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Steven Kent | Director | Protea Digital
www.proteadigital.com
Search Exchange
29 July 2013
PPC Beyond Adwords
Overview
 Google, Online Adverting Market and User Interests
 Current Alternatives
 Mobile
 Ten Tips
 Q&A
2
Protea Digital
 Founded 2009
 Based in Chapel Hill, N.C.
 Digital Marketing for Medium-Sized Businesses
 Mainly PPC, also social and content development
 Clients in ecommerce, software, finance, education and
non-profit
3
Why is Search So Key?
“What are you searching for?”
4
The power of intent:
It works.
Biggest problem: Rising Costs
Why?
More competition.
Great for Google, but not for small and medium-sized
businesses
5
What is the most expensive keyword?
Guess…
6
5 most expensive words in Adwords
1. Insurance
2. Loans
3. Mortgage
4. Attorney
5. Credit
Source: http://www.wordstream.com/articles/most-expensive-keywords
7
Is it a monopoly?
Percentage of Search in the United States
66%
Source: http://searchenginewatch.com/article/2275863/Google-Bing-Both-Win-More-Search-Market-Share
8
The Network Effect
The audience continues to
be there because Google
continue to invest.
Other search engines don’t
have the revenue to buy the
technology or the brand.
You buy ads on Google
because that’s where the
audience is.
9
Interests of Google v. Advertisers
However:
SMBs are the enterprises of
the future -
So, is Google ‘eating its own
young’?
Like any business, make as
much revenue as possible.
But, they have the monopoly
power to do so.
> This means: they can charge
as much as possible.
So CPC has risen. This is fine for
enterprise…
But what about SMBs? (92%
spend less than $10k p.m.)
Crowded out
10
User-unfriendly behavior?
Revenue first means….
Revenue before user
experience
e.g. Keyword creep
11
97% of
Google
revenue
is
Adwords
Case Study: Keyword Creep
Client:
Online fair-trade clothes retailer
Broad match is defined by Google as:
” a keyword trigger to show whenever
someone searches for that phrase…or
related searches, and other relevant
variations”
Keyword:
fair trade clothing
Keyword Stream
Examples:
clothing show nyc
ethical shoes
popel tree
free trade clothing
12
Case Study: Enhanced Campaigns
Are enhanced campaigns just a way to raise revenue?
Client Example:
luxury sheet ecommerce only retailer.
Did costs go up?
13
Case Study: Enhanced Campaigns
No difference in before vs.
after enhanced campaign
cost.
14
Controversial – other examples
Broader and broader matching
Lots of low quality sites in GDN
Enhanced Campaigns
Starting to have own content (e.g.
calculator, weather, timer)
Google + results above Twitter
Privacy – cookies etc
15
You’re not all bad, Google….
Large market made accessible
Technology is amazing
They do innovate
16
What do to?
 Better run campaigns
 Go beyond using Bing and Facebook
 Search “v1.9” – retargeting, ad exchanges
 Test, Test, Test (real estate has location, we have testing)
 Integrate with other channels – social (e.g. Facebook
Ads) and content (e.g. push users to an article or
whitepaper)
17
PPC Alternatives
Other Search Engines
Social Networking
Search v1.9
18
Leading Other Search Engine: Bing
Working on it:
 Estimated $5 billion per year
 Ballmer: “I’m going to
[explicative] kill Google”
 Qi Lu – “Sleep is for the lazy”
DuckDuckGo.com
18% - June 2013
15% - 2012
14% - 2011
Source:
http://beta.fool.com/robertbaillieul/2013/07
/25/why-bing-will-keep-gaining-market-
share/41112/
19
A dark horse:
20
“We believe the odds of __________
developing a search engine in the next
five years are 70%”
-Leading industry analyst, Gene Munster of Piper Jaffray
Apple
21
Social Networks: Case Study FB
21%
of client revenue comes from Facebook
22
Speaking of Facebook
20%
of divorce fillings in the U.S. now contain the word ‘Facebook’
Source: http://abcnews.go.com/Technology/facebook-relationship-
status/story?id=16406245#.UCR5yGyoGic
23
PPC Ads - Not Search….Yet
Facebook
Search ‘social graph’
They’ve said ‘not web search’…
Assertion: But surely they want the web
to be Facebook + your friend’s
preferences.
24
PPC Ads - Not Search….Yet
Twitter
You can now advertise by search
keyword
Twitter retargeting just been made
available
25
Speaking of Twitter – Most Retweeted
26
Justin Bieber ?
President Obama
or
Speaking of Twitter – Most Retweeted
27
Social Signals Layer
Social Signals – what do my friends think is the most relevant
answer to my search?
User intent
Web Results
28
Convergence
The future
Follow friends on
Google
Searching on
Facebook
‘Search Engine’ -> Both Search and social <- ‘Social Network’
29
Google Facebook
Walled Gardens – The Four Horseman
Facebook
30
Google Apple Amazon
PPC v1.9
Display Retargeting
e.g.
31
Search Retargeting
e.g.
PPC v1.9 – Trading intent information
Real-Time-Bidding Ad Exchanges
32
Almost like a stock exchange for buyer intention.
The Mobile Monetization Challenge
Simply that the screen is
smaller.
So people are harder to
advertise to .
Some say the solution is
‘native advertising’
i.e. ads that are the
‘same’ as content
 E.g. Buzzfeed
 Ads are same look and
feel as editorial content
33
P.S. Mobile is a second device
34
Top Ten Tips from the Trenches
6. Use content on your site and
PPC together
7. Landing pages matter (where
ever visitors come come from)
8. Use native advertising
9. Use PLAs
10. Remember conversions, not
just clicks
1. Improve your Adwords with
daily management (don’t
‘spray and pray’)
2. Test, Test, Test
3. Retargeting everywhere (eg.
FBX)
4. Google has search
retargeting
5. Mobile is not for everyone,
and that is ok (though
especially good for local)
35
Q & A - Thank you
 Feel free to contact me:
 Steven Kent – spkent@proteadigital.com
 www.stevenkent.co
 Twitter - @stevekent21
 www.proteadigital.com/resources
36

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PPC Beyond Adwords

  • 1. Steven Kent | Director | Protea Digital www.proteadigital.com Search Exchange 29 July 2013 PPC Beyond Adwords
  • 2. Overview  Google, Online Adverting Market and User Interests  Current Alternatives  Mobile  Ten Tips  Q&A 2
  • 3. Protea Digital  Founded 2009  Based in Chapel Hill, N.C.  Digital Marketing for Medium-Sized Businesses  Mainly PPC, also social and content development  Clients in ecommerce, software, finance, education and non-profit 3
  • 4. Why is Search So Key? “What are you searching for?” 4 The power of intent: It works.
  • 5. Biggest problem: Rising Costs Why? More competition. Great for Google, but not for small and medium-sized businesses 5
  • 6. What is the most expensive keyword? Guess… 6
  • 7. 5 most expensive words in Adwords 1. Insurance 2. Loans 3. Mortgage 4. Attorney 5. Credit Source: http://www.wordstream.com/articles/most-expensive-keywords 7
  • 8. Is it a monopoly? Percentage of Search in the United States 66% Source: http://searchenginewatch.com/article/2275863/Google-Bing-Both-Win-More-Search-Market-Share 8
  • 9. The Network Effect The audience continues to be there because Google continue to invest. Other search engines don’t have the revenue to buy the technology or the brand. You buy ads on Google because that’s where the audience is. 9
  • 10. Interests of Google v. Advertisers However: SMBs are the enterprises of the future - So, is Google ‘eating its own young’? Like any business, make as much revenue as possible. But, they have the monopoly power to do so. > This means: they can charge as much as possible. So CPC has risen. This is fine for enterprise… But what about SMBs? (92% spend less than $10k p.m.) Crowded out 10
  • 11. User-unfriendly behavior? Revenue first means…. Revenue before user experience e.g. Keyword creep 11 97% of Google revenue is Adwords
  • 12. Case Study: Keyword Creep Client: Online fair-trade clothes retailer Broad match is defined by Google as: ” a keyword trigger to show whenever someone searches for that phrase…or related searches, and other relevant variations” Keyword: fair trade clothing Keyword Stream Examples: clothing show nyc ethical shoes popel tree free trade clothing 12
  • 13. Case Study: Enhanced Campaigns Are enhanced campaigns just a way to raise revenue? Client Example: luxury sheet ecommerce only retailer. Did costs go up? 13
  • 14. Case Study: Enhanced Campaigns No difference in before vs. after enhanced campaign cost. 14
  • 15. Controversial – other examples Broader and broader matching Lots of low quality sites in GDN Enhanced Campaigns Starting to have own content (e.g. calculator, weather, timer) Google + results above Twitter Privacy – cookies etc 15
  • 16. You’re not all bad, Google…. Large market made accessible Technology is amazing They do innovate 16
  • 17. What do to?  Better run campaigns  Go beyond using Bing and Facebook  Search “v1.9” – retargeting, ad exchanges  Test, Test, Test (real estate has location, we have testing)  Integrate with other channels – social (e.g. Facebook Ads) and content (e.g. push users to an article or whitepaper) 17
  • 18. PPC Alternatives Other Search Engines Social Networking Search v1.9 18
  • 19. Leading Other Search Engine: Bing Working on it:  Estimated $5 billion per year  Ballmer: “I’m going to [explicative] kill Google”  Qi Lu – “Sleep is for the lazy” DuckDuckGo.com 18% - June 2013 15% - 2012 14% - 2011 Source: http://beta.fool.com/robertbaillieul/2013/07 /25/why-bing-will-keep-gaining-market- share/41112/ 19
  • 20. A dark horse: 20 “We believe the odds of __________ developing a search engine in the next five years are 70%” -Leading industry analyst, Gene Munster of Piper Jaffray
  • 22. Social Networks: Case Study FB 21% of client revenue comes from Facebook 22
  • 23. Speaking of Facebook 20% of divorce fillings in the U.S. now contain the word ‘Facebook’ Source: http://abcnews.go.com/Technology/facebook-relationship- status/story?id=16406245#.UCR5yGyoGic 23
  • 24. PPC Ads - Not Search….Yet Facebook Search ‘social graph’ They’ve said ‘not web search’… Assertion: But surely they want the web to be Facebook + your friend’s preferences. 24
  • 25. PPC Ads - Not Search….Yet Twitter You can now advertise by search keyword Twitter retargeting just been made available 25
  • 26. Speaking of Twitter – Most Retweeted 26 Justin Bieber ? President Obama or
  • 27. Speaking of Twitter – Most Retweeted 27
  • 28. Social Signals Layer Social Signals – what do my friends think is the most relevant answer to my search? User intent Web Results 28
  • 29. Convergence The future Follow friends on Google Searching on Facebook ‘Search Engine’ -> Both Search and social <- ‘Social Network’ 29 Google Facebook
  • 30. Walled Gardens – The Four Horseman Facebook 30 Google Apple Amazon
  • 32. PPC v1.9 – Trading intent information Real-Time-Bidding Ad Exchanges 32 Almost like a stock exchange for buyer intention.
  • 33. The Mobile Monetization Challenge Simply that the screen is smaller. So people are harder to advertise to . Some say the solution is ‘native advertising’ i.e. ads that are the ‘same’ as content  E.g. Buzzfeed  Ads are same look and feel as editorial content 33
  • 34. P.S. Mobile is a second device 34
  • 35. Top Ten Tips from the Trenches 6. Use content on your site and PPC together 7. Landing pages matter (where ever visitors come come from) 8. Use native advertising 9. Use PLAs 10. Remember conversions, not just clicks 1. Improve your Adwords with daily management (don’t ‘spray and pray’) 2. Test, Test, Test 3. Retargeting everywhere (eg. FBX) 4. Google has search retargeting 5. Mobile is not for everyone, and that is ok (though especially good for local) 35
  • 36. Q & A - Thank you  Feel free to contact me:  Steven Kent – spkent@proteadigital.com  www.stevenkent.co  Twitter - @stevekent21  www.proteadigital.com/resources 36