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Internet Marketing Webinar



       Presented by
     Philippe Taza
        Founder of
Webinar Agenda

1.   Internet Marketing 101
2.   Search Engine Optimisation – So what?
3.   Search Engine Optimization Basics
4.   Pay per Click Marketing
5.   Web Analytics with Google Analytics
6.   Social Media Marketing
7.   Recap
8.   Q&A
1- Internet Marketing 101


•   Search Engine Result Page - SERP
•   SEO vs. PPC
•   What is a Snippet
•   Web Analytics
•   Why Internet Marketing for Schools?
Search Engine Result Page - SERP
• The page which is returned by a search engine once
  a search is conducted
SEO
(free listings)
                  SEO vs PPC       PPC
                               (paid listings)
What is a Snippet?

•Search Engines display a small sample of the
webpage content -- the "snippet" to give users
relevant information about what they'll find on your
webpage.
•Providing a rich description in your snippets help
your click through rates and your visit conversion
rates.
What is Web Analytics?
• "Web Analytics is the measurement, collection,
  analysis and reporting of Internet data for the
  purposes of understanding and optimizing Web
  usage.“ Source - Wikipedia



      Continuous Website
      Optimization Process
Why Internet Marketing for Schools?
• Growing trend – there is an increasing tendency for
  prospective students to use the internet to research educational
  programs
• Lower Cost per Lead – the cost per internet lead is much
  lower than other traditional mediums such as print, radio and
  television
• Superior Lead Data – key information can be gathered prior
  to contacting your leads with a web form
• Quick optimization – because you can measure results in real
  time, you can refine your marketing quickly and more
  intelligently
2- Search Engine Optimization – So what?

•   Why Search Engine Optimization?
•   Why should you be on top on the SERP?
•   Heat Map on 1st SERP
•   % of Clicks on Organic Listings
Why Search Engine Optimization?

• According to Comscore, approximately 78% of SERP
  clicks are on organic listings and 22% on paid listings
• It is perceived by internet users that organic listings
  are more credible and are more likely to find the
  information (content) that they are seeking.
Why should you be on top on the SERP?

• The higher up you appear on a search results page,
  the more 'free' traffic you will generate
• The top organic link in the SERP gets over 50% of all
  the organic listing clicks
• The first SERP gets over 95% of all the organic listing
  clicks
Heat Map on 1st SERP




               source: Comscore
% of Clicks on Organic Listings
                                       % of clicks
  SERP
                 Study 1    Study 2     Study 3      Study 4   Average
 Position
            1       42.3%      49.0%       56.8%       56.4%     51.1%
            2       11.9%      13.0%       14.0%       13.5%     13.1%
            3        8.4%      10.0%       10.0%        9.8%      9.6%
            4        6.0%       5.0%        4.1%        4.0%      4.8%
            5        4.9%       5.0%        4.4%        4.7%      4.7%
            6        4.0%       4.0%        3.3%        3.3%      3.6%
            7        3.4%       2.0%        0.4%        0.4%      1.5%
            8        3.0%       3.0%        2.6%        2.9%      2.9%
            9        2.8%       2.0%        1.1%        1.5%      1.8%
           10        3.0%       3.0%        2.2%        2.6%      2.7%
TOP 10              89.7%      96.0%       98.9%       98.9%     95.9%
11 or more          10.3%       4.0%        1.1%        1.1%      4.1%

Study 1:        AOL - 2006
Study 2:        SearchLightDigital.com
Study 3:        Journal of the American Society for Information Science and Technology, Cornell University 2008
Study 4:        Journal of the American Society for Information Science and Technology, Cornell University 2009
% of Clicks SERP position




                source: study conducted by AOL in 2006
3- Search Engine Optimization Basics

•   SEO Definition
•   On and Off Page Optimisation
•   Page Rank
•   Link Building Tactics
•   Why Keyword Research?
SEO Definition

• SEO refers to the effort for your website to rank well
  for certain keywords or key phrases in the organic
  listings or “Free” listings on the search engines result
  page
• SEO generates organic traffic to your site
• SEO = FREE LISTINGS compared to Sponsored Pay per
  Click Ads
On Page and Off Page Optimization

On Page:           Off Page:
  –URL                –Press Releases
  –Title Tag          –Social Networking Sites
  –H1 Tag             (Facebook, Youtube, Blogs, RSS...)
  –Description Tag    –Directory Listings
  –Keyword Tag        –Link Exchanges
  –Page Content
  –Keyword Density
Page Rank




     source: http://en.wikipedia.org/wiki/PageRank
Link Building Tactics

•   Press Releases
•   Paid Directories
•   Reciprocal Directories
•   Free Directories
•   Deep Link Directories
•   Search Engine Submissions
•   Forum Participation
•   Articles and Newsletters
Why Keyword Research?

• Keywords are critical for the development of SEO, PPC
  campaigns and site content
• Establish which keywords provide a good balance
  between popularity and competitiveness
• Determine which keywords generate the most leads
• Determine which keywords provide the highest ROI
• Find out what keywords are used to research your
  courses
4- Pay per Click Marketing


• What is Pay per Click Marketing?
• Pay per Click Benefits
What is Pay per Click Marketing?
• Pay-Per-Click advertising is a means of advertising on
  the Internet where the advertiser pays a certain
  amount of money each time someone clicks on their
  ad and is taken to a page on their website
• 3 major pay per click providers
   – Google Adwords
   – Yahoo Sponsored Search
   – Microsoft Ad Center
Pay per Click Benefits

• Generate Instant Traffic and Results
• Use PPC Campaigns to identify new keywords you
  should be including in your SEO Campaigns
• You can pause them, change them, increase or
  decrease the budget, control the landing page, set
  the target market (geographic)
• PPC campaigns are your Keyword R&D Efforts
5- Web Analytics with Google Analytics

•   Why Google Analytics?
•   Google Analytics Configuration Basics
•   Sample Google Analytics Dashboard
•   Enable Conversion Tracking: Setup Goals
•   Track Various Website Traffic Segments
•   Measure your Website Conversion Rate
•   Keyword Conversion Report
•   Lead Generation Key Performance Indicators
Why Google Analytics?
• Google Analytics is Free and Widely used
• Measure your Marketing ROI
• Understand which keywords your visitors are searching to get
  to your site
• Monitor the impact of all your internet marketing campaigns
  including:
       •   Pay per click campaigns
       •   Search Engine Optimization
       •   Print Advertising
       •   Referral sites
       •   E-mail Newsletters
       •   Social Media
       •   Etc…
• This will allow you to understand which content of your website
  is most visited
Google Analytics Configuration Basics

•   Install Google Analytics Tracking Code on all pages
•   Enable Conversion Tracking: Setup Goals
•   Create IP filters for internal traffic
•   Create various Website Profiles to track specific
    website traffic: Organic, Paid, Newspapers, Email, Etc.
Example of Google Analytics Dashboard
Enable Conversion Tracking: Setup Goals


• All websites need to have a defined goal to be
  completed by its visitors
• For schools that goal could be a “web lead” or
  “Internet lead”
• A web lead is a prospective student who contacts
  you through your website.
• The student fills a form or sends an e-mail
Measure your Website Conversion Rate
• The number of internet
  leads your website
  generates divided by the
  number of visits your
  website received for the
  same period. This is a
  critical Key Performance
  Indicator
Track Various Website Traffic Segments

As you can see not all traffic is created equally
Keyword Conversion Report
As you can see not all Keywords provide the same value
Lead Generation Key Performance Indicators

 • Conversion Rate by: Source, Medium, Campaign &
   Keywords
 • Average Cost per Lead
 • Average Time to Respond to Email Inquiries
 • Landing Page Bounce Rate
 • Ratio of New to Returning Visitor
 • % of Time Spent Segments
 • % of Click Depth Segments

For more on KPIs visit: www.webanalyticsdemystified.com
6- Social Media Marketing


• Social Media – so what?
• Possible Social Media Diagram
Social Media – so what?

• Allows you to listen and/or influence what people are
  saying about you
• Can help generate a viral effect
• Makes it easy for people to refer to you and talk
  about you
Possible Social Media Diagram

                Flickr




    School    School
   Facebook               YouTube
    Groups    Website


                Student
               Facebook
                Profile
Recap


• Internet Marketing Diagram
• Critical Steps to Increase Internet Leads
• Free Internet Marketing Audit
Internet Marketing Diagram
Critical Steps to Increase Internet Leads

• Step 1 - Install Google Analytics to start tracking
• Step 2 – Optimize your site using On Page and Off Page
  SEO techniques
• Step 3 – Use PPC Campaigns to generate instant traffic
  and leads from keywords your are not ranking well for
Sign up for your Free Internet Marketing Audit
 • Page Rank
 • Number of pages indexed
 • Number of inbound links
 • Rank of your website for your program keywords
 • Recommendations to increase the performance of
   your Internet lead flow
 • Are you measuring the ROI of your internet
   marketing?
 • Are you using Google Analytics properly?
 • And much, much more!
Contact us:

• Philippe Taza
   514-312-3968
   ptaza@canadianschoolguide.com
   www.CanadianSchoolGuide.com

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Internet Marketing 101 for Education Marketing

  • 1. Internet Marketing Webinar Presented by Philippe Taza Founder of
  • 2. Webinar Agenda 1. Internet Marketing 101 2. Search Engine Optimisation – So what? 3. Search Engine Optimization Basics 4. Pay per Click Marketing 5. Web Analytics with Google Analytics 6. Social Media Marketing 7. Recap 8. Q&A
  • 3. 1- Internet Marketing 101 • Search Engine Result Page - SERP • SEO vs. PPC • What is a Snippet • Web Analytics • Why Internet Marketing for Schools?
  • 4. Search Engine Result Page - SERP • The page which is returned by a search engine once a search is conducted
  • 5. SEO (free listings) SEO vs PPC PPC (paid listings)
  • 6. What is a Snippet? •Search Engines display a small sample of the webpage content -- the "snippet" to give users relevant information about what they'll find on your webpage. •Providing a rich description in your snippets help your click through rates and your visit conversion rates.
  • 7. What is Web Analytics? • "Web Analytics is the measurement, collection, analysis and reporting of Internet data for the purposes of understanding and optimizing Web usage.“ Source - Wikipedia Continuous Website Optimization Process
  • 8. Why Internet Marketing for Schools? • Growing trend – there is an increasing tendency for prospective students to use the internet to research educational programs • Lower Cost per Lead – the cost per internet lead is much lower than other traditional mediums such as print, radio and television • Superior Lead Data – key information can be gathered prior to contacting your leads with a web form • Quick optimization – because you can measure results in real time, you can refine your marketing quickly and more intelligently
  • 9. 2- Search Engine Optimization – So what? • Why Search Engine Optimization? • Why should you be on top on the SERP? • Heat Map on 1st SERP • % of Clicks on Organic Listings
  • 10. Why Search Engine Optimization? • According to Comscore, approximately 78% of SERP clicks are on organic listings and 22% on paid listings • It is perceived by internet users that organic listings are more credible and are more likely to find the information (content) that they are seeking.
  • 11. Why should you be on top on the SERP? • The higher up you appear on a search results page, the more 'free' traffic you will generate • The top organic link in the SERP gets over 50% of all the organic listing clicks • The first SERP gets over 95% of all the organic listing clicks
  • 12. Heat Map on 1st SERP source: Comscore
  • 13. % of Clicks on Organic Listings % of clicks SERP Study 1 Study 2 Study 3 Study 4 Average Position 1 42.3% 49.0% 56.8% 56.4% 51.1% 2 11.9% 13.0% 14.0% 13.5% 13.1% 3 8.4% 10.0% 10.0% 9.8% 9.6% 4 6.0% 5.0% 4.1% 4.0% 4.8% 5 4.9% 5.0% 4.4% 4.7% 4.7% 6 4.0% 4.0% 3.3% 3.3% 3.6% 7 3.4% 2.0% 0.4% 0.4% 1.5% 8 3.0% 3.0% 2.6% 2.9% 2.9% 9 2.8% 2.0% 1.1% 1.5% 1.8% 10 3.0% 3.0% 2.2% 2.6% 2.7% TOP 10 89.7% 96.0% 98.9% 98.9% 95.9% 11 or more 10.3% 4.0% 1.1% 1.1% 4.1% Study 1: AOL - 2006 Study 2: SearchLightDigital.com Study 3: Journal of the American Society for Information Science and Technology, Cornell University 2008 Study 4: Journal of the American Society for Information Science and Technology, Cornell University 2009
  • 14. % of Clicks SERP position source: study conducted by AOL in 2006
  • 15. 3- Search Engine Optimization Basics • SEO Definition • On and Off Page Optimisation • Page Rank • Link Building Tactics • Why Keyword Research?
  • 16. SEO Definition • SEO refers to the effort for your website to rank well for certain keywords or key phrases in the organic listings or “Free” listings on the search engines result page • SEO generates organic traffic to your site • SEO = FREE LISTINGS compared to Sponsored Pay per Click Ads
  • 17. On Page and Off Page Optimization On Page: Off Page: –URL –Press Releases –Title Tag –Social Networking Sites –H1 Tag (Facebook, Youtube, Blogs, RSS...) –Description Tag –Directory Listings –Keyword Tag –Link Exchanges –Page Content –Keyword Density
  • 18. Page Rank source: http://en.wikipedia.org/wiki/PageRank
  • 19. Link Building Tactics • Press Releases • Paid Directories • Reciprocal Directories • Free Directories • Deep Link Directories • Search Engine Submissions • Forum Participation • Articles and Newsletters
  • 20. Why Keyword Research? • Keywords are critical for the development of SEO, PPC campaigns and site content • Establish which keywords provide a good balance between popularity and competitiveness • Determine which keywords generate the most leads • Determine which keywords provide the highest ROI • Find out what keywords are used to research your courses
  • 21. 4- Pay per Click Marketing • What is Pay per Click Marketing? • Pay per Click Benefits
  • 22. What is Pay per Click Marketing? • Pay-Per-Click advertising is a means of advertising on the Internet where the advertiser pays a certain amount of money each time someone clicks on their ad and is taken to a page on their website • 3 major pay per click providers – Google Adwords – Yahoo Sponsored Search – Microsoft Ad Center
  • 23. Pay per Click Benefits • Generate Instant Traffic and Results • Use PPC Campaigns to identify new keywords you should be including in your SEO Campaigns • You can pause them, change them, increase or decrease the budget, control the landing page, set the target market (geographic) • PPC campaigns are your Keyword R&D Efforts
  • 24. 5- Web Analytics with Google Analytics • Why Google Analytics? • Google Analytics Configuration Basics • Sample Google Analytics Dashboard • Enable Conversion Tracking: Setup Goals • Track Various Website Traffic Segments • Measure your Website Conversion Rate • Keyword Conversion Report • Lead Generation Key Performance Indicators
  • 25. Why Google Analytics? • Google Analytics is Free and Widely used • Measure your Marketing ROI • Understand which keywords your visitors are searching to get to your site • Monitor the impact of all your internet marketing campaigns including: • Pay per click campaigns • Search Engine Optimization • Print Advertising • Referral sites • E-mail Newsletters • Social Media • Etc… • This will allow you to understand which content of your website is most visited
  • 26. Google Analytics Configuration Basics • Install Google Analytics Tracking Code on all pages • Enable Conversion Tracking: Setup Goals • Create IP filters for internal traffic • Create various Website Profiles to track specific website traffic: Organic, Paid, Newspapers, Email, Etc.
  • 27. Example of Google Analytics Dashboard
  • 28. Enable Conversion Tracking: Setup Goals • All websites need to have a defined goal to be completed by its visitors • For schools that goal could be a “web lead” or “Internet lead” • A web lead is a prospective student who contacts you through your website. • The student fills a form or sends an e-mail
  • 29. Measure your Website Conversion Rate • The number of internet leads your website generates divided by the number of visits your website received for the same period. This is a critical Key Performance Indicator
  • 30. Track Various Website Traffic Segments As you can see not all traffic is created equally
  • 31. Keyword Conversion Report As you can see not all Keywords provide the same value
  • 32. Lead Generation Key Performance Indicators • Conversion Rate by: Source, Medium, Campaign & Keywords • Average Cost per Lead • Average Time to Respond to Email Inquiries • Landing Page Bounce Rate • Ratio of New to Returning Visitor • % of Time Spent Segments • % of Click Depth Segments For more on KPIs visit: www.webanalyticsdemystified.com
  • 33. 6- Social Media Marketing • Social Media – so what? • Possible Social Media Diagram
  • 34. Social Media – so what? • Allows you to listen and/or influence what people are saying about you • Can help generate a viral effect • Makes it easy for people to refer to you and talk about you
  • 35. Possible Social Media Diagram Flickr School School Facebook YouTube Groups Website Student Facebook Profile
  • 36. Recap • Internet Marketing Diagram • Critical Steps to Increase Internet Leads • Free Internet Marketing Audit
  • 38. Critical Steps to Increase Internet Leads • Step 1 - Install Google Analytics to start tracking • Step 2 – Optimize your site using On Page and Off Page SEO techniques • Step 3 – Use PPC Campaigns to generate instant traffic and leads from keywords your are not ranking well for
  • 39. Sign up for your Free Internet Marketing Audit • Page Rank • Number of pages indexed • Number of inbound links • Rank of your website for your program keywords • Recommendations to increase the performance of your Internet lead flow • Are you measuring the ROI of your internet marketing? • Are you using Google Analytics properly? • And much, much more!
  • 40. Contact us: • Philippe Taza 514-312-3968 ptaza@canadianschoolguide.com www.CanadianSchoolGuide.com