1. Topic 7

2. Automata
1) Check this link to my ‘intelligent’ cybertwin which I also mentioned in
the PowerPoint. You may like to create your own cybertwin as well.
The more you ‘train’ your twin, the better the responses will be. While
it is just a fun exercise, Think of the opportunities. Imagine if we had a
cybertwin that could answer your questions about the course. Or
perhaps a shopping assistant?
• I think this is a great idea, and I'm sure all teachers would love to have their
own cyber twin! this would free up a lot of time for teachers. Although i
believe students of all ages need interaction with teachers, as this is the best
way to improve their knowledge.

3. Automata
2) Write a one paragraph describing the Turing test and another
paragraph describing an argument against the Turing Test, known as
the about the Chinese room.
• The Turing Test was designed by a man named Alan Turing during the
1950′s. The aim of the test was to see whether machines could think. The
test works by an individual (the interrogator) asking a question, there are
then two answers given. One answer is from a human and the other answer
from a computer. The interrogator has to then decide which answer was
given by the human and which by the computer.
• A nam named John Searle during the 1980′s claimed that the Turing test
could not be used to determine if a machine can think. Searle also states
that software (such as ELIZA) could pass the Turing Test simply by
manipulating symbols of which they had no understanding.

4. Automata
3) Can virtual agents succeed in delivering high-quality customer service
over the Web? Think of examples which support or disaprove the
question or just offer an opinion based on your personal experience.
Write you answer on your blog page or express an opinion on this
voice discussion board (it’s simple to join).
• I do believe that virtual agents can be used to help organisations over the
web. Although i do not believe that they can be used to delive ‘high-
quality’ customer service at this stage. I believe there is to much margin for
era at the moment with virtual agents. Ultimately in my opinion, there is no
better answer than that of a real person who has knowledge on something
that can help you out