantitative Analysis using SPSS
 Effect of Emotion on Number Entry tasks
 Research accepted at ACM CHI Conference on Human Factors in
Computing Systems, Toronto 2014.
“Very good discussion of the concerns of FB users highlighted by this analysis. Excellent table of proposed
solutions. Very professional presentation - good citations, referencing, use of tables and figures”- Helen Petrie
Phd AFBPsS CPsychol FRSA
“The personas are very good, with aspects justified with evidence from the elicitation activities. The system is
fairly complex, but it is very clearly described. The metaphors and concepts incorporated in the system have been
presented extremely well.” - Christopher Power, PhD
“This was one of our favorite presentations.” - Christopher Power, PhD
“HTAs look very good. I like your use of a "Notes" column.” – Helen Petrie Phd AFBPsS CPsychol FRSA
“Good range of tasks chosen. Good personas and scenarios. Method seems to cover everything clearly. …
interesting to summarize the presentation of the material in the tables.” – Helen Petrie Phd AFBPsS CPsychol
FRSA
“As the paper says, affordance is a much misunderstood term and the author has made a good job of attempting
to clarify it in this paper. The paper provides a good review of literature on affordance, emotion and complexity.”
– Dr. Alistair D N Edwards
"A good and well thought out experiment” – Dr. Paul Cairns
“This is a well-written paper that doesn’t oversell its results. To my knowledge, it is original. I appreciated the
clear description of the experiment, which will allow other researchers to further develop this line of inquiry.
Whilst the results are preliminary, further exploration in this area is worthwhile.” – ACM CHI 2014 reviews
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8. RESEARCH
Negative affect ->
Prone to more errors
while entering
numbers
Positive affect ->
produce less
errors while
entering
numbers
Exploiting Emotions to Reduce
Number Entry Errors
A Need to Re-Think on The Design of Privacy and Security
Features of Facebook. A Content Analysis of User
Problems Discussed on Online Help Forums.
Content Analysis Emergent coding (Nvivo/ MS Excel)
Content Analysis Emergent coding (MS Word)
Touch Key Pad Design PSD
Standard –ve valence image
(IAPS)
Standard +ve valence
image (IAPS)
Scatter Plot (SPSS) Box Plot (SPSS)
Standard Affective Valence measurement scale
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9. DELIVERABLES
Flight Booking (Yatra.com) reimagined
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Flight Booking (Yatra.com) homepage reimagined
 Wireframes
 Flight Booking

10. DELIVERABLES
Requirements Elicitation: Conceptual Modelling (MS Visio)
Requirements Elicitation: Sequence Diagrams (MS Visio)
Hierarchical Task Analysis Graphical representation (MS Visio/ MS PowerPoint)
Hierarchical Task Analysis Notes (MS Word)
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11. DELIVERABLES
UML Class Diagrams UML Sequence Diagram
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12. PROJECT: TRADING
YARDS
 Trading Yards was an User centred design approach to building a
prototype for a smartphone based collaborative game that encourages
people to walk. Design rationale included requirements elicitation,
creating personas, scenario based design, prototyping, expert and user
evaluation, and one iteration of re-design. The design document was
used to keep track of all the activities, design decisions, usability tests
and their results.
 Performed online survey (116 participants), one-to-one interviews (12
users)
 Detailed persona created to represent the target age group.
Survey Data and Inferences (Google Docs)
Persona (MS Excel)
Persona (MS Excel)
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13. PROJECT: TRADING
YARDS c o n td.
 Whiteboard wireframes and flow diagrams were created to show the
user scenarios.
 Paper based app prototypes was created to show the states of the
application.
 Collaborative heuristic evaluations and user testing was done.
 Based on the results of the evaluation a redesign phase was undertaken.
 Some of the states were discarded due to complexity
 Common themes were added for the cards
 Maps facility was introduced
Conclusions
 Finding the right motivation to keep going requires an attitudinal
change.
 'Trading Yards', was an attempt to initiate a change in behavior by
introducing a real life metaphor - trading cards by walking.
 Concept of gamification lured the user towards a secondary goal of
collecting cards.
 The intuitive simplicity of the game made adherence easy.
User Feedback
 Capturing photos while walking & sharing and an in-built music app
 Tailoring messages to the needs of the user can motivate further.
“The project supports the use of technology to elicit a change in attitude towards a
healthy life. I hope that interventions such as ‘Trading Yards’ will be successful in
motivating people to walk regularly and help them lead a healthy life.” – a test
participant from in-the-wild user testing study.
Paper Prototypes (Balsamiq) Evaluation (MS Excel)
User Centred Design Infographics (Illustrator)
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14. OTHER PROJECTS
 Multi-Touch Table – Design, Development and Deployment of multi-
touch User Interface components
 Interaction Interrupted – Investigating The Effects Of Notifications On
Flow Experiences And Understanding Common Notification-handling
Strategies
 What is Good Design? – Affordance, Emotion and Complexity
 Skeuomorphism vs Flat design – Usability Study
 Infinite Thoughts – a Flat design blogging website
 Semi-automatic Robotic System
Multitouch Table Notes applications (Screenshots)
Android Notification System (Screenshots)
Dashboard iPad (UXPin) Number Key Pad redesign PSD
Multitouch Table Photo applications
(Screenshots)
Multitouch Table working
Multitouch Table working
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15. THANK YOU
Thanks for reading this por tfolio. If you have any questions or would like to talk
through any specific projects, then please get in touch.
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b y P R A T Y U S H P A N D A B