One of the major industries which move in tandem with the global economic condition is recruitment industry, also known as staffing industry. Recruitment is the process of attracting, screening, and selecting a qualified person (from within or outside of an organization) for a job opening. The types and sources of recruitment are of 2 types viz. Internal and External recruitment. Considering the structure of the global recruitment industry, the overall staffing market can be bifurcated in two major segments: General staffing and Professional staffing. Furthermore, the sub segments of general and professional staffing include Temporary staffing, Permanent staffing and Outsourcing. As of now, the general staffing segment which takes into account the staffing of the semi-skilled and lower wage blue collar workers overshadowed the professional staffing segment in terms of market share, which is constituted by the high skilled and higher wage professionals staffing. At present, on account of the ameliorating economic condition all across the globe, the recruitment industry is also growing at a swift pace. In addition, a substantial share of production activities is inclining towards the developing nations/emerging countries, because of the cost benefits, the recruitment market is poised to gain momentum from the same in the near future. Some of the major trends and developments studied include the deployment of supplier management strategies like VMS, MSP, RPO, HRO, industry consolidation through mergers and acquisitions, and the quick penetration of online recruitment sources especially in the US. Moreover, there are certain underlying growth drivers such as the improving global economic scenario and increasing employment. Since employment is closely correlated to the world GDP, augmentation in the GDP in the years to come will expedite the growth of recruitment market. But in line with these growth drivers, there also exist some challenges and issues which potentially hinder the growth of recruitment industry on regional basis. A couple of these challenges include lack of skilled workers and stringent regulatory obligations by which the staffing agencies are bound to abide.

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Global Recruitment Market
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2012

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Executive Summary
Recruitment, or staffing, industry is one of the major businesses which move in tandem with the global economic condition. Recruitment is defined as
the process of attracting, screening, and selecting a qualified person (from within or outside of an organization) for a job opening. The industry is
categorized on the basis of its types and sources, namely Internal and External recruitment.
Considering the structure of the global recruitment industry, the overall staffing market can be bifurcated in two major segments: General staffing and
Professional staffing. Furthermore, the sub segments of general and professional staffing include Temporary staffing, Permanent staffing and
Outsourcing. As of now, the general staffing segment which takes into account the staffing of the semi-skilled and lower wage blue collar workers
overshadowed the professional staffing segment in terms of market share, which is constituted by the high skilled and higher wage professionals
staffing.
On account of the ameliorating economic condition all across the globe, the recruitment industry is growing at a swift pace currently. In addition, a
substantial share of the production activities is inclining towards the developing nations/emerging countries, and because of the resultant cost
benefits, the recruitment market is poised to gain momentum from the same in the near future.
The report provides a comprehensive overview of the global staffing industry along with the coverage of major regional markets like North America
(the US and Canada), Europe (France, Germany, Italy, the UK, Spain, Sweden and Switzerland), Asia (India and Japan) and Australia, describing
the market size, segmentation, and employment/unemployment rates.
Some of the major trends and developments covered in the report include deployment of supplier management strategies like VMS, MSP, RPO,
HRO, industry consolidation through mergers and acquisitions, and the quick penetration of online recruitment sources especially in the US.
Moreover, there are certain underlying growth drivers such as the improving global economic scenario and increasing employment. Since
employment is closely correlated to the world GDP, augmentation in the GDP in the years to come will expedite the growth of recruitment market.
But in line with these growth drivers, there also exist some challenges and issues which potentially hinder the growth of recruitment industry on
regional basis. A couple of these challenges include lack of skilled workers and stringent regulatory obligations by which the staffing agencies are
bound to abide.
Moreover, the global staffing/recruitment market is fiercely competitive and highly fragmented with numerous global and national players vying for
the market share. The leading four companies account for about one-fifth of the total revenues of the industry. Adecco Group is the largest company
operating in this industry, followed by Randstad and Manpower. The present report also profiles these four companies along with a discussion of
their respective business strategies.
By combining SPSS Inc.’s data integration and analysis capabilities with our relevant findings, we have predicted the future growth of the industry.
We employed various significant variables that have an impact on this industry and created regression models with SPSS Base to determine the
future direction of the industry. Before deploying the regression model, the relationship between several independent or predictor variables and the
dependent variable was analyzed using standard SPSS output, including charts, tables, and tests.

3. Recruitment is the process of attracting, screening, and selecting a qualified person (from within or
outside of an organization) for a job opening
Global Recruitment Market – by Value (2001-2011)
 The global recruitment market increased by a CAGR of ,,,,,%
during 2001-2011 and was valued at US$,,,,, billion in 2011. In
2009, reflecting the severity of the economic crisis, the market
declined by ,,,,,,% to US$,,,,, billion from US$,,,,, billion in 2008,
and then registered an increase of ,,,,,% to US$,,,, billion in
2010
Billion
For the year 2011, general staffing segment claimed ….%
share of the global recruitment market revenues. For the cited
period, the share of professional staffing segment, which
incorporates the higher skilled, higher wages white collar
employees, constituted …..% of the overall staffing market.
In geographical terms, North America accounted for the largest
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 market for staffing and HR services, with approximately ……%
of the total revenues of the staffing market as of 2011. For the
Euros US$
same year, the second largest contributor was Japan with ….%,
followed by the UK & Ireland with ….% of the global recruitment
market share by region.
Global Recruitment Market Share by Geography (2011)
On holistic basis, Europe represented a very strong market,
accounting for ….% of the global market. The strongest growth
has been observed in the emerging markets leading to an
increase in the overall global staffing market.
Industry Trends/Developments:
-Focus on Supplier Management
-Industry Consolidation via M&As
-Penetration of Online Recruitment Sources
Industry Growth Drivers
-Growing world economy
-Rising employment rates
North America Japan
UK & Ireland Germany & Austria
France Rest EU
Rest Global

4. Global staffing market is divisible in two segments viz. General staffing and Professional staffing
The US Staffing and Recruitment Industry Sales (2000-2011)  One of the key contributing regions to the global recruitment is the
US, which reported the combined sales of temporary and contract
services with search and placement services at US$..... billion in
2011
2011, a growth of …..% as compared to 2010. Search and
2010
placement sales accounted for ……% of the total staffing and
2009 recruiting industry sales in the US as of 2011.
2008
2007
2006 Canada recorded sales worth US$... billion in 2011, an increase of
2005 ….% as compared with the sales of US$.... billion in 2007.
2004
2003
The staffing industry revenues in the UK for the year 2010/2011
2002 were US$....billion or GBP…. billion. The industry revenues
2001 recorded a decline of approximately ….% in terms of USD. The
2000 highest level recorded was of US$.... billion or GBP….billion in
2007/2008.
US$ Billion
The UK Staffing Industry Revenue (2004/2005-2010/2011)
Canadian Staffing Industry (2007-2011)
)
Billion
2004/2005 2006/2007 2008/2009 2010/2011
2007 2008 2009 2010 2011
GBP US$
Temp Staffing Perm Palcement
Retained Search PEO & Other

5. On the global level, the three largest listed staffing companies represent approximately 18% of global
turnover as of 2011…The Adecco Group is the largest HR services company …
Indian Recruitment Industry Revenues (2008-2011) Australia’s Temporary Labor Industry Revenues (2005-06 to 2010-11)
US$ Billion
US$ Billion
INR Billion
2008 2009 2010 2011
2005-06 2006-07 2007-08 2008-09 2009-10 2010-11
US$ INR
The overall organized Indian recruitment industry in FY11 was estimated at approximately US$.... billion (INR…. billion). The industry grew at a
CAGR of …..% over the cited period.
Australia’s temporary labor market has shown improvement over the past 30 years, establishing itself as a significant contributor to the Australian
economy with a turnover of approximately US$.... billion in 2011. It is anticipated that the need for flexibility in the labor force will continue to grow
in the years to come as the requirement for organizations to remain competitive rises.
 Adecco, Randstad and Manpower are the leading recruitment companies with shares worth ……%, …..% and…..%, respectively in the global
recruitment industry.
As of 2011, the global recruitment market generated revenues worth US$..... billion and the same is projected to grow at a compound annual
growth rate of ….% over the period of next three years, spanning from 2011 to 2014, reaching US$..... billion by 2014. This impressive CAGR
could be attributed to the growth drivers like ameliorating economic condition all across the globe, increasing production activities and a surge in
the hiring process across all the industries.
The major issues which are likely to hinder the growth of global recruitment industry include:
- Lack of skilled workers
-Stringent regulatory obligations
Note: Market attractiveness is inverse of penetration. Low penetration means high attractiveness and vice-versa

6. Table of Contents List of Graphs & Tables
1. Recruitment
1.1 Overview List of Charts
1.2 Types of Recruitment
1.3 Recruitment Strategies Detailed Recruitment Process
1.4 Recruitment/Staffing Industry Recruitment Services Market
Global Recruitment Market – by Value (2001-2011)
2. Recruitment Market Size Global Recruitment Market – Share by Category (2011)
2.1 Global Recruitment Market Global Recruitment Market Share by Geography (2011)
-Market Value US Staffing and Recruitment Industry Sales (2000-2011)
-Market Segments US Employment (March 2009-March 2012)
-Geographical Breakdown US Staffing Industry by Segment (2012)
US Temporary and Contract Staffing Sales (2000-2011)
2.2 North American Recruitment Market Annual Temporary and Contract Staffing Employment in the US (2000-2011)
2.2.1 The US Percentage of Temporary and Contract Employees by Sector (2011)
-Market Value US Search and Placement Sales (2000-2011)
-Market Segments US Search and Placement Employment (2000-2011)
-Employment Growth Canadian Staffing Industry (2007-2011)
-Other Statistics Canada’s Staffing Industry Share by Segment (2011)
Canada’s Labor Force (2003-2011)
2.2.2 Canada Canada Employment (March 2009-March 2012)
-Market Value Canada’s Unemployment Rate (2002-2011)
-Market Segments French Staffing Market (2000-2011)
-Unemployment Rates French Temps Y-o-Y Growth (August 2000-August 2012)
-Employment Growth France’ Labor Force (2003-2011)
France’ Unemployment Rate (2002-2011)
2.3 European Recruitment Market Germany’s Labor Force (2003-2011)
2.3.1 France Temporary Employment in Germany (2010-2012)
-Market Overview Germany’s Unemployment Rate (2002-2011)
-Unemployment Rates The UK Staffing Industry Revenue (2004/2005-2010/2011)
-Employment Growth UK’s Labor Force (2003-2011)
UK’s Unemployment Rate (2002-2011)
2.3.2 Germany Italy’s Labor Force (2000-2011)
-Market Overview Y-O-Y Changes in Italian Temporary Contracts (May 2010-May 2012)
-Unemployment Rates Italy’s Unemployment Rate (2000-2011)
-Employment Growth Switzerland’s Temporary Employment Growth (January 2009-July 2012)
Sweden’s Temporary Employment Growth (1Q05-1Q12)
Indian Recruitment Industry Revenues (2008-2011)
2.3.3 The UK Indian Recruitment Market Size by Segment (2011)
-Market Overview
-Unemployment Rates
-Employment Growth

7. 2.3.4 Italy
List of Charts
-Market Overview
-Unemployment Rates
Indian Recruitment Industry Percentage Break-up (2011)
-Employment Growth
India’s Temporary Recruitment Market Percentage Split (2011)
India’s Permanent Recruitment Market Split (2011)
2.3.5 Spain, Switzerland and Sweden
India’s Permanent Recruitment Market Sourcing Share (2011)
-Market Overview
Number of Long-Term Temps in Japan (Mar’08-Sept’10)
-Temporary Employment Growth
Japan Temporary Staffing Industry Share by Industrial Sectors (2010)
Japan’s Employment Distribution by Number (2010)
2.4 Asian Recruitment Market
Japan’s Employment Distribution by Percentage (2010)
2.4.1 India
Total Employed People in Australia (Jan 2012- Nov 2012)
-Market Overview
Australia’s Temporary Labor Industry Revenues (2005-06 to 2010-11)
-Market Segments
Number of Temporary Labor Employees in Australia (2008-09 to 2010-11)
-Temporary Recruitment Market
Firms by Size Most Likely to Use Temporary Labor in Australia (2010-2011)
-Permanent Recruitment Market
Australian Temporary Labor Market by Category (2010-11)
Number of Employees in Australia by Industry (November 2011)
2.4.2 Japan
Percentage of Employees by Industry in Australia (November 2011)
-Market Overview
Occupational Employment in Australia- Number of Employees (November
-End-Markets
2011)
-Other Statistics
Occupational Employment in Australia- % of Workforce (November 2011)
Australia’s Employment Scenario by Skill Level (November 2011)
2.5 Australian Recruitment Market
Apprentices and Trainees In-Training by Industry in Australia (September 2011)
-Market Overview
Staffing Supplier Management Strategies Currently in Place (2011)
-Employment Growth
Managed Service Program (MSP)
-Regional Breakdown
Percentage of Companies Using VMS and MSP (2011)
-Temporary Market Value
Percentage of Buyers Implementing Global CW Program (2011)
-Temporary Market Volume
Recruitment Process Outsourcing (RPO)
-Employment by Industry
Percentage of Companies Implementing RPO/HRO (2011)
-Employment by Occupation
Staffing industry M&As (2009-2011)
US Online Recruitment Market (2010-2012E)
3. Market Dynamics
Global GDP (2001-2011)
Global Employed Population (2002-2011)
3.1 Key Trends and Developments
Global Staffing Industry Market Share by Company (2011)
3.1.1 Focus on Supplier Management
Adecco’s Revenue Share by Service Line (2011)
3.1.2 Industry Consolidation via M&As
Adecco’s Revenue Share by Business Line (2011)
3.1.3 Penetration of Online Recruitment Sources
Adecco’s Revenues and Net Income (2007-2011)
Ranstad’s Revenue Share by Business Segment (2011)
3.2 Growth Drivers Ranstad’s Revenues and Net Income (2009-2011)
3.2.1 Global Economic Growth
3.2.2 Rising Employment Rates

8. 3.3 Key Issues and Challenges
List of Charts
3.3.1 Shortfall in Number of Skilled Workers
3.3.2 Regulatory Obligations
Manpower’s Revenues and Net Earnings (2008-2011)
Kelly Services’ Revenue Share by Business Segments (2011)
4. Competitive Landscape
Kelly Services’ Revenues and Net Income (2008-2011)
Global Recruitment Market Forecast (2010-2014E)
5. Company Profiles
5.1 Adecco group List of Tables
5.1.1 Business Overview
5.1.2 Financial Overview Advantages/Disadvantages of Internal and External Recruitment
5.1.3 Business Strategies Temporary Employment Growth – by Country (January-April 2010 & 2011)
-Focus on Strategic Priorities List of fastest-growing U.S. staffing firms (2011)
-Dual Approach Strategy Unemployment Rates by Occupation for Canada (2007-2011)
Temporary Employment Growth by Main European Countries (December
5.2 Randstad Group 2011-May 2012)
5.2.1 Business Overview Spain’s Permanent and Temporary Contract (August 2011-August 2012)
5.2.2 Financial Overview Japanese Staffing Industry - Statistics (2010)
5.2.3 Business Strategies Employed Population in Australia by Category (Jan 2012 – Nov 2012)
-Focus on Differentiation Australia’s Employment Market Trends (June 2012)
-Creating Value for Customers and Clients Australia’s Employment Market (November 2011)
Key M&As in Staffing Industry (2011)
5.3 Manpower Group Gaps in Labor Supply/Demand–by Region (CAGR 2010-20)
5.3.1 Business Overview Dependent & Independent Variables (2007–2011)
5.3.2 Financial Overview Correlation Matrix
5.3.3 Business Strategies Model Summary – Coefficient of Determination
-Focus on Digitization Regression Coefficients Output
-Expansion of Professional Staffing Segment
5.4 Kelly Services Inc.
5.4.1 Business Overview
5.4.2 Financial Overview
5.4.3 Business Strategies
-Driving Growth through Specialization
-Focus on Serving Significant Clientele
6. Market Outlook
6.1 Market Forecast
6.2 Forecast Methodology
6.2.1 Dependent and Independent Variables
6.2.2 Correlation Analysis
6.2.3 Regression Analysis

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