Rafael Maia

Fortaleza Area, Brazil Brazil

IT Operations Manager | CFO | Professor

My attitudes are based as a researcher, they are: Honesty, patience, intellectual autonomy, creativity, critical thinking and enterprising, logical thinking, persistence, awareness and ethical responsibility, social and political courage to face challenges and to break paradigms and especially humility. Management Practices: ITIL, ISO 20000, ISO 27000 family, BPM, COBIT,CMMI Services, BA, DevOps, KanBan, Lean, Shift Left, VeriSM and Scrum. Technologies : XenServer, VMWare Server, AWS(EC2), Windows Server,CA Spectrum, CA SDM, CA UIM, CA APM, CA Ehealth Zabbix, Debian,Kanboard, Squid, Samba, OTRS, DokuWiki, Kali, Opevans, Iptables, Nessus, Bonita Software, Bizagi, Zimbra, Mysql, Postgres.