Key current themes in business technology management and development and some of the support services available to help.

1. Suffering from
technology headaches?

2. Problem solved!
At PPL we have the people and experience
to guide you through technology challenges
We can;
• Make sure technology adds value to Most of all, we work in a way that
your business delivers tangible results and great
value.
• Resolve your technology headaches
and make the case for investment
We have genuine hands on experience
where needed
of managing IT in complex
• Review your IT to ensure it’s fit for organisations.
purpose and delivers what’s
important.

3. Our IT Solutions
Is worrying about your organisation’s
technology keeping you awake at night?
CEOs tell us they just want technology
to work in the background, supporting
the business. IT professionals tell us
how they struggle to get approval for
investment in technology.
How can we help?
At PPL, we can guide you towards a
dependable technology set-up which
adds true value to the business.
“Of particular note has been the
initiation of a much closer
relationship between the IT and the
business, with the function now
being seen as innovative and an
enabler. IT is now a key contributor
to the overall strategy of the
organisation, and has clear
structure, direction and purpose.”
Keith Ward
Chief Operating Officer
City & Guilds Group

4. Shared Services
How do you turn a great idea into
cashable savings?
Shared services is a big priority for
many organisations who are seeking to
transform the way services are
provided and realise cashable efficiency
savings.
How can we help?
At PPL, we have real world experience
of helping organisations to conceive,
plan and implement shared services
which have saved on technology spend
and delivered improved services to
end users.
“Private Public has an excellent understanding of the challenges and
opportunities facing the public sector, local communities and local
partnerships in the digital age.”
Steve Pennant
Connected London Programme Lead
Capital Ambition

5. Customer Relationship
Management (CRM)
How do you get business value from CRM?
At PPL we have experience of
implementing a range of CRM
solutions. Our approach works with the
business to ensure organisations can
get value from their investment and
improve services provided to their
customers.
How can we help?
We can also develop your technology
architecture to provide fully
integrated solutions.
“I am delighted and very grateful that PPL has decided to support us as
part of an ongoing partnership. The desire to involve all PPL staff in the
process and encouraging wider support and involvement in our work is
very refreshing and welcome. It is PPL’s values in both this approach
and its policies on the environment and sustainability that makes
such a good partnership.”
Simon Maddrell
Executive Director
Excellent Development

6. Virtualisation
How do you secure further investment in
virtualisation?
Virtualisation is a great way of desktop. Whilst the technology is now
maximising your computing power. It’s proven, this is a hard sell when
already been widely adopted. compared to other priorities
organisations face.
The challenge for many organisations
in 2011 will be to get business value
How can we help?
from investment made in server
virtualisation. We can assist you in making the
business case for virtualisation and
Many organisations have virtualised implement it in a way which adds value
parts of their server estate and are now to your organisation.
seeking to roll out virtualisation to the
Business Continuity
What’s your organisation’s appetite for risk?
Most people agree that IT is critical to How can we help?
the running of their organisation.
However, it can be challenging to We can support you in initiating a
engage with business leaders about meaningful and productive discussion
business continuity, given that there in your organisation about the appetite
isn’t always a ‘Plan B’ in the event of a for risk management. We can also help
catastrophic and prolonged IT systems you develop plans for investment in
failure. technology to mitigate risks as part of a
wider technical architecture, aligned
with the business priorities of your
organisation.

7. Investment Roadmap –
Developing a strategy and business case
How do you get buy-in for your plans?
Do you need to develop a coherent
roadmap for technology investment at a “PPL are providing me with
time when most attention is focused on strategic support to co-ordinate a
re-organisation and customer service high profile programme of
priorities?
technology developments
throughout the organisation.
How can we help? What’s been particularly useful to
We can work with you to develop a us is PPL’s wealth of technology
technology vision which will help expertise and experience from a
deliver the ambitions of your range of sectors including Health
organisation. By aligning it to and Local Government.”
business priorities and working with
you to influence key stakeholders, we’ll Hakan Akozek
help secure the buy-in and investment Chief Information Officer
you need. Central London Community Healthcare
NHS Trust
Our experience
We’ve worked with organisations both
large and small, including London
Boroughs, District Councils and
Health Providers.

8. About PPL
PPL is an independent consultancy, What makes us different?
formed in 2007 to support the
development of excellence and At PPL, we think it’s best to engage in
efficiency in public service delivery. small packages of work where you can
PPL’s team includes senior see immediate results.
practitioners and experienced
consultants with direct experience of We’re different because when we work
developing, leading and managing with your organisation, we’ll arrive
programmes of public service prepared with packaged solutions
improvement and change. which will be tailored to your particular
needs. Our consultants have genuine
hands on experience managing IT in
large and complex organisations.
Simon Morioka Robin Noble
Simon Morioka has Robin’s understanding
spent much of the past of technical solution
decade working either delivery was developed
within or alongside during his 14 years at
local authorities and Royal Borough of
other public sector Kingston, as Head of
bodies on IT delivery and transformation. IT Services. His hands-on experience of
Simon’s experience includes as an the daily challenges and opportunities
executive with Accenture leading facing local authorities provides an
international IT programmes, followed by invaluable, pragmatic approach to
stints as a CIO in a major local authority analysing current issues and delivering
and a global education group, and as a effective solutions.
programme director within the NHS.
Find out more by calling us on 020 7692 4851
simon.morioka@privatepublic.co.uk
robin.noble@privatepublic.co.uk
www.privatepublic.co.uk