Primary Research done in HRM course. Talks about the Strength of personal Stress

1. HRM 370.1
Developing Management
Skills
Presented to: Jashim uddin
(jdn)
Group : 6

2. Structure of the Presentation
Md. Abul Hasan
Chowdhury
Introduction
Introduction
Tasrif Khaled
Tasrif Khaled
Topic Review &
Topic Review &
Analysis
Analysis

3. Structure of the Presentation
Mohammed
Mohammed
Hasan Rabbani
Hasan Rabbani
Theoretical
Theoretical
Framework
Framework
Mahbub
Mahbub
Muctadir
Muctadir
Relevant Examples &
Relevant Examples &
Feedback, Primary
Feedback, Primary
Research Findings
Research Findings
Kashfia
Kashfia
Mahbub
Mahbub
Primary Research
Primary Research
Findings, Critical
Findings, Critical
Analysis & Conclusion
Analysis & Conclusion

4. “Stressors could be an unique source for
Managerial Skills based Change & Innovation”

5. Introduction
Stress basically suggests the situation to work under
pressure that causes body and mind to work at the
fullest level.
Workplace Stress is a natural phenomena in every
organization. Stress is not only a negative force for
counter productivity but also an unique source for
work environment change & motivation.
Stress can be a result of both positive and negative
experience, and it is necessary part of our daily lives.
“ A little bit of stress is good for you. “ - Warren
Buffet

6. Topic Review & Analysis
A situation may be stressful for someone
but the same situation may be challenging
for others.
excessive job stress can adversely affect
the emotional and physical health of
workers.
Job stress mirrors the developmental
peaks and valleys in the employee’s career.
(Veniga & Spradley, 1981: 196).
Minimize employee stress is to clarify
ambiguities, such as job assignments and
responsibilities. (Arnold and Feldman, 1986)

7. Theoretical Framework

8. Relationship between Stress &
Performance
Optimum Stress
P
E
R
F
O
R
M
A
N
C
E
Area of Optimum
Performance
Low
Stress
Boredom
High Stress
Anxiousness
Unhappines
s
STRESS LEVEL

9. Selye’s General Model of Stress
Stage: 1
ALARM
STRESSORS
Anxiety
Fear
Sorrow
Depression
Confusion
Stage: 2
RESISTANCE
Stage: 3
EXHAUSTION
Aggression
Regression
Repression
Withdrawal
Fixation
Physical
Psychological
Interpersonal

10. Dealing with stressful situation:
The four A’s
Change the Situation
Change the Reaction
• Avoid the stressor.
• Alter the stressor.
• Adapt to the stressor.
• Accept the stressor.

11. Relevant Examples & Feedbacks

13. G
S
K
Example
GlaxoSmithKline (GSK) is one of the most top pharmaceutical
companies all over the worlds. They have 100,000 employees’
worldwide and 116 numbers of offices in several counties.
GSK implemented a “Team Resilience” program for its
employees and managers.
GSK often arranges workshops for their employees to learn
new assessments about workplace and train themselves to
cover up with workplace stressors.
In outcome, GSK’s productivity increasing rapidly and
they are successfully reducing employee turn-over from
their organization.

14. Primary Research Through Interview

15. Speech from the professionals:
 Sayed Ahmed Wazid,
Customer care and Service,
Grameenphone, (Communication division).
 Mr. Barun Kanti Saha,
Senior Executive Vice President
United Commercial Bank Ltd.,

17. Primary Research Through Survey

18. Research on Stress in Work Place
EMPLOYER SURVEY ON STRESS
Cause of
Employer Stress
Employees
who say
Yes/
Increased
Employees
who say
NO/Decreased
Employees
who say
Sometimes
5%
Employees
who say
Don’t
Know/Can’t
Say
20%
Increase of
workplace stress
The quality of your
work suffered
because of
workplace stress
Job satisfaction
declined because of
workplace stress
Job description or
list of official job
changed in the past
two years
Level of control
over your job
The staffing levels
in your work area
or workplace
Organizational
Stress motivates
you
Stress can bring
change in
organization and in
innovations
68%
52%
18%
10%
20%
29%
48%
3%
20%
65%
20%
0%
15%
55%
30%
15%
45%
30%
5%
20%
47%
20%
13%
20%
38%
15%
22%
25%
7%

19. Graphical Representation

20. Critical Analysis

21.  According to Lazarus &Folkman(1984) there are three key
components involved in interactive model of stress. They
only mentioned about fulfilling the demand but defining
stress on the basis of these three points might not clear
the definition, stress made up of many things.
 Limitation in the model of Relationship
between Stress & Performance: Optimum Stress is
observed in high performance area. There is no specific
explanation that why performing high is observed when
there is a lot of stress.
 Limitation in Hans Selye’s Model: A wide range of
emotions may be associated with stress as mentioned in
the Alarming Stage, including frustration, anger, anxiety,
fear, apprehension and irritability. But people may change
in a way that appears not to fit with their previous
personalities. Apparently carefree people may become
over-controlled and organized in organization and caring
people may become indifferent

22.  GSK implemented a “Team Resilience program for
employees which measures job-related stress and level
of different pressures experienced by the work team. But
in general there is no standard and accepted measure of
stress, reflecting its multiple aspects, the variety of
possible stressors and the part played by subjective
appraisals.
 According to Folkman and Lazarus (1980) direct measures
of stress should logically and theoretically be related to
the coping tasks posed by the stressor. For workaholics,
time spent on leisure pursuits, length of working day, and
number of tasks delegated to others could be relevant
measures.
 There is some limitation in our primary research. The
survey that we have conducted may not give us the
accurate result of stressors faced by corporate
employees, because most of them do not revile true
answer due to the privacy of the organization.

23. conclusion

24. c
o
n
c
l
u
s
i
o
n
We always treat stress very negatively but the effect
of stress is not always negative, it also has positive
effects and influences both in our personal life, as well
as our organizational environment. but if the stress is
in a moderate level the employees get motivated and
feel better to work, and come up with high
productivity. So, to manage the stress and keep it in a
moderate level we follow some stress management
strategy. stress is not always from negative aspect,
instead, it also works as an unique source of changing
work environment and ways toward innovation.

25. Thank You

26. Any Questions