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Rural Marketing in India : Prospects and Challenges
Rural Marketing in India: Prospects and Challenges
Dr. Ragini Sharma*
Abstract
India a country rich in its heritage has the maximum potential to develop
as an epicentre of commerce and trade. Indian economy is a blend of rural
and urban economy, wherein 68.84% of population residing in 638000
villages clasp the maximum attention of all the marketers. This paper deals
with the opportunities and challenges associated with this lucrative sector
of Indian economy.
Keywords: Rural economy, commerce, trade.
Objectives of Study
· To study the rural market of India.
· To identify the opportunities available.
· To evaluate the major challenges.
Introduction
The rural market of India started showing its potential growth in 1960's ,
the 70's and 80's witnessed its steady development and current picture
reveals that rural economy of India is flourishing. Marketing in the rural
areas has become the key strategy of marketers, which in turn is
collectively known as rural marketing. In India it has its existence from so
long, rural marketing has been sailing into the river of many phases and
now is an ocean to be explored.
Before (1960) rural marketing was considered similar to agricultural
marketing managed by baniyas and mahajans. During 1960 -1990
*
Assistant Professor, Department of EAFM, Kanoria P.G Mahavidyalya,
Jaipur
Professional Panorama: An International Journal of Management & Technology
Rural Marketing in India : Prospects and Challenges 42
prosperity of rural market attain attention of manufacturers. After
(1990) Indian economy opened up and allowed foreign companies to
enter rural market which accelerated the flow of consumables goods in
rural sector, since then Indian rural economy had gained its strength and
maturity.
Rural marketing is a function which manages all the activities involved in
assessing, stimulating and converting the purchasing power into an
effective demand for specific products and services and moving them to
the people in rural areas to create satisfaction and a standard of living for
them and thereby achieving the goals of the organization simultaneously.
Attributes of Rural Market
· About 833 million people reside in rural area as compared to 377
million people in urban area.
· 53% of all FMCG, s and 59% of all consumer durables are sold in
rural market.
· Estimated annual size of rural market :
FMCG's: Rs 65000 crores.
Durables: Rs 5000 crores.
Agricultural inputs and tractors: Rs 45000 crores.
Two or four wheeler: Rs 8000 crores.
· 42 million rural households availing banking services in comparison
to urban households.
· 46% of soft drinks sales come from rural market.
· 49% of motorcycle sales come from rural areas.
· Rural India accounts for 59% of cigarettes.
Professional Panorama: An International Journal of Management & Technology
Rural Marketing in India : Prospects and Challenges 43
Table 1: Top 10 Categories Where Rurl Sales have Contributed the
Most to Growth
Values Sales Growth % vs Year Ago, MAT March 2011
Category Rural Contribution
to Category Sales
FY 2010-11
Value Sales Growth % vs Year
Ago, FY 2010-11
UR Growth Urban Rural
Biscuits 41% 23.9% 23.2% 24.9%
Refined Edible
Oils
18 % 27.6% 25.0% 41.1%
Salty Snacks 23% 42.0% 37.8% 58.3%
Non-refined Oils 30% 27.1% 23.6% 36.5%
Toilet Soaps 43% 11.4% 12.1% 10.5%
Washing
Powders
46% 10.6% 10.8% 10.4%
Packaged Tea 44% 14.4% 17.3% 10.9%
Iodised Salt 59% 16.0% 11.3% 19.6%
Hair Oils 37% 19.4% 18.1% 21.7%
Shampoo 35% 20.8% 19.5% 23.3%
Source: Nielsen
Professional Panorama: An International Journal of Management & Technology
Rural Marketing in India : Prospects and Challenges 44
Table 2: Internet Use in Rural India
Purpose Use Percentage
(2009)
Email 85 %
Music and Video 67 %
Educational information search 48 %
General information search 42 %
Text chat 40 %
On line news 16 %
Booking Railway tickets 16 %
Financial information search 15 %
Internet telephone and video 15 %
Latest farming techniques 14 %
On line land records 13 %
Information of fertilizers &
pesticides
8 %
Other 7 %
Major challenges
The major barriers in capturing the rural markets can be summarized as:
Financial Problem
Lack of availability of finance to rural entrepreneurs is one of the biggest
problems which they are bearing. Major difficulties faced by
entrepreneurs includes low level of purchasing power of rural consumer,
lack of finance to start business, reduced profits due to competition,
pricing of goods and services, maintenance of financial statements,
stringent tax laws, lack of guarantees, dependence on small money
lenders for loans for which they charge discriminating interest rates and
huge rent and property cost.
Professional Panorama: An International Journal of Management & Technology
Rural Marketing in India : Prospects and Challenges 45
Lack of Knowledge of Information Technology
Information technology is not very common in rural areas.
Entrepreneurs rely on internal linkages that encourage the flow of goods,
services, information and ideas. The intensity of family and personal
relationships in rural communities can sometime be helpful but they can
also create obstacles to effective business relationships. Business deals
may receive objectivity and intercommunity rivalries may reduce the
scope for regional cooperation. Decision making process and lines of
authority are mostly blurred and over powered by local politics in rural
areas.
Legal Formalities
Rural entrepreneurs find it extremely difficult in complying with various
legal formalities in obtaining licenses due to illiteracy and ignorance.
Procurement of Raw Materials
Procurement of raw materials is really a tough task for rural
entrepreneur. They may end up with poor quality raw materials, may
also face the problem of storage and warehousing.
Lack of Technical Knowledge
Rural entrepreneurs suffer a severe problem of lack of technical
knowledge. Lack of training facilities and extension services crate a
hurdle for the development of rural entrepreneurship.
Poor Quality of Products
Inferior quality of products produced, due to lack of availability of
standard tools and equipment and poor quality of raw materials.
Other Issues
There are number of other issues which should be considered:
· High distribution costs.
· High initial market development expenditure.
Professional Panorama: An International Journal of Management & Technology
Rural Marketing in India : Prospects and Challenges 46
· Inability of the small retailer to carry stock without adequate
credit facility.
· Generating effective demand for manufactured foods.
· Wholesale and dealer network problems.
· Mass communication and promotion problems.
· Banking and credit problems.
· Management and sales managing problems.
· Market research problems.
· Inadequate infrastructure facilities (lack of physical distribution,
roads warehouses and Media availability).
· Highly dispersed and thinly populated markets.
· Low per capita and poor standards of living, social, economic and
cultural backwardness of the rural masses.
· Low level of exposure to different product categories and product
brands.
· Cultural gap between urban-based marketers and rural
consumers.
· Lack of awareness.
Professional Panorama: An International Journal of Management & Technology
Rural Marketing in India : Prospects and Challenges 47
Government initiatives
The Government of India has planned various initiatives to provide and
improve the infrastructure in rural areas which can have a multiplier
effect in increasing movements of goods, services and thereby improve
earnings potential of rural areas subsequently improving consumption.
Various E-commerce players like Flipkart, Snapdeal, Infibeam and
mobile wallet major Paytm have signed Memorandum of Understanding
(MoUs) with the government to reach and serve rural areas by
connecting with the government’s common service Centre’s (CSCs) being
setup in villages as part of the ‘Digital India’ initiative.
With the increasing demand for skilled labour, the Indian government
plans to train 500 million people by 2022, and is looking out for the half
of corporate players and entrepreneurs in this venture. Corporate,
government, and educational organizations are joining in the effort to
train, educate and produce skilled workers.
Professional Panorama: An International Journal of Management & Technology
Rural Marketing in India : Prospects and Challenges 48
The Union Cabinet has cleared the Pradhan Mantri Krishi Sinchaee
Yojana (PMKSY), with a proposed outlay of Rs 50,000 crore (US$ 7.5
billion) spread over a period of five years starting from 2015-16. The
scheme aims to provide irrigation to every village in India by converging
various ongoing irrigation schemes into a single focused irrigation
programme. The Government of India aims to spend Rs 75,600 crore
(US$ 11.34 billion) to supply electricity through separate feeders for
agricultural and domestic consumption in rural areas. This initiative is
aimed at improving the efficiency of electricity distribution and thereby
providing uninterrupted power supply to rural regions of India.
To promote agriculture-based businesses, the Government of India has
started ‘A Scheme for Promotion of Innovation, Rural Industry and
Entrepreneurship’ (ASPIRE). Under this scheme, a network of technology
Centre’s and incubation Centre’s would be set up to accelerate
entrepreneurship and to promote start-ups for innovation and
entrepreneurship in agro-industry.
Conclusion
The above discussion reveals that by reducing the problems and a
proper implementation of various government initiatives customized
product for rural market can be manufactured and supplied. This step
would increase the standard of living of rural community which will
support the balanced growth of the economy.
References
1. Babu, S. Dhineshet al (2008), Emerging Trends in Rural Marketing,
www.bmsgroup.blog.co.in/files/2008/07/final-pro.doc.
2. Del Castello, Ricardo, Maul Braun (2006), Framework for Effective
Rural Communication for Development.
3. Goswami, Rahul (2009), Making Sense of the Rural Rush”,
http://www.indiatogether.org/2009/apr/eco-ruraleco.htm.
4. Iyer, Vidya (2009-2010), Rural Marketing, SIES Journal of
Management, Vol. 6, Issue. 2; pp. 110-114.
Professional Panorama: An International Journal of Management & Technology
Rural Marketing in India : Prospects and Challenges 49
5. Jha, M., (April 1999), Rural Marketing: Some Conceptual Issue, Rural
Scan, Vol. I No.2
6. Lane, Bernard, Kenji Yoshinaga (1994), Niche Markets for the Rural
World, The OECD Observer, Paris: Oct/Nov 1994. , Issue no. 190; p. 14
7. Vishwanathan, Gomathi, Challenges in Rural Marketing,
http://EzineArticles.com/?expert=Dr._Gomathi_Viswanathan.
8. Wright, Kimberly Anne (2001), Consuming Identities: Global
Advertising, Marketing and Cultural Identity in India”, Issue No. AAT
3041323, p. 256.

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Rural Marketing in India: Prospects and Challanges

  • 1. Rural Marketing in India : Prospects and Challenges Rural Marketing in India: Prospects and Challenges Dr. Ragini Sharma* Abstract India a country rich in its heritage has the maximum potential to develop as an epicentre of commerce and trade. Indian economy is a blend of rural and urban economy, wherein 68.84% of population residing in 638000 villages clasp the maximum attention of all the marketers. This paper deals with the opportunities and challenges associated with this lucrative sector of Indian economy. Keywords: Rural economy, commerce, trade. Objectives of Study · To study the rural market of India. · To identify the opportunities available. · To evaluate the major challenges. Introduction The rural market of India started showing its potential growth in 1960's , the 70's and 80's witnessed its steady development and current picture reveals that rural economy of India is flourishing. Marketing in the rural areas has become the key strategy of marketers, which in turn is collectively known as rural marketing. In India it has its existence from so long, rural marketing has been sailing into the river of many phases and now is an ocean to be explored. Before (1960) rural marketing was considered similar to agricultural marketing managed by baniyas and mahajans. During 1960 -1990 * Assistant Professor, Department of EAFM, Kanoria P.G Mahavidyalya, Jaipur
  • 2. Professional Panorama: An International Journal of Management & Technology Rural Marketing in India : Prospects and Challenges 42 prosperity of rural market attain attention of manufacturers. After (1990) Indian economy opened up and allowed foreign companies to enter rural market which accelerated the flow of consumables goods in rural sector, since then Indian rural economy had gained its strength and maturity. Rural marketing is a function which manages all the activities involved in assessing, stimulating and converting the purchasing power into an effective demand for specific products and services and moving them to the people in rural areas to create satisfaction and a standard of living for them and thereby achieving the goals of the organization simultaneously. Attributes of Rural Market · About 833 million people reside in rural area as compared to 377 million people in urban area. · 53% of all FMCG, s and 59% of all consumer durables are sold in rural market. · Estimated annual size of rural market : FMCG's: Rs 65000 crores. Durables: Rs 5000 crores. Agricultural inputs and tractors: Rs 45000 crores. Two or four wheeler: Rs 8000 crores. · 42 million rural households availing banking services in comparison to urban households. · 46% of soft drinks sales come from rural market. · 49% of motorcycle sales come from rural areas. · Rural India accounts for 59% of cigarettes.
  • 3. Professional Panorama: An International Journal of Management & Technology Rural Marketing in India : Prospects and Challenges 43 Table 1: Top 10 Categories Where Rurl Sales have Contributed the Most to Growth Values Sales Growth % vs Year Ago, MAT March 2011 Category Rural Contribution to Category Sales FY 2010-11 Value Sales Growth % vs Year Ago, FY 2010-11 UR Growth Urban Rural Biscuits 41% 23.9% 23.2% 24.9% Refined Edible Oils 18 % 27.6% 25.0% 41.1% Salty Snacks 23% 42.0% 37.8% 58.3% Non-refined Oils 30% 27.1% 23.6% 36.5% Toilet Soaps 43% 11.4% 12.1% 10.5% Washing Powders 46% 10.6% 10.8% 10.4% Packaged Tea 44% 14.4% 17.3% 10.9% Iodised Salt 59% 16.0% 11.3% 19.6% Hair Oils 37% 19.4% 18.1% 21.7% Shampoo 35% 20.8% 19.5% 23.3% Source: Nielsen
  • 4. Professional Panorama: An International Journal of Management & Technology Rural Marketing in India : Prospects and Challenges 44 Table 2: Internet Use in Rural India Purpose Use Percentage (2009) Email 85 % Music and Video 67 % Educational information search 48 % General information search 42 % Text chat 40 % On line news 16 % Booking Railway tickets 16 % Financial information search 15 % Internet telephone and video 15 % Latest farming techniques 14 % On line land records 13 % Information of fertilizers & pesticides 8 % Other 7 % Major challenges The major barriers in capturing the rural markets can be summarized as: Financial Problem Lack of availability of finance to rural entrepreneurs is one of the biggest problems which they are bearing. Major difficulties faced by entrepreneurs includes low level of purchasing power of rural consumer, lack of finance to start business, reduced profits due to competition, pricing of goods and services, maintenance of financial statements, stringent tax laws, lack of guarantees, dependence on small money lenders for loans for which they charge discriminating interest rates and huge rent and property cost.
  • 5. Professional Panorama: An International Journal of Management & Technology Rural Marketing in India : Prospects and Challenges 45 Lack of Knowledge of Information Technology Information technology is not very common in rural areas. Entrepreneurs rely on internal linkages that encourage the flow of goods, services, information and ideas. The intensity of family and personal relationships in rural communities can sometime be helpful but they can also create obstacles to effective business relationships. Business deals may receive objectivity and intercommunity rivalries may reduce the scope for regional cooperation. Decision making process and lines of authority are mostly blurred and over powered by local politics in rural areas. Legal Formalities Rural entrepreneurs find it extremely difficult in complying with various legal formalities in obtaining licenses due to illiteracy and ignorance. Procurement of Raw Materials Procurement of raw materials is really a tough task for rural entrepreneur. They may end up with poor quality raw materials, may also face the problem of storage and warehousing. Lack of Technical Knowledge Rural entrepreneurs suffer a severe problem of lack of technical knowledge. Lack of training facilities and extension services crate a hurdle for the development of rural entrepreneurship. Poor Quality of Products Inferior quality of products produced, due to lack of availability of standard tools and equipment and poor quality of raw materials. Other Issues There are number of other issues which should be considered: · High distribution costs. · High initial market development expenditure.
  • 6. Professional Panorama: An International Journal of Management & Technology Rural Marketing in India : Prospects and Challenges 46 · Inability of the small retailer to carry stock without adequate credit facility. · Generating effective demand for manufactured foods. · Wholesale and dealer network problems. · Mass communication and promotion problems. · Banking and credit problems. · Management and sales managing problems. · Market research problems. · Inadequate infrastructure facilities (lack of physical distribution, roads warehouses and Media availability). · Highly dispersed and thinly populated markets. · Low per capita and poor standards of living, social, economic and cultural backwardness of the rural masses. · Low level of exposure to different product categories and product brands. · Cultural gap between urban-based marketers and rural consumers. · Lack of awareness.
  • 7. Professional Panorama: An International Journal of Management & Technology Rural Marketing in India : Prospects and Challenges 47 Government initiatives The Government of India has planned various initiatives to provide and improve the infrastructure in rural areas which can have a multiplier effect in increasing movements of goods, services and thereby improve earnings potential of rural areas subsequently improving consumption. Various E-commerce players like Flipkart, Snapdeal, Infibeam and mobile wallet major Paytm have signed Memorandum of Understanding (MoUs) with the government to reach and serve rural areas by connecting with the government’s common service Centre’s (CSCs) being setup in villages as part of the ‘Digital India’ initiative. With the increasing demand for skilled labour, the Indian government plans to train 500 million people by 2022, and is looking out for the half of corporate players and entrepreneurs in this venture. Corporate, government, and educational organizations are joining in the effort to train, educate and produce skilled workers.
  • 8. Professional Panorama: An International Journal of Management & Technology Rural Marketing in India : Prospects and Challenges 48 The Union Cabinet has cleared the Pradhan Mantri Krishi Sinchaee Yojana (PMKSY), with a proposed outlay of Rs 50,000 crore (US$ 7.5 billion) spread over a period of five years starting from 2015-16. The scheme aims to provide irrigation to every village in India by converging various ongoing irrigation schemes into a single focused irrigation programme. The Government of India aims to spend Rs 75,600 crore (US$ 11.34 billion) to supply electricity through separate feeders for agricultural and domestic consumption in rural areas. This initiative is aimed at improving the efficiency of electricity distribution and thereby providing uninterrupted power supply to rural regions of India. To promote agriculture-based businesses, the Government of India has started ‘A Scheme for Promotion of Innovation, Rural Industry and Entrepreneurship’ (ASPIRE). Under this scheme, a network of technology Centre’s and incubation Centre’s would be set up to accelerate entrepreneurship and to promote start-ups for innovation and entrepreneurship in agro-industry. Conclusion The above discussion reveals that by reducing the problems and a proper implementation of various government initiatives customized product for rural market can be manufactured and supplied. This step would increase the standard of living of rural community which will support the balanced growth of the economy. References 1. Babu, S. Dhineshet al (2008), Emerging Trends in Rural Marketing, www.bmsgroup.blog.co.in/files/2008/07/final-pro.doc. 2. Del Castello, Ricardo, Maul Braun (2006), Framework for Effective Rural Communication for Development. 3. Goswami, Rahul (2009), Making Sense of the Rural Rush”, http://www.indiatogether.org/2009/apr/eco-ruraleco.htm. 4. Iyer, Vidya (2009-2010), Rural Marketing, SIES Journal of Management, Vol. 6, Issue. 2; pp. 110-114.
  • 9. Professional Panorama: An International Journal of Management & Technology Rural Marketing in India : Prospects and Challenges 49 5. Jha, M., (April 1999), Rural Marketing: Some Conceptual Issue, Rural Scan, Vol. I No.2 6. Lane, Bernard, Kenji Yoshinaga (1994), Niche Markets for the Rural World, The OECD Observer, Paris: Oct/Nov 1994. , Issue no. 190; p. 14 7. Vishwanathan, Gomathi, Challenges in Rural Marketing, http://EzineArticles.com/?expert=Dr._Gomathi_Viswanathan. 8. Wright, Kimberly Anne (2001), Consuming Identities: Global Advertising, Marketing and Cultural Identity in India”, Issue No. AAT 3041323, p. 256.