This document discusses a session on the fundamentals of information technology in management. The objectives are to explain the importance of information systems for business today, evaluate their role in competitive environments, and discuss a case study. It covers definitions of information, information management, and information technology. It presents perspectives on information systems including the technology perspective, business perspective, and dimensions of information systems relating to organizations, managers, and technology. Finally, it discusses how major business functions rely on information systems and components of the technology dimension.
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Session 01 02
1. Name of InstitutionAmity International Business SchoolAmity International Business School
Leveraging Information Technology for GlobalLeveraging Information Technology for Global
BusinessBusiness
MBA IB Semester –IV
IMBA Semester VIII
2. Name of Institution
Module I: InformationModule I: Information
Technology in ManagementTechnology in Management
Session I:Fundamentals of
Information Technology in
management
2
3. Name of Institution
OBJECTIVES
• Fundamentals of Management, Information, Information
Management
• Information Technology in Management
• Explain why information systems are so important today for
business and management
• Evaluate the role of information systems in today’s competitive
business environment
• Case study :
• Assessment & Evaluation
6. Name of Institution
Information Management
• What is Information Management?
• Why Information Management
• Decision Making using Information
Management.
6
8. Name of Institution
Information Technology
• What is Information Technology?
• Information Technology in Management
:Information Systems
8
9. Name of Institution
Case Study: IT in Personal
Information Management
• Google
– Alerts
– Reader
– Finance
9
10. Name of Institution
Assignment
• Choose one Industry Make a you tube
video on topic “ Use of Information
Technology in Managing the Industry”
• Content
– Past /Present /Future
– Your picture
– No views/ Likes
10
13. Name of Institution
PERSPECTIVES ON INFORMATION SYSTEMS
LITGBLITGB
What Is an Information System?
Technology perspective:Technology perspective: A set of interrelated components that collect
(or retrieve), process, store, and distribute information to support
decision making and control in an organization
14. Name of Institution
PERSPECTIVES ON INFORMATION SYSTEMS
LITGBLITGB
What is an Information System? (Continued)
• Data: Streams of raw facts representing events such as business
transactions
• Information: Clusters of facts meaningful and useful to human
beings in the processes such as making decisions
17. Name of Institution
LITGBLITGB
• Rely on computer hardware and softwareRely on computer hardware and software
• Processing and disseminating informationProcessing and disseminating information
• Fixed definitions of data and proceduresFixed definitions of data and procedures
• Collecting, storing, and using informationCollecting, storing, and using information
PERSPECTIVES ON INFORMATION SYSTEMS
Computer-Based Information System (CBIS)
18. Name of Institution
LITGBLITGB
• Information systems are an organizational and management solutionInformation systems are an organizational and management solution
to business challenges that arise from the business environment.to business challenges that arise from the business environment.
PERSPECTIVES ON INFORMATION SYSTEMS
Information systems are more than just technology.
Businesses invest in IS in order to create value and increase profitability.
A Business Perspective on Information Systems
19. Name of Institution
LITGBLITGB
• Based on information technology but also require significantBased on information technology but also require significant
investment in organizational and management changes andinvestment in organizational and management changes and
innovationsinnovations
• IS create value primarily by changing business processes andIS create value primarily by changing business processes and
management decision making.management decision making.
PERSPECTIVES ON INFORMATION SYSTEMS
A Business Perspective on Information Systems (Continued)
22. Name of Institution
LITGBLITGB
• Information systems literacy:Information systems literacy: Broad-based understanding ofBroad-based understanding of
information systems that includes behavioral knowledge aboutinformation systems that includes behavioral knowledge about
organizations, management and individuals using informationorganizations, management and individuals using information
systems as well as technical knowledge about computerssystems as well as technical knowledge about computers
• Computer literacy:Computer literacy: Knowledge about information technology,Knowledge about information technology,
focusing on understanding how computer technologies workfocusing on understanding how computer technologies work
PERSPECTIVES ON INFORMATION SYSTEMS
23. Name of Institution
LITGBLITGB
• Sales and marketingSales and marketing
• ManufacturingManufacturing
• FinanceFinance
• AccountingAccounting
• Human resourcesHuman resources
PERSPECTIVES ON INFORMATION SYSTEMS
Major Business Functions Rely on Information Systems
24. Name of Institution
LITGBLITGB
Three Important Dimensions of Information Systems
• Organizations
• Managers
• Technology
PERSPECTIVES ON INFORMATION SYSTEMS
You will need to understand and balance these dimensions of information
systems in order to create business value.
Dimensions of Information Systems
25. Name of Institution
LITGBLITGB
• People
• Structure
• Business processes
• Culture
• Politics
PERSPECTIVES ON INFORMATION SYSTEMS
The Organizational Dimension of Information Systems
26. Name of Institution
LITGBLITGB
Managers are:
• Sense makersSense makers
• Decision makersDecision makers
• PlannersPlanners
• Innovators of new processesInnovators of new processes
• Leaders: set agendasLeaders: set agendas
PERSPECTIVES ON INFORMATION SYSTEMS
The Management Dimension of Information Systems
27. Name of Institution
LITGBLITGB
PERSPECTIVES ON INFORMATION SYSTEMS
The Management Dimension of Information Systems
(Continued)
Managers who can understand the role of information systems inManagers who can understand the role of information systems in
creating business value are the key ingredient to success withcreating business value are the key ingredient to success with
systems, and cannot easily be replicated by your competitors.systems, and cannot easily be replicated by your competitors.
28. Name of Institution
LITGBLITGB
• Hardware:Hardware: Physical equipmentPhysical equipment
• Software:Software: Detailed preprogrammed instructionsDetailed preprogrammed instructions
• Storage:Storage: Physical media for storing data and the softwarePhysical media for storing data and the software
PERSPECTIVES ON INFORMATION SYSTEMS
Information technology is one of the tools managers use to cope withInformation technology is one of the tools managers use to cope with
change:change:
The Technology Dimension of Information Systems
29. Name of Institution
LITGBLITGB
• Communications technology:Communications technology: Transfers data from one physicalTransfers data from one physical
location to anotherlocation to another
• Networks:Networks: Links computers to share data or resourcesLinks computers to share data or resources
PERSPECTIVES ON INFORMATION SYSTEMS
The Technology Dimension of Information Systems (Continued)
Managers need to know enough about information technology to makeManagers need to know enough about information technology to make
intelligent decisions about how to use it for creating business value.intelligent decisions about how to use it for creating business value.
Notes de l'éditeur
Amity Business School
Keywords :Management, Information, Information Management, Information technology, Information systems, Management Information Systems Amity Business School
Amity Business School
Management in all business and organizational activities are the acts of getting people together to accomplish desired goals and objectives efficiently and effectively. Management comprises planning , organizing , staffing , leading or directing, and controlling an organization (a group of one or more people or entities) or effort for the purpose of accomplishing a goal. SCOLD P Amity Business School
Information , in its most restricted technical sense, is an ordered sequence of symbols . As a concept , however, information has many meanings. [1] Moreover, the concept of information is closely related to notions of constraint , communication , control , data , form , instruction , knowledge , meaning , mental stimulus , pattern, perception, and representation. Amity Business School
Information, as we know it today, includes both electronic and physical information. The organizational structure must be capable of managing this information throughout the information lifecycle regardless of source or format (data, paper documents, electronic documents, audio, video, etc.) for delivery through multiple channels that may include cell phones and web interfaces. Information management ( IM ) is the collection and management of information from one or more sources and the distribution of that information to one or more audiences. This sometimes involves those who have a stake in, or a right to that information. Management means the organization of and control over the structure, processing and delivery of information. The crucial factor in the information and decision process analysis is thus individuals’ limited ability to process information and to make decisions under these limitations. Amity Business School
According to Wikipedia, Information management (IM) is the collection and management of information from one or more sources and the distribution of that information to one or more audiences. This sometimes involves those who have a stake in, or a right to that information. Management means the organization of and control over the structure, processing and delivery of information. Information, as we know it today, includes both electronic and physical information. The organizational structure must be capable of managing this information throughout the information lifecycle regardless of source or format (data, paper documents, electronic documents, audio, video, etc.) for delivery through multiple channels that may include cell phones and web interfaces. Given these criteria, we can then say that the focus of IM is the ability of organizations to capture, manage, preserve, store and deliver the right information to the right people at the right time. Information management environments are comprised of legacy information resident in line of business applications, Enterprise Content Management (ECM), Electronic Records Management (ERM), Business Process Management (BPM), Email Management (EMM), Information Organization and Access (IOA), Knowledge Management (KM), Web Content Management (WCM), Document Management (DM) and Enterprise 2.0 (E2.0) technology solutions and best practices. Information management requires the adoption and adherence to guiding principles that include: Information assets are corporate assets. This principle should be acknowledged or agreed upon across the organization otherwise any business case and support for IM will be weak. Information must be made available and shared. Of course not all information is open to anyone, but in principle the sharing of information helps the use and exploitation of corporate knowledge Information the organisation needs to keep is managed and retained corporately. In other words the retention and archiving, of information. If you save a document today, you expect it to be secured and still available to you tomorrow Information management is a corporate responsibility that needs to be addressed and followed from the upper most senior levels of management to the front line worker. Organizations must be held and must hold its employees accountable to capture manage, store, preserve and deliver information appropriately and responsibly. Part of that responsibility lies in training the organization to become familiar with the policies, processes, technologies and best practices in IM. Source http://www.aiim.org/What-is-Information-Management Amity Business School
Information technology is concerned with improvements in a variety of human and organizational problem-solving endeavors through the design, development, and use of technologically based systems and processes that enhance the efficiency and effectiveness of information in a variety of strategic, tactical, and operational situations. Information Technology – A Definition: We use the term information technology or IT to refer to an entire industry. In actuality, information technology is the use of computers and software to manage information. In some companies, this is referred to as Management Information Services (or MIS) or simply as Information Services (or IS). The information technology department of a large company would be responsible for storing information, protecting information, processing the information, transmitting the information as necessary, and later retrieving information as necessary. Ideally, this is accomplished through critical attention to the information needs of humans in problem-solving tasks and in the provision of technological aids, including electronic communication and computer-based systems of hardware and software and associated processes. Information technology complements and enhances traditional engineering through emphasis on the information basis for engineering. Information technology (IT) is "the acquisition, processing, storage and dissemination of vocal, pictorial, textual and numerical information by a microelectronics-based combination of computing and telecommunications". [1] The term in its modern sense first appeared in a 1958 article published in the Harvard Business Review , in which authors Leavitt and Whisler commented that "the new technology does not yet have a single established name. We shall call it information technology. Amity Business School
