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LEADING YOUR TEAM 
TO GREATNESS 
LEARNING FORWARD 2014 ANNUAL CONFERENCE 
DECEMBER 8, 2014 
JASON SARSFIELD
WWW.CHARTERINSTITUTE.ORG
National Charter Schools Institute 
• The Institute is a values-driven, nonprofit organization 
founded in 1995. 
• Our mission is to strengthen the performance and 
productivity of the charter schools sector. 
• We coach and consult with boards, schools, authorizers, 
support organizations and policymakers. 
• Our team is composed of passionate professionals. 
• We seek to understand, honor and support our clients. 
• We believe in and strive to uphold the Golden Rule. 
WWW.CHARTERINSTITUTE.ORG
WWW.CHARTERINSTITUTE.ORG 
Goals for Today 
Share a Framework for 
Greatness 
Strengthen & Support 
Leaders 
Inspire Hearts & Minds 
Answer Questions 
Have Fun! 
1 
2 
3 
4 
5
WWW.CHARTERINSTITUTE.ORG 
WWW.CHARTERINSTITUTE.ORG 
THIS SLIDE DECK IS ACCESSIBLE AT
RELATIONSHIPS 
“People don’t care how 
much you know until they 
know how much you care.” 
WWW.CHARTERINSTITUTE.ORG
“Good is the enemy 
of great.” 
Jim Collins
What Is Greatness? 
Superior Performance 
WWW.CHARTERINSTITUTE.ORG 
Distinctive Impact 
Lasting Endurance
Collins’ Good-to-Great Framework 
OUTPUT RESULTS 
INPUT PRINCIPLES 
STAGE 1: DISCIPLINED PEOPLE 
Level 5 Leadership 
First Who, Then What 
STAGE 2: DISCIPLINED THOUGHT 
Confront the Brutal Facts 
The Hedgehog Concept 
STAGE 3: DISCIPLINED ACTION 
Culture of Discipline 
The Flywheel 
STAGE 4: BUILDING GREATNESS 
TO LAST 
Clock Building, 
Not Time Telling 
Preserve Core, 
Stimulate Progress 
DELIVERS SUPERIOR 
PERFORMANCE 
Relative to Its Mission 
MAKES A DISTINCTIVE IMPACT 
On the Communities 
It Touches 
ACHIEVES LASTING ENDURANCE 
Beyond Any Leader, 
Idea or Setback
Building for 
Breakthrough
“Greatness . . . is largely a 
matter of conscious 
choice and discipline.” 
Jim Collins
The First Person You Lead Is Yourself 
WWW.CHARTERINSTITUTE.ORG 
“Know 
Thyself” 
Who Said…
The Most Consistently Admired 
Characteristics of Leaders 
WWW.CHARTERINSTITUTE.ORG 
Honest 
Forward-Looking 
Competent 
Inspiring
How Leaders Earn Credibility 
• “They practice what they preach.” 
• “They walk the talk.” 
• “Their actions are consistent with their words.” 
• “They put their money where their mouth is.” 
• “They follow through on their promises.” 
• “They do what they say they will do.” 
WWW.CHARTERINSTITUTE.ORG 
The Leadership Challenge
Five Practices of Exemplary Leaders 
Model the Way 
Inspire a Shared Vision 
Challenge the Process 
Enable Others to Act 
1 
2 
3 
4 
5 Encourage the Heart 
Kouzes and Posner 
WWW.CHARTERINSTITUTE.ORG 16
Leadership 
Pyramid
WWW.CHARTERINSTITUTE.ORG 
Level 5 Leaders 
• Ambitious first and foremost for 
the cause, the organization, 
the work — not themselves. 
• Display a paradoxical blend of 
personal humility and 
professional will.
WWW.CHARTERINSTITUTE.ORG 
Chickens and Pigs!
How clear is your organization about its ... 
Vision 
Mission 
WWW.CHARTERINSTITUTE.ORG 
What is the organization really trying to accomplish? 
Is it compelling? Will it make a significant difference? 
How will the organization proceed with making this 
vision a reality? 
Values What are the core things the organization will use to 
guide and evaluate all of its actions and behaviors?
WHAT REALLY MATTERS 
Ensuring all students 
are prepared for success in 
college, work and life. 
WWW.CHARTERINSTITUTE.ORG
“Doing everything keeps 
us so busy we don’t have 
time to think about what is 
really important to us.”
The Power of Clarifying Values 
TEAMWORK 
• We recognize that no one of us is as good as all of us. 
• We will put the team’s goals before our own. 
• We will collaborate. 
• We can be relied upon to fulfill commitments. 
• We are accountable for ourselves and to each other. 
• We will celebrate our successes and have fun. 
WWW.CHARTERINSTITUTE.ORG
Where Do You 
Spend Time? 
First Things First
Four Disciplines 
of a Healthy 
Organization
1: Build a Cohesive Leadership Team 
Cohesive teams develop trust,eliminate 
politics and increase efficiency by… 
• Knowing one another’s unique strengths 
and weaknesses 
• Openly engaging in constructive, 
ideological conflict 
• Holding one another accountable for 
behaviors and actions 
• Committing to group decisions. 
WWW.CHARTERINSTITUTE.ORG
Healthy organizations minimize the 
potential for confusion by clarifying… 
• Why do we exist? 
• How do we behave? 
• What do we do? 
• How will we succeed? 
• What is most important — right now? 
• Who must do what? 
WWW.CHARTERINSTITUTE.ORG 
2: Create Clarity
3: Over-Communicate Clarity 
Healthy organizations align their employees around 
organizational clarity by communicating key messages through … 
• Repetition: Don’t be afraid to repeat the same message again 
and again. 
• Simplicity: The more complicated the message, the more 
potential for confusion and inconsistency. 
• Multiple Mediums: People react to information in many ways; 
use a variety of mediums. 
• Cascading Messages: Leaders communicate key messages 
to direct reports; the cycle repeats itself until the message is 
heard by all. 
WWW.CHARTERINSTITUTE.ORG
Organizations sustain their health 
by ensuring consistency in… 
• Hiring 
• Managing performance 
• Rewards and recognition 
• Employee dismissal. 
WWW.CHARTERINSTITUTE.ORG 
4: Reinforce Clarity
Resources for Pursuing Greatness 
Good-to-Great Diagnostic Tool 
www.jimcollins.com/tools.html 
The Advantage 
Comprehensive Check List 
www.tablegroup.com 
Institute for Excellence in Education 
www.ExcellenceInEd.org 
Illinois Mathematics and 
Science Academy 
www.imsa.edu 
WWW.CHARTERINSTITUTE.ORG 
IIT Boeing Scholars Academy 
blogs.iit.edu/boeing_scholars/ 
Chicago Scholars 
(88% to-and-through college in 6 yrs.) 
www.ChicagoScholars.org 
Project Lead The Way 
www.pltw.org
The Five 
Temptations 
of a CEO
“Set the standards higher 
for yourself than others 
would set them for you.” 
John Maxwell
THANK YOU! 
VIEW THIS SLIDE DECK ONLINE AT 
WWW.CHARTERINSTITUTE.ORG 
NATIONAL CHARTER SCHOOLS INSTITUTE | 711 WEST PICKARD STREET | MOUNT PLEASANT, MICHIGAN 48858

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Leading Your Team to Greatness -- Jason Sarsfield -- National Charter Schools Institute (Learning Forward 2014 Annual Conference, 12/8/2014)

  • 1. LEADING YOUR TEAM TO GREATNESS LEARNING FORWARD 2014 ANNUAL CONFERENCE DECEMBER 8, 2014 JASON SARSFIELD
  • 3. National Charter Schools Institute • The Institute is a values-driven, nonprofit organization founded in 1995. • Our mission is to strengthen the performance and productivity of the charter schools sector. • We coach and consult with boards, schools, authorizers, support organizations and policymakers. • Our team is composed of passionate professionals. • We seek to understand, honor and support our clients. • We believe in and strive to uphold the Golden Rule. WWW.CHARTERINSTITUTE.ORG
  • 4. WWW.CHARTERINSTITUTE.ORG Goals for Today Share a Framework for Greatness Strengthen & Support Leaders Inspire Hearts & Minds Answer Questions Have Fun! 1 2 3 4 5
  • 6. RELATIONSHIPS “People don’t care how much you know until they know how much you care.” WWW.CHARTERINSTITUTE.ORG
  • 7.
  • 8. “Good is the enemy of great.” Jim Collins
  • 9. What Is Greatness? Superior Performance WWW.CHARTERINSTITUTE.ORG Distinctive Impact Lasting Endurance
  • 10. Collins’ Good-to-Great Framework OUTPUT RESULTS INPUT PRINCIPLES STAGE 1: DISCIPLINED PEOPLE Level 5 Leadership First Who, Then What STAGE 2: DISCIPLINED THOUGHT Confront the Brutal Facts The Hedgehog Concept STAGE 3: DISCIPLINED ACTION Culture of Discipline The Flywheel STAGE 4: BUILDING GREATNESS TO LAST Clock Building, Not Time Telling Preserve Core, Stimulate Progress DELIVERS SUPERIOR PERFORMANCE Relative to Its Mission MAKES A DISTINCTIVE IMPACT On the Communities It Touches ACHIEVES LASTING ENDURANCE Beyond Any Leader, Idea or Setback
  • 12. “Greatness . . . is largely a matter of conscious choice and discipline.” Jim Collins
  • 13. The First Person You Lead Is Yourself WWW.CHARTERINSTITUTE.ORG “Know Thyself” Who Said…
  • 14. The Most Consistently Admired Characteristics of Leaders WWW.CHARTERINSTITUTE.ORG Honest Forward-Looking Competent Inspiring
  • 15. How Leaders Earn Credibility • “They practice what they preach.” • “They walk the talk.” • “Their actions are consistent with their words.” • “They put their money where their mouth is.” • “They follow through on their promises.” • “They do what they say they will do.” WWW.CHARTERINSTITUTE.ORG The Leadership Challenge
  • 16. Five Practices of Exemplary Leaders Model the Way Inspire a Shared Vision Challenge the Process Enable Others to Act 1 2 3 4 5 Encourage the Heart Kouzes and Posner WWW.CHARTERINSTITUTE.ORG 16
  • 18. WWW.CHARTERINSTITUTE.ORG Level 5 Leaders • Ambitious first and foremost for the cause, the organization, the work — not themselves. • Display a paradoxical blend of personal humility and professional will.
  • 20. How clear is your organization about its ... Vision Mission WWW.CHARTERINSTITUTE.ORG What is the organization really trying to accomplish? Is it compelling? Will it make a significant difference? How will the organization proceed with making this vision a reality? Values What are the core things the organization will use to guide and evaluate all of its actions and behaviors?
  • 21. WHAT REALLY MATTERS Ensuring all students are prepared for success in college, work and life. WWW.CHARTERINSTITUTE.ORG
  • 22. “Doing everything keeps us so busy we don’t have time to think about what is really important to us.”
  • 23. The Power of Clarifying Values TEAMWORK • We recognize that no one of us is as good as all of us. • We will put the team’s goals before our own. • We will collaborate. • We can be relied upon to fulfill commitments. • We are accountable for ourselves and to each other. • We will celebrate our successes and have fun. WWW.CHARTERINSTITUTE.ORG
  • 24. Where Do You Spend Time? First Things First
  • 25. Four Disciplines of a Healthy Organization
  • 26. 1: Build a Cohesive Leadership Team Cohesive teams develop trust,eliminate politics and increase efficiency by… • Knowing one another’s unique strengths and weaknesses • Openly engaging in constructive, ideological conflict • Holding one another accountable for behaviors and actions • Committing to group decisions. WWW.CHARTERINSTITUTE.ORG
  • 27. Healthy organizations minimize the potential for confusion by clarifying… • Why do we exist? • How do we behave? • What do we do? • How will we succeed? • What is most important — right now? • Who must do what? WWW.CHARTERINSTITUTE.ORG 2: Create Clarity
  • 28. 3: Over-Communicate Clarity Healthy organizations align their employees around organizational clarity by communicating key messages through … • Repetition: Don’t be afraid to repeat the same message again and again. • Simplicity: The more complicated the message, the more potential for confusion and inconsistency. • Multiple Mediums: People react to information in many ways; use a variety of mediums. • Cascading Messages: Leaders communicate key messages to direct reports; the cycle repeats itself until the message is heard by all. WWW.CHARTERINSTITUTE.ORG
  • 29. Organizations sustain their health by ensuring consistency in… • Hiring • Managing performance • Rewards and recognition • Employee dismissal. WWW.CHARTERINSTITUTE.ORG 4: Reinforce Clarity
  • 30. Resources for Pursuing Greatness Good-to-Great Diagnostic Tool www.jimcollins.com/tools.html The Advantage Comprehensive Check List www.tablegroup.com Institute for Excellence in Education www.ExcellenceInEd.org Illinois Mathematics and Science Academy www.imsa.edu WWW.CHARTERINSTITUTE.ORG IIT Boeing Scholars Academy blogs.iit.edu/boeing_scholars/ Chicago Scholars (88% to-and-through college in 6 yrs.) www.ChicagoScholars.org Project Lead The Way www.pltw.org
  • 32. “Set the standards higher for yourself than others would set them for you.” John Maxwell
  • 33. THANK YOU! VIEW THIS SLIDE DECK ONLINE AT WWW.CHARTERINSTITUTE.ORG NATIONAL CHARTER SCHOOLS INSTITUTE | 711 WEST PICKARD STREET | MOUNT PLEASANT, MICHIGAN 48858