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Risk Management Trainings & Certification Academy




                Riskpro, India


                        1
About Riskpro




                2
Who is Riskpro… Why us?


                 ABOUT US                                                    MISSION
   Riskpro is an organisation of member firms
    around India devoted to client service                   Provide integrated risk management
    excellence. Member firms offer wide range                 consulting services to mid-large sized
    of services in the field of risk management.              corporate /financial institutions in India
   Currently it has offices in three major cities           Be the preferred service provider for
    Mumbai, Delhi and Bangalore and alliances                 complete Governance, Risk and Compliance
    in other cities.                                          (GRC) solutions.
   Managed by experienced professionals with
    experiences spanning various industries.




         VALUE PROPOSITION                                            DIFFERENTIATORS
   You get quality advisory, normally delivered
    by large consulting firms, at fee levels                  Risk Management is our main focus
    charged by independent & small firms
                                                              Over 200 years of cumulative experience
   High quality deliverables
                                                              Hybrid Delivery model
   Multi-skilled & multi-disciplined organisation.
                                                              Ability to take on large and complex projects
   Timely completion of any task                              due to delivery capabilities
   Affordable alternative to large firms                     We Hold hands, not shake hands.

                                                      3
RiskPro Highlights

                          Large talent pool of risk experts, consultants and
                          associate partners in India with deep domain skills for
                          domestic and global clients

                11 service locations across Indian region with key
                offices in New Delhi, Mumbai and Bangalore


                               Deep expertise in consulting with over 200 years
                               of cumulative consulting experience



                Operating Groups:    Risk-Advisory,   Consulting,
                Training & HCMS


                              Service Lines : Credit, Operational, Fraud Risks,
                              ERM,    Regulatory     Compliance,    Outsourcing
                              Management, Corporate governance

                We are fastest growing risk consulting company
                and     have realistic plans to capture coming
                opportunities while competing with Big - 4’s for
                superior, unmatched, low cost services to our
                clients




                                                4
Riskpro’s Network Presence




                                    New Delhi



                                    Agra




                    Ahmedabad

                                                 Kolkata

               Mumbai

                        Pune

                                 Hyderabad


                   Bangalore




                                Salem




                                             5
Training & Learning Development Services




                               6
Need for Professional Risk Trainings…


 • Companies adapt to the aftershocks of the global recession, risk management is a top
 priority for their senior executives and boards.

 • Financial crisis revealed that risk management processes cannot be effective if they
 are siloed and fragmented.

 • Right training for executives helps learn how to identify the different types of risk
 facing your company.

 • Achieve an appropriate balance between innovation and risk, and protect your
 company from the consequences of uncertain and unexpected events.


          We at Riskpro offer a integrated comprehensive
        customized Training solutions helping your workforce
          prepare for next generation corporate leaders !!


                                              7
Risk Management Trainings – Our Viewpoint




                               8
Risk Management Trainings – Delivery Methods
  Onsite- Instructor Led               Online- Web based                                      Webinars




-Corporate Institutional        - Multi city delivery capability for training   - Interactive webinars on hot topics or
  trainings for senior            to large audience                               customized areas for global access
  management with strategic     - Suitable for frontline staff for induction      audience
  interest areas                  and onboarding requirements                   - Complimentary or Recorded versions
- Classroom trainings for       - Delivered live by experts providing             for self paced re-cap and reference
  junior/mid level executives     topic outline framework                       - On demand services with select topics
- Delivered by knowledge        - Low cost model at regular intervals or        - Conducted by industry experts with
  experts across industry         fixed duration e-learning platform              Q&A session
  domains




                                                          9
Training & Certifications
      Catalogue


           10
Risk Management
     Trainings




             11
Risk Management Trainings Overview


                   Corporate Governance & Risk Management
   • Introduction & Definition
   • Corporate Governance History
   • Global Best Practices in Corporate Governance
   • Issues and Challenges
   • Requirements of Clause 49
   • New Company Bill 2011 & its implications
   • Overview of MCA Voluntary Guidelines on Corporate Governance
   • Independent Directors Role
   • Board Evaluation – Why and How to do it.




                                       12
Risk Management Trainings Overview


                              Fraud Risk Management
   • Understand the changing perspectives on fraud
   • Understanding Financial Fraud
   • Fraud & Retail Banking
   • Importance of fraud detection, deterrence, and prevention
   • Role GRC to better prevent fraud
   • Understand the types of fraud and detection techniques
   • Deploy technology effectively to deter and detect fraud
   • Enhance your organization’s fraud risk management capability




                                         13
Risk Management Trainings Overview


                            Operational Risk Management
   • Definition and Types
   • Discussion of recent Operational Loss events
   • How people contribute to operational losses
   • Strong Internal Control Framework – Avoiding Process lapses
   • IT Infrastructure - Minimize system failures
   • Risk Identification and Assessment Process
   • Insurance cover and mapping to historical losses
   • Legal Risk
   • Compliance Risk




                                         14
Risk Management Trainings Overview


                       Business Continuity Management
   • Project Initiation And Management
   • Risk Evaluation & Control
   • Business Impact Analysis
   • Developing Continuity Strategies
   • Disaster Stages and Process Management
   • Emergency Response And Operations
   • Developing And Implementing The Business Continuity Plan
   • Public Relations And Crisis Communication
   • Management Reporting




                                         15
Risk Management Trainings Overview


                         Outsourcing Risk Management
   • Why outsourcing risk is the hidden risk
   • Building a strong business case for outsourcing
   • Periodic review of vendor processes
   • Monitoring and Reporting of Outsourcing arrangements
   • Importance of Business continuity of the vendor
   • Risk Analysis of Material Outsourced Contracts
   • RBI guidelines on outsourcing risk management
   • Reputation Risk runs high in Outsourced arrangements
   • Preparedness to bring back the process in-house




                                         16
Risk Management Trainings Overview


                         Reputational Risk Management
   • Definition and case studies
   • Why reputation risk management is a separate risk type
   • Identifying and monitoring reputation risk
   • Quantifying reputation risk
   • Reputation risk riding on mitigation efforts of Operational Risk
   • Emergency Response & Media communication
   • Diluting impact of an occurred reputation risk event




                                          17
Risk Management Trainings Overview

                            Internal Controls & ERM
   • Strong Internal Control Framework – COSO Framework
   • Risk Based Internal Audit
   • Policy and Process Framework
   • ERM Fundamentals and Practices
   • ERM Methodology & COSO components
   • Risk governance framework
   • Risk Aggregation & Reporting
   • Use of Technology in ERM
   • Governance, Risk and Compliance – The three Pillars of ERM
   • Modern ERM: The New Risk Management Paradigm & ISO 31000



                                       18
Risk Management Trainings Overview


                           AML- KYC Management

   •Introduction to KYC/ AML concept
   •Client On boarding/ Account Life cycle- Case Studies
   •KYC Policy Framework
   •Establishing Client Identity
   •Regulatory Oversight & Role of FIU’s
   •A B2B Complexity
   •Home and Host Issues
   •Customer Due Diligence
   •Enhanced Due Diligence- Warranting Situations




                                        19
Risk Management Trainings Overview


               Risk Control Self Assessment (RCSA) Management
   • Customized risk control matrix framework
   • Controls objective , associated risks, Audit steps
   • Reconciliations and Proofing management & review
   • SOX 404 compliance
   • KRI reporting and review
   • Process manual checks/ updation under ver. Control




                                          20
Risk Management Trainings Overview


                   Business Process Re-engineering (BPR)

   • Building Cross functional teams
   • Identify Customer driven objectives
   • Develop Strategic Purpose
   • Map & Analyze As-Is Process
   • Create Activity Models
   • Create Process Models
   • Simulate & Perform ABC
   • Identify disconnects & Value adding processes
   • Design To-Be Processes
   • Implement Reengineered Processes
   • Improve Continuously




                                       21
Risk Management Trainings Overview


              ISO 31000 : 2009 Standards on Risk Management

   • Introduction and Background- Concepts, Standards
   • Risk management program, risk identification and assessment-Elements
   • Risk Assessment, Monitoring and Control- Techniques
   • Risk reporting and Analytics
   • Risk Management Framework
   • Integration and ERM
   • Key principles and Clauses




                                      22
Risk Management Trainings Overview


                      Behavioral and Soft Skills Development
       Project Manager Written Communication   Customer Service Skills
       First Time Manager Orientation          Feedback Skills
       Business Writing Skills                 Time Management
       Developing Interpersonal Skills         Presentation Skills
       Train the Trainer                       Selling Skills
       Conducting Effective Meetings           Interviewing Skills
       Team Building                           Team Motivation
       Conference Call Essentials              Goal Setting
       New Hire Orientation                    Communication Skills
       Voice & Accent                          Facilitation Skills
       Telephone Customer Service              Telesales Training
       Leadership Skills                       Change Management




                                          23
Training programs
    leading to
   Certification




               24
Risk Management Trainings Overview


                                                Six Sigma Quality Management

   • Introduction- Six Sigma & Lean concepts
   • Overview- QMS/ DFSS/DMAIC approach methodology
   • Define Stage
   • Measure Stage
   • Analyze Stage
   • Improve & Control Stage
   • Evaluation




   *Our Training faculty is an accredited service provider of six sigma quality training course



                                                                                25
Risk Management Trainings Overview

                                                          Project Management

   • Introduction to Project Management
   • Project Management Context
   • Project Management Processes
   • Project Integration Management
   • Project Scope Management
   • Project Time Management
   • Project Cost Management
   • Project Quality Management
   • Project Human Resource Management
   • Project Communications Management
   • Project Risk Management
   • Project Procurement Management
   • Professional Responsibilities of the Project Manager



   *Our Training faculty is an accredited Global Registered Education Provider (R.E.P.) affiliated with the
   Project Management Institute (PMI®), USA


                                                                                26
Risk Management Trainings Overview

                               Financial Risk Manager (FRM)

    -Overview and Methodology- Level 1 & 2

    -Foundations of Risk Management

    -Valuation and Risk Modelling

    -Financial Markets and Products

    -Quantitative Analysis

    -Market Risk Measurement and Management

    -Credit Risk Measurement and Management

    -Operational and Integrated Risk Management

    -Risk and Investment Risk Management

    -Current Issues In Financial Markets




                                                  27
Risk Management Trainings Overview


                                      Risk Management Professional (RMP)

   • E-learning Modules:
        • AML / KYC
           •     Basel II
           •     Fundamentals of Risks & Types
           •     Corporate Governance
           •     Financial Risks, Insurance Risks, GRC frameworks

   • Practical Web sessions :
        • ERM
           •     Basel II Concepts and Approaches
           •     Operational Risk & BCM
           •     Information Security and IT Governance
           •     Treasury and Treasury Products


   *Our Training program is delivered through our business service provider via e-learning mode



                                                                            28
Risk Management Trainings Overview


                                            Masterclass Training for Directors

   •The Duties, Responsibilities & Liabilities of Directorship
   • Emerging Role of Independent Directors
   • Corporate Governance
   • Stakeholders - Dialogue and Engagement
   • The Challenge and promise of transparency /ethics
   • Corporate Frauds: Prevention and Directors' Guidance
   • Corporate Leadership for Maximizing Effectiveness of the Board
   • Strategic leadership
   • Leading and Managing Corporate Innovation
   • Corporate Social & Environmental Responsibility
   • Leading Corporate Transformation
   • Corporate governance risk at board level


   * Training program is delivered through our business partner alliance



                                                                           29
Riskpro Training Credentials
Company          Training Details
                  One Day Fraud Risk Training in the Factoring Business
                  In-depth understanding of fraud schemes, fraud prevention measures


                  One Day Risk Management Training / ISO 31000 Training
                  Enterprise Risk Management Training with a focus on Strategic Risk,
                   Reputation Risk and Outsourcing Risk

                  One Day intensive Enterprise Risk Management Training at Sanand, Gujarat
                  Training Led by Ex Head – Corporate Risk Management Larsen & Toubro


                  Half day session on Managing Corporate Governance Risks at the Board
                   level
                  Similar trainings and programs at other public forums such as ASSOCHAM


                  Half Day training on Key Risk Indicators at Corporate Office
                  How to successfully choose effective KRI and implement leading and lagging
                   KRI

                  One Day training on Corporate Fraud Risks at the Company’s offsite
                  Numerous case studies and interactive sessions

                                           30
Training Delivery Methodology

Need Analysis - Program Coverage
  • Discussion with Company’s Training Dept to define training scope and objectives
  • Development of relevant content considering industry best practices
  • Incorporation of practical examples from client operations


Design and development
  • Coordination with your company to segment audience based on similar background and job responsibilities
    Development of training material relevant to your employees
  • Development of hand – outs and materials, case studies relevant for engagement of audience


Implementation and Delivery of Training
  • Coordination relating to faculty travel.
  • Delivery of training by highly qualified faculty.
  • Follow through on remaining open questions.


Evaluation
  • Feedback and assessment with respect to meeting training objectives
  • Periodic Assessment of use test of knowledge in day to day engagements




                                                        31
Our Training Delivery Focus Areas

                                           Quality Training
                                           Delivery




                            Thought
                            leadership   RiskPro Training     Client Value
                                                              Creation




                                            Knowledge
                                            Repository




Skills Base   To provide a base for deploying industry wise skills, knowledge assets, and best
              practices to proposals and client engagements.




 Showcase     To provide a showcase for thought leadership and capabilities as your preferred
              Training partner.



  Training    To support client engagements with knowledge skills required for relevant resources
              covering business overview, Developing functional expertise in area of operation.




                                                         32
Riskpro Clients                                                                                          Our Clients




*Any trademarks or logos used throughout this presentation are the property of their respective owners



                                                                                       33
Team Experiences                                                                                         Our Experiences




                                    Our team members have worked at world class Companies


*Any trademarks or logos used throughout this presentation are the property of their respective owners

                                                                             34
RESUMES – Our team                                                                     Credentials

                 Co-Founder - Riskpro
                 CA, CPA, MBA-Finance (USA), FRM (GARP)
 Manoj Jain


                 Over 10 years international experience – 6 years in Bahrain and 4 years USA
                 15 years exp in risk management consulting and internal audits, Specialization in
                  Operational Risk, Basel II, Sox and Control design
                 Worked for Ernst & Young (Bahrain), Arab Investment Company (Bahrain),
                  Navigant Consulting(USA), Kotak Mahindra Bank (India) and Credit Suisse(India)
                 Sox Compliance project for Fannie Mae, USA ( $900+ Billion Mortgage Company)


                 Co- Founder - Riskpro
                 CA (India), MBA (Netherlands), CIA (USA)
 Rahul Bhan




                 Over 15 years of extensive internal and external audit experience in India and
                  abroad.
                 Worked with KPMG United Arab Emirates, PKF South Africa, Ernst and Young
                  Kuwait, Deloitte Netherlands and KPMG India.
                 Worked with clients in a wide variety of industries and countries including trading,
                  retail and consumer goods, NGO, manufacturing and banking and finance. Major
                  clients include banks, investment companies, manufacturing organizations,
                  aviation etc.


                                                      35
RESUMES - Our team                                                                                Credentials


                     Co-Founder - Riskpro
 Casper Abraham

                     PGD (Electrical & Electronics & Computer Programming)
                     30 years of experience in Information & Communications Technology (ICT) Solutions
                      for Retail, Garments, Manufacturing, Services Industries.
                     Has created Companies, Divisions, Products, Brands, Teams & Markets.
                     Consulting in Business, Technology, Marketing & Sales & Strategic Planning.
                     Advisory, Training, Workshops & Implementation in Systems Thinking, Systems
                      Modeling & Balanced Scorecard
                     Worked with TIFR, Mahindra, Ambience, Communico-Graphique & Ionidea Inc, USA,

                     Sr Vice President – Risk Management
                      MBA, PDFM,NSE-NCFM, PMP, CSSGB,ISO 9001:2000 I.A,GARP-FBR, ITILV3,CPP-BPM
 Hemant Seigell




                  

                     Professional with 17 years of rich experience into diverse Consumer finance/ Lending
                      operations ,Risk Management,BPMS, Consumer Banking, NBFC, Management Consulting &
                      Housing finance in BFSI industry having successfully led key business strategic
                      engagements across multi-product environment in APAC, Australia and US regions.
                     Worked with GE, ABN AMRO Bank, Citigroup, Accenture, Deutsche Postbank
                     Highly skilled and expert Trainer in Risk areas across Credit, Fraud, Operational, Corporate
                      Risk management.
                     Specializes in Fraud Control, AML/KYC Compliance ,QA ,ERM and Regulatory governance.



                                                             36
RESUMES - Our team                                                                              Credentials


                    Head - Insurance Risk Advisory services
                    B.sc, Associate of Indian Institute of Insurance
                     Licensed Category A Insurance surveyor
 R. Gupta


                 

                    26 years of experience in Insurance advisory services, Loss adjusting for large
                     corporates,Claims management.
                    Has assessed more than 4500 high value insurance claims across various industry
                     sectors.
                    Risk management inspection
                    Valuations of fixed assets for insurance purpose.


                    Head - Human Capital Management
 Nilesh Bhatia




                    Chartered Accountant, Lead Assessor ISO 9000, Six Sigma Trained, Trained on Situational
                     Leadership, Trained on interviewing skills and Whole Message Model.
                    Over two decades of international, multi-cultural experience in finance and human resources
                     viz. internal audit, accounting operations, accounting process review & re-designing, risk
                     management, business solutioning, six sigma projects, talent acquisition, talent retention,
                     organization design/redesigning, compensation and appraisal processing, employee and
                     customer satisfaction surveys, knowledge management and finance services.
                    Worked with Citicorp/MGF, India Glycol, Delphi, American Express India, American Express
                     USA, Fidelity International and Macquarie Global Finance Services India.



                                                            37
RESUMES - Our team                                                                              Credentials

                       Head – Taxation Risk Advisory
 Rajesh Jhalani

                       B.Com, FCA
                       Senior Partner with 48 year old Delhi based Chartered Accountant firm, Mehrotra
                        and Mehrotra
                       Over 19 years of experience in the field of Audit, Taxation, Company law matters.
                       Major clients served are NTPC, BHEL, Bank of India, PNB, Airport Authority of
                        India etc.

                    President – Banking & Financial Services
                       A senior researcher in Applied Mathematics leading to Ph.D after MSc (Mathematics),
 Sivaramakrishnan




                        CWA, CAIIB
                       Combined experience of 25+ years in corporate banking, risk management,
                        international trade finance, development of risk rating models, project finance, credit
                        monitoring and NPA management
                       Since 2006 conducting open / in-house training on the above domains to all Top
                        public/ new and old private sector banks, top MNC banks (India and abroad), leading
                        NBFCs and corporates in manufacturing and financial services space; Worked on IFC
                        (World Bank) funded projects for MSMEs in India and abroad
                       Worked for Bank of Baroda and ICICI Bank – bestowed Top Performer Award
                        continuously two years during his tenure; widely travelled abroad for business
                        relations, seminars, offering training, investor meetings, NYSE listing and for
                        processes involving establishment of representative Office in USA


                                                             38
RESUMES - Our team                                                                          Credentials

                  Executive Vice President – Risk Management ( Banking & Financial Services)
                     A hands-on banking professional {BSc (Mathematics), CAIIB with considerable
                      domestic and international experience
 Kashi Banerjee



                     An aggregate experience of 24+ years across industry, mainly BFSI in several
                      functional areas including Retail and Commercial Banking, Corporate Lending, team
                      member of the Business Process Re-Engineering project (BPR); conceptualizing and
                      setting up shared services centres for centralized operations for the Bank in India.
                     Management through ERM framework overseeing all key areas of the business
                      through various Operational Risk tools like KRI / RCSA matrices. Managing of major
                      project implementation of Basel II and Compliance risk framework
                     Directing, reviewing and advising Board of Directors on various compliance issues and
                      representing the bank to the Central Bank regulatory offices.
                     Worked for ANZ Grindlays Bank, Standard Chartered, Bahraini Saudi Bank and Dubai
                      Holdings ( subsidiary)
                  Consultant – Information Security & IT Governance
 Anjay Agarwal




                   LLB, CA, CISA, CWA, CS, CFE and others

                   Over 15 years of experience in the field of Audit, Taxation, Investigations.

                   Specializing in the field of Systems Audit, Cybrex Audit, Computer Crime
                     Investigations, IS Forensics
                   International Committee Member of Governmental and Regulatory Agencies
                     Board and Academic Relations Committee of ISACA, USA


                                                          39
RESUMES - Our team                                                                                   Credentials

                        Executive Vice President – Risk Management ( Banking & Financial Services)
 Vijayan Govindarajan

                           Professional Risk Manager with considerable domestic and international experience
                           An aggregate experience of 30 + years across industry, mainly Banking in several
                            functional areas including Wholesale Credit Risk, Operational Risk, Trade Finance ,
                            Retail Banking and Islamic Financial Services.
                           Track record of setting up of excellence in the set-up, and management of credit and
                            operational risk, compliance and credit administration functions in retail, commercial ,
                            Islamic Banking and offshore banking entities in the Middle East.
                           Key strength includes Corporate Credits, Risk Management in IT, implementation of
                            Risk Management module in core banking Bank’s Policies, procedures, Country Risk.
                            Played an active role in 3 core banking software implementations
                           Worked for a Private Sector Bank in India, ABN AMRO Bank, Bahrain, Bank Muscat
                            Bahrain and BMI Bank Bahrain as AGM Risk Management.




                                                                  40
RESUMES - PARTNERSHIPS
                     Specialist Risk Consultant – Business Continuity
Andrew Hiles

                     Founder and 15-year Chairman of Survive, the first international user group for Business
                      Continuity professionals
                     Founding director and first Fellow of the Business Continuity Institute
                     Over 25 years international consulting expertise in Risk, Crisis, Emergency, Incident, and
                      Business Continuity and ICT Disaster Recovery Management
                     Multi-sector experience including Banking, Insurance, Finance, Oil, Gas, Energy,
                      Manufacturing, Retail, Hi-Tech & Telecom
                     Western Press Award for services to business, 1994; BCI/CIR nomination for
                      lifetime achievement in BC, 1999, London; inducted into BC Hall of Fame by CPM magazine,
                      2004, Washington DC.

                     Specialist Risk Consultant – Enterprise Risk Management
Chris E. Mandel




                     Highly skilled risk and insurance professional with 25 years of experience designing,
                      developing and implementing large, global corporate risk management programs for Fortune
                      500 firms.
                     Principal Consultant and Founder - Excellence in Risk Management, LLC. (Texas, USA) Co-
                      founder and EVP, Professional Services, rPM3 Solutions, LLC (Maryland, USA).
                     Past experiences include Head of Global Risk Management for USAA, PepsiCo/Tricon
                      Global and American National Red Cross
                     Additional risk and insurance experience at Verizon Corp,. Marsh USA and Liberty Mutual
                      Insurance Co.
                     2004 Risk Manager of the Year – 2007 recipient of the Alexander Hamilton Award for
                      “Excellence in ERM” (at USAA) – former President, Risk and Insurance Management
                      Society, Inc.

                                                            41
RESUMES - Advisors                                                                                 Credentials

                      Founder partner of Mehrotra and Mehrotra, a 48 year old CA firm in India
 Mr. MP Mehrorta

                      B.Com, FCA, LLB
                      Over 48 years of experience in audits, taxation, legal matters, loan syndication etc.
                      Trustee of Cochin Port Trust, Member of Task Force for MOUs, Ministry of Heavy
                       Industries & Public Enterprises, Govt. of India, Ex- Member of Central Board of
                       Trustees, Employees’ Provident Fund Organisation (EPFO), Ministry of Labour,
                       Govt. of India, New Delhi.
                      Ex - Director, Canara Bank


                      Practicing chartered accountant in Delhi
                      CA, ICWA
 Mr. PK Gupta




                      Over 35 years of professional experience.
                      Trustee, Kargil Shaheed Smarak Samiti
                      Hon. Treasurer, World Academy of Spiritual Sciences (WASS).
                      Panel Arbitrator, International Centre for Alternative Dispute Resolution
                      Arbitrator, Cement Corporation of India
                      Arbitrator, Bombay Stock Exchange Limited
                      Arbitrator, Central Depository Services (India) Limited
                      Arbitrator’s Panel of Indian Council of Arbitration



                                                                   42
Key Contacts
 Corporate                           Mumbai                      Delhi                       Bangalore
    Riskpro India                    Manoj Jain                  Rahul Bhan                  Casper Abraham
 Ventures (P) Limited                Director                    Director                    Director
                                     M- 98337 67114              M- 99680 05042              M- 98450 61870
                                     manoj.jain@riskpro.in       rahul.bhan@riskpro.in       casper.abraham@riskpro.in
     info@riskpro.in
     www.riskpro.in                  Sivaramakrishnan            Hemant Seigell              Vijayan Govindarajan
                                     President – Banking & FS    SVP – Risk Management       EVP – Risk Management
 C 561, Defence colony               M- 98690 19311              M- 99536 97905              M- 99166 63652
   New Delhi 110024                  smaran.iyer@riskpro.in      hemant.seigell@riskpro.in   vijayan.govindarajan@riskpro.in

 Ahmedabad                           Pune                        Kolkata                     Gurgaon
 Maulik Manakiwala                   M.L. Jain                   Kashi Banerjee              Nilesh Bhatia
 Associate Firm                      Principal – Strategy Risk   EVP – Risk Management       Head – Human Capital Mgt.
 M – 98256 40046                     M- 98220 11987              M- 98304 75375              M- 98182 93434
                                     mljain@riskpro.in           kashi.banerjee@riskpro.in   nilesh.bhatia@riskpro.in
 Gourav Ladha
 Sap Risk Advisory
 M- 97129 52955

 Salem                               Ghaziabad                   Agra                        Hyderabad

 Chandrasekeran                      R Gupta                     Alok Kumar Agarwal          Phanindra Prakash
 Recruitment franchisee              Head – Insurance Risk       Associate Firm              Associate Firm
 M – 94435 99132                     M- 98101 07387              M- 99971 65253              M- 95500 61616



Copyright- © 2012 Riskpro ,India .All rights reserved.              43

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Risk Pro Trainings Brochure

  • 1. Risk Management Trainings & Certification Academy Riskpro, India 1
  • 3. Who is Riskpro… Why us? ABOUT US MISSION  Riskpro is an organisation of member firms around India devoted to client service  Provide integrated risk management excellence. Member firms offer wide range consulting services to mid-large sized of services in the field of risk management. corporate /financial institutions in India  Currently it has offices in three major cities  Be the preferred service provider for Mumbai, Delhi and Bangalore and alliances complete Governance, Risk and Compliance in other cities. (GRC) solutions.  Managed by experienced professionals with experiences spanning various industries. VALUE PROPOSITION DIFFERENTIATORS  You get quality advisory, normally delivered by large consulting firms, at fee levels  Risk Management is our main focus charged by independent & small firms  Over 200 years of cumulative experience  High quality deliverables  Hybrid Delivery model  Multi-skilled & multi-disciplined organisation.  Ability to take on large and complex projects  Timely completion of any task due to delivery capabilities  Affordable alternative to large firms  We Hold hands, not shake hands. 3
  • 4. RiskPro Highlights Large talent pool of risk experts, consultants and associate partners in India with deep domain skills for domestic and global clients 11 service locations across Indian region with key offices in New Delhi, Mumbai and Bangalore Deep expertise in consulting with over 200 years of cumulative consulting experience Operating Groups: Risk-Advisory, Consulting, Training & HCMS Service Lines : Credit, Operational, Fraud Risks, ERM, Regulatory Compliance, Outsourcing Management, Corporate governance We are fastest growing risk consulting company and have realistic plans to capture coming opportunities while competing with Big - 4’s for superior, unmatched, low cost services to our clients 4
  • 5. Riskpro’s Network Presence New Delhi Agra Ahmedabad Kolkata Mumbai Pune Hyderabad Bangalore Salem 5
  • 6. Training & Learning Development Services 6
  • 7. Need for Professional Risk Trainings… • Companies adapt to the aftershocks of the global recession, risk management is a top priority for their senior executives and boards. • Financial crisis revealed that risk management processes cannot be effective if they are siloed and fragmented. • Right training for executives helps learn how to identify the different types of risk facing your company. • Achieve an appropriate balance between innovation and risk, and protect your company from the consequences of uncertain and unexpected events. We at Riskpro offer a integrated comprehensive customized Training solutions helping your workforce prepare for next generation corporate leaders !! 7
  • 8. Risk Management Trainings – Our Viewpoint 8
  • 9. Risk Management Trainings – Delivery Methods Onsite- Instructor Led Online- Web based Webinars -Corporate Institutional - Multi city delivery capability for training - Interactive webinars on hot topics or trainings for senior to large audience customized areas for global access management with strategic - Suitable for frontline staff for induction audience interest areas and onboarding requirements - Complimentary or Recorded versions - Classroom trainings for - Delivered live by experts providing for self paced re-cap and reference junior/mid level executives topic outline framework - On demand services with select topics - Delivered by knowledge - Low cost model at regular intervals or - Conducted by industry experts with experts across industry fixed duration e-learning platform Q&A session domains 9
  • 11. Risk Management Trainings 11
  • 12. Risk Management Trainings Overview Corporate Governance & Risk Management • Introduction & Definition • Corporate Governance History • Global Best Practices in Corporate Governance • Issues and Challenges • Requirements of Clause 49 • New Company Bill 2011 & its implications • Overview of MCA Voluntary Guidelines on Corporate Governance • Independent Directors Role • Board Evaluation – Why and How to do it. 12
  • 13. Risk Management Trainings Overview Fraud Risk Management • Understand the changing perspectives on fraud • Understanding Financial Fraud • Fraud & Retail Banking • Importance of fraud detection, deterrence, and prevention • Role GRC to better prevent fraud • Understand the types of fraud and detection techniques • Deploy technology effectively to deter and detect fraud • Enhance your organization’s fraud risk management capability 13
  • 14. Risk Management Trainings Overview Operational Risk Management • Definition and Types • Discussion of recent Operational Loss events • How people contribute to operational losses • Strong Internal Control Framework – Avoiding Process lapses • IT Infrastructure - Minimize system failures • Risk Identification and Assessment Process • Insurance cover and mapping to historical losses • Legal Risk • Compliance Risk 14
  • 15. Risk Management Trainings Overview Business Continuity Management • Project Initiation And Management • Risk Evaluation & Control • Business Impact Analysis • Developing Continuity Strategies • Disaster Stages and Process Management • Emergency Response And Operations • Developing And Implementing The Business Continuity Plan • Public Relations And Crisis Communication • Management Reporting 15
  • 16. Risk Management Trainings Overview Outsourcing Risk Management • Why outsourcing risk is the hidden risk • Building a strong business case for outsourcing • Periodic review of vendor processes • Monitoring and Reporting of Outsourcing arrangements • Importance of Business continuity of the vendor • Risk Analysis of Material Outsourced Contracts • RBI guidelines on outsourcing risk management • Reputation Risk runs high in Outsourced arrangements • Preparedness to bring back the process in-house 16
  • 17. Risk Management Trainings Overview Reputational Risk Management • Definition and case studies • Why reputation risk management is a separate risk type • Identifying and monitoring reputation risk • Quantifying reputation risk • Reputation risk riding on mitigation efforts of Operational Risk • Emergency Response & Media communication • Diluting impact of an occurred reputation risk event 17
  • 18. Risk Management Trainings Overview Internal Controls & ERM • Strong Internal Control Framework – COSO Framework • Risk Based Internal Audit • Policy and Process Framework • ERM Fundamentals and Practices • ERM Methodology & COSO components • Risk governance framework • Risk Aggregation & Reporting • Use of Technology in ERM • Governance, Risk and Compliance – The three Pillars of ERM • Modern ERM: The New Risk Management Paradigm & ISO 31000 18
  • 19. Risk Management Trainings Overview AML- KYC Management •Introduction to KYC/ AML concept •Client On boarding/ Account Life cycle- Case Studies •KYC Policy Framework •Establishing Client Identity •Regulatory Oversight & Role of FIU’s •A B2B Complexity •Home and Host Issues •Customer Due Diligence •Enhanced Due Diligence- Warranting Situations 19
  • 20. Risk Management Trainings Overview Risk Control Self Assessment (RCSA) Management • Customized risk control matrix framework • Controls objective , associated risks, Audit steps • Reconciliations and Proofing management & review • SOX 404 compliance • KRI reporting and review • Process manual checks/ updation under ver. Control 20
  • 21. Risk Management Trainings Overview Business Process Re-engineering (BPR) • Building Cross functional teams • Identify Customer driven objectives • Develop Strategic Purpose • Map & Analyze As-Is Process • Create Activity Models • Create Process Models • Simulate & Perform ABC • Identify disconnects & Value adding processes • Design To-Be Processes • Implement Reengineered Processes • Improve Continuously 21
  • 22. Risk Management Trainings Overview ISO 31000 : 2009 Standards on Risk Management • Introduction and Background- Concepts, Standards • Risk management program, risk identification and assessment-Elements • Risk Assessment, Monitoring and Control- Techniques • Risk reporting and Analytics • Risk Management Framework • Integration and ERM • Key principles and Clauses 22
  • 23. Risk Management Trainings Overview Behavioral and Soft Skills Development Project Manager Written Communication Customer Service Skills First Time Manager Orientation Feedback Skills Business Writing Skills Time Management Developing Interpersonal Skills Presentation Skills Train the Trainer Selling Skills Conducting Effective Meetings Interviewing Skills Team Building Team Motivation Conference Call Essentials Goal Setting New Hire Orientation Communication Skills Voice & Accent Facilitation Skills Telephone Customer Service Telesales Training Leadership Skills Change Management 23
  • 24. Training programs leading to Certification 24
  • 25. Risk Management Trainings Overview Six Sigma Quality Management • Introduction- Six Sigma & Lean concepts • Overview- QMS/ DFSS/DMAIC approach methodology • Define Stage • Measure Stage • Analyze Stage • Improve & Control Stage • Evaluation *Our Training faculty is an accredited service provider of six sigma quality training course 25
  • 26. Risk Management Trainings Overview Project Management • Introduction to Project Management • Project Management Context • Project Management Processes • Project Integration Management • Project Scope Management • Project Time Management • Project Cost Management • Project Quality Management • Project Human Resource Management • Project Communications Management • Project Risk Management • Project Procurement Management • Professional Responsibilities of the Project Manager *Our Training faculty is an accredited Global Registered Education Provider (R.E.P.) affiliated with the Project Management Institute (PMI®), USA 26
  • 27. Risk Management Trainings Overview Financial Risk Manager (FRM) -Overview and Methodology- Level 1 & 2 -Foundations of Risk Management -Valuation and Risk Modelling -Financial Markets and Products -Quantitative Analysis -Market Risk Measurement and Management -Credit Risk Measurement and Management -Operational and Integrated Risk Management -Risk and Investment Risk Management -Current Issues In Financial Markets 27
  • 28. Risk Management Trainings Overview Risk Management Professional (RMP) • E-learning Modules: • AML / KYC • Basel II • Fundamentals of Risks & Types • Corporate Governance • Financial Risks, Insurance Risks, GRC frameworks • Practical Web sessions : • ERM • Basel II Concepts and Approaches • Operational Risk & BCM • Information Security and IT Governance • Treasury and Treasury Products *Our Training program is delivered through our business service provider via e-learning mode 28
  • 29. Risk Management Trainings Overview Masterclass Training for Directors •The Duties, Responsibilities & Liabilities of Directorship • Emerging Role of Independent Directors • Corporate Governance • Stakeholders - Dialogue and Engagement • The Challenge and promise of transparency /ethics • Corporate Frauds: Prevention and Directors' Guidance • Corporate Leadership for Maximizing Effectiveness of the Board • Strategic leadership • Leading and Managing Corporate Innovation • Corporate Social & Environmental Responsibility • Leading Corporate Transformation • Corporate governance risk at board level * Training program is delivered through our business partner alliance 29
  • 30. Riskpro Training Credentials Company Training Details  One Day Fraud Risk Training in the Factoring Business  In-depth understanding of fraud schemes, fraud prevention measures  One Day Risk Management Training / ISO 31000 Training  Enterprise Risk Management Training with a focus on Strategic Risk, Reputation Risk and Outsourcing Risk  One Day intensive Enterprise Risk Management Training at Sanand, Gujarat  Training Led by Ex Head – Corporate Risk Management Larsen & Toubro  Half day session on Managing Corporate Governance Risks at the Board level  Similar trainings and programs at other public forums such as ASSOCHAM  Half Day training on Key Risk Indicators at Corporate Office  How to successfully choose effective KRI and implement leading and lagging KRI  One Day training on Corporate Fraud Risks at the Company’s offsite  Numerous case studies and interactive sessions 30
  • 31. Training Delivery Methodology Need Analysis - Program Coverage • Discussion with Company’s Training Dept to define training scope and objectives • Development of relevant content considering industry best practices • Incorporation of practical examples from client operations Design and development • Coordination with your company to segment audience based on similar background and job responsibilities Development of training material relevant to your employees • Development of hand – outs and materials, case studies relevant for engagement of audience Implementation and Delivery of Training • Coordination relating to faculty travel. • Delivery of training by highly qualified faculty. • Follow through on remaining open questions. Evaluation • Feedback and assessment with respect to meeting training objectives • Periodic Assessment of use test of knowledge in day to day engagements 31
  • 32. Our Training Delivery Focus Areas Quality Training Delivery Thought leadership RiskPro Training Client Value Creation Knowledge Repository Skills Base To provide a base for deploying industry wise skills, knowledge assets, and best practices to proposals and client engagements. Showcase To provide a showcase for thought leadership and capabilities as your preferred Training partner. Training To support client engagements with knowledge skills required for relevant resources covering business overview, Developing functional expertise in area of operation. 32
  • 33. Riskpro Clients Our Clients *Any trademarks or logos used throughout this presentation are the property of their respective owners 33
  • 34. Team Experiences Our Experiences Our team members have worked at world class Companies *Any trademarks or logos used throughout this presentation are the property of their respective owners 34
  • 35. RESUMES – Our team Credentials  Co-Founder - Riskpro  CA, CPA, MBA-Finance (USA), FRM (GARP) Manoj Jain  Over 10 years international experience – 6 years in Bahrain and 4 years USA  15 years exp in risk management consulting and internal audits, Specialization in Operational Risk, Basel II, Sox and Control design  Worked for Ernst & Young (Bahrain), Arab Investment Company (Bahrain), Navigant Consulting(USA), Kotak Mahindra Bank (India) and Credit Suisse(India)  Sox Compliance project for Fannie Mae, USA ( $900+ Billion Mortgage Company)  Co- Founder - Riskpro  CA (India), MBA (Netherlands), CIA (USA) Rahul Bhan  Over 15 years of extensive internal and external audit experience in India and abroad.  Worked with KPMG United Arab Emirates, PKF South Africa, Ernst and Young Kuwait, Deloitte Netherlands and KPMG India.  Worked with clients in a wide variety of industries and countries including trading, retail and consumer goods, NGO, manufacturing and banking and finance. Major clients include banks, investment companies, manufacturing organizations, aviation etc. 35
  • 36. RESUMES - Our team Credentials  Co-Founder - Riskpro Casper Abraham  PGD (Electrical & Electronics & Computer Programming)  30 years of experience in Information & Communications Technology (ICT) Solutions for Retail, Garments, Manufacturing, Services Industries.  Has created Companies, Divisions, Products, Brands, Teams & Markets.  Consulting in Business, Technology, Marketing & Sales & Strategic Planning.  Advisory, Training, Workshops & Implementation in Systems Thinking, Systems Modeling & Balanced Scorecard  Worked with TIFR, Mahindra, Ambience, Communico-Graphique & Ionidea Inc, USA,  Sr Vice President – Risk Management MBA, PDFM,NSE-NCFM, PMP, CSSGB,ISO 9001:2000 I.A,GARP-FBR, ITILV3,CPP-BPM Hemant Seigell   Professional with 17 years of rich experience into diverse Consumer finance/ Lending operations ,Risk Management,BPMS, Consumer Banking, NBFC, Management Consulting & Housing finance in BFSI industry having successfully led key business strategic engagements across multi-product environment in APAC, Australia and US regions.  Worked with GE, ABN AMRO Bank, Citigroup, Accenture, Deutsche Postbank  Highly skilled and expert Trainer in Risk areas across Credit, Fraud, Operational, Corporate Risk management.  Specializes in Fraud Control, AML/KYC Compliance ,QA ,ERM and Regulatory governance. 36
  • 37. RESUMES - Our team Credentials  Head - Insurance Risk Advisory services  B.sc, Associate of Indian Institute of Insurance Licensed Category A Insurance surveyor R. Gupta   26 years of experience in Insurance advisory services, Loss adjusting for large corporates,Claims management.  Has assessed more than 4500 high value insurance claims across various industry sectors.  Risk management inspection  Valuations of fixed assets for insurance purpose.  Head - Human Capital Management Nilesh Bhatia  Chartered Accountant, Lead Assessor ISO 9000, Six Sigma Trained, Trained on Situational Leadership, Trained on interviewing skills and Whole Message Model.  Over two decades of international, multi-cultural experience in finance and human resources viz. internal audit, accounting operations, accounting process review & re-designing, risk management, business solutioning, six sigma projects, talent acquisition, talent retention, organization design/redesigning, compensation and appraisal processing, employee and customer satisfaction surveys, knowledge management and finance services.  Worked with Citicorp/MGF, India Glycol, Delphi, American Express India, American Express USA, Fidelity International and Macquarie Global Finance Services India. 37
  • 38. RESUMES - Our team Credentials  Head – Taxation Risk Advisory Rajesh Jhalani  B.Com, FCA  Senior Partner with 48 year old Delhi based Chartered Accountant firm, Mehrotra and Mehrotra  Over 19 years of experience in the field of Audit, Taxation, Company law matters.  Major clients served are NTPC, BHEL, Bank of India, PNB, Airport Authority of India etc. President – Banking & Financial Services  A senior researcher in Applied Mathematics leading to Ph.D after MSc (Mathematics), Sivaramakrishnan CWA, CAIIB  Combined experience of 25+ years in corporate banking, risk management, international trade finance, development of risk rating models, project finance, credit monitoring and NPA management  Since 2006 conducting open / in-house training on the above domains to all Top public/ new and old private sector banks, top MNC banks (India and abroad), leading NBFCs and corporates in manufacturing and financial services space; Worked on IFC (World Bank) funded projects for MSMEs in India and abroad  Worked for Bank of Baroda and ICICI Bank – bestowed Top Performer Award continuously two years during his tenure; widely travelled abroad for business relations, seminars, offering training, investor meetings, NYSE listing and for processes involving establishment of representative Office in USA 38
  • 39. RESUMES - Our team Credentials Executive Vice President – Risk Management ( Banking & Financial Services)  A hands-on banking professional {BSc (Mathematics), CAIIB with considerable domestic and international experience Kashi Banerjee  An aggregate experience of 24+ years across industry, mainly BFSI in several functional areas including Retail and Commercial Banking, Corporate Lending, team member of the Business Process Re-Engineering project (BPR); conceptualizing and setting up shared services centres for centralized operations for the Bank in India.  Management through ERM framework overseeing all key areas of the business through various Operational Risk tools like KRI / RCSA matrices. Managing of major project implementation of Basel II and Compliance risk framework  Directing, reviewing and advising Board of Directors on various compliance issues and representing the bank to the Central Bank regulatory offices.  Worked for ANZ Grindlays Bank, Standard Chartered, Bahraini Saudi Bank and Dubai Holdings ( subsidiary) Consultant – Information Security & IT Governance Anjay Agarwal  LLB, CA, CISA, CWA, CS, CFE and others  Over 15 years of experience in the field of Audit, Taxation, Investigations.  Specializing in the field of Systems Audit, Cybrex Audit, Computer Crime Investigations, IS Forensics  International Committee Member of Governmental and Regulatory Agencies Board and Academic Relations Committee of ISACA, USA 39
  • 40. RESUMES - Our team Credentials Executive Vice President – Risk Management ( Banking & Financial Services) Vijayan Govindarajan  Professional Risk Manager with considerable domestic and international experience  An aggregate experience of 30 + years across industry, mainly Banking in several functional areas including Wholesale Credit Risk, Operational Risk, Trade Finance , Retail Banking and Islamic Financial Services.  Track record of setting up of excellence in the set-up, and management of credit and operational risk, compliance and credit administration functions in retail, commercial , Islamic Banking and offshore banking entities in the Middle East.  Key strength includes Corporate Credits, Risk Management in IT, implementation of Risk Management module in core banking Bank’s Policies, procedures, Country Risk. Played an active role in 3 core banking software implementations  Worked for a Private Sector Bank in India, ABN AMRO Bank, Bahrain, Bank Muscat Bahrain and BMI Bank Bahrain as AGM Risk Management. 40
  • 41. RESUMES - PARTNERSHIPS  Specialist Risk Consultant – Business Continuity Andrew Hiles  Founder and 15-year Chairman of Survive, the first international user group for Business Continuity professionals  Founding director and first Fellow of the Business Continuity Institute  Over 25 years international consulting expertise in Risk, Crisis, Emergency, Incident, and Business Continuity and ICT Disaster Recovery Management  Multi-sector experience including Banking, Insurance, Finance, Oil, Gas, Energy, Manufacturing, Retail, Hi-Tech & Telecom  Western Press Award for services to business, 1994; BCI/CIR nomination for lifetime achievement in BC, 1999, London; inducted into BC Hall of Fame by CPM magazine, 2004, Washington DC.  Specialist Risk Consultant – Enterprise Risk Management Chris E. Mandel  Highly skilled risk and insurance professional with 25 years of experience designing, developing and implementing large, global corporate risk management programs for Fortune 500 firms.  Principal Consultant and Founder - Excellence in Risk Management, LLC. (Texas, USA) Co- founder and EVP, Professional Services, rPM3 Solutions, LLC (Maryland, USA).  Past experiences include Head of Global Risk Management for USAA, PepsiCo/Tricon Global and American National Red Cross  Additional risk and insurance experience at Verizon Corp,. Marsh USA and Liberty Mutual Insurance Co.  2004 Risk Manager of the Year – 2007 recipient of the Alexander Hamilton Award for “Excellence in ERM” (at USAA) – former President, Risk and Insurance Management Society, Inc. 41
  • 42. RESUMES - Advisors Credentials  Founder partner of Mehrotra and Mehrotra, a 48 year old CA firm in India Mr. MP Mehrorta  B.Com, FCA, LLB  Over 48 years of experience in audits, taxation, legal matters, loan syndication etc.  Trustee of Cochin Port Trust, Member of Task Force for MOUs, Ministry of Heavy Industries & Public Enterprises, Govt. of India, Ex- Member of Central Board of Trustees, Employees’ Provident Fund Organisation (EPFO), Ministry of Labour, Govt. of India, New Delhi.  Ex - Director, Canara Bank  Practicing chartered accountant in Delhi  CA, ICWA Mr. PK Gupta  Over 35 years of professional experience.  Trustee, Kargil Shaheed Smarak Samiti  Hon. Treasurer, World Academy of Spiritual Sciences (WASS).  Panel Arbitrator, International Centre for Alternative Dispute Resolution  Arbitrator, Cement Corporation of India  Arbitrator, Bombay Stock Exchange Limited  Arbitrator, Central Depository Services (India) Limited  Arbitrator’s Panel of Indian Council of Arbitration 42
  • 43. Key Contacts Corporate Mumbai Delhi Bangalore Riskpro India Manoj Jain Rahul Bhan Casper Abraham Ventures (P) Limited Director Director Director M- 98337 67114 M- 99680 05042 M- 98450 61870 manoj.jain@riskpro.in rahul.bhan@riskpro.in casper.abraham@riskpro.in info@riskpro.in www.riskpro.in Sivaramakrishnan Hemant Seigell Vijayan Govindarajan President – Banking & FS SVP – Risk Management EVP – Risk Management C 561, Defence colony M- 98690 19311 M- 99536 97905 M- 99166 63652 New Delhi 110024 smaran.iyer@riskpro.in hemant.seigell@riskpro.in vijayan.govindarajan@riskpro.in Ahmedabad Pune Kolkata Gurgaon Maulik Manakiwala M.L. Jain Kashi Banerjee Nilesh Bhatia Associate Firm Principal – Strategy Risk EVP – Risk Management Head – Human Capital Mgt. M – 98256 40046 M- 98220 11987 M- 98304 75375 M- 98182 93434 mljain@riskpro.in kashi.banerjee@riskpro.in nilesh.bhatia@riskpro.in Gourav Ladha Sap Risk Advisory M- 97129 52955 Salem Ghaziabad Agra Hyderabad Chandrasekeran R Gupta Alok Kumar Agarwal Phanindra Prakash Recruitment franchisee Head – Insurance Risk Associate Firm Associate Firm M – 94435 99132 M- 98101 07387 M- 99971 65253 M- 95500 61616 Copyright- © 2012 Riskpro ,India .All rights reserved. 43