Device as a Service provides value to organizations. Enhanced employee productivity, added strategic focus for IT and a predictable cost model are starts. https://shi.com/mobility

1. WHY
SHI.com/Mobility | 888-764-8888SHI International Corp.
Device as a Service
Sources:
1. Techopinions.com, July 2016
2. IDC FutureScape: Worldwide Mobility 2018 Predictions Doc# US42590017
3. Computerworld Tech Forecast, 2017
4. BetterCloud State of the Cloud Report, 2016
Enterprise IT has become more complex than ever before.
Old devices are bad for business.
Device as a Service offers benefits to three functional areas within adopting organizations.
Exploratory committees to evaluate Device as a Service should
include stakeholders from all these departments.
Use of Device as a Service can be a primary component in allowing
an organization to attract & retain the best and brightest employees.
IT staffs at organizations adopting “as a
Service” models are spending:
Device as a Service isn’t just one of the newest “as a Service” offerings in IT. In reality, Device as a Service has
been around for some time in various forms. The reduced complexity, simplified procurement model and
enhanced security that organizations can realize by adopting Device as a Service can be transformative.
WHAT Device as a Service = acquisition tasks + value added
services in a bundled managed service.
Enterprise
IT
Legacy Mobile
Multi-platform
Multi-device Off-Premises
Cloud
Expensive to
maintain
Hard to retain
employees
Lack critical
functionality
Device as a Service
Configuration
Services
Support
Asset
Recovery
Deployment
Services
Hardware
IT Departments
Shift focus from
reactive to proactive
Reduced complexity
Flex up and down based
on needs
Decreased IT workload
Accelerate move to Windows 10
Analytics for predictability
End Users
Faster response and return to
service times
Defined refresh cycles for newer
technology
Improved and consistent user
experience
Shortened PC refresh cycles by
more than 8 months
Mobile Users
Overall lower costs
CapEx to OpEx
Increased employee tenure
due to consistent user experience
Predictable cost models
Finance & Business
HOW Device as a Service allows IT to add more value, has a positive financial
impact on organizations, and contributes to increased employee productivity.
Imaging Systems
Deploying devices
Patch management
and upgrades
ROUTINE
Tasks relegated to 3rd party
Device as a Service provider
Create applications that build on
Device as a Service real time data flow
Proactively predict the right device
for the right employee
Right size devices based on
user and usage data
Through centralized management & security,
IT can focus on improving security posture
STRATEGIC
Contribute to
organizations growth
Storage & Quota
Management
25% 23%
20%
Scheduled
Maintenance
Unscheduled
Maintenance
Data
Recovery
27%
Upgrades
21%
Less time on Less time on
Less time on Less time on
Less time on
14%
12%
10%
9%
9%
Cloud Computing
Security Technologies
Legacy Systems
Modernization/Replacement
Application Development,
Upgrades or replacement
(Includes mobile apps)
Business Analytics
Highest Priority IT Projects
Deploying Device as a Service can
allow IT to focus on these activities.
respondents spent
less on IT services
Device as a Service lowers costs on hardware expenditures.
71% 67% 59%
respondents spent
less on PCs
respondents spent
less on software
Employees get a choice
in selecting their favorite device
CYOD
Choose your own device
Faster refresh cycles
Employees get a new
device more often
Faster Tech Support
Employees return
to work quickly
3
1
2
3
4
2
CapEx vs. OpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExOpExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapExCapEx
Asset
Hardware
Configuration
Deployment
Support