Q&A on Linkedin - Opinions

Q. Syed Mohammad Qasim
Head-Business Development-Retail Segment at WaterHealth India
What are five most critical
Clarification added October 1, 2009:
As the leadership, especially one aspiring to be sucessful , is a very very
think , we will not do justice to it if try to find answers in simplistic one or two traits , however , this is also not
practically possible to dwell on all possible traits .Morever though there may be many many trait
leaders , we wish to discuss and find out top five traits for our understanding .What is interesting is that due to
differences in cultures , socio -economic status and difference is maturity level of various world markets , we are
already getting vary interesting and unique responses .Thank you all for your contributions , Looking forward to
many more responses .Please feel free to connect with me personally on qasim_sm@yahoo.com if you need any
clarifications or if you wish to share any mu
posted October 1, 2009 in Organizational Developm
Ans: Pawanexh Kohli
Business Strategy & Management
see all my answers This was selected
Leadership is not about individual accomplishment, it is about
This requires an understanding of people which can involve incongruent qualities to be applied
rationally. On this track -
1. Integrity & guile.
2. Benevolence & brutality.
3. Compassion & severity.
4. Vision & perception.
5. The resolve to be a leader & promoting dissent.
These top 5 critical traits lead to improved provision of the top 3 functional requirements of a leader
to provide, direct and mentor.
PROVIDE:
1. Direction/strategy in compliance with philoso
2. Building and sustaining a culture
3. Resource development, morale
4. Capital management and allocation.
5. Community interface/relations
DIRECT – monitor:
1. Policy setting, monitor compliance.
2. Succession planning, training, select, develop.
3. New product development, personal interest.
4. Performance monitoring and evaluate.
5. Expenses and operational budgets.
6. Timely Reviews and supplemental actions
Questions & Answers
Retail Segment at WaterHealth India
What are five most critical -"must have” traits in a successful business leader?
As the leadership, especially one aspiring to be sucessful , is a very very comprehensive subject , I personally
practically possible to dwell on all possible traits .Morever though there may be many many trait
economic status and difference is maturity level of various world markets , we are
getting vary interesting and unique responses .Thank you all for your contributions , Looking forward to
clarifications or if you wish to share any much detailed or interesting stuff.
Organizational Development | Closed
selected as Best Answer
Leadership is not about individual accomplishment, it is about leading your team to accomplishment.
2. Benevolence & brutality.
3. Compassion & severity.
5. The resolve to be a leader & promoting dissent.
These top 5 critical traits lead to improved provision of the top 3 functional requirements of a leader
to provide, direct and mentor.
Direction/strategy in compliance with philosophy, objectives.
Building and sustaining a culture - leader setting the tone.
Resource development, morale - too important to leave solely to HR team.
Capital management and allocation.
Community interface/relations - public participation.
Policy setting, monitor compliance.
Succession planning, training, select, develop.
New product development, personal interest.
Performance monitoring and evaluate.
Expenses and operational budgets.
Timely Reviews and supplemental actions- business plan, action plans.
1
"must have” traits in a successful business leader?
comprehensive subject , I personally
practically possible to dwell on all possible traits .Morever though there may be many many traits of successful
economic status and difference is maturity level of various world markets , we are
getting vary interesting and unique responses .Thank you all for your contributions , Looking forward to
leading your team to accomplishment.
These top 5 critical traits lead to improved provision of the top 3 functional requirements of a leader –
too important to leave solely to HR team.
business plan, action plans.

7. Profitability objectives and growth analysis
sales/production targets.
8. Research, analysis and business opportunity
Not the least (MENTOR):
1. Interact with managers;
developments).
2. Keep an ear to the ground, not lose touch with the foot soldiers, ground reality.
3. Opiniate and seek opinions from all employees on professional matters. Promote
innovation.
4. Partake in joys and sorrows, failures and success; personal and professional.
5. Cross-functional to an extreme so as to develop quick and basic (at least)
understanding of all functions and products.
6. Be a father figure and enquire frequently, politely and
redirect.
Not to be elusive, hidden, un
ideas, support innovation, seek out new opportunities, develop a platform for the future (which may
not include you).
Rgds / Pawanexh
Q.MD. MNZ
HRD
Corporate Social Responsibility:: Is it what is being practiced?
Scope of CSR expands more than just what is being practised. It needs the element of GIVING and SHARING to
improve life of its employees and then start a chain reaction through them in the society.....Entire Organization has
more hands, hearts and minds than just the HR Team. A happy employee creates happy environment around him,
...imagine the strength of happy group of few thousands/ lakhs spreading it further.
The change needs acceptance by Industrialist at Global Level....and an ounce of willingness t
posted August 13, 2009 in Personnel Policies
Ans: Pawanexh Kohli
see all my answers
CSR in practice today, is typically
1. To enhance own image
2. To profit from tax benefits.
3. To camouflage or enhance ulterior marketing focus.
4. To create an acceptability of a new business idea.
5. To prepare for a product launch in focus area.
Etc...
Questions & Answers
Profitability objectives and growth analysis – market share, target consumers,
sales/production targets.
Research, analysis and business opportunity – always hungry for more.
Interact with managers; seek feedback of control points (sales, market, trends,
developments).
Keep an ear to the ground, not lose touch with the foot soldiers, ground reality.
Opiniate and seek opinions from all employees on professional matters. Promote
in joys and sorrows, failures and success; personal and professional.
functional to an extreme so as to develop quick and basic (at least)
understanding of all functions and products.
Be a father figure and enquire frequently, politely and succinctly
Not to be elusive, hidden, un-reachable, aloof. Let the task managers function; but monitor, listen to
Corporate Social Responsibility:: Is it what is being practiced?
an just the HR Team. A happy employee creates happy environment around him,
...imagine the strength of happy group of few thousands/ lakhs spreading it further.
The change needs acceptance by Industrialist at Global Level....and an ounce of willingness t
Policies | Closed
Management
typically-
To enhance own image in-house and in public.
To profit from tax benefits.
To camouflage or enhance ulterior marketing focus.
To create an acceptability of a new business idea.
To prepare for a product launch in focus area.
2
market share, target consumers,
always hungry for more.
seek feedback of control points (sales, market, trends,
Keep an ear to the ground, not lose touch with the foot soldiers, ground reality.
Opiniate and seek opinions from all employees on professional matters. Promote
in joys and sorrows, failures and success; personal and professional.
functional to an extreme so as to develop quick and basic (at least)
succinctly – then support or
reachable, aloof. Let the task managers function; but monitor, listen to
an just the HR Team. A happy employee creates happy environment around him,
The change needs acceptance by Industrialist at Global Level....and an ounce of willingness to Share and Give.

True all selfish motives, but it does
acceptable brand enhancement technique, serves the purported objective of such activity. Obvious
results are also achieved.
Idealistically, it must be a solely altruistic initiative, but t
some creative and innovative gain to the players. Charity (and CSR) begins at home. And that is no
mean incentive if it brings good to society.
Strictly speaking everyone pays taxes for the governing bodies to
sated or evolved corporate, that considers pure altruistic reasons for giving back any more to society.
It is a trend that is hopefully catching on and a good one at that.
Q.Sanjeev Himachali, GPHR,
Vice President - Human Resources & Administration
Importance and Value of
They say that the experience is a good tutor and experience can teach anything to any person. But I wonder, then
what is the importance and use of formal education and why do people spend 100’s of thousand dollars in getting
their degrees from universities like Harvard, Oxford, Stanford and Insead etc? Does formal education has any, (if
at all) impact on the growth of an individual? If yes, then what is the impact of formal education of the growth of
an individual?
In countries like India and China, where job/career opportunities are less than the number of eligible individuals,
formal education works as a filter that is useful in selection process. In 1960’s and 1970’s even a Bachelors
Degree was sufficient to get a good job. Then in
Master’s degree such as MBA. And now the mode of education and the reputation of institute also get the priority.
Even in countries like US, UK, Australia where number of job/career opportunities
number of eligible individuals, formal education plays an important role. Hence, when experience is the most
important element and then what is the importance of formal education?
Kindly share your views and thoughts.
Regards,
Sanjeev
posted August 1, 2009 in Organizational
Ans: Pawanexh Kohli
see all my answers
Education is knowledge in theory and practice of concepts and evaluation of theory.
Experience is converting
sets built through errors, omissions and successes.
There is no plea against experience. But experience with formal education is superior, as in the
right mind-set it provides the
words to gut-feel.
Questions & Answers
True all selfish motives, but it does end up in serving up some social good. The acceptance that CSR is
Idealistically, it must be a solely altruistic initiative, but that’s rare. It is always focused on bringing
mean incentive if it brings good to society.
Strictly speaking everyone pays taxes for the governing bodies to take on social service. It is a totally
It is a trend that is hopefully catching on and a good one at that.
GPHR, Certified MBTI
Human Resources & Administration
Importance and Value of Formal Education
from universities like Harvard, Oxford, Stanford and Insead etc? Does formal education has any, (if
India and China, where job/career opportunities are less than the number of eligible individuals,
Degree was sufficient to get a good job. Then in 1980’s and early 1990’s, preference was given to those with
Even in countries like US, UK, Australia where number of job/career opportunities are greater than or equal to
important element and then what is the importance of formal education?
Organizational Development, Career Management | Close
Experience is converting knowledge into real time application, to innovate; and is practised skill
sets built through errors, omissions and successes.
set it provides the possibility to further application and clarity of thought. It puts
3
end up in serving up some social good. The acceptance that CSR is
hat’s rare. It is always focused on bringing
take on social service. It is a totally
from universities like Harvard, Oxford, Stanford and Insead etc? Does formal education has any, (if
India and China, where job/career opportunities are less than the number of eligible individuals,
1980’s and early 1990’s, preference was given to those with
are greater than or equal to
knowledge into real time application, to innovate; and is practised skill
possibility to further application and clarity of thought. It puts

For newcomers formal education could well be an appropriate jumping board, the chaff getting
sorted with time.
For senior leadership roles, experience is more importa
all the formality of education from two or more decades ago.
Q.C A Rakesh Sud
Vice President- Finance and Strategy at Rate Integration Inc
Isn't it true that our society is actually a rule of jungle where wealth is the barometer
and people who dont have wealth are sub
necessicities of life?
Life is a great mystery. Nobody has died and come back so we dont really know what is lying across death.
Most of us live today with money and accumulation of wealth (and power) as the most important measure of
success and happiness. The reality is known to all that we will not be able to carry this wealth and power with us
when we die but we still give primary importance to this.
More than this is the value we give to our blood relatives (mainly our children) to the exclusion of the res
world. It is indeed amazing that the world has developed a social order within which we have value for our
children but very little value for other human beings.This is true for all of us to varying extents.
People in the world today die of star
society. Isn't it true that our society is actually a rule of jungle where wealth is the barometer and people who dont
have wealth are sub-humans who have no right to the basic ne
posted August 4, 2009 in Ethics | Closed
Ans: Pawanexh Kohli
see all my answers
Civilization does not mean the end of starvation & disease. It is more about takin
attempting to rectify what is perceived unjust. That you raise this query is a sure sign of
civilization. I would say the uncivil would not give the pain and suffering of others a second
thought.
Civilization also does not mean the exclusio
humans believe in. Nature of life assures it will always be self and then expand onto other
relationships. Civilization allows the anticipation and adoption of more than just closed
relations. Being civilized allows us to look beyond our own deep wells, to empathise over
distances.
Civilization also does not mean forfeiting me and my own; the end of personal ambition, wealth
and glory. It only sanctions those who are sated (and maybe it helps hasten th
others along the way. Civilization aids in expanding the horizon beyond petty limits.
Questions & Answers
For senior leadership roles, experience is more important – after all how many truly remember
all the formality of education from two or more decades ago.
Finance and Strategy at Rate Integration Inc
and people who dont have wealth are sub-humans who have no right to the basic
reality is known to all that we will not be able to carry this wealth and power with us
when we die but we still give primary importance to this.
More than this is the value we give to our blood relatives (mainly our children) to the exclusion of the res
People in the world today die of starvation and disease but still most of us believe we are living in a civilized
humans who have no right to the basic necessicities of life?
| Closed
Civilization does not mean the end of starvation & disease. It is more about takin
Civilization also does not mean the exclusion of own self or family or whatever affiliation we as
ilized allows us to look beyond our own deep wells, to empathise over
and glory. It only sanctions those who are sated (and maybe it helps hasten th
4
after all how many truly remember
humans who have no right to the basic
reality is known to all that we will not be able to carry this wealth and power with us
More than this is the value we give to our blood relatives (mainly our children) to the exclusion of the rest of the
vation and disease but still most of us believe we are living in a civilized
Civilization does not mean the end of starvation & disease. It is more about taking note of and
n of own self or family or whatever affiliation we as
ilized allows us to look beyond our own deep wells, to empathise over
and glory. It only sanctions those who are sated (and maybe it helps hasten that), to serve

The queries you raise are more idealistic while civilization is about being civil in this realistic big
bad world!
It is because of civilization and its
requirements, our desires in catering to and listening to those of others. Civilization means
being more aware of other humans and in so becoming more aware of my own humanity; and
thereby refining my role
to others; for me humanity includes all that I am able to perceive.
Great question, forced one to think!
Q.Sudhir Saran Singh
Human Capital Strategist; Motivational Speaker; Principal Consultant & CEO
Does the law of diminishing returns apply to the employer
Do issues like salary compression, creation of a comfort zone, increasing involvement in organizational dynamics,
over-understanding of systems (and the loopholes therein), boredom etc. make the employer
relationship mutually less beneficial over a
If yes, where would you peg that "inflexion point"? 3 years, 5 years, 10 years, 15 years?
Thanks in advance for your valuable inputs.
Regards
Sudhir
posted September 23, 2009 in Organizational
Ans: Pawanexh Kohli
see all my answers
Familiarity breeds comfort, breeds greater understanding; also breeds contempt! But it does
not breed complacence; that animal lurks within the lazy mind as is! If not afflicted of that
disease, there is no question of boredom or smugness setting in.
The diminishing return would depend on the persons involved and policies being interacted
with. I worked for an organisation for 15 years, when leaving, there was some relief from old
exasperation, some guilt, nostalgia and a lot of bonding that was loosened
freedom, choice and an open culture that one developed. In any large or
varied thoughts will surface as the dealings are with multitude personalities.
On the whole, I would tend to say, longer relationships always fetch increasing returns. But
not for those who are perpetually impatient with others.
Long term association allows for greater insight, a flowering of options and opportunity to
grow into varied fields. Also remember, the confidence levels earned, something that can only
be instilled through sustained performance over time (or you wouldn’t last l
the question) - that always takes earnest effort and matures with time for both employer and
Questions & Answers
It is because of civilization and its associated characterization that we redefine our
thereby refining my role towards humanity. Each phrase/word will have its own interpretation
to others; for me humanity includes all that I am able to perceive.
Great question, forced one to think!
Human Capital Strategist; Motivational Speaker; Principal Consultant & CEO - Stratandops
Does the law of diminishing returns apply to the employer-employee relationship?
issues like salary compression, creation of a comfort zone, increasing involvement in organizational dynamics,
understanding of systems (and the loopholes therein), boredom etc. make the employer
relationship mutually less beneficial over a period of time?
If yes, where would you peg that "inflexion point"? 3 years, 5 years, 10 years, 15 years?
Thanks in advance for your valuable inputs.
Organizational Development | Closed
disease, there is no question of boredom or smugness setting in.
I worked for an organisation for 15 years, when leaving, there was some relief from old
exasperation, some guilt, nostalgia and a lot of bonding that was loosened
freedom, choice and an open culture that one developed. In any large or
not for those who are perpetually impatient with others.
erm association allows for greater insight, a flowering of options and opportunity to
be instilled through sustained performance over time (or you wouldn’t last l
that always takes earnest effort and matures with time for both employer and
5
associated characterization that we redefine our
towards humanity. Each phrase/word will have its own interpretation
employee relationship?
issues like salary compression, creation of a comfort zone, increasing involvement in organizational dynamics,
understanding of systems (and the loopholes therein), boredom etc. make the employer-employee
I worked for an organisation for 15 years, when leaving, there was some relief from old
exasperation, some guilt, nostalgia and a lot of bonding that was loosened - also lost a lot of
freedom, choice and an open culture that one developed. In any large organisation, such
erm association allows for greater insight, a flowering of options and opportunity to
be instilled through sustained performance over time (or you wouldn’t last long enough for
that always takes earnest effort and matures with time for both employer and

employee. It’s like a marriage
fruit.
Q.Wilame Lima
Organizational and management consultant
Is leadership something that comes (only) from a leader or
factors?
Are you used to hear that leadership comes from a leader, a person or a personality? Imagine this: you have a
leader, a person with proven leadership skills (in other companies/situations) and place this person in your
company. Suddenly, you stop seeing leadership results from this person. What has changed? Has the person
stopped being a good leader or is leadership a combination of skills, competences and organizational environment?
Is it true that leadership is a one person
culture etc.?
posted August 13, 2009 in Planning | Closed
Ans: Pawanexh Kohli
see all my answers
By very definition, a leader has a team, a goal and guidelines to function within. Hence
leadership is a combination of all these factors.
A great leader is one who contributes the most to the "leadership".
A person cannot be a leader alone, in isolation
the real test when in combination with all related components.
Q.Mitchell Dudani
Associate - HR & Finance at ABC Consultants
Does working with the same company for 4
impact??
If one is employed with the same company for more than 4
career move or otherwise also ? How does the hiring company / person / industry looks at it.
Regards
Mitchell
Clarification added July 31, 2009:
Hi Thanks so much for the answer, i understand the point of stability, but is it like people / industry takes it other
way also - does it give a negative impact about the person's skills,ability & hence is working with the same
company.
Thanks once again
Regards
Mitchell
posted July 31, 2009 in Staffing and Recruiting
Questions & Answers
employee. It’s like a marriage – can turn sour but when worked upon sincerely, bears great
Organizational and management consultant
Is leadership something that comes (only) from a leader or is it a combination of
ny. Suddenly, you stop seeing leadership results from this person. What has changed? Has the person
Is it true that leadership is a one person skill or this is something bigger, supported by company’s rules, policies,
| Closed
leader has a team, a goal and guidelines to function within. Hence
leadership is a combination of all these factors.
A great leader is one who contributes the most to the "leadership".
A person cannot be a leader alone, in isolation - he/she can exhibit generic leadership traits but
the real test when in combination with all related components.
HR & Finance at ABC Consultants
Does working with the same company for 4-5 yrs or more give a good / bad
If one is employed with the same company for more than 4-5 yrs what impact does it have when looking at a
does it give a negative impact about the person's skills,ability & hence is working with the same
Recruiting, Mentoring | Closed
6
can turn sour but when worked upon sincerely, bears great
is it a combination of
ny. Suddenly, you stop seeing leadership results from this person. What has changed? Has the person
skill or this is something bigger, supported by company’s rules, policies,
leader has a team, a goal and guidelines to function within. Hence
exhibit generic leadership traits but
r more give a good / bad
5 yrs what impact does it have when looking at a
does it give a negative impact about the person's skills,ability & hence is working with the same

Ans: Pawanexh Kohli
see all my answers
Typically the following queries could surface and will need to be handled
1. Why a change now after years of
2. Did the stability set in complacency and on to poor performance?
3. Is there limited awareness and ability to take risk?
4. Will there be resistance to change and disquiet in our fast environment?
5. If no growth even with long commitmen
6. Will there be trouble in adapting to our work atmosphere?
7. What is the real reason for a change now, eh?
While proud of my long stints, have also looked askance at the lax attitude of others who think
they're well ensconced. On
company is also very telling. Getting common gen on the past company will answer most of the
doubts.
All depends on type of profession (demanding or slow), type of work arena (open or cloi
work environment (evolving or static), etc. Usually the final direction of thought will be decided
on need and after meeting the person
Clarification added August 4, 2009:
This is not a suggestion that stability is
other side of the coin; what possible negative implications can be drawn when changing jobs
after a long stint with one company
Building Trust in Relations
Trust is one element that we look in all relations we enter in
trust level.
Check any matrimonial advertisement and one of the must have quality you will notice in it is, “my partner or
spouse should be trustworthy and faithful”.
Apply for any job and one of the soft skill that the employer look for is, “if my employee will be trustworthy or
not” (…and for this they also conduct psychometric assessments).
“Trust in relations” is one of the commonly used phrase but yet not many people are able to define it co
as, what is trust or how do they define trust level in a relation?
To my understanding, trust is a two way traffic. You cannot win the trust (or faith or loyalty) of others if you,
yourself is not trustworthy. Blind trust or unquestionable tru
other relations…trust needs to be earned. When I trust someone…I do not expect to get any benefit but I feel that
the person I trust will not harm me or cheat me.
Questions & Answers
Typically the following queries could surface and will need to be handled-
1. Why a change now after years of stability?
2. Did the stability set in complacency and on to poor performance?
3. Is there limited awareness and ability to take risk?
5. If no growth even with long commitment, what’s wrong?
6. Will there be trouble in adapting to our work atmosphere?
7. What is the real reason for a change now, eh?
they're well ensconced. On the other hand, a progressive growth & achievement pattern in one
All depends on type of profession (demanding or slow), type of work arena (open or cloi
on need and after meeting the person – a go getter or an easy sitter.
This is not a suggestion that stability is not good - just that your query insists on knowing the
after a long stint with one company
Building Trust in Relations
Trust is one element that we look in all relations we enter in and that is why we have varied relations with different
spouse should be trustworthy and faithful”.
the soft skill that the employer look for is, “if my employee will be trustworthy or
not” (…and for this they also conduct psychometric assessments).
“Trust in relations” is one of the commonly used phrase but yet not many people are able to define it co
as, what is trust or how do they define trust level in a relation?
yourself is not trustworthy. Blind trust or unquestionable trust can only be seen in parent
the person I trust will not harm me or cheat me.
7
the other hand, a progressive growth & achievement pattern in one
All depends on type of profession (demanding or slow), type of work arena (open or cloistered),
just that your query insists on knowing the
and that is why we have varied relations with different
the soft skill that the employer look for is, “if my employee will be trustworthy or
“Trust in relations” is one of the commonly used phrase but yet not many people are able to define it convincingly
st can only be seen in parent-child relation and in all

Hence, according to you…
1) What is “trust” in relation? How do you decide trustworthiness?
2) How do you decide the level of trust in relation? (Of course, trust cannot be build in one meeting or in one
day…it takes months if not years to build the trust level).
3) When do you decide and on what basis you decide, if you can trust the other person or not?
Looking forward to have your opinion and comments.
Thanks and Regards,
Sanjeev Himachali
posted June 24, 2009 in Career Management
Ans: Pawanexh Kohli
see all my answers
1. Trust is a feeling. Between professionals could be a confidence level that has moved
realms of feeling (love, like, faith, trust)
2. There are no levels of trust. You trust or you don't. Confidence has levels measurable
through logical indexing.
3. You feel the need to trust, to be free from the mundane activity of confidence building,
or because of an inherent human need to own or belong. You do not decide, you
succumb to trust.
4. Trust is a personal feeling
times illogical, hence connotations of blind trust. Even when trust
developed over time and studied interaction, from conception it relegates subsequent
logic process in the relationship to the back seat
5. Like all other feelings, unless sustained through oth
dependence, greed or others
6. Once you develop trust (parameters are your personal definition), the other may break it
(as different definition of parameters). You then either sustain that trust
you are loyal or in love), or you feel heartbroken. Actually trust must be all
encompassing (blind), whilst confidence levels are definable basis various
considerations.
7. What we misinterpret as early trust is actually confidence building, sust
transparent interaction; monitoring, bonding and sharing. Confidence outside realms of
measurable reality deteriorates into Trust!
8. Until as persons we overcome inherent insecurities or external dependence of self
esteem or resources, to Trus
weaknesses.
Questions & Answers
s “trust” in relation? How do you decide trustworthiness?
day…it takes months if not years to build the trust level).
d on what basis you decide, if you can trust the other person or not?
Looking forward to have your opinion and comments.
Management, Ethics | Closed
Trust is a feeling. Between professionals could be a confidence level that has moved
realms of feeling (love, like, faith, trust)
There are no levels of trust. You trust or you don't. Confidence has levels measurable
through logical indexing.
You feel the need to trust, to be free from the mundane activity of confidence building,
r because of an inherent human need to own or belong. You do not decide, you
succumb to trust.
Trust is a personal feeling - not led from logical analysis. The feeling is inherent and at
times illogical, hence connotations of blind trust. Even when trust (a feeling, like love) is
logic process in the relationship to the back seat - if you apply logic, trust is suspect.
Like all other feelings, unless sustained through other motivations
dependence, greed or others - trust will also wax and wane.
Once you develop trust (parameters are your personal definition), the other may break it
(as different definition of parameters). You then either sustain that trust
considerations.
What we misinterpret as early trust is actually confidence building, sust
measurable reality deteriorates into Trust!
Until as persons we overcome inherent insecurities or external dependence of self
esteem or resources, to Trust will always be a human need stemming from individual
8
d on what basis you decide, if you can trust the other person or not?
Trust is a feeling. Between professionals could be a confidence level that has moved into
There are no levels of trust. You trust or you don't. Confidence has levels measurable
You feel the need to trust, to be free from the mundane activity of confidence building,
r because of an inherent human need to own or belong. You do not decide, you
not led from logical analysis. The feeling is inherent and at
(a feeling, like love) is
if you apply logic, trust is suspect.
er motivations - religious,
Once you develop trust (parameters are your personal definition), the other may break it
(as different definition of parameters). You then either sustain that trust (coz by now
What we misinterpret as early trust is actually confidence building, sustained through
Until as persons we overcome inherent insecurities or external dependence of self
t will always be a human need stemming from individual

Decisiveness – Courage to Take Decision
In his classic work, "Think & Grow Rich", Napoleon Hill stated that 98% of people are in the jobs they have
through indecision, i.e. because they never made the decis
first place. Indecision explains why many people feel that they have a life purpose, but have no idea what it is.
Decision is the key to transformation. It is one of the key character traits distingu
vast ranks of the mediocre. Decision is, by definition, behind every truly great achievement anyone ever makes.
Interestingly, the most successful people make decisions quickly and change them slowly. They persist with the
decisions they have made.
At present, people avoid making decisions. Either they do not want to be held responsible or they are a bit too
confused to select the best option among all the available options.
Not making any decision is certainly not the bes
making a wrong decision. To choose a best option among all good available options or to choose the one that is
less harmful among all bad available options, not only one needs understanding about
courage.
To resolve any problem one must first accept that there is a problem and then make a decision to resolve it. No
decision is right or wrong. All decisions have pros and cons.
Based on your professional experiences and expe
Are you decisive or indecisive?
Do you think that you make good decisions?
Do you like to make decisions for yourself or you want others to make decision for you?
What are the factors that you consider critical in making your decisions?
What type of decisions do you make and in what circumstances do you avoid making decisions or abide by
decisions made by others?
Kindly share your thoughts, experiences and learning’s.
Regards,
Sanjeev
posted August 10, 2009 in Career Management
Ans: Pawanexh Kohli
see all my answers
Taking a decision is not playing
A decision is a logical process to inputs, meeting parameters, evaluating risks and targeting
planned objectives. There is nothing fool hardy or impulsive about a decision. There might
involve a gut-feel, an intuitive thrust, but a decision in my opinion has nothing to d
or bravado.
In time some may be proved right, others wrong
dynamics....
Questions & Answers
Courage to Take Decision
through indecision, i.e. because they never made the decision about what they wanted to do in their lives in the
Decision is the key to transformation. It is one of the key character traits distinguishing high performers from the
confused to select the best option among all the available options.
Not making any decision is certainly not the best decision. Not making any decision may cause more harm than
less harmful among all bad available options, not only one needs understanding about the subject but also
decision is right or wrong. All decisions have pros and cons.
Based on your professional experiences and experience of life, how easy is it for you to make a decision?
Do you think that you make good decisions?
Do you like to make decisions for yourself or you want others to make decision for you?
consider critical in making your decisions?
Kindly share your thoughts, experiences and learning’s.
Management, Mentoring | Closed |
Taking a decision is not playing-chicken; where is the question of Courage?!?
logical process to inputs, meeting parameters, evaluating risks and targeting
feel, an intuitive thrust, but a decision in my opinion has nothing to d
In time some may be proved right, others wrong - that's dependant on follow through, events,
9
ion about what they wanted to do in their lives in the
ishing high performers from the
t decision. Not making any decision may cause more harm than
the subject but also
rience of life, how easy is it for you to make a decision?
chicken; where is the question of Courage?!?
logical process to inputs, meeting parameters, evaluating risks and targeting
feel, an intuitive thrust, but a decision in my opinion has nothing to do with pluck
that's dependant on follow through, events,

Q.Donna Valente
Managing Partner, Career Strategist
How are you the candidate, defining a good recruiter?
I saw a comment in this "staffing and recruiting" section that said " PS
In this market, how are you, the candidate, defining a good recruiter? What is your perception of the recruiter's
role?
Allow me to clarify. In this market, how are you, the candidate, defining a good 3rd Party recruiter? What
perception of the 3rd recruiter's role?
posted August 4, 2009 in Staffing and Recruiting
Ans: Pawanexh Kohli
see all my answers
A good recruiter will be inquisitive, investigative and trustworthy. A good xerox sales person
may not be as good at selling him/herself
investigate deeper, guide the candidate, become a friend.
Sadly most just check lists, do not bother building trust, don't even take time to acknowledge
and leave candidates gu
A couple of years ago, one of my managers joined with deep despise for our recruiter as she was
kept in the dark for months till the last minute. Effected her perception and initial induction
Q.Arun Sinha
Coach - Author : Life & Executive Leadership | Architect : Sharp &
Why have'nt we made yet another wonder of the world...in these past few centuries?
We have seven wonders of the world.
All made in the yesteryear's when we did not have the technology and the know how
Money is no longer a constraint as well as:We have billionaires too.
By the dozen.
But not a single wonder added to the ones already existing on this earth.
Of that scale and awe.
By either an individual a clan or a nation!
Wonder why?
Arun
ecruting@gmail.com
posted August 4, 2009 in Philanthropy
Ans: Pawanexh Kohli
see all my answers
Questions & Answers
How are you the candidate, defining a good recruiter?
I saw a comment in this "staffing and recruiting" section that said " PS- I need a good recruiter! "
s market, how are you, the candidate, defining a good recruiter? What is your perception of the recruiter's
Allow me to clarify. In this market, how are you, the candidate, defining a good 3rd Party recruiter? What
perception of the 3rd recruiter's role?
Recruiting | Closed
good at selling him/herself - so a good recruiter should be able to infer and
investigate deeper, guide the candidate, become a friend.
and leave candidates guessing.
Author : Life & Executive Leadership | Architect : Sharp & Smart Businesses | Trained Lead Auditor : ISO 27001
We have seven wonders of the world.
All made in the yesteryear's when we did not have the technology and the know how
Money is no longer a constraint as well as:We have billionaires too.
But not a single wonder added to the ones already existing on this earth.
By either an individual a clan or a nation!
| Closed |
10
I need a good recruiter! "
s market, how are you, the candidate, defining a good recruiter? What is your perception of the recruiter's
Allow me to clarify. In this market, how are you, the candidate, defining a good 3rd Party recruiter? What is your
so a good recruiter should be able to infer and
Smart Businesses | Trained Lead Auditor : ISO 27001
All made in the yesteryear's when we did not have the technology and the know how we have now.

Oh Arun, great many wonders have been made indeed; but we are busy competing to chu
so many, top the one a few months ago that the novelty has just faded away. When they far and
few between (like centuries), they were though worthy of note. Now it’s all passé.
Miraculous bridges, tunnels, roads, buildings, underground towns, hyde
mountains, cutting thru continents, plenty has happened
care to look for the next one
Q.Zulkifly Haji Jamaludin
♥Owner at Z-J'S☻‫ﮍ‬
see all my questions
how complex can human being be?
posted May 01, 2010 in Work-life Balance
Ans: Pawanexh Kohli
see all my answers
Complex enough to create a concept, attribute idealistic qualities to it, deny it an
existence, yet revert and refer to that self made concept in moments of self apprehension,
camouflage any errors in conception through platitudes and stretched out illogic, attribute
irreverent properties to it and seek close reverence in the emulat
I talk about the concept of godhood and the religions we gave birth to! Nothing can prove
mankind more complex than the puerile pursuit and controlled distortion of what should have
been a simple philosophical deliberation towards a mor
Isn't the expression of all of above complex enough ;
Q.Harshwardhan Gupta
Engineer, Innovator, Machine Designer, Writer, Mentor, Skeptic.
How true: "A well-designed product walks on its own feet!"?
(Well-designed includes well-made, well
posted October 14, 2009 in Product Design
Ans: Pawanexh Kohli
see all my answers
Not true, unless the qualifier "well
not just to the designer or manufacturer.
Questions & Answers
Oh Arun, great many wonders have been made indeed; but we are busy competing to chu
Miraculous bridges, tunnels, roads, buildings, underground towns, hydel tunnels through
mountains, cutting thru continents, plenty has happened - The biggest wonder is that we still
care to look for the next one…
how complex can human being be? creative thought are welcome
Balance | Closed
Complex enough to create a concept, attribute idealistic qualities to it, deny it an
irreverent properties to it and seek close reverence in the emulation of the same……
been a simple philosophical deliberation towards a more aware and seasoned civilization.
Isn't the expression of all of above complex enough ; - )
Engineer, Innovator, Machine Designer, Writer, Mentor, Skeptic.
designed product walks on its own feet!"?
made, well-serviced...)
Design, Branding | Closed
Not true, unless the qualifier "well-designed" is applicable and appreciable by the consumer and
the designer or manufacturer.
11
Oh Arun, great many wonders have been made indeed; but we are busy competing to churn out
l tunnels through
The biggest wonder is that we still
Complex enough to create a concept, attribute idealistic qualities to it, deny it any real
ion of the same……
e aware and seasoned civilization.
designed" is applicable and appreciable by the consumer and

There are enough examples of excellent products that got shot in the foot, even before they
could take the first 10 steps.
Which is where the real marketing and selling comes into play.
refining it, but creating the demand through educating and bringing awareness to the
consumer.
Then of course, the same for funding and sustaining it through the first toddler steps onwards to
the glorious cat-walk. Eve
ahead of competition. The grand walk is not so easy to live up to.
Very apt references in other posts here to beta
-Pawanexh
Q.Nay Lin Maung
Becoming Student of globe
In the business world, how do you define global leaders?
posted 4 months ago in Career Management
Ans: Pawanexh Kohli
see all my answers
Those with a global, cross organisational perspective, un
cultural people... and of course, with an affinity for quick grasp of long term, large based
strategic visions.
Comfort Zone
We all like to stay surrounded by people that are known to us; people that we can rely on.
We feel very comfortable with people that are known to us. We love to live in our comfort zone, whether we are at
workplace or in social settings. People are averse to ne
This, sometimes, is OK in personal or social settings where getting into new relation may demand investment of
more time but what about workplace environment where many a times people are expected to deal with people
that are unknown to them to get the work done. Yet, several times and in many occasions, I have seen managers
and departments heads that always move with their teams from one organization to another.
Hence, my questions for discussion are:
1) How comfortable are you to move
Questions & Answers
could take the first 10 steps.
Which is where the real marketing and selling comes into play. Not just dealing with the pull or
walk. Everything can be improved upon - so finally is keeping the product always
ahead of competition. The grand walk is not so easy to live up to.
Very apt references in other posts here to beta-max, macintosh, luck, monopoly, walmart, et al.
In the business world, how do you define global leaders?
Management | Closed
Those with a global, cross organisational perspective, un-prejudiced and empathetic
like to stay surrounded by people that are known to us; people that we can rely on.
workplace or in social settings. People are averse to new relations.
to get the work done. Yet, several times and in many occasions, I have seen managers
Hence, my questions for discussion are:
1) How comfortable are you to move out of your comfort zone?
12
Not just dealing with the pull or
so finally is keeping the product always
max, macintosh, luck, monopoly, walmart, et al.
prejudiced and empathetic across cross
to get the work done. Yet, several times and in many occasions, I have seen managers

2) How comfortable are you in getting into new relations
3) What are the possible difficulties that you face to get into new relations?
4) How long does it take you to become comfortable in a new rel
5) If you are a manager or head of department, do you prefer to carry your team and work with them or you are
equally comfortable and get the work done with new people? Why? Why not?
Regards,
Sanjeev
posted September 2, 2009 in Ethics, Mentoring
Ans: Pawanexh Kohli
see all my answers
Comfort zones are like security blankets. One will outgrow them, hastily is preferable... The dis
Comfort Zone - much like the twilight variety, is ephemeral. It’s actually the defined periods that
truly needs brings contentment. The trick is in delineating the twilight and outlining yourself.
The answers need explanatory antecedents: Been a blue water sailor for more than two decades
– One got comfortable the next place, the next ship, the next environment. Little luxury there to
feel insecure leaving or joining any current comfort zone. Never
another with the same team; It was always a change in solitary and one became part of the new
set-up, and fast! Been to just about every country on the globe and having interacted with
various people (all start off as stranger
makes that usually easy to achieve.
My answers are-
1) There is minimal discomfiture moving in or out as it is a planned move and is well accepted
and expected. One gets comfortable, finds and fit
once you are the old man).
2) On a professional level, building relationships are very easy. It is a logical and indexed process
with expectations clearly defined. On a personal level, many matters are taken
separately by each), hence the relationship is far more dynamic and it could take time to build
acceptance before the sun shines through sustained.
3) The difficulty face in any relationship is the other person ;). It all hinges on understa
other and making him/her understand you.
4) Depends on the other. I get comfy fast!
5) Equally comfortable with all new or old. The question is getting a task done by others (related
professional), so it is a matter of those others striking t
the best out of the situation and the team
Questions & Answers
2) How comfortable are you in getting into new relations – personal or professional?
3) What are the possible difficulties that you face to get into new relations?
4) How long does it take you to become comfortable in a new relation?
equally comfortable and get the work done with new people? Why? Why not?
Mentoring | Clos
Comfort zones are like security blankets. One will outgrow them, hastily is preferable... The dis
much like the twilight variety, is ephemeral. It’s actually the defined periods that
One got comfortable the next place, the next ship, the next environment. Little luxury there to
feel insecure leaving or joining any current comfort zone. Never moved from one work sphere to
up, and fast! Been to just about every country on the globe and having interacted with
various people (all start off as strangers), found that everyone looks for a comfort level which
makes that usually easy to achieve.
and expected. One gets comfortable, finds and fits into the new environment easily (It’s easier
once you are the old man).
with expectations clearly defined. On a personal level, many matters are taken
acceptance before the sun shines through sustained.
3) The difficulty face in any relationship is the other person ;). It all hinges on understa
other and making him/her understand you.
4) Depends on the other. I get comfy fast!
professional), so it is a matter of those others striking their right notes. No problem in making
the best out of the situation and the team – that is par for the course.
13
Comfort zones are like security blankets. One will outgrow them, hastily is preferable... The dis-
much like the twilight variety, is ephemeral. It’s actually the defined periods that
One got comfortable the next place, the next ship, the next environment. Little luxury there to
moved from one work sphere to
up, and fast! Been to just about every country on the globe and having interacted with
s), found that everyone looks for a comfort level which
s into the new environment easily (It’s easier
with expectations clearly defined. On a personal level, many matters are taken for granted,
3) The difficulty face in any relationship is the other person ;). It all hinges on understanding the
heir right notes. No problem in making

Q.Robin Greaves
Systemic Interventions - http://www.phoenixchange.com
How can you sell coal to Newcastle and fridges to
In these classic marketing examples, and perhaps even for the majority of products and services placed in the
West, any differentiation on the basis of a concrete need can only be marginal. So my question is this: How does
one then go about constructing a marketing strategy to supply an abstract need where any associated concrete need
is both oversupplied and undervalued? Coke did it but in the same space Virgin failed.
posted August 8, 2009 in Advertising,
Ans: Pawanexh Kohli
see all my answers
Hmmm....
Snow: purest snow made from mountain spring water, dirt free snow saved specially from acid
rain free times, lovelorn snow from your girlfriends town, lucky snow from lottery winners
backyard, hitech snow that glows at night, snow that smells of green gras
Coal: washed dust free coal. coal in convenient packs, coal with a scrubber thrown in, coal that
whistles as it burns, coal mined from accident free mines (certified)....
Basically, sell to what they would aspire to; Cater to their dreams, their wa
maybe 'educate' them about themselves. Where real technology serves to alleviate a dire need,
a logical solution is devised. In the two case mentioned, i couldn't come up with any.
The concept sale would be arrived at only by understan
they are exposed to and identify with, the topics they would like to disassociate from (polluting)
or associate with (green). All depends on smart interpretation and developing an understanding
of current times - then controlling it.
Morality as loosely interpreted, is served by selling the concept (required or not) and
culminating the sale after the customer has agreed. Selling is about making a sale (money).
Truely, they don't need the snow or the coal but you n
question will be raised.
The scrubber with the coal would be a hi
Questions & Answers
http://www.phoenixchange.com
How can you sell coal to Newcastle and fridges to eskimoes?
ructing a marketing strategy to supply an abstract need where any associated concrete need
is both oversupplied and undervalued? Coke did it but in the same space Virgin failed.
Internet Marketing | Closed
Snow: purest snow made from mountain spring water, dirt free snow saved specially from acid
backyard, hitech snow that glows at night, snow that smells of green grass..
whistles as it burns, coal mined from accident free mines (certified)....
Basically, sell to what they would aspire to; Cater to their dreams, their wa
The concept sale would be arrived at only by understanding daily living habits, the news flow
n controlling it.
Truely, they don't need the snow or the coal but you need the sale! Somewhere the ethics
question will be raised.
The scrubber with the coal would be a hi-tech smoke scrubber.
14
ructing a marketing strategy to supply an abstract need where any associated concrete need
Snow: purest snow made from mountain spring water, dirt free snow saved specially from acid-
s..
Basically, sell to what they would aspire to; Cater to their dreams, their wants, their fears -
ding daily living habits, the news flow
eed the sale! Somewhere the ethics

Q.Frank Feather
►"YOUR FUTURE is MY BUSINESS" ►CEO Start
Expert
What Can be Added Here ... ? What's Missing?
What can be added to the happiness
of a man [person] who is in health, out
of debt, and has a clear conscience?
-- Adam Smith (1723-1790)
Clarification added September 25, 2009:
Please answer Adam Smith's question
and explain your answer as needed.
Thanks in anticipation.
Ans: Pawanexh Kohli
see all my answers
What's Missing is the icing on this euphoric cake
The issue is, with contentment comes
about extending reach
reason to sustain effort, a stimulus to continue.
So, a personal contentment and individual motive is wha
Q.Kwai Yu
Founder and CEO of Leaders Cafe. Leadership Philosopher. Author of Know
TRUST IS .....
It's time to rethink trust ... so what is needed next?
Clarification added June 23, 2009:
Our trust in Finance Institutions is gone with the likes of Madoff and Lehman Brothers' collapse.
Our trust in British MPs are at an all time low.
Our trust in what is being taught in business schools is also suspect.
Redundancies and salary cuts are
So ... what's needed next to re-build trust :)
*****
This was a question on the cover of the latest Harvard Business Review magazine.
*****
For me ... speaking from my own journey of mindfulness and consciousness in the last 3 years ...
Questions & Answers
►"YOUR FUTURE is MY BUSINESS" ►CEO Start-Ups/Turnarounds ►Trend Forecasting ►Keynotes/Seminars ►China
What Can be Added Here ... ? What's Missing?
happiness
of a man [person] who is in health, out
of debt, and has a clear conscience?
Clarification added September 25, 2009:
Please answer Adam Smith's question
and explain your answer as needed.
What's Missing is the icing on this euphoric cake - Contentment!
The issue is, with contentment comes complacence - and so the ice melts! Human nature is all
about extending reach - so, one also needs to add some spice... the challenge to do more, a
reason to sustain effort, a stimulus to continue.
So, a personal contentment and individual motive is what needs to be added to the list
Founder and CEO of Leaders Cafe. Leadership Philosopher. Author of Knowing.Doing.Winning
It's time to rethink trust ... so what is needed next?
Our trust in British MPs are at an all time low.
Our trust in what is being taught in business schools is also suspect.
Redundancies and salary cuts are reducing people's trust in the employer-employee psychological contract.
build trust :)
This was a question on the cover of the latest Harvard Business Review magazine.
15
►Trend Forecasting ►Keynotes/Seminars ►China
and so the ice melts! Human nature is all
so, one also needs to add some spice... the challenge to do more, a
t needs to be added to the list
employee psychological contract.

I have found that I needed the vital ingredient of COMPASSION in order to keep myself TRUSTWORTHY and
therefore maintaining trusting relationship even with those who have not kept their part of the bargain.
I believe it is my (unhealthy) egos that 'change' my TRUSTWORTHINESS and present it at different 'levels to
different people. And I don't think that should be the case.
Either I am trustworthy or I'm not .... I just don't see how I can be 'quite' trustworthy (as in ... oh, he/she is quite
trustworthy). I can choose whether I trust someone or not ... but I won't choose whether I am trustworthy or not.
I AM TRUSTWORTHY ... no but's.
Having a compassionate mindset is the only thing that has worked for me ... in suppress my unhealthy egos.
Just hang on a minute ... got to deal with my 'ego' for whispering in my ear "Trust you to say that." :))
posted June 23, 2009 in Ethics, Career
Ans: Pawanexh Kohli
see all my answers
Trust is a feeling - not a thought that can be 'rethinked'. The feeling is inherent and at times
illogical, hence connotations of blind
over time and studied interaction, it relegates subsequent logic in the relationship to the back
seat.
Like all feelings, unless sustained through other motivations
others - trust will also wax and wane.
But until as persons we overcome inherent insecurities or external dependence of self esteem
or resources, to Trust will always be a human need stemmed from human weaknesses.
Confidence is a word that
What we need next is confidence building, sustaining it through transparent monitoring, social
bonding and sharing, keeping the recent loss of trust afresh in memory, keeping confidence
within realms of measurable
being a cynic here... just plain logic and far from pleasing rhetoric.
Questions & Answers
rusting relationship even with those who have not kept their part of the bargain.
different people. And I don't think that should be the case.
ither I am trustworthy or I'm not .... I just don't see how I can be 'quite' trustworthy (as in ... oh, he/she is quite
I AM TRUSTWORTHY ... no but's.
Management | Closed
not a thought that can be 'rethinked'. The feeling is inherent and at times
illogical, hence connotations of blind trust. Even when trust (that feeling, like love) is developed
Like all feelings, unless sustained through other motivations - religious, dependence, g
trust will also wax and wane.
Confidence is a word that breaks loose the stranglehold of trust.
within realms of measurable reality and it safe from deteriorating into Trust! I don't think I'm
being a cynic here... just plain logic and far from pleasing rhetoric.
16
rusting relationship even with those who have not kept their part of the bargain.
ither I am trustworthy or I'm not .... I just don't see how I can be 'quite' trustworthy (as in ... oh, he/she is quite
not a thought that can be 'rethinked'. The feeling is inherent and at times
trust. Even when trust (that feeling, like love) is developed
, dependence, greed or
reality and it safe from deteriorating into Trust! I don't think I'm

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