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Competing on Pricing Analytics
Goals for the session
1. To leave you with an understanding or a deeper understanding of the
Importance of effective Pricing Analytics & its potential bottom line
impact
Goals for the session

2. To Show some of the more advanced
Pricing & Value analytics that could help
you measure, manage & improve your
pricing effectiveness
3. To show you also some of the
limits of analytics & give you a
few simple recipes to get more
out of them
Agenda
• Stakes & Levers

•

Framework

•

Cases studies

•

Do’s & Don’t’s
Agenda
• Stakes & Levers

•

Framework

•

Cases studies

•

Do’s & Don’t’s
Pricing analytics - Objectives
Objective: Developing better prices & value propositions…
The perfect Price

•
•
•
•
•
•

Is coherent & below ‘perceived value’
Leaves no money on the table
Anticipates competitive reaction
Is fair
Exceeds costs (and the cost of capital)
Supports our strategic objectives
(Growth/Margin/Profit trade off)

The perfect Value Proposition

•
•
•
•
•
•

Taylored to segment needs & priorities
Optimizes the ‘perceived value to cost ratio’
Provides defendable differentiation
Can be communicated effectively
Is coherent with the Brand image & positioning
Supports group strategy

… and making it happen in the field
PRICING EXCELLENCE
Performance Levels
5
Excellence
(<1% of Cos..)
Strategic & integrated

4

Optimisé
(<10% of Cos..)
Optimized Value & Pricing

3
2
1

Base Valeur (20% of Cos..)
Pricing Base Valeur / Solutions
Sous Contrôle (35-40% of Cos..)
Customer Pricing Alignment & control
Out of control

(30% of Cos..)

Weak processes & control , ad-hoc prices
Agenda
• Stakes & Levers

•

Framework

•

Cases studies

•

Do’s & Don’t’s
Pricing & Value Analytics framework
• Pricing & Value Analytics (P&VA) is the capability to transform
customer knowledge, data, into value through an extensive use of
scientific methods.
• More precisely, P&VA helps leading companies:
– Promise superior & targeted client value propositions
– Deliver on that promise
– Price products to reflect / capture that value
1

From P&VA to Pricing Strategy
assemble key
info

2

Get insights & develop business cases,
with strong analytics

3

consensus & support
to implementation

Client Value Intelligence
Info Collection
•Transactions
•Market
surveys
•Internal
surveys
•Competitive
info
•….

•Value Drivers & ratings
•Financial Value Models
•Willingness to pay
•Value Based Segmentations

Margin Intelligence

•Cost Drivers & levels
•Product Margins
•Segment margins
•Fixed / variable

Analysis

•Margins
•Discounts
•Value Curves
•FVM,
Win/Loss
•Segmentation
•Competitive
moves
•Benchmark
•Performance
•….

Competitive & Market Intelligence
•Market dynamics & cycles
•Competitive mapping
•Market Fencing / clashes
•Competitors strategies

Pricing Intelligence

•Key factors for pricing structure
•Reaction to past Price changes
•Promotional effectiveness
•Packages / solutions / …

Group Pricing
Strategy
•By Market /Brand
•Competitive fields
•Value Pricing
•Price positioning
•Pricing guidelines
Which data ?

Transaction
Analysis

Market
Research

Customer
Feedback
Pricing Tools
Price
Elasticity

Price
Waterfall
Value
Curve

Simulation
Tools

Win / Loss
Analysis

Value based
Design
Value/Price
Segmentation

Price
Corridors

On-line
Research
Discount
Toolbox
Managing Pricing Performance
improvement is about 2 things
« The price is
right »
Getting it right

Pricing
Performance

Quick Wins

Client rebates &
incentives well
spent
Making it
happen
Diagnostic

Sustainability

Developing
Pricing
capabilities

14
Pricing & Value Analytics framework
Key Take aways
• 4 key angles to the analytics
–
–
–
–

Client Intelligence
Competitive Intelligence
Margin Intelligence
Pricing Intelligence

• Many Sources & Many tools…..
…. Use them appropriately
• Get results now (Quick wins)…..
…. But manage your pricing capabilities for the long term
(sustainability)
Agenda
• Stakes & Levers

•

•

•

Framework

Cases study

Do’s & Don’t’s
Management of conditions at client level show a large
potential for improvement

Lack of control &
discipline

Large discounts given
to small accounts
/ not taken away from
reduced

Large accounts
put at risk by
unfair treatment
Quick Wins:

Pricing actions for
short term profit impact
Pocket prices reflect average discounts of up to 40%
depending on the region

Before

Discretionary discounts vary from 2 to 11% between AM!!
Page 19
Waterfall management at regional level was
clearly an Issue

Page 20
The treatment of exception must also be tightened ….

At lirst levels, over 70% of escalated ‘exceptions’ were approved
Huge work required just to examine ‘escalated exceptions’
Synthetic Business case
Improvement management of Client Conditions
Business Impact
Business Case

Insights

1. Stricter &
clearer
guidelines for
client conditions

Most Sales rep not fully aware of
guidelines or applying obsolete ones

2. Strict &
Controlled
Exceptions
Management
System

-24% of deals are “exceptions”
-At each level, a minimum of 70% of
exceptions are approved
-Up to 30% of Sales rep time spent in
Internal negociations & Exceptions Admin

∆Top Line
(€)

∆ Bottom
Line (€)

Assumptions

2.0 M€

1.5 M€

• Porfolio fit
• Channel willingness
• Other factors stable

4.0 M€

3.0 M€

- Exceptions reduced to <5% of deals

No organized communication &
discussions of changes

- Average price realization improved
by 4%
- 2% Lost Volumes

3. Increase
Rebales 20% &
reduce
discounts by
same amount

- Higher rebates for a Given total
(rebates + discounts) results in
significantly higher SoA performance

6.0 M€

5.0 M€

• Porfolio fit
• Adjusted client level volume
objectives
• Channel willingness
• Other factors stable
Case Studies
Understand & quantify Value Drivers

Page 24
Measure segment level elasticity

Page 25
Visualise / simulate competitive dynamics

Page 26
Pricing Analytics case studies
Key Take aways
• Whatever your current level of performance, Pricing analytics can
help
–
–
–
–
–

Identify & prioritize opportunities
Develop consensus around required changes
Support in-field implementation of the strategy
Control & monitor implementation
Sustain the level of performance

• Pricing & value analytics is about …. Control & monitoring,
measuring value, but also helping you develop your pricing
capabilities
• Powerful, focused tools such as PriValEdge’s ‘Valumizer’ can make a
bid difference in your ability to use analytics to support decisions
• It takes its full meaning as part of a change management effort…
• Data visibility
• Granularity
• Ability to compare

Page 28
Agenda
• Stakes & Levers

•

Framework

•

Cases studies

•

Do’s & Don’t’s
From Data to Decision Support
Data

Information

Insights

Decision
Support

•

Through an extensive use of methods, Pricing analytics become a key
competitive weapon for world class pricers.
•Develop strong insights
•Build Business cases
•Achieve consensus on required actions

•Pragmatically prioritize Value / Pricing initiatives
•To Potential Impact
•To strategic objectives
•To Client acquisition & lifetime value

•Use systems & analytics to support & guide implementation
Pricing & Value Analytics
Final take aways
• Difficult to make it all happen without a dedicated Pricing
Management function
– Not that sophisticated but still requires expertise
– Change management requires a leader / owner
– Link between the 3 Stakeholders (Marketing, Finance, Sales)

• Data … Information … Insights…Decision support…..
…. Don’t get lost in the early stages
• It will take a while…
…. But support & determination can speed things up
Pricing Excellence

…. It’s a journey

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Competing on pricing analytics by Privaledge - pricing strategies solutions

  • 2. Goals for the session 1. To leave you with an understanding or a deeper understanding of the Importance of effective Pricing Analytics & its potential bottom line impact
  • 3. Goals for the session 2. To Show some of the more advanced Pricing & Value analytics that could help you measure, manage & improve your pricing effectiveness
  • 4. 3. To show you also some of the limits of analytics & give you a few simple recipes to get more out of them
  • 5. Agenda • Stakes & Levers • Framework • Cases studies • Do’s & Don’t’s
  • 6. Agenda • Stakes & Levers • Framework • Cases studies • Do’s & Don’t’s
  • 7. Pricing analytics - Objectives Objective: Developing better prices & value propositions… The perfect Price • • • • • • Is coherent & below ‘perceived value’ Leaves no money on the table Anticipates competitive reaction Is fair Exceeds costs (and the cost of capital) Supports our strategic objectives (Growth/Margin/Profit trade off) The perfect Value Proposition • • • • • • Taylored to segment needs & priorities Optimizes the ‘perceived value to cost ratio’ Provides defendable differentiation Can be communicated effectively Is coherent with the Brand image & positioning Supports group strategy … and making it happen in the field
  • 8. PRICING EXCELLENCE Performance Levels 5 Excellence (<1% of Cos..) Strategic & integrated 4 Optimisé (<10% of Cos..) Optimized Value & Pricing 3 2 1 Base Valeur (20% of Cos..) Pricing Base Valeur / Solutions Sous Contrôle (35-40% of Cos..) Customer Pricing Alignment & control Out of control (30% of Cos..) Weak processes & control , ad-hoc prices
  • 9. Agenda • Stakes & Levers • Framework • Cases studies • Do’s & Don’t’s
  • 10. Pricing & Value Analytics framework • Pricing & Value Analytics (P&VA) is the capability to transform customer knowledge, data, into value through an extensive use of scientific methods. • More precisely, P&VA helps leading companies: – Promise superior & targeted client value propositions – Deliver on that promise – Price products to reflect / capture that value
  • 11. 1 From P&VA to Pricing Strategy assemble key info 2 Get insights & develop business cases, with strong analytics 3 consensus & support to implementation Client Value Intelligence Info Collection •Transactions •Market surveys •Internal surveys •Competitive info •…. •Value Drivers & ratings •Financial Value Models •Willingness to pay •Value Based Segmentations Margin Intelligence •Cost Drivers & levels •Product Margins •Segment margins •Fixed / variable Analysis •Margins •Discounts •Value Curves •FVM, Win/Loss •Segmentation •Competitive moves •Benchmark •Performance •…. Competitive & Market Intelligence •Market dynamics & cycles •Competitive mapping •Market Fencing / clashes •Competitors strategies Pricing Intelligence •Key factors for pricing structure •Reaction to past Price changes •Promotional effectiveness •Packages / solutions / … Group Pricing Strategy •By Market /Brand •Competitive fields •Value Pricing •Price positioning •Pricing guidelines
  • 13. Pricing Tools Price Elasticity Price Waterfall Value Curve Simulation Tools Win / Loss Analysis Value based Design Value/Price Segmentation Price Corridors On-line Research Discount Toolbox
  • 14. Managing Pricing Performance improvement is about 2 things « The price is right » Getting it right Pricing Performance Quick Wins Client rebates & incentives well spent Making it happen Diagnostic Sustainability Developing Pricing capabilities 14
  • 15. Pricing & Value Analytics framework Key Take aways • 4 key angles to the analytics – – – – Client Intelligence Competitive Intelligence Margin Intelligence Pricing Intelligence • Many Sources & Many tools….. …. Use them appropriately • Get results now (Quick wins)….. …. But manage your pricing capabilities for the long term (sustainability)
  • 16. Agenda • Stakes & Levers • • • Framework Cases study Do’s & Don’t’s
  • 17. Management of conditions at client level show a large potential for improvement Lack of control & discipline Large discounts given to small accounts / not taken away from reduced Large accounts put at risk by unfair treatment
  • 18. Quick Wins: Pricing actions for short term profit impact
  • 19. Pocket prices reflect average discounts of up to 40% depending on the region Before Discretionary discounts vary from 2 to 11% between AM!! Page 19
  • 20. Waterfall management at regional level was clearly an Issue Page 20
  • 21. The treatment of exception must also be tightened …. At lirst levels, over 70% of escalated ‘exceptions’ were approved Huge work required just to examine ‘escalated exceptions’
  • 22. Synthetic Business case Improvement management of Client Conditions Business Impact Business Case Insights 1. Stricter & clearer guidelines for client conditions Most Sales rep not fully aware of guidelines or applying obsolete ones 2. Strict & Controlled Exceptions Management System -24% of deals are “exceptions” -At each level, a minimum of 70% of exceptions are approved -Up to 30% of Sales rep time spent in Internal negociations & Exceptions Admin ∆Top Line (€) ∆ Bottom Line (€) Assumptions 2.0 M€ 1.5 M€ • Porfolio fit • Channel willingness • Other factors stable 4.0 M€ 3.0 M€ - Exceptions reduced to <5% of deals No organized communication & discussions of changes - Average price realization improved by 4% - 2% Lost Volumes 3. Increase Rebales 20% & reduce discounts by same amount - Higher rebates for a Given total (rebates + discounts) results in significantly higher SoA performance 6.0 M€ 5.0 M€ • Porfolio fit • Adjusted client level volume objectives • Channel willingness • Other factors stable
  • 24. Understand & quantify Value Drivers Page 24
  • 25. Measure segment level elasticity Page 25
  • 26. Visualise / simulate competitive dynamics Page 26
  • 27. Pricing Analytics case studies Key Take aways • Whatever your current level of performance, Pricing analytics can help – – – – – Identify & prioritize opportunities Develop consensus around required changes Support in-field implementation of the strategy Control & monitor implementation Sustain the level of performance • Pricing & value analytics is about …. Control & monitoring, measuring value, but also helping you develop your pricing capabilities • Powerful, focused tools such as PriValEdge’s ‘Valumizer’ can make a bid difference in your ability to use analytics to support decisions • It takes its full meaning as part of a change management effort…
  • 28. • Data visibility • Granularity • Ability to compare Page 28
  • 29. Agenda • Stakes & Levers • Framework • Cases studies • Do’s & Don’t’s
  • 30. From Data to Decision Support Data Information Insights Decision Support • Through an extensive use of methods, Pricing analytics become a key competitive weapon for world class pricers.
  • 31. •Develop strong insights •Build Business cases •Achieve consensus on required actions •Pragmatically prioritize Value / Pricing initiatives •To Potential Impact •To strategic objectives •To Client acquisition & lifetime value •Use systems & analytics to support & guide implementation
  • 32. Pricing & Value Analytics Final take aways • Difficult to make it all happen without a dedicated Pricing Management function – Not that sophisticated but still requires expertise – Change management requires a leader / owner – Link between the 3 Stakeholders (Marketing, Finance, Sales) • Data … Information … Insights…Decision support….. …. Don’t get lost in the early stages • It will take a while… …. But support & determination can speed things up