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How Great PMs Can Come From
Anywhere by ICX Media CPO
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Managers on
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C O U R S E S
For experienced Product Managers
looking to gain strategic skills needed
for top leadership roles
Product
Leadership
C O U R S E S
Corporate
Training
Level up your team’s Product
Management skills
Alex Mitchell
T O N I G H T ’ S S P E A K E R
“How Do I Become
a (Great) Product
Manager?”
But before that -
A very important
question
Text
AlexMitchell620
to 37607
“How Do I Become
a (Great) Product
Manager?”
How much is a PM involved in shaping the business strategy of the
company? What, if any, business qualifications do you need? MBA?
What skill sets do you think are mandatory for Product Managers in technology?
Should they know programming languages and be hands on programmers?
I’m looking to move away from a technical background (Software Quality Analyst for 9
years) into Product Management. How should I model my resume and overall
experiences?
I’m a Computer Engineering with a PMP certificate who is struggling to land a Product
Management job. Which strategy would you recommend for somebody like me?
What advice do you have to people with no technical background that want to get
into Product Management?
How much is a PM involved in shaping the business strategy of the company? What, if
any, business qualifications do you need? MBA?
What skill sets do you think are mandatory for Product Managers in
technology? Should they know programming languages and be hands on
programmers?
I’m looking to move away from a technical background (Software Quality Analyst for 9
years) into Product Management. How should I model my resume and overall
experiences?
I’m a Computer Engineering with a PMP certificate who is struggling to land a Product
Management job. Which strategy would you recommend for somebody like me?
What advice do you have to people with no technical background that want to get
into Product Management?
How much is a PM involved in shaping the business strategy of the company? What, if
any, business qualifications do you need? MBA?
What skill sets do you think are mandatory for Product Managers in technology?
Should they know programming languages and be hands on programmers?
I’m looking to move away from a technical background (Software Quality Analyst for 9
years) into Product Management. How should I model my resume and overall
experiences?
I’m a Computer Engineer with a PMP certificate who is struggling to land a
Product Management job. Which strategy would you recommend for
somebody like me?
What advice do you have to people with no technical background that want to get
into Product Management?
How much is a PM involved in shaping the business strategy of the company? What, if
any, business qualifications do you need? MBA?
What skill sets do you think are mandatory for Product Managers in technology?
Should they know programming languages and be hands on programmers?
I’m looking to move away from a technical background (Software Quality
Analyst for 9 years) into Product Management. How should I model my
resume and overall experiences?
I’m a Computer Engineering with a PMP certificate who is struggling to land a Product
Management job. Which strategy would you recommend for somebody like me?
What advice do you have to people with no technical background that want to get
into Product Management?
How much is a PM involved in shaping the business strategy of the company? What, if
any, business qualifications do you need? MBA?
What skill sets do you think are mandatory for Product Managers in technology?
Should they know programming languages and be hands on programmers?
I’m looking to move away from a technical background (Software Quality Analyst for 9
years) into Product Management. How should I model my resume and overall
experiences?
I’m a Computer Engineering with a PMP certificate who is struggling to land a Product
Management job. Which strategy would you recommend for somebody like me?
What advice do you have to people with no technical background that
want to get into Product Management?
Case: You’re Hiring a
Product Manager
3 years as a Developer
Has a side-hustle business
generating $3k MRR
1 year as a PM at a big
company
4 years in Data Science
Speaks at Data Science
Conferences
2 years as Product lead at
Startup
3 years in Marketing
Writes a blog on Marketing
for Tech Companies
3 years as a PM at a scaling
startup
A B C
Who do you hire?
How much is a PM involved in shaping the business strategy of the company? What, if
any, business qualifications do you need? MBA?
What skill sets do you think are mandatory for Product Managers in technology?
Should they know programming languages and be hands on programmers?
I’m looking to move away from a technical background (Software Quality Analyst for 9
years) into Product Management. How should I model my resume and overall
experiences?
I’m a Computer Engineering with a PMP certificate who is struggling to land a Product
Management job. Which strategy would you recommend for somebody like me?
What advice do you have to people with no technical background that want to get into
Product Management?
“How Do I Become
a (Great) Product
Manager?”
Spoiler: Not a Simple Answer
We’ll Answer It Together
● 5 Different
Personas of PMs
● Shared Traits of
Great PMs
● Building the Right
Product Team
5 Different Personas of PMs
Technical
Product
Manager
Analytic
Product
Manager
Marketing
Product
Manager
GSD
Product
Manager
Visionary
Product
Manager
5 Different Personas of PMs
Technical
Product
Manager
Analytic
Product
Manager
Marketing
Product
Manager
GSD
Product
Manager
Visionary
Product
Manager
5 Different Personas of PMs
Technical
Product
Manager
Analytic
Product
Manager
Marketing
Product
Manager
GSD
Product
Manager
Visionary
Product
Manager
5 Different Personas of PMs
Technical
Product
Manager
Analytic
Product
Manager
Marketing
Product
Manager
GSD
Product
Manager
Visionary
Product
Manager
5 Different Personas of PMs
Technical
Product
Manager
Analytic
Product
Manager
Marketing
Product
Manager
GSD
Product
Manager
Visionary
Product
Manager
Why So Many Different Types of PMs?
Selling physical and digital
products in small $$$
purchases at scale
Why So Many Different Types of PMs?
Selling business travel and services
for a “Better Business Trip”
Why So Many Different Types of PMs?
“Data Inspired
Storytelling”
Why So Many Different Types of PMs?
Companies and
industries are
very, very different
Why So Many Different Types of PMs?
Technical Product Manager (TPM)
An Introduction
1. Almost always a developer before they moved to
Product
2. Not just a developer, one of your best developers
3. Understood what could be shipped quick and dirty
and what was worth investing significantly more
dev. time on
4. Had Product Manager’s instinct before moving to
Product
Technical Product Manager (TPM)
Says things like...
“There are 3 technical approaches to build this feature:
1. We can layer on debt to our current architecture that
will bite us in about 3 months (cost: 2 sprints)
1. We can build an MVP separate from our current app
in X language/framework that we’ll have to throw
out after testing our hypothesis (cost: 1 sprint)
1. We can pay down debt now and build a more
scalable feature (cost: 3 sprints)”
Technical Product Manager (TPM)
Found at...
Technical Product Manager (TPM)
Pros/Cons
Pros
● Deep and rapid understanding
of technical tradeoffs that
other PMs take days to grasp
● Existing (or fast-built)
relationships and empathy
with the development team
Cons
● Generally lower level of
business intelligence
● Marketing is viewed as either
necessary evil or not valuable
at all
● With technical disagreements,
lines can get crossed between
Engineering and Product
Analytic/DS Product Manager (APM)
An Introduction
1. Close cousin of Technical Product Manager (TPM)
2. APM was almost always an analyst or data scientist
before moving to Product
3. Again, not just an analyst, but the strongest analyst
your company had
4. Not only an expert at SQL, Python or Multivariate Testing,
but understood power of recommendations on
business decisions
Analytic/DS Product Manager (APM)
Says things like...
“The data shows that no one can find this
feature and the ones that actually do find it
purchase at a lower rate, have lower AOV, and
higher churn.
We have it all right here, live, on our Looker
board.”
Analytic/DS Product Manager (APM)
Found at...
Analytic/DS Product Manager (APM)
Pros/Cons
Pros
● No fuzziness about feature
performance
● Often the most informed
person in the company about
what is working/what isn’t
Cons
● There isn’t data for every
product decision
● Often is too prescriptive in
customer interviews, treats
them like quant. surveys
● Will innovate, but within a
toolkit of available
functionality
● Seldom breaks out and creates
completely new functionality
Marketing Product Manager (MPM)
An Introduction
1. Innate understanding of the end customer/user
2. Knows their customer’s goals, their personas, and their
purchase motivations
3. Obvious which features will sell a product and which
are irrelevant to the key user populations
4. Understands power of marketing to make product
strengths appear bigger and product weaknesses seem
non-existent/not relevant
Marketing Product Manager (MPM)
Says things like...
“The market is HUNGRY for this feature.
It’s a major point of differentiation for our
business from competitors and would let us
price our product significantly above theirs
and still grab market share.”
Marketing Product Manager (MPM)
Found at...
Marketing Product Manager (MPM)
Pros/Cons
Pros
● During feature tradeoffs,
leverages market need/available
solutions as a valuable input
● Essential for go-to-market
plans: pricing, positioning,
feature focus
Cons
● The least technical product
manager (most of the time)
● Viewed with skepticism by
some developers (see above)
“Get Shit Done” PM (GSD-PM)
An Introduction
1. Significantly more rare than TPM, APM, or MPM
2. Hard charger, doesn’t take no for an answer
3. Intensely focused on delivery at all costs
4. May burn bridges, make enemies, and work
their development team to the brink, but they’ll
achieve their goals
“Get Shit Done” PM (GSD-PM)
Says things like...
Why Not Now?
“Get Shit Done” PM (GSD-PM)
Found at...
Early
Pros
● Intense focus on OKRs/key
business goals
● Doesn’t miss delivery dates
● Obstacles are fun challenges
● Does the jobs of others when
they don’t perform (or perform
fast enough)
Cons
● May lose sight of tangential
opportunities because of laser-
focus
● Rubs many developers the
wrong way, although there are
GSD devs. too!
● Does the jobs of others when
they don’t perform (both a pro
+ con)
“Get Shit Done” PM (GSD-PM)
Pros/Cons
Visionary Product Manager (VPM)
An Introduction
1. Rarest variety of Product Manager
2. Positions themselves above the day to day tactical
execution that most other Product Managers are
consumed by
3. Innate understanding of their company, of the
market, of their customers, and of potential
customers
4. Timeline of thought extends beyond even quarters
to years
Visionary Product Manager (VPM)
Says things like...
“How does feature fit into our journey to become
the undisputed leader in X?
What bigger industry trends are you seeing
right now as you develop your roadmap?
How do you think the competitive landscape will
change over the next 3 years and how will we
adapt to differentiate?”
Visionary Product Manager (VPM)
Most often found as...
Founders of Seed Stage
Startups
Visionary Product Manager (VPM)
Pros/Cons
Pros
● Sees over the sprint horizon
that most PMs get consumed
by
● Perfect PM to pitch the
product to new investors
● Able to see how tactical
decisions move towards a
greater vision
Cons
● Can overlook the specifics
that keep teams working
efficiently (tickets, sprint
planning, retros)
● Can dive deep into technical or
product issues but doesn’t as
often as other PMs
Regardless Of Your
PM Persona,
Great PMs Have
Major Similarities
Shared Traits of Successful PMs:
Extreme Generalist
Shared Traits of Successful PMs:
Prioritization Machine
Shared Traits of Successful PMs:
Say No a LOT
Shared Traits of Successful PMs:
Passion for the Product
Shared Traits of Successful PMs:
Adaptive Focus
Shared Traits of Successful PMs:
Evangelist
Shared Traits of Successful PMs:
Constant Learner
Recap: Shared Traits of Successful PMs
1. Be an “Extreme Generalist”
2. Prioritize, Prioritize, Prioritize
3. Say “No” a LOT
4. Passion for the Product
5. Adaptive Focus on the Past, the Present,
and the Future
6. Relentless Evangelist
7. Constant Learner
The best Product
teams have the
right mix of Product
Managers
Product Managers by Company
How Do I Become a
(Great) Product
Manager?
Answer:
● Own the Basics
● Lean in to Your Strengths
(and your PM persona)
● Join/Build the Right Team
More From Alex
That’s Me
Not quite
me
More From AlexWTF?
More From This Alex
www.productschool.com
Part-time Product Management, Coding, Data Analytics, Digital
Marketing, UX Design, Product Leadership courses and
Corporate Training

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How Great PMs Can Come From Anywhere by ICX Media CPO

  • 1. www.productschool.com How Great PMs Can Come From Anywhere by ICX Media CPO
  • 2. Join 35,000+Product Managers on Free Resources Discover great job opportunities Job Portal prdct.school/PSJobPortalprdct.school/events-slack
  • 3. C O U R S E S Product Management Learn the skills you need to land a Product Manager job
  • 4. C O U R S E S Coding for Managers Build a website and gain the technical knowledge to lead software engineers
  • 5. C O U R S E S Data Analytics for Managers Learn the skills to understand web analytics, SQL and machine learning concepts
  • 6. C O U R S E S Learn how to acquire more users and convert them into clients Digital Marketing for Managers
  • 7. C O U R S E S UX Design for Managers Gain a deeper understanding of your users and deliver an exceptional end-to- end experience
  • 8. C O U R S E S For experienced Product Managers looking to gain strategic skills needed for top leadership roles Product Leadership
  • 9. C O U R S E S Corporate Training Level up your team’s Product Management skills
  • 10. Alex Mitchell T O N I G H T ’ S S P E A K E R
  • 11.
  • 12. “How Do I Become a (Great) Product Manager?”
  • 13. But before that - A very important question
  • 14.
  • 16.
  • 17. “How Do I Become a (Great) Product Manager?”
  • 18. How much is a PM involved in shaping the business strategy of the company? What, if any, business qualifications do you need? MBA? What skill sets do you think are mandatory for Product Managers in technology? Should they know programming languages and be hands on programmers? I’m looking to move away from a technical background (Software Quality Analyst for 9 years) into Product Management. How should I model my resume and overall experiences? I’m a Computer Engineering with a PMP certificate who is struggling to land a Product Management job. Which strategy would you recommend for somebody like me? What advice do you have to people with no technical background that want to get into Product Management?
  • 19. How much is a PM involved in shaping the business strategy of the company? What, if any, business qualifications do you need? MBA? What skill sets do you think are mandatory for Product Managers in technology? Should they know programming languages and be hands on programmers? I’m looking to move away from a technical background (Software Quality Analyst for 9 years) into Product Management. How should I model my resume and overall experiences? I’m a Computer Engineering with a PMP certificate who is struggling to land a Product Management job. Which strategy would you recommend for somebody like me? What advice do you have to people with no technical background that want to get into Product Management?
  • 20. How much is a PM involved in shaping the business strategy of the company? What, if any, business qualifications do you need? MBA? What skill sets do you think are mandatory for Product Managers in technology? Should they know programming languages and be hands on programmers? I’m looking to move away from a technical background (Software Quality Analyst for 9 years) into Product Management. How should I model my resume and overall experiences? I’m a Computer Engineer with a PMP certificate who is struggling to land a Product Management job. Which strategy would you recommend for somebody like me? What advice do you have to people with no technical background that want to get into Product Management?
  • 21. How much is a PM involved in shaping the business strategy of the company? What, if any, business qualifications do you need? MBA? What skill sets do you think are mandatory for Product Managers in technology? Should they know programming languages and be hands on programmers? I’m looking to move away from a technical background (Software Quality Analyst for 9 years) into Product Management. How should I model my resume and overall experiences? I’m a Computer Engineering with a PMP certificate who is struggling to land a Product Management job. Which strategy would you recommend for somebody like me? What advice do you have to people with no technical background that want to get into Product Management?
  • 22. How much is a PM involved in shaping the business strategy of the company? What, if any, business qualifications do you need? MBA? What skill sets do you think are mandatory for Product Managers in technology? Should they know programming languages and be hands on programmers? I’m looking to move away from a technical background (Software Quality Analyst for 9 years) into Product Management. How should I model my resume and overall experiences? I’m a Computer Engineering with a PMP certificate who is struggling to land a Product Management job. Which strategy would you recommend for somebody like me? What advice do you have to people with no technical background that want to get into Product Management?
  • 23. Case: You’re Hiring a Product Manager
  • 24. 3 years as a Developer Has a side-hustle business generating $3k MRR 1 year as a PM at a big company 4 years in Data Science Speaks at Data Science Conferences 2 years as Product lead at Startup 3 years in Marketing Writes a blog on Marketing for Tech Companies 3 years as a PM at a scaling startup A B C
  • 25. Who do you hire?
  • 26.
  • 27. How much is a PM involved in shaping the business strategy of the company? What, if any, business qualifications do you need? MBA? What skill sets do you think are mandatory for Product Managers in technology? Should they know programming languages and be hands on programmers? I’m looking to move away from a technical background (Software Quality Analyst for 9 years) into Product Management. How should I model my resume and overall experiences? I’m a Computer Engineering with a PMP certificate who is struggling to land a Product Management job. Which strategy would you recommend for somebody like me? What advice do you have to people with no technical background that want to get into Product Management? “How Do I Become a (Great) Product Manager?”
  • 28. Spoiler: Not a Simple Answer
  • 29. We’ll Answer It Together ● 5 Different Personas of PMs ● Shared Traits of Great PMs ● Building the Right Product Team
  • 30. 5 Different Personas of PMs Technical Product Manager Analytic Product Manager Marketing Product Manager GSD Product Manager Visionary Product Manager
  • 31. 5 Different Personas of PMs Technical Product Manager Analytic Product Manager Marketing Product Manager GSD Product Manager Visionary Product Manager
  • 32. 5 Different Personas of PMs Technical Product Manager Analytic Product Manager Marketing Product Manager GSD Product Manager Visionary Product Manager
  • 33. 5 Different Personas of PMs Technical Product Manager Analytic Product Manager Marketing Product Manager GSD Product Manager Visionary Product Manager
  • 34. 5 Different Personas of PMs Technical Product Manager Analytic Product Manager Marketing Product Manager GSD Product Manager Visionary Product Manager
  • 35. Why So Many Different Types of PMs?
  • 36. Selling physical and digital products in small $$$ purchases at scale Why So Many Different Types of PMs?
  • 37. Selling business travel and services for a “Better Business Trip” Why So Many Different Types of PMs?
  • 38. “Data Inspired Storytelling” Why So Many Different Types of PMs?
  • 39. Companies and industries are very, very different Why So Many Different Types of PMs?
  • 40. Technical Product Manager (TPM) An Introduction 1. Almost always a developer before they moved to Product 2. Not just a developer, one of your best developers 3. Understood what could be shipped quick and dirty and what was worth investing significantly more dev. time on 4. Had Product Manager’s instinct before moving to Product
  • 41. Technical Product Manager (TPM) Says things like... “There are 3 technical approaches to build this feature: 1. We can layer on debt to our current architecture that will bite us in about 3 months (cost: 2 sprints) 1. We can build an MVP separate from our current app in X language/framework that we’ll have to throw out after testing our hypothesis (cost: 1 sprint) 1. We can pay down debt now and build a more scalable feature (cost: 3 sprints)”
  • 42. Technical Product Manager (TPM) Found at...
  • 43. Technical Product Manager (TPM) Pros/Cons Pros ● Deep and rapid understanding of technical tradeoffs that other PMs take days to grasp ● Existing (or fast-built) relationships and empathy with the development team Cons ● Generally lower level of business intelligence ● Marketing is viewed as either necessary evil or not valuable at all ● With technical disagreements, lines can get crossed between Engineering and Product
  • 44. Analytic/DS Product Manager (APM) An Introduction 1. Close cousin of Technical Product Manager (TPM) 2. APM was almost always an analyst or data scientist before moving to Product 3. Again, not just an analyst, but the strongest analyst your company had 4. Not only an expert at SQL, Python or Multivariate Testing, but understood power of recommendations on business decisions
  • 45. Analytic/DS Product Manager (APM) Says things like... “The data shows that no one can find this feature and the ones that actually do find it purchase at a lower rate, have lower AOV, and higher churn. We have it all right here, live, on our Looker board.”
  • 46. Analytic/DS Product Manager (APM) Found at...
  • 47. Analytic/DS Product Manager (APM) Pros/Cons Pros ● No fuzziness about feature performance ● Often the most informed person in the company about what is working/what isn’t Cons ● There isn’t data for every product decision ● Often is too prescriptive in customer interviews, treats them like quant. surveys ● Will innovate, but within a toolkit of available functionality ● Seldom breaks out and creates completely new functionality
  • 48. Marketing Product Manager (MPM) An Introduction 1. Innate understanding of the end customer/user 2. Knows their customer’s goals, their personas, and their purchase motivations 3. Obvious which features will sell a product and which are irrelevant to the key user populations 4. Understands power of marketing to make product strengths appear bigger and product weaknesses seem non-existent/not relevant
  • 49. Marketing Product Manager (MPM) Says things like... “The market is HUNGRY for this feature. It’s a major point of differentiation for our business from competitors and would let us price our product significantly above theirs and still grab market share.”
  • 50. Marketing Product Manager (MPM) Found at...
  • 51. Marketing Product Manager (MPM) Pros/Cons Pros ● During feature tradeoffs, leverages market need/available solutions as a valuable input ● Essential for go-to-market plans: pricing, positioning, feature focus Cons ● The least technical product manager (most of the time) ● Viewed with skepticism by some developers (see above)
  • 52. “Get Shit Done” PM (GSD-PM) An Introduction 1. Significantly more rare than TPM, APM, or MPM 2. Hard charger, doesn’t take no for an answer 3. Intensely focused on delivery at all costs 4. May burn bridges, make enemies, and work their development team to the brink, but they’ll achieve their goals
  • 53. “Get Shit Done” PM (GSD-PM) Says things like... Why Not Now?
  • 54. “Get Shit Done” PM (GSD-PM) Found at... Early
  • 55. Pros ● Intense focus on OKRs/key business goals ● Doesn’t miss delivery dates ● Obstacles are fun challenges ● Does the jobs of others when they don’t perform (or perform fast enough) Cons ● May lose sight of tangential opportunities because of laser- focus ● Rubs many developers the wrong way, although there are GSD devs. too! ● Does the jobs of others when they don’t perform (both a pro + con) “Get Shit Done” PM (GSD-PM) Pros/Cons
  • 56. Visionary Product Manager (VPM) An Introduction 1. Rarest variety of Product Manager 2. Positions themselves above the day to day tactical execution that most other Product Managers are consumed by 3. Innate understanding of their company, of the market, of their customers, and of potential customers 4. Timeline of thought extends beyond even quarters to years
  • 57. Visionary Product Manager (VPM) Says things like... “How does feature fit into our journey to become the undisputed leader in X? What bigger industry trends are you seeing right now as you develop your roadmap? How do you think the competitive landscape will change over the next 3 years and how will we adapt to differentiate?”
  • 58. Visionary Product Manager (VPM) Most often found as... Founders of Seed Stage Startups
  • 59. Visionary Product Manager (VPM) Pros/Cons Pros ● Sees over the sprint horizon that most PMs get consumed by ● Perfect PM to pitch the product to new investors ● Able to see how tactical decisions move towards a greater vision Cons ● Can overlook the specifics that keep teams working efficiently (tickets, sprint planning, retros) ● Can dive deep into technical or product issues but doesn’t as often as other PMs
  • 60.
  • 61. Regardless Of Your PM Persona, Great PMs Have Major Similarities
  • 62. Shared Traits of Successful PMs: Extreme Generalist
  • 63. Shared Traits of Successful PMs: Prioritization Machine
  • 64. Shared Traits of Successful PMs: Say No a LOT
  • 65. Shared Traits of Successful PMs: Passion for the Product
  • 66. Shared Traits of Successful PMs: Adaptive Focus
  • 67. Shared Traits of Successful PMs: Evangelist
  • 68. Shared Traits of Successful PMs: Constant Learner
  • 69. Recap: Shared Traits of Successful PMs 1. Be an “Extreme Generalist” 2. Prioritize, Prioritize, Prioritize 3. Say “No” a LOT 4. Passion for the Product 5. Adaptive Focus on the Past, the Present, and the Future 6. Relentless Evangelist 7. Constant Learner
  • 70. The best Product teams have the right mix of Product Managers
  • 72. How Do I Become a (Great) Product Manager?
  • 73. Answer: ● Own the Basics ● Lean in to Your Strengths (and your PM persona) ● Join/Build the Right Team
  • 74. More From Alex That’s Me Not quite me
  • 77. www.productschool.com Part-time Product Management, Coding, Data Analytics, Digital Marketing, UX Design, Product Leadership courses and Corporate Training

Notes de l'éditeur

  1. "As you checked in we sent you an email to join our online communities, events, and to apply for product management jobs. As members of the Product School community we'd like to provide you with these resources at your disposal."
  2. 30 person team, heavy engineering and DS We help media companies and brands apply data to their creative decisions
  3. I get asked this question in many, many, many different ways
  4. You’re hiring for a PM; 3 different people are final applicants, who do you choose? If asked, hiring the second product manager on my team at ICX Media - our first product manager was an analyst before becoming a PM
  5. https://blog.usejournal.com/the-5-different-types-of-product-managers-12a841cae8d2
  6. https://blog.usejournal.com/the-5-different-types-of-product-managers-12a841cae8d2
  7. https://blog.usejournal.com/the-5-different-types-of-product-managers-12a841cae8d2
  8. https://blog.usejournal.com/the-5-different-types-of-product-managers-12a841cae8d2
  9. https://blog.usejournal.com/the-5-different-types-of-product-managers-12a841cae8d2 Notes: Shout out that this not exhaustive Also mention that these are not often the job titles of the PMs
  10. https://medium.com/@Amitch5903/the-7-habits-of-a-highly-effective-product-owner-cad66e3914c6 A highly effective product owner is an extreme generalist. They have enough skills to be dangerous in many, many, many different areas, but are only true specialists in a few. They recognize quality designs vs. crappy ones, they understand their customers wants and needs, they know how to market and promote their products, they understand what analytics they need and how to interpret them, they even understand technical trade-offs and the high-level differences between programming languages. It’s completely normal that many, if not most, of these general skills will lie dormant for months for effective product owners; however, they have the ability to activate the right skills for a new product, a shifting business landscape, or a strategic opportunity.
  11. https://medium.com/@Amitch5903/the-7-habits-of-a-highly-effective-product-owner-cad66e3914c6 Not just tickets Meetings People Ways of working Retros, etc. A highly effective product owner shifts their mental priority list on a daily basis. The highly effective product owner is running a business, not just a product, and that business requires constant adjustment. This doesn’t mean they communicate those changes to the team or to leadership on a daily basis. This does mean that they are always thinking of new opportunities and weighing those against the priorities of the past, even if that past was yesterday.
  12. https://medium.com/@Amitch5903/the-7-habits-of-a-highly-effective-product-owner-cad66e3914c6 The highly effective product owner says “No” at least 10 times as often as he says “Yes”. “No” can take many different forms for a highly effective product owner. “Sure we’ll consider that for version 3” or “Let’s try asking customers about that first before developing” are powerful phrases for a product owner to say “No” while preserving team morale or relationships with other teams.
  13. https://medium.com/@Amitch5903/the-7-habits-of-a-highly-effective-product-owner-cad66e3914c6 A highly effective product owner has a palpable passion for their product(s). · If you aren’t thinking about your product when you wake up in the middle of the night, you aren’t a highly effective product owner. · If you aren’t considering future opportunities and strategies for your product on the weekend, you aren’t a highly effective product owner. · If you don’t worry about the pain points your customers experience in your product, you aren’t a highly effective product owner. · If you don’t get excited about new companies and technologies in your industry, you aren’t a highly effective product owner. This does not mean a highly effective product owner has to have to have a destructive work-life balance, but rather that they have to have a passion for the product, their customers, and the problem they are solving. This also does not mean that they let their passion cloud their judgement and what is truly right for the business and their customers.
  14. https://medium.com/@Amitch5903/the-7-habits-of-a-highly-effective-product-owner-cad66e3914c6 A highly effective product owner knows the right amount of time to spend on the past, present, and future and when to shift their focus between these areas. Past: What trends have brought the business to where it is today? What mistakes were made in the past and why? What were huge wins of the past? Present: What do customers love about the product today? What do they hate? What trends of the past continue today, what ones don’t? Future: What are the next things we should build? How can our product be differentiated from the competition or the industry? What should we abandon, what should we keep?
  15. https://medium.com/@Amitch5903/the-7-habits-of-a-highly-effective-product-owner-cad66e3914c6 A highly effective product owner is always selling their product(s). They sell their products to family, friends, acquaintances, and even strangers. They aren’t afraid of negative feedback; in fact, they love it as it gives them the fuel to improve. A highly effective product owner actively seeks out the people that will provide them the highest quality feedback wherever they are: at a conference, at meetup events, or on the street. Even more, they should not just be an attendee at these events, they should be a presenter. It’s much easier to spread your product when you’re speaking to hundreds of people at once instead of 1:1, though the highly effective product owner sees value in both levels of interaction.
  16. https://medium.com/@Amitch5903/the-7-habits-of-a-highly-effective-product-owner-cad66e3914c6 A highly effective product owner is always learning. If they see a weakness in their skillset, they fill it. · Don’t know the difference between Javascript and Java? · Aren’t familiar with SQL and database queries? · Not sure how to do multivariate testing? The highly effective product owner doesn’t know everything, but they attack their shortcomings at the right time to deliver the right decisions for the right product.
  17. https://medium.com/@Amitch5903/the-7-habits-of-a-highly-effective-product-owner-cad66e3914c6 What Shared Traits Did I Miss?