Main takeaways: - The important stages of team development - How to evolve through the stages intentionally - What defines a high performing product team

1. www.productschool.com
How to Build High Performing Teams
by fmr BestBuy Sr Dir of PM

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3. COURSES
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4. COURSES
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10. TONIGHT’S SPEAKER
Leslie Grandy

11. 11
Product Leader
•Visio Corp
•RealNetworks
•Apple
•T-Mobile
•Discovery
•Best Buy
Startup Advisor
• Fixmo
• Amplify
• Kaprica Security
• DIY Media/Zantler
• Geodelic
Speaker
•Open Mobile Summit
•Future Stores
•Mobile Web DevCon
•U of Mich, Center for
Entrepreneurship
•Seattle U Business Law
•Social Media Optimization
Conference
Digital Hollywood
About Me - My Creds

12. 12
TALENT ISN’T EVERYTHING

13. 13
ORGANIZATIONAL
CULTURE REFLECTS THE
STYLE OF A LEADER
EVERY LEADER CASTS A SHADOW

14. 14
UNDERSTANDING AND
MANAGING EMOTIONS
GREATLY INCREASES
CHANCES OF SUCCESS.

15. 15
FORMING YOUR TEAM
STARTS WITH HIRING WELL
AND SPECIFYING GOALS

16. WHAT DO YOU STAND FOR?
16
✓ Values/Tenets
✓ Personal responsibilities
✓ Ethics and standards
✓ Role models and leaders

17. 17
WHAT DO YOU STAND FOR?

18. WHAT IS YOUR ETHOS?
18
/ˈēTHäs/
noun
the characteristic spirit of a culture, era, or community as manifested in
its beliefs and aspirations.
• Customer first mindset
• Focus on problem definition
• Active collaboration and transparency
• Efficiency without stifling innovation
• Strive for continuous improvement and discovery

19. 19
STORMING REQUIRES
TOLERATING CONFLICTS
AND ENCOURAGING
NEGOTIATION

21. 21
EXITING STORMING PHASE WILL
REQUIRE NEW TEAM SKILLS...
…AND CAUSE SOME ATTRITION

22. 22
NORMING BRINGS CONSENSUS AND TEAM SPIRIT

23. 23
FACING NEW CHALLENGES COULD CAUSE THE
TEAM TO LAPSE BACK INTO STORMING BEHAVIORS

25. 25
PERFORMING REQUIRES TRUST, CONSTRUCTIVE
COMMUNICATION AND EMBRACING DIVERSITY

26. 26
HIGH PERFORMANCE
IS NOT ABOUT
HARMONY...
...IT’S ABOUT RESPECT

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