WoW (Way of Working) framework helps to be better prepared when dealing with situations that are not completely predictable.

1. 1Prabhakar Karve wayofworking.org
Importance of
preparation
In an agile world
BY PRABHAKAR KARVE

2. 2Prabhakar Karve wayofworking.org
Give me six hours to chop down a tree and I
will spend the first four sharpening the axe
Abraham Lincoln

3. 3Prabhakar Karve wayofworking.org
Prepare for the expected? (No)
Specific situation requires a specific solution
Prepare for the unexpected? (Yes)
Many possibilities require a generic solution
Murphy’s law
Anything that can go wrong will go wrong
Prepare for what?

4. 4Prabhakar Karve wayofworking.org
WoW helps
To be prepared

5. 5Prabhakar Karve wayofworking.org
Frontend: Visible patterns of behavior
How we - act
How we - interact
How we - feel
Backend: What drives it?
Decisions (Hereafter I/we will do this)
Opinions (Values/Beliefs/Assumptions)
Way of Working (WoW for short)

6. 6Prabhakar Karve wayofworking.org
How we act & interact
Interactions
Actions

7. 7Prabhakar Karve wayofworking.org
Decisions  actions/Interactions
Interactions
Actions
Decisions

8. 8Prabhakar Karve wayofworking.org
Opinions shape the decisions
Interactions
Actions
Decisions
Opinions (Assumptions+Beliefs+Values)

9. 9Prabhakar Karve wayofworking.org
Opinions lead to emotions
Emotions influence decisions
Emotions
Interactions
Actions
Decisions
Opinions (Assumptions+Beliefs+Values)

10. 10Prabhakar Karve wayofworking.org
Our own ways of working
We can do something about it
Others’ ways of working
Impact on us
Can educate us
System’s way of working
We are prisoner of the system we don’t understand
Who’s Way of Working?

11. 11Prabhakar Karve wayofworking.org
All our life, at work or outside, we pass through
a series of situations; some expected some
unexpected
How do we deal with them?

12. 12Prabhakar Karve wayofworking.org
Practical examples

13. 13Prabhakar Karve wayofworking.org
(Situation-1)
Competitive comparison
One of your sibling is more handsome/pretty,
got better grades, and earns more than you.

14. 14Prabhakar Karve wayofworking.org
Competitive comparison
(Before WoW)
Hatred/
Depression

15. 15Prabhakar Karve wayofworking.org
Competitive comparison
(Before WoW)
Hatred/
Depression
Do whatever it takes to get out

16. 16Prabhakar Karve wayofworking.org
Competitive comparison
(Before WoW)
Hatred/
Depression
Avoid
parents/relatives
Do whatever it takes to get out

17. 17Prabhakar Karve wayofworking.org
Competitive comparison
(Before WoW)
Hatred/
Depression
Avoid
parents/relatives
cause harm to
sibling
Do whatever it takes to get out

18. 18Prabhakar Karve wayofworking.org
Competitive comparison
(Before WoW)
Hatred/
Depression
Avoid
parents/relatives
cause harm to
sibling
Do whatever it takes to get out
Bad luck/Past life Karma/ Look good to others

19. 19Prabhakar Karve wayofworking.org
Competitive comparison
(After WoW)
Loved/Worthy

20. 20Prabhakar Karve wayofworking.org
Competitive comparison
(After WoW)
Loved/Worthy
Focus on our strengths

21. 21Prabhakar Karve wayofworking.org
Competitive comparison
(After WoW)
Loved/Worthy
Focus on our strengths
Good to know and care for real needs

22. 22Prabhakar Karve wayofworking.org
Competitive comparison
(After WoW)
Loved/Worthy
Showcase
achievement
Focus on our strengths
Good to know and care for real needs

23. 23Prabhakar Karve wayofworking.org
Competitive comparison
(After WoW)
Loved/Worthy
Be open with others
Showcase
achievement
Focus on our strengths
Good to know and care for real needs

24. 24Prabhakar Karve wayofworking.org
(Situation-2)
Are we prepared
For an offshore team working from India, a
point of contact abroad was very supportive;
But is shortly leaving the organization

25. 25Prabhakar Karve wayofworking.org
Are we prepared
(Before WoW)
Continue being comfortable

26. 26Prabhakar Karve wayofworking.org
Are we prepared
(Before WoW)
Did not cultivate
others
Continue being comfortable

27. 27Prabhakar Karve wayofworking.org
Are we prepared
(Before WoW)
Did not cultivate
others
Risks not
anticipated
Continue being comfortable

28. 28Prabhakar Karve wayofworking.org
Are we prepared
(Before WoW)
Afraid/Letdown
Did not cultivate
others
Risks not
anticipated
Continue being comfortable

29. 29Prabhakar Karve wayofworking.org
Are we prepared
(Before WoW)
Afraid/Letdown
Did not cultivate
others
Risks not
anticipated
Continue being comfortable
Supportive person will always be there / Others responsible to care of us

30. 30Prabhakar Karve wayofworking.org
Are we prepared
(After WoW)
What if? - Anticipate risks

31. 31Prabhakar Karve wayofworking.org
Are we prepared
(After WoW)
Know impact
and be
prepared
What if? - Anticipate risks

32. 32Prabhakar Karve wayofworking.org
Are we prepared
(After WoW)
Build alternate
channels Know impact
and be
prepared
What if? - Anticipate risks

33. 33Prabhakar Karve wayofworking.org
Are we prepared
(After WoW)
Build alternate
channels Know impact
and be
prepared
What if? - Anticipate risks
We are responsible to take care of ourselves

34. 34Prabhakar Karve wayofworking.org
Are we prepared
(After WoW)
Confident /
In control
Build alternate
channels Know impact
and be
prepared
What if? - Anticipate risks
We are responsible to take care of ourselves

35. 35Prabhakar Karve wayofworking.org
Typical patterns, reappear in different avatars
In personal as well as official parts of our lives
Way of Working is changed
Only after it has become a habit
Both situations

36. 36Prabhakar Karve wayofworking.org
Practice together
To build culture of
Continuous Improvement

37. 37Prabhakar Karve wayofworking.org
Information
Knowhow
Skills
Resources
Stamina
Be prepared with what?

38. 38Prabhakar Karve wayofworking.org
For every success, big or small
Ask “why success”, Capability/External factors?
And “what if external factors change”
For every failure, big or small
Ask “why”, take RCA beyond external factors
And “What needs to change”
Many opportunities to prepare

39. 39Prabhakar Karve wayofworking.org
Separate facts from fiction (Opinions)
Say “I know”, followed by “Because…”
Or say “I assume/believe”, with reality check
Be aware of current emotions
Experience them fully and then move on
We have a choice of systems to be part of
Decide mode - participation or interaction
Reveal hidden options

40. 40Prabhakar Karve wayofworking.org
WoW Community
WoW – Three layered structure
WoW Guidance
WoW Core

41. 41Prabhakar Karve wayofworking.org