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Tagging Matters
 @rachaelgerson
RG, SEER Interactive & “The Search Church”




                 @rachaelgerson
@rachaelgerson, not @rachelgerson




                @rachaelgerson
Thanks 




           @rachaelgerson
Original topic


   Ooh, sexy!


             DARK SOCIAL



                 @rachaelgerson
Two titles

  “How information spreads
  online and the danger in making
  decisions based on bad data.”
  aka
  “Tagging Matters”

             @rachaelgerson
Tagging?!?

      Tagging is                 It’s not
         not                    advanced
     interesting


                                    Is it too late
       It’s not sexy                 to go hear
                                        Rand?

                   @rachaelgerson
Yes. Tagging.

           It’s a necessary evil.




                 @rachaelgerson
Small business owners




                 @rachaelgerson
Small business owners

  How much time & money to
  invest in digital marketing




                 @rachaelgerson
Big businesses

  Budget season

  Need to let
  data speak for
  your agency’s
  work
                 @rachaelgerson
Practitioner SEOs

      Working hard to build RCS!




        (Real Company S…tuff)
                    @rachaelgerson
What matters most to you?




                @rachaelgerson
What matters most to me
My husband, my dog, my family, my team




                @rachaelgerson
My biggest problem: Lack of time

My goal: Give each of you time back




             @rachaelgerson
Starting today, let’s all vow, no more…

 Time wasted on marketing efforts
         that don’t work

Ongoing analysis based on data that
          isn’t accurate


                   @rachaelgerson
No?

             Oh man, I’m so
             excited about
            tagging URLs for
             my marketing!




      @rachaelgerson
Yes



            How can I grow
            my traffic today?




      @rachaelgerson
YES!


              How can I grow
               my business
                 today?




       @rachaelgerson
I want you to leave caring about tagging




                                                  Campaign Source
                                             Ex. Email, Organic, Referral

http://www.yoursite.com/?utm_source=google&utm_medium=ppc&utm_campaign=q1

                                                                         Campaign Name
                         Campaign Source
                                                                        Name of promotion
                Ex. Search engine, Newsletter name
                                                                           or campaign


                              @rachaelgerson
I care about the tags.

You should care about what the tags mean.




               @rachaelgerson
I care about your time
                                       How to
Deciding
            Executing                  invest
 how to
              your       Reviewing      more
 market
            marketing    the impact   money &
  your
             efforts                  more time
business
                                        next




                 @rachaelgerson
If your data is wrong…




     @rachaelgerson
Let’s be clear

       I don’t care if your data is right.

  Accurate data for the sake of accuracy is useless.




                    @rachaelgerson
@rachaelgerson
Would you take this deal?

               You give me



                I’ll give you



                 @rachaelgerson
Know what sucks?




                   @rachaelgerson
You’re the Director of Marketing

   Time to make some $ decisions for March

 How to most effectively allocate your budget




                  @rachaelgerson
January conversion breakdown

 Should you cut your email marketing budget?




                 @rachaelgerson
bit.ly/how-to-tag




Not going to tell you how to tag your links




                    @rachaelgerson
Recent training




                  @rachaelgerson
Remember these guys?




               @rachaelgerson
Goofus



                 Gallant
@rachaelgerson
Twitter – Goofus

       I find & tweet
       great content.
      Since t.co shows
     up in GA, I’m doing
            it right.




                   @rachaelgerson
Twitter – Gallant

                          I tag every URL I share
                          on twitter. I get better
                              data & can more
                           accurately gauge the
                            value of my efforts.




                    @rachaelgerson
Gallant knows…




                 @rachaelgerson
Gallant knows…

         How to gauge his impact




                 @rachaelgerson
Some simple twitter math

       Let’s assume 10 hours/week

             40+ hours/month

             ~500 hours/year

             3 weeks tweeting
                 @rachaelgerson
Facebook – Goofus

       GA knows facebook
      traffic. It comes in as
     facebook, even knows
     it’s social. I don’t need
          to do anything.




                    @rachaelgerson
Facebook – Gallant

                       I tag facebook traffic to
                                 get more
                          information, better
                            accuracy, and tie
                           campaigns across
                             different media




                 @rachaelgerson
Gallant knows…




                 @rachaelgerson
Email – Goofus

      I send great content
     out to our email list. I
          don’t need to
      tag, since I can track
     in my email platform.




                    @rachaelgerson
Email – Gallant

                        I tag every link in my
                         email campaigns to
                          get the most data
                               possible.




                  @rachaelgerson
Gallant knows…

  Email can come in as Referral or Direct




                 @rachaelgerson
Pinterest – Goofus

     I learned months ago
     that you can tag links
         in Pinterest, so I
            always do.




                     @rachaelgerson
Pinterest – Gallant

                           I was sad when Pinterest
                              started cutting off
                           parameters. Now I focus
                              my tagging time &
                              efforts elsewhere.




                      @rachaelgerson
Organic

  G&G can take a little break, GA knows




Goofus, please don’t try to mess with this
               @rachaelgerson
Paid Search – Goofus

       I manage paid
         search from
      AdWords. I don’t
          need GA.




                 @rachaelgerson
Paid Search – Gallant

                        I connected AdWords
                             & GA to share
                         data, then manually
                           tagged other paid
                                search.




                  @rachaelgerson
Gallant knows…




                 @rachaelgerson
Have you tagged everything?

       How’s your tracking on-site?




                 @rachaelgerson
Have you tagged everything?

        How’s your tracking on-site?


    Paid Search
                                    Page 2
   Landing Page                     GA code
      No GA code




  Paid search just gave away their credit
                   @rachaelgerson
Don’t give away your credit on purpose




                 @rachaelgerson
Now do you think your tracking is perfect
    so your data’s 100% accurate?




               @rachaelgerson
bit.ly/direct-wrong




                  @rachaelgerson
@rachaelgerson
Chat

       How do we track this??




             @rachaelgerson
Text
       How do we track this??




             @rachaelgerson
The Serenity Analyst’s Prayer




                  @rachaelgerson
Control the initial spread
 Tag your links

 Make it easy for others to share

 Accept that there will always be a
 portion you can’t explain



                   @rachaelgerson
Once everything else is “controlled”




            DARK SOCIAL



                  @rachaelgerson
General tracking statement

 If you’re a __________ and
 you’re not tracking to take
 your credit, your job may
 one day be in jeopardy.


                 @rachaelgerson
Tools
@rachaelgerson
bit.ly/url-builder
           Google’s URL builder




                     @rachaelgerson
bit.ly/ana-pros
    Downloadable tracking sheet




                  @rachaelgerson
bit.ly/chrome-url-builder
       Quick tag with templates




                  @rachaelgerson
Bitly as an ANA resource
        Shorten, customize, track
http://www.seerinteractive.com/?utm_source=newsletter
&utm_medium=email&utm_campaign=june




                     @rachaelgerson
bit.ly/sf-ga




               @rachaelgerson
bit.ly/analyticshelper




                   @rachaelgerson
Tag…


         To save money.

         To save time.

         To build credibility.
         To drive sales.

       @rachaelgerson
Tag…

         As if your job
         depends on it.
         As if your business
         depends on it.
         To get your credit.
         You earned it.
       @rachaelgerson
Thank you!


            Questions?



@rachaelgerson

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SearchFest 2013 - Why Tagging Matters

  • 2. RG, SEER Interactive & “The Search Church” @rachaelgerson
  • 4. Thanks  @rachaelgerson
  • 5. Original topic Ooh, sexy! DARK SOCIAL @rachaelgerson
  • 6. Two titles “How information spreads online and the danger in making decisions based on bad data.” aka “Tagging Matters” @rachaelgerson
  • 7. Tagging?!? Tagging is It’s not not advanced interesting Is it too late It’s not sexy to go hear Rand? @rachaelgerson
  • 8. Yes. Tagging. It’s a necessary evil. @rachaelgerson
  • 9. Small business owners @rachaelgerson
  • 10. Small business owners How much time & money to invest in digital marketing @rachaelgerson
  • 11. Big businesses Budget season Need to let data speak for your agency’s work @rachaelgerson
  • 12. Practitioner SEOs Working hard to build RCS! (Real Company S…tuff) @rachaelgerson
  • 13. What matters most to you? @rachaelgerson
  • 14. What matters most to me My husband, my dog, my family, my team @rachaelgerson
  • 15. My biggest problem: Lack of time My goal: Give each of you time back @rachaelgerson
  • 16. Starting today, let’s all vow, no more… Time wasted on marketing efforts that don’t work Ongoing analysis based on data that isn’t accurate @rachaelgerson
  • 17. No? Oh man, I’m so excited about tagging URLs for my marketing! @rachaelgerson
  • 18. Yes How can I grow my traffic today? @rachaelgerson
  • 19. YES! How can I grow my business today? @rachaelgerson
  • 20. I want you to leave caring about tagging Campaign Source Ex. Email, Organic, Referral http://www.yoursite.com/?utm_source=google&utm_medium=ppc&utm_campaign=q1 Campaign Name Campaign Source Name of promotion Ex. Search engine, Newsletter name or campaign @rachaelgerson
  • 21. I care about the tags. You should care about what the tags mean. @rachaelgerson
  • 22. I care about your time How to Deciding Executing invest how to your Reviewing more market marketing the impact money & your efforts more time business next @rachaelgerson
  • 23. If your data is wrong… @rachaelgerson
  • 24. Let’s be clear I don’t care if your data is right. Accurate data for the sake of accuracy is useless. @rachaelgerson
  • 26. Would you take this deal? You give me I’ll give you @rachaelgerson
  • 27. Know what sucks? @rachaelgerson
  • 28. You’re the Director of Marketing Time to make some $ decisions for March How to most effectively allocate your budget @rachaelgerson
  • 29. January conversion breakdown Should you cut your email marketing budget? @rachaelgerson
  • 30. bit.ly/how-to-tag Not going to tell you how to tag your links @rachaelgerson
  • 31. Recent training @rachaelgerson
  • 32. Remember these guys? @rachaelgerson
  • 33. Goofus Gallant @rachaelgerson
  • 34. Twitter – Goofus I find & tweet great content. Since t.co shows up in GA, I’m doing it right. @rachaelgerson
  • 35. Twitter – Gallant I tag every URL I share on twitter. I get better data & can more accurately gauge the value of my efforts. @rachaelgerson
  • 36. Gallant knows… @rachaelgerson
  • 37. Gallant knows… How to gauge his impact @rachaelgerson
  • 38. Some simple twitter math Let’s assume 10 hours/week 40+ hours/month ~500 hours/year 3 weeks tweeting @rachaelgerson
  • 39. Facebook – Goofus GA knows facebook traffic. It comes in as facebook, even knows it’s social. I don’t need to do anything. @rachaelgerson
  • 40. Facebook – Gallant I tag facebook traffic to get more information, better accuracy, and tie campaigns across different media @rachaelgerson
  • 41. Gallant knows… @rachaelgerson
  • 42. Email – Goofus I send great content out to our email list. I don’t need to tag, since I can track in my email platform. @rachaelgerson
  • 43. Email – Gallant I tag every link in my email campaigns to get the most data possible. @rachaelgerson
  • 44. Gallant knows… Email can come in as Referral or Direct @rachaelgerson
  • 45. Pinterest – Goofus I learned months ago that you can tag links in Pinterest, so I always do. @rachaelgerson
  • 46. Pinterest – Gallant I was sad when Pinterest started cutting off parameters. Now I focus my tagging time & efforts elsewhere. @rachaelgerson
  • 47. Organic G&G can take a little break, GA knows Goofus, please don’t try to mess with this @rachaelgerson
  • 48. Paid Search – Goofus I manage paid search from AdWords. I don’t need GA. @rachaelgerson
  • 49. Paid Search – Gallant I connected AdWords & GA to share data, then manually tagged other paid search. @rachaelgerson
  • 50. Gallant knows… @rachaelgerson
  • 51. Have you tagged everything? How’s your tracking on-site? @rachaelgerson
  • 52. Have you tagged everything? How’s your tracking on-site? Paid Search Page 2 Landing Page GA code No GA code Paid search just gave away their credit @rachaelgerson
  • 53. Don’t give away your credit on purpose @rachaelgerson
  • 54. Now do you think your tracking is perfect so your data’s 100% accurate? @rachaelgerson
  • 55. bit.ly/direct-wrong @rachaelgerson
  • 57. Chat How do we track this?? @rachaelgerson
  • 58. Text How do we track this?? @rachaelgerson
  • 59. The Serenity Analyst’s Prayer @rachaelgerson
  • 60. Control the initial spread Tag your links Make it easy for others to share Accept that there will always be a portion you can’t explain @rachaelgerson
  • 61. Once everything else is “controlled” DARK SOCIAL @rachaelgerson
  • 62. General tracking statement If you’re a __________ and you’re not tracking to take your credit, your job may one day be in jeopardy. @rachaelgerson
  • 64. bit.ly/url-builder Google’s URL builder @rachaelgerson
  • 65. bit.ly/ana-pros Downloadable tracking sheet @rachaelgerson
  • 66. bit.ly/chrome-url-builder Quick tag with templates @rachaelgerson
  • 67. Bitly as an ANA resource Shorten, customize, track http://www.seerinteractive.com/?utm_source=newsletter &utm_medium=email&utm_campaign=june @rachaelgerson
  • 68. bit.ly/sf-ga @rachaelgerson
  • 69. bit.ly/analyticshelper @rachaelgerson
  • 70. Tag… To save money. To save time. To build credibility. To drive sales. @rachaelgerson
  • 71. Tag… As if your job depends on it. As if your business depends on it. To get your credit. You earned it. @rachaelgerson
  • 72. Thank you! Questions? @rachaelgerson

Notes de l'éditeur

  1. Search ChurchSEO, analyticsGA TC
  2. I like helping people out, answer ?s on twitter, but make sure you have me!
  3. Time is such a rare thing. Knowing how to save your time, to spend it effectively, is huge. I want to help you do that.
  4. You may be trying to figure out how much time and money to invest in digital marketing – how much to email, to social, to search.
  5. Budget season at comcast – long, drawn out process w/ many checkpoints. Everyone needs to be able to defend their expenses and efforts. Agencies to help w/ your digital marketing efforts, internal teams, both. Need to be able to keep them honest, let the content speak for their efforts.
  6. RCS is expensive. You’re creating content and value and fighting for the budget to make these things possible.
  7. All have diff things that drive us.
  8. Most precious & rare commodity
  9. I’m not going to make you raise your right hand and repeat after me, but…
  10. I want to leave you with caring about tagging.
  11. My job is to show you how if you don’t put the initial investment into making sure your marketing efforts are properly tagged, you’re missing out on growing your business and on growing your traffic.
  12. I’m that person who really would wake up excited about tagging. I’m excited to get to talk to you about it. Every day, I see ppl making decisions for their biz based on bad data. Makes me sad. It should make you sad too b/c the tags represent good data and good decisions.
  13. You put so much time into deciding how to market your business, into actually executing your marketing efforts, then even more time into reviewing the impact of the marketing you’ve done. Then you take that information and decide how to invest more of your money and more of your time into your next efforts
  14. If your data is wrong, you can’t make well-informed business decisions. Sorry, just can’t.
  15. In the end, I don’t care. … I care about empowering all of you to make better business decisions tomorrow. If tagging is the way to get there, so be it.
  16. I believe in: search, social,getting credit for the work I do, data can lead us to the answers, and that it should be easy.
  17. Make all of your marketing decisions this simple.A prudent manager tries to minimize the risk they’re taking. Can do that by letting good data (from good tracking) help us make our decisions.
  18. Do you know what sucks? When you work hard on an idea, pour your time into it, do an amazing job... and your boss takes your idea as theirs. Sucks, right?? Let’s talk about the web version of that.
  19. Allocate budget & get the most conversions you can. Where are you going to invest the most?
  20. Problem – Data’s from the same site. Diff btw tagging your URLs to get your data as accurate as possible and not. And this is just one small example.
  21. I think most people know how to do it, but may not have seen the value. I’m always amazed by the # of companies who don’t think there’s enough value in tagging links to put the extra effort into it. Companies investing major funds into marketing efforts w/o making sure they’re properly measuring the outcome.
  22. So many ways content can spread online. Drew this out to get an idea of how the same content can spread via the same channels but be tracked differently.
  23. Wanted to share a few quick examples of how our own basic tagging efforts can result in getting good data you can use to make biz decisions.
  24. Runs twitter acct for his company. Finds content, tweets it out.
  25. Knows people using twitter site may come into GA properly by default, but knows twitter aggregators all work differently. Hootsuite source. Tweetdeck direct. And changes!
  26. G&G got the exact same amount of traffic to the site, but Gal’s URLs are tagged. He can more accurately gauge the value of the time he spends on twitter. Can point to his contribution when he’s talking to his bosses.
  27. If you have #s to hit for traffic, conv, assisted conv and you fail to hit those #s, you're prob going to put this time into another avenue. But if you’re looking at data from URLs that weren’t tagged, you may not realize that you’ve actually hit your numbers and twitter was incredibly successful. You’re also wasting any time spent on analysis, since it falls so short of what the actual #s look like.
  28. He thinks this is enough, and if it’s all his client needs, then he’s totally fine w/ it.
  29. Also works hard to get great content, but wants to get more insight into traffic from email. … Traffic comes in as he wanted – email marketing, attributed to the campaign, specific to the content, etc.
  30. Gal does b/c he knows… His ANA shows more visits than Goof’s. Referral info = not hugely helpful. Direct = awful. May have a hard time justifying effort & expense for email.
  31. Doesn’t need tracking parameters. Good b/c can’t add w/o messing w/ site’s ana info.
  32. Let’s say doing everthing right in URL tagging. Think your info is totally accurate now? Even if you’ve gotten all the tagging right but something wrong w/ GA trackign code on your site, still screwed. Tons of ways. Here’s just one.
  33. New landing pages totally customized & optimized for conversion. They don’t use the regular template.
  34. Event tracking, GA link attribution, outside tools like CrazyEgg
  35. There are so many things you can’t control.
  36. Address everything and you can look at your data to make decisions. Use your GA reports, dig into multi-channel attribution. Do everything that’s w/In your control.
  37. You control the initial spread, so make sure when you share links, they’re tagged so you can be RT’d, reshared, etc. Tag & address everything to the best of your ability, then accept that the rest is going to happen.Make it easier for people to consume your content… social share buttons. It’s only going to help you in the end.
  38. Inaccurate social tracking is inevitable to some degree b/c people will share your content. Dark social isn’t a bad thing, but does impede your ability to make decisions, so how can you minimize its impact.
  39. If you’re a SocMedmgr… The ppl I think will succeed @ social, long-term, are both creative & analytical. They can engage people while tracing efforts down to ROI.
  40. Promised I wouldn’t talk about how to tag your links, no details on what to use as settings. Doesn’t mean I won’t give you resources to make it easier to do, though. 3 easy tools.
  41. I wanted to build this.
  42. URL SHORTENER!!!