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Why ProdPad?
What we do now
Our Product(s) is/are our
company
Why we need ProdPad
For our product(s) to succeed we need to improve:
● Collaboration
● Transparency
● Idea sharing
● Backlog black holes
● Utilization of internal and customer feedback
Where does Product Management
fit?
What do I do every day?
Problem discovery
● Collect feedback from customers, potential customers and internal
stakeholders
● Competitive analysis
● Market analysis
What do I do every day?
Where does Product Management
fit?
Prioritization
● Work with leadership to prioritize the problems to
be solved
● Build the roadmap
● Work with internal teams to identify, deliver,
market and sell the solutions
What do I do every day?
Where does Product Management
fit?
Bring teams together
● Communicate strategy
● Increase visibility of customer needs
Traditional methods...
How we get currently get things done
● Spreadsheets & Powerpoint
● Complicated and difficult to visualize
● Uncoordinated and difficult to share
● Siloed
● Bloated
● Opaque
● Uninspiring
● Feature-driven
...Traditional problems
There has to be a better way
● Valuable ideas get lost in the backlog
● Customers and stakeholders stop providing
feedback
● Product managers feel out of control
● Product planning is difficult, unpleasant and even
scary!
● Roadmaps change frequently
● Feature factory
What is ProdPad?
What is ProdPad?
Everything we need to build amazing products!
ProdPad closes the loop by:
● Centralizing vision & strategy
● Collect Ideas & Feedback
● Create a strategic Roadmap
● Communicate Roadmap based on your audience
○ Summary for execs and investors
○ Public for sales and customers
○ Detailed for delivery teams
What is ProdPad?
Everything we need to build
amazing products!
How it helps the PM
● A tool built to help us succeed
● Communication
● Collaboration
● No more lost work
How it helps the company
● Have your say
● Stay in the loop for the vision
● Find what you need to manage
customer expectations
What is ProdPad?
Who uses ProdPad and why?
Who uses ProdPad?
Everyone!
● Check out what’s going on
● Contribute to the product’s future
● See what’s coming up on the roadmap
The ProdPad Way
● Keep company aligned on vision and objectives
● Streamlined company
● Shared vision
● Transparency and clear communications
Executive Team (Reviewers)
The ProdPad Way
● Keep track of the roadmap, backlog and
customer feedback
● Create laser-focused organization and
transparency for the whole company
Product Managers (Admins/Editors)
The ProdPad Way
● Focus on the right things to build
● Contribute to ideas with designs and
specifications
● Can see the pipeline and manage a cleaner
development backlog
Development Team (Editors/Reviewers)
The ProdPad Way
● Report valuable feedback
● Feel listened to
● Can access previous requests
● See progress and provide customer
updates
Sales, Marketing, Support, Services & Operations
What can I do in ProdPad?
Role-based permissions
Admin Editor Reviewer
Set up/configuration ✓
Create and manage Products ✓ ✓
Edit the Roadmap ✓ ✓
Add Ideas & Feedback ✓ ✓ ✓
Push to development ✓ ✓
Comment & Give your thoughts ✓ ✓ ✓
What does the future look like?
We’re all on the same page!
● Improved transparency
● Easier to collaborate
● Better accountability
● Less rework
● Clear handover from product to development
What will the roadmap look like
Benefits
● No inaccurate timelines
● Lean/agile
● Allows for flexibility
● Communicates problems & priorities
● Ties “what” to “why”
How will we use ProdPad?
Ideas
● Problem and solution
● Designs, specifications, user
stories and prioritization
● Supported by feedback - more
feedback, bigger problem!
Feedback
● Request for change
● Comes from a customer or user
(internal or external)
Ideas and Feedback
Adding Ideas
● Lots of ways to do it!
○ Directly in the app
○ Via Chrome extension
○ Email to the Ideas dropbox
● In the app? Add as many details as possible
○ Product, personas, tags
○ Problem and expected outcome - that’s the business case!
Anyone can do it!
See your Ideas in action
● Ideas
○ Easy to see the status of your ideas
○ No need to ask the PM or check with development
○ See your idea’s priority
● Roadmaps & completed work
○ See the big picture, and understand decision making
○ Review recently completed work
Collecting Feedback
● Directly into ProdPad
● Customer Feedback Portal
● Embedded widget
● From your own systems
○ CRM and sales tools like intercom
○ Support tools like Zendesk
○ Email
Anyone can do it - even your customers!
Using Feedback
● See who requested the change
○ Get them involved in design and specification
○ Requesters are testers!
○ Drive adoption by announcing new features to the right audience
● Segment your feedback by industry, company size & value
● Be prepared for customer visits by reviewing their recent requests
Communicating the Roadmap
● In app, or published as PDF, URL link or
embedded on company website
● Choose the view
○ Internal/external
○ Detailed/summary
● Right view for the right audience
Reviewing outcomes
Prioritization
● Prioritize ideas based on
impact/effort
Integrations
● No need to worry about “another tool”
● ProdPad links to your existing tools
○ Push feedback to ProdPad via integration
● Add Ideas and Feedback directly from existing tools
● Push Ideas to development tools
Rollout
Start small...
● Configure to fit our product process
● Pull backlog out of development tools and import into ProdPad
● Begin with small team of Admins/Editors/Reviewers
○ {Add more team details here}
● Add {team names} one by one as process is bedded in
What success looks like
● Regular roadmap review meetings
○ Executive team
○ Sales & Marketing team
○ Development team
○ Support/Success
○ Operations/Services
● Better transparency
Q&A

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Why ProdPad?

  • 3. Our Product(s) is/are our company Why we need ProdPad For our product(s) to succeed we need to improve: ● Collaboration ● Transparency ● Idea sharing ● Backlog black holes ● Utilization of internal and customer feedback
  • 4. Where does Product Management fit? What do I do every day? Problem discovery ● Collect feedback from customers, potential customers and internal stakeholders ● Competitive analysis ● Market analysis
  • 5. What do I do every day? Where does Product Management fit? Prioritization ● Work with leadership to prioritize the problems to be solved ● Build the roadmap ● Work with internal teams to identify, deliver, market and sell the solutions
  • 6. What do I do every day? Where does Product Management fit? Bring teams together ● Communicate strategy ● Increase visibility of customer needs
  • 7. Traditional methods... How we get currently get things done ● Spreadsheets & Powerpoint ● Complicated and difficult to visualize ● Uncoordinated and difficult to share ● Siloed ● Bloated ● Opaque ● Uninspiring ● Feature-driven
  • 8. ...Traditional problems There has to be a better way ● Valuable ideas get lost in the backlog ● Customers and stakeholders stop providing feedback ● Product managers feel out of control ● Product planning is difficult, unpleasant and even scary! ● Roadmaps change frequently ● Feature factory
  • 10. What is ProdPad? Everything we need to build amazing products! ProdPad closes the loop by: ● Centralizing vision & strategy ● Collect Ideas & Feedback ● Create a strategic Roadmap ● Communicate Roadmap based on your audience ○ Summary for execs and investors ○ Public for sales and customers ○ Detailed for delivery teams
  • 11. What is ProdPad? Everything we need to build amazing products!
  • 12. How it helps the PM ● A tool built to help us succeed ● Communication ● Collaboration ● No more lost work How it helps the company ● Have your say ● Stay in the loop for the vision ● Find what you need to manage customer expectations What is ProdPad?
  • 13. Who uses ProdPad and why?
  • 14. Who uses ProdPad? Everyone! ● Check out what’s going on ● Contribute to the product’s future ● See what’s coming up on the roadmap
  • 15. The ProdPad Way ● Keep company aligned on vision and objectives ● Streamlined company ● Shared vision ● Transparency and clear communications Executive Team (Reviewers)
  • 16. The ProdPad Way ● Keep track of the roadmap, backlog and customer feedback ● Create laser-focused organization and transparency for the whole company Product Managers (Admins/Editors)
  • 17. The ProdPad Way ● Focus on the right things to build ● Contribute to ideas with designs and specifications ● Can see the pipeline and manage a cleaner development backlog Development Team (Editors/Reviewers)
  • 18. The ProdPad Way ● Report valuable feedback ● Feel listened to ● Can access previous requests ● See progress and provide customer updates Sales, Marketing, Support, Services & Operations
  • 19. What can I do in ProdPad? Role-based permissions Admin Editor Reviewer Set up/configuration ✓ Create and manage Products ✓ ✓ Edit the Roadmap ✓ ✓ Add Ideas & Feedback ✓ ✓ ✓ Push to development ✓ ✓ Comment & Give your thoughts ✓ ✓ ✓
  • 20. What does the future look like?
  • 21. We’re all on the same page! ● Improved transparency ● Easier to collaborate ● Better accountability ● Less rework ● Clear handover from product to development
  • 22. What will the roadmap look like
  • 23. Benefits ● No inaccurate timelines ● Lean/agile ● Allows for flexibility ● Communicates problems & priorities ● Ties “what” to “why”
  • 24. How will we use ProdPad?
  • 25. Ideas ● Problem and solution ● Designs, specifications, user stories and prioritization ● Supported by feedback - more feedback, bigger problem! Feedback ● Request for change ● Comes from a customer or user (internal or external) Ideas and Feedback
  • 26. Adding Ideas ● Lots of ways to do it! ○ Directly in the app ○ Via Chrome extension ○ Email to the Ideas dropbox ● In the app? Add as many details as possible ○ Product, personas, tags ○ Problem and expected outcome - that’s the business case! Anyone can do it!
  • 27. See your Ideas in action ● Ideas ○ Easy to see the status of your ideas ○ No need to ask the PM or check with development ○ See your idea’s priority ● Roadmaps & completed work ○ See the big picture, and understand decision making ○ Review recently completed work
  • 28. Collecting Feedback ● Directly into ProdPad ● Customer Feedback Portal ● Embedded widget ● From your own systems ○ CRM and sales tools like intercom ○ Support tools like Zendesk ○ Email Anyone can do it - even your customers!
  • 29. Using Feedback ● See who requested the change ○ Get them involved in design and specification ○ Requesters are testers! ○ Drive adoption by announcing new features to the right audience ● Segment your feedback by industry, company size & value ● Be prepared for customer visits by reviewing their recent requests
  • 30. Communicating the Roadmap ● In app, or published as PDF, URL link or embedded on company website ● Choose the view ○ Internal/external ○ Detailed/summary ● Right view for the right audience
  • 32. Prioritization ● Prioritize ideas based on impact/effort
  • 33. Integrations ● No need to worry about “another tool” ● ProdPad links to your existing tools ○ Push feedback to ProdPad via integration ● Add Ideas and Feedback directly from existing tools ● Push Ideas to development tools
  • 35. Start small... ● Configure to fit our product process ● Pull backlog out of development tools and import into ProdPad ● Begin with small team of Admins/Editors/Reviewers ○ {Add more team details here} ● Add {team names} one by one as process is bedded in
  • 36. What success looks like ● Regular roadmap review meetings ○ Executive team ○ Sales & Marketing team ○ Development team ○ Support/Success ○ Operations/Services ● Better transparency
  • 37. Q&A

Notes de l'éditeur

  1. Title Slide
  2. Use this slide if you want everyone to add ideas! If you want your team to enter just feedback, hide it!
  3. Put a view of your own roadmap here!
  4. Edit this slide so that it is specific to your team(s) and your plans!
  5. Feel free to list your hopes around how ProdPad will make things better!