Randy Petway discusses the challenges facing online publishing, including continuously evolving user expectations as new technologies and social media emerge, the rapid rate of change in the industry, and the need for revenue generation. He outlines a platform approach for publishers, providing a full suite of online content delivery, community building, personalization, search, and monetization tools to address these challenges and keep pace with the digital environment. The platform currently supports over 10,000 electronic publications across 300 international publishers and sees high monthly usage numbers.

2. User Expectations Technology Shifts Rate of Change Revenue? The Challenges

3. Continuously Evolving User Expectations

4. Continuously Evolving User Expectations MySpace.com Facebook.com User Age

5. Continuously Evolving User Expectations Page View Comparison

6. Technology Shifts Web Technology Adoption Predictions

7. Rate Of Change Facebook Applications Active Users added during the last 4 months (last 7 days in green)

8. Delivering Content - The Past

9. Delivering Content - The Present

10. Delivering Content - The Future

11. A Platform Approach Publishing Technology

14. Platform - Community Features Discussion forums Ask the expert Blogs Wikis (R&D) RSS Social bookmarking Recommendations Metadata Delivery Content Delivery COMMUNITY FEATURES

16. MobiPocket Sony e-Book Palm Etc. MOBILE DEVICE SUPPORT Platform - Mobile Device Delivery

17. Platform - Monetization Features Monetization Subscription Pay-per-view Advertising Bundles Linked Discounts Special Offers Gift Certificates Carnet

30. THANK YOU