NEEDHAM, MA – July 16, 2013 – PTC (Nasdaq: PMTC) today announced it has acquired Enigma, a developer of software that aggregates and delivers technical content in aftermarket service environments. The acquisition enhances PTC’s existing portfolio of service lifecycle management (SLM) solutions and further distinguishes the Company’s leadership position within the SLM market. Now, in addition to its best-in-class capabilities in technical authoring, illustrating, publishing, and delivering product-centric information, PTC will be able to amass, digitize, and deliver technical content that was created outside the PTC platform. The Enigma products intelligently aggregate a wide variety of service content available in many formats and then repurpose and present that information for technicians or end users requiring technical and parts information to operate, maintain and service complex products. By leveraging Enigma’s technology within PTC’s existing Technical Information and Service Parts Information solutions, PTC will enable service-oriented organizations to make available a broad array of technical content. Read the full press release or visit the PTC News Room: http://www.ptc.com/appserver/search/newsroom.jsp

1. PTC Acquires Enigma; Advances Market Leadership
in Service Lifecycle Management (SLM)
Acquisition Broadens Company’s Portfolio of Technical Information Solutions
NEEDHAM, MA – July 16, 2013 – PTC (Nasdaq: PMTC) today announced it has acquired Enigma,
a developer of software that aggregates and delivers technical content in aftermarket service
environments.
The acquisition enhances PTC’s existing portfolio of service lifecycle management (SLM)
solutions and further distinguishes the Company’s leadership position within the SLM market.
Now, in addition to its best-in-class capabilities in technical authoring, illustrating, publishing,
and delivering product-centric information, PTC will be able to amass, digitize, and deliver
technical content that was created outside the PTC platform.
The Enigma products intelligently aggregate a wide variety of service content available in many
formats and then repurpose and present that information for technicians or end users requiring
technical and parts information to operate, maintain and service complex products. By
leveraging Enigma’s technology within PTC’s existing Technical Information and Service Parts
Information solutions, PTC will enable service-oriented organizations to make available a broad
array of technical content.
“The addition of Enigma technology to the PTC solution suite will expand companies’ ability to
deliver the best possible product performance and service experience to their customers,”
stated Lee Smith, divisional vice president and general manager, SLM Segment, PTC. “Our
combined solution will get the right information to the right person at the right time –
regardless of the information’s origin. What made Enigma an attractive acquisition to us was its
rich intellectual property, world-class customer base and skilled technical resources. This deal
reinforces PTC’s commitment to become the single best partner to manufacturers, equipment
operators and service providers seeking to increase value from their service operations and
improve their customers’ experience.”
“We share PTC’s vision of providing best-in-class solutions that help customers reduce costs
and provide faster and more personalized service,” stated Jonathan Yaron, CEO of Enigma.
“Our customers will benefit from the vision, commitment, and resources of our combined
companies.”

2. PTC’s decade-long investment in organic development and select acquisitions has resulted in
mature, market-leading solutions that help service organizations produce, manage and deliver
high-quality, configuration-specific service information.
Benefit to Manufacturing and Service Organizations – A single system that aggregates service
content (including technical product information authored and published within and outside of
the PTC platform) from across the enterprise will enable the right information to be available at
the critical point of service.
Benefit to Manufacturers’ Customers – A single system for service that provides the latest
configuration-specific content and parts information will enable improvements in technician
work quality, product uptime, and customer satisfaction.
“Up-to-date technical and service parts information has immediate potential to improve service
outcomes and, ultimately, the customer experience,” stated Aly Pinder, Research Analyst,
Customer Experience and Service Management, Aberdeen.
Additional Resources
 PTC Service Lifecycle Management Solutions
 Service Information for Today’s Global Marketplace
 Enhancing Service Information to Improve Product Performance
 More Information About the Acquisition
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About PTC
PTC (Nasdaq: PMTC) enables manufacturers to achieve sustained product and service
advantage. The company's technology solutions transform the way products are created and
serviced across the entire product lifecycle – from conception and design to sourcing and
service. Founded in 1985, PTC employs over 6,000 professionals serving more than 27,000
businesses in rapidly-evolving, globally distributed manufacturing industries worldwide. Get
more information at www.ptc.com.
Forward Looking Statements and Risks
Statements in this press release about the expected combination of the solutions, including any
features or functionality, are forward-looking statements and actual results may differ
materially as a result of changes or delays in the integration of the solutions.

3. PTC, the PTC logo and Enigma are trademarks or registered trademarks of PTC Inc. or its
subsidiaries in the United States and in other countries.
Contacts
PTC Corporate Communications
Eric Snow
781.370.6210
esnow@ptc.com
Weber Shandwick
Anand Savani
617.520.7290
asavani@webershandwick.com