The presentation summarizes the survey results from 4,755 respondents from over 80 member institutions, which was co-hosted by ProQuest and CALIS (China Academic Library & Information System.
The survey covered the following areas: overall awareness of the electronic resources at their university; ebooks user behavior; usage of ebook resources; challenges for using ebooks; ebook features; whether training was important in using information resources for their learning and their research; ebooks trends and needs in North America.
Barangay Council for the Protection of Children (BCPC) Orientation.pptx
Meeting the Changing Research Needs of Students. An ebook survey on China students.
1. Meeting the Changing Research
Needs of Students
An eBook Survey on China Students
Conita Leung
Digital Publishing Director
ProQuest
2. Research Methodology
• Thank you - CALIS, all librarians &
students assisting the study
• Quantitative electronic survey hosted by
CALIS
• Over 80 member institutions participated
• Number of Respondents: 4,755
• Survey Period: April 2 – 20, 2012
2
4. How would you describe your level of awareness of
electronic resources at your university library?
8%
27%
60%
5%
Excellent (8%)
Good (27%)
Fair (60%)
Poor (5%)
5. Does your library have eBooks (electronic books)?
Yes (87%)
No (3%)
Not Sure
(10%)
0 500 1000 1500 2000 2500 3000 3500 4000 4500
6. How often do you use eBooks that your library
provides? (per week)
8%
14%
29%27%
22%
More than 10
hours (8%)
5 - 10 hours
(14%)
1 - 5 hours (29%)
Less than 1 hour
(27%)
7. Reasons for not using eBook
0 500 1000 1500
My instructor requested I do not use e-…
I do not trust e-books. They are not a…
There's no e-resource in my university…
I do not have access to a computer…
E-books are not available in subject areas…
E-books are too difficult to access remotely
E-books are too difficult to use
27
97
148
157
203
496
1310
8. Frequency of using different resources
0
500
1000
1500
2000
2500
3000
3500
4000
Academic Use Personal Use
9. How do you determine if a source of information is
trustworthy?
0 1000 2000 3000 4000
I do not worry about the source
If it's available in print
If it's available through Google or…
If my peers recommend it
If it's from a well-known publisher
If it's available through my library or the…
If my instructor recommends it
106
1450
1514
1908
3041
3300
3710
10. When you have the option of using either the electronic or print
version of a book, how often do you opt to use the electronic
version?
14%
33%
42%
10%
1%
Very often (14%)
Often (33%)
Sometimes (42%)
Rarely (10%)
Never (1%)
11. Please indicate if the following statements are true for
eBooks, print books or both
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Good for cover-to-cover reading
There is a wide selection of titles in my program of study
Ability to take notes
Easy to read
Clear graphics and images
Easy to browse
Easy to organize
Easy to use
Easy to print or photocopy
Anytime, anywhere access
Ability to highlight
Easy to search and find information
Information is current
Easy to cite
Good for quick reference
Easy to store
Easy to use mutlply files at once
Easy to share
Environmentally friendly
Applies to E-resources Applies to Paper Resources Applis to both Not Sure
12. How important are the following features to eBooks?
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Shared bookshelves
Book reviews
Collaborative tools
Ability to email text
Personal bookshelves
Multimedia
Ability for more than one student to use an e-book at…
Automatic citations
Printing
Highlighting
Zoom and scale
Annotating
Off-campus access
Anytime access
Copying and pasting
Downloading to hand held device
Downloading to laptop/desktop
Searching
Very Important Important Unimportant
13. In what circumstances would you prefer to use ebook
for your study?
0 500 1000 1500 2000 2500 3000 3500
Better training and instruction
More current titles
Multimedia capabilities
PDA accessibility
Less restrictions on printing and copying
Better e-book reader
More titles available in my subject
1627
1769
1851
2148
2181
2471
3064
14. How do you usually find and access eBooks (i.e. what
is your starting point)?
0 500 1000 1500 2000 2500 3000 3500
Course management systems
Vendor or publisher website
Library catalog
Library website
Search engines
878
1078
1950
2890
3064
15. How did you learn about eBooks?
0 500 1000 1500 2000 2500 3000
Training sessions
Email notifications from the library
Department web pages
Posters and other promotional materials
Library orientations
Librarians
Library website or blog
Library catalog
Instructors
Peers
Google or other search engines
472
642
755
1047
1181
1290
1833
1895
1989
2412
2766
16. How important is instruction or training in finding and
using information resources to your research and
learning?
Very Important
(45%)
Somewhat
Important
(48%)
Not Important
(7%)
17. What do you think are the most effective support and
training tools for learning how to find and use eBooks?
0 500 1000 1500 2000 2500
Online chat
Training videos
In-person instruction
Online help pages
Paper guides (i.e. user guides)
Online tutorials
574
1620
1744
2232
2424
2451
18. Benefits of using ebooks:
0% 20% 40% 60% 80% 100%
Not sure since I have not used
ebooks often
Interactive/ multimedia
materials make the content…
It is less expensive than print
book
Accessible when there is internet
connection
Convenient to search within an
ebook
Accessible on mobile device
Don't have to carry around
heavy print books
Librarian
Faculty
Student
19. Disadvantages of using ebooks:
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Devices are too expensive
Not enough digital materials
Difficult to search for ditigal materials
Less convenient to use
Less convenient to take
notes and annotations
Librarian
Faculty
Student
21. For books:
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
I recommend open educational
resources and adopted ebook
I expect to use ebooks instead of
printed books within the next two
years
I prefer to use ebooks rather than
printed books
Librarian
Faculty
Student
v
s
22. E-book Adoption
E-books are rapidly becoming mainstream
Fastest growing sector of the publishing industry
Between 2002 – 2009 e-book sales had a CAGR of 71%*1
94% of academic libraries have e-books2
23% of academic libraries increased e-book spending
in 20103
1 Association of American Publisher, 2. Library Journal/School
Library Journal,3. Funding and Priorities: The Library Resource
Guide Benchmark Study on 2011 Library Spending Plans, Unisphere
Research, 2011
23. Industry Trends and Needs
Academic libraries are expected to increase e-book spending by 150%
in 5 years to:1
Meet patrons’ growing demand
Support distance learning
Reduce costs (shelving, circulation, management, storage)
Increase discoverability and usage
Provide anytime/anywhere access and greater portability
Offer greater utility (research tools and functionality)
“The dramatic increase in online classes, both 75% and fully
online, has created a great demand for e-books and other
electronic resources.”
Shelby Anfenson-Comeau, Reference Librarian, Louisiana
State University Eunice
** Library Journal/School Library Journal’s
“(ebrary has) allowed us to increase our collection size
without increasing our physical resources. It has also
allowed us to bring the library's 'collection' to where the
user is.”
Patricia Sutherland, Library Manager,
College of the North Atlantic – Qatar
24. Usage
ebrary’s usage continues to increase
by more than 30%, year-over-year
Usage by Region
0
50
100
150
200
250
300
2004 2005 2006 2007 2008 2009 2010
Millions
Searches
Prints
Copies
Views
0
50
100
150
200
250
Millions
Middle East andAfrica
Latin America
Asia Pacific
Europe
North America
25. Publishers
ebrary publishers include most UPs and YBP top approval publishers (partial list)
• ABC-CLIO
• Academic Press
• Amsterdam University Press
• Artech House
• Ashgate Publishing
• Basic Books
• Berg Publishers
• Berghahn Books
• Bernan Press
• Boydell & Brewer
• Brill Academic Publishers
• Brookings Institution Press
• Cambridge University Press
• Columbia University Press
• Consortium Book Sales
• Continuum International Publishing Group
• Cornell University Press
• CQ Press
• CRC Press
• Duke University Press
• Edinburgh University Press
• Edward Elgar Publishing
• Elsevier
• Elsevier Health Sciences
• Emerald Group
• Facts on File
• Georgetown University Press
• Greenwood/Praeger
• Guilford Press
• Harvard University Press
• Houghton Mifflin Harcourt Publishing
• Human Kinetics
• IGI Global
• Independent Publishing Group (IPG)
• Indiana University Press
• Informa Healthcare
• Island Press
• Information Age
• Jessica Kingsley Publishing
• John Benjamins
• Johns Hopkins University Press
• Johns and Bartlett Publishers
• M.E. Sharpe
• McFarland & Company
• McGill-Queens University Press
• McGraw-Hill Book Companies
• MIT Press
• National Academies Press
• National Book Network
• The New Press
• NYU Press
• Ohio University Press
• Oxford University Press
• Palgrave Macmillan
• Penn State University Press
• Peter Lang Publishing
• Perseus Book Group
• Pickering & Chatto
• Princeton University Press
• RAND Corporation
• Rodopi Editions
• Routledge
• Rowman and Littlefield
• Rutgers University Press
• SAGE Publications
• Springer
• Stanford University Press
• Taylor & Francis
• Temple University Press
• Transaction
• United Nations Publications
• University of Arizona Press
• University of California Press
• University of British Columbia Press
• University of Chicago Press
• University of Georgia Press
• University of Hawaii Press
• University of Michigan Press
• University of Minnesota Press
• University of Nebraska Press
• University of North Carolina Press
• University of Pennsylvannia Press
• University of Toronto Press
• University of Virginia Press
• University of Washington Press
• University Press of Florida
• University Press of Kentucky
• University Press of Mississippi
• University Press of New England
• University of Texas Press
• Walter de Gruyter
• Wiley - Blackwell
• World Bank Publications
• World Scientific
• Yale University Press
“ebrary offers an excellent selection of academic publishers, as well as a good
array of multidisciplinary topics.”
Anali Perry, Collections & Scholarly Communications Librarian, Arizona State University
26. In Summary: Unique Academic Complete Advantages
Critical Mass of Content: 113K+ quality titles in 16 subjects from a
diverse range of renowned publishers—with unlimited access for all
patrons, all the time
Workflow advantages: Patron analytics, collection development tools,
indexing in ProQuest Summon for discoverability, D.A.S.H data sharing
fast; and a redesigned LibCentral
User experience enhancements: A new, intuitive reader coming in
Summer 2014 to guide the research workflow and facilitate outcomes
Quality: The most unique CHOICE Outstanding Academic Titles,
DOODYS Core Titles, University Press partners—plus new &
noteworthy publisher partners in 2014
Flexible Models: No hosting fees, special consortia pricing, and new
programs & partnerships to maximize your budget for subscription +
complementary content
27. ebrary and EBL:
ebook pioneers providing the largest selection under
the most flexible models and workflow
• 500K+ scholarly titles in all subjects
• 400K+ eligible for DDA
• 600+ publishers
• Subscription, Demand-driven Acquisition,
Perpetual Archive, Consortia models
• Unlimited user, three-user, single user, Non-Linear™
Lending, Extended Access™
• Online and offline access with dedicated apps
• Integration with your vendors
• Detailed usage statistics
• Titles Matching Fast (TMF)
Why Choose ProQuest?
Notes de l'éditeur
Introductions
Note how today we are going to address why we believe libraries need to transform to better meet the needs of researchers and their universities and how we intend to empower this transformation.
We always appreciate the opportunity to work with CALIS on conducting research on user needs in China.
I’d like to thank Professor Zhu, Ms. Yao and the CALIS librarians and students for your support in this study.
We were absolutely delighted with the high level of participation -with over 4,700 students joining the survey representing over 80 universities.
The study was focused on Chinese University students, and we can see that around 80% were undergraduate students and 20% were graduate students.
We started the survey looking into the question of the overall awareness of the electronic resources at their university. The vast majority had between a fair to excellent level of awareness.
When we asked them about their awareness of ebooks at their library, the vast majority said yes.
Next, we looked at the amount of usage of ebook resources they used per week. Here we can see that 8% used it more than 10 hours per week, 14% used them between 5-10 hours per week and 29% used them between 1-5 hours per week. 22% said they did not use ebooks from their library.
We then looked at why they don’t use ebooks. The first three reasons were:
Ebooks are difficult to use
Ebooks are too difficult to access remotely
Ebooks are not available in my subject area
Next we compared the frequency of using different resources both for academic use and for personal use. Academic use is indicated in the red color and personal use is indicated in the blue color. As you can see the most important resources for academic use are:
Search engines
Print books
Electronic databases
Print Text Books
Ebooks
E-reference
Print reference
E-journals
This is a very interesting question and set of responses. How do you determine if a source of information is trustworthy? The top three answers were:
If my instructor/professor recommends it
If it’s available through my library or a librarian recommends it!
If it’s from a well-know publisher
When asked about the option of using either the electronic version or the print version of the book 47% indicated a stronger preference for using the ebook version.
This chart contains a lot of information. It indicates some of the key aspects of the ebook versus the print book. Key advantages of the ebook are:
That it is environmentally friendly
That it is Easy to Share
That it is easy to use multiple files at once and to store
That it’s good for quick reference
That information is current
That it is easy to search and find information
Anytime, anywhere access
Next we asked which features are important to ebooks – the top features include:
Searching
Downloading
Copying and pasting
Anytime access
Off-campus access
Annotation
Zoom and scale
Highlighting
Automatic citations
Here we asked them what would make ebook usage more suitable for use in their area of study. The top request was “more titles available in my subject”.
In terms of their starting point for access to ebooks, the library website was very close to their use of search engines. Also the library catalog plays an important role.
Aside from search engines, their peers, their instructors, their librarians and the resources and training that librarians provide all play important roles in terms of their awareness of ebooks.
The vast majority indicated that training was important in using information resources for their learning and their research.
Here we indicated the feedback of which training tools are the most effective in learning how to find and use ebooks such as online tutorials, online help pages as well as in-person instruction.
Early this year (2014), we conducted another survey on the library users in China.
It was a quantitative electronic survey:
Number of institutions: 318
Number of Respondents: 2,301, including librarians(689), faculty members (246), students (1366)
Part of the survey touches on the use of ebooks. Here I would like to share with you the relevant results as an addendum to this presentation.
So what’s happening with ebooks in North America? Take a look at these statistics!
Our study in China focused on the needs of the users – but here are additional reasons why libraries are dramatically increasing their expenditure on ebooks to:
Meet users growing demand
Support distance learning
Reduce costs (shelving, circulation, management, storage)
Increase discoverability and usage
Provide anytime/anywhere access and greater portability
Offer greater utility (research tools and functionality)
Ebrary is a ProQuest company, and is the leading ebook provider used by thousands of academic institutions around the world. Ebrary provides the most comprehensive collections of ebooks for use by students, graduate students, faculty members and researchers. Usage of ebrary resources continues to increase by more than 30% year over year!
We provide a range of ebrary solutions for academic libraries covering content that support learning and research. We provide subscription, purchase and PDA (Patron Driven Acquistion) models for libraries. In China, our most popular option for libraries is our Academic Complete Collection.
In summary, Academic Complete is the flagship ebrary subscription offering whose value is built on innovation that comes with years of experience and invaluable feedback from our customers. As an industry-leader, our goal is to provide UNIQUE value to you and your patrons by providing innovative solutions to new and emerging issues around p to e migration, library budgets, and the evolving needs of our buyers, users, and their larger institutions. Let’s review what makes Academic Complete the unique choice among both aggregators and individual publishers who also provide subscription products. (READ BULLETS ONSCREEN). And finally, with the power of the ProQuest brand behind the integration of EBL and ebrary, imagine the opportunity to build your library with a strong Academic Complete subscription foundation ‘base’—plus complementary content and solutions with flexible business models designed to help you make the most of your subscription and additional acquisitions. We look forward to partnering with you to facilitate your patrons’ research outcomes and to maximize your return on investment.