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Who are we, What do we do? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
  Aid Efficiency Services   (Governments & Institutions Division) Geneva Headquarters
[object Object],[object Object],[object Object],Our Mission is
Aid Efficiency Services Risk Profiling   of Development Partners (PEs, PIUs etc.) Independent  Procurement  Reviews NGO Benchmarking + Technical Assistance / Capacity Building Documentary Checks  Of Procurement Steps « No Objection »   + By-Products --- Project  Implementation  Monitoring Evaluation Preparation Execution
We provide Answers to the following Questions: NGO Benchmarking Are You Truly Accountable? Risk Profiling  Are You Fit For The Job? Project Monitoring Are You Doing Things Right? Documentary Checks on  Procurement Steps Are You Playing By The Rules? Independent Procurement  Reviews Have You Done The Right Things?
  NGO Benchmarking   « Getting the Seal of Good  Housekeeping  »
No formal definition of a  “ Nonprofit ” … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Nonprofits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How to rise to  the Accountability Challenge? Self-Assessment:  “ We are very good ” … 1 st  Party An interested party does the assessment Each party has his own audit criteria.  Multiplicity. Duplication Focus is on projects  >  organization   + potential  Conflict of Interest? 2 nd  Party 3 rd  Party An independent body, referring to a Standard
Typical Accountability Framework ,[object Object],[object Object],[object Object],NGO 1 st   PARTY “ NGO Clients ”   2 nd   PARTY “ NGO Clients ”   2 nd   PARTY Grantors Beneficiaries Grantee Surrounding  ?   Communities Local ?   Authorities ?  Suppliers   ?  Contractors
Purpose of NGO BM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
NGO BM Certification Audit ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Referenced Codes and Standards ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Approach to these Standards:  Our Rationale (1): ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Risks ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Awareness, through independent audit, and downstream Action shall  minimize these risks and enhance the value of the organization.
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Our Rationale (2):
Standard Design Nonprofit Sector Codes & Standards “ NGO BENCHMARKING ” STANDARD 108 criteria 3 1 Objectively Verifiable  Indicators 2
Perspectives ,[object Object],[object Object],[object Object],[object Object],[object Object],Each and every stakeholder shall be able to  select his  “entry point” into the results:
P1: 9 Dimensions of Best Practices Continuous Improvement Fundraising, Resources Allocation And Financial Controls Communication, Advocacy, Public Image Strategic  Framework Board  of Trustees Human  Resources Integrity  Management Outcomes Operations
P1 :  Dimensions of Best Practices A Certificate is awarded if (a)  70 +  %  , (b)  no major NC  and (c)  D1, 2, 6, 7 >50% Validity: 12 – 18 months
P2:   Contributors ’  Expectations
P3 :  Management Components
[object Object],P4:  4  Steps towards  Continuous Improvement ,[object Object],[object Object],[object Object],[object Object],Plan Act Do Check Higher Quality NGO BENCHMARKING
P4 :  Continuous Improvement
Continuous Improvement  Recommendations
.
Certification Mark
Consolidated Report
Distribution of  “low scores” by criteria
NGO BM Key Features ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Scope  of NGO BM Certification Audits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Status as of August 2009 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Continent  Audits Performed  ICPNO Codes*  Europe  15 3,4,5,6,8,9,11 Africa  33 3, 4, 7, 9,12 America ’s 38 2,4,5,6,7,8,9,11 Asia  31 2,3,4,5,6,8 Total  117  
Services provided under  NGO BENCHMARKING Design of  “ Second-Party Standards” based on  client ’s by-laws or specific requirements  +  application through audits CONSULTANCY TRAINING NGOs Trainers Coverage : The 50 most important  Best Practices criteria  2 to 3-day sessions  with case studies, exercices etc. AUDIT ,[object Object],[object Object],[object Object],[object Object],Consolidated Reports
[object Object],Contact: Robert Jourdain Aid Efficiency Services Phone:   +41 22 739 94 26 Mobile:  +41 79 610 20 44 Fax:        +41 22 739 98 39 Email:    [email_address]
Example P1   P2   P3   P4
Process:  System Integration and Value Added   ,[object Object],Site Audit Auditor ’s Manual Auditor ’s Software Main Software E D T Benchmarking Report The client Consolidated Report All Audits Data Base : Benchmark of Benchmarks + Technical Annex NGO  Standard 2-week preparation Audit Preparation Questionnaire / Contract
Accountability ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Referenced Codes and Standards
“ Money talks ” ,[object Object],[object Object],[object Object],[object Object],[object Object]
Comprehensive?   System Activities $ HR P3  Management Components Act Check Do Plan P4   Continuous Improvement Numerous criteria Virtually none Virtually none Very few
BENEFITS   CREDIBILITY REQUIRES AN INDEPENDENT THIRD-PARTY ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
NGO BM vs ISO 9000 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
LEGISLATION “ Reactive” approach (CORRECTIVE MESURES) MANDATORY (Laws and Regulations) NGO BM VOLUNTARY ( “Market” laws) MECANISMS OF  COMPLIANCE TO BEST PRACTICES “ Proactive“ Approach   (PREVENTIVE MESURES) VOLUNTARY STANDARDS
1. Consolidated Reports ,[object Object],[object Object],[object Object],[object Object]
 
Other features
Distribution of Management Component Scores  by Organizations ’ Size
2. Second-Party Standard / Option a ,[object Object],[object Object],[object Object],[object Object]
Second-Party Standard / Option b ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
3. Training in Best Practices ,[object Object],[object Object],[object Object],[object Object],[object Object]
Training in Best Practices ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Training in Best Practices

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SGS NGO Benchmark Audit

  • 1.
  • 2. Aid Efficiency Services (Governments & Institutions Division) Geneva Headquarters
  • 3.
  • 4. Aid Efficiency Services Risk Profiling of Development Partners (PEs, PIUs etc.) Independent Procurement Reviews NGO Benchmarking + Technical Assistance / Capacity Building Documentary Checks Of Procurement Steps « No Objection » + By-Products --- Project Implementation Monitoring Evaluation Preparation Execution
  • 5. We provide Answers to the following Questions: NGO Benchmarking Are You Truly Accountable? Risk Profiling Are You Fit For The Job? Project Monitoring Are You Doing Things Right? Documentary Checks on Procurement Steps Are You Playing By The Rules? Independent Procurement Reviews Have You Done The Right Things?
  • 6. NGO Benchmarking « Getting the Seal of Good Housekeeping  »
  • 7.
  • 8.
  • 9. How to rise to the Accountability Challenge? Self-Assessment: “ We are very good ” … 1 st Party An interested party does the assessment Each party has his own audit criteria. Multiplicity. Duplication Focus is on projects > organization + potential Conflict of Interest? 2 nd Party 3 rd Party An independent body, referring to a Standard
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17. Standard Design Nonprofit Sector Codes & Standards “ NGO BENCHMARKING ” STANDARD 108 criteria 3 1 Objectively Verifiable Indicators 2
  • 18.
  • 19. P1: 9 Dimensions of Best Practices Continuous Improvement Fundraising, Resources Allocation And Financial Controls Communication, Advocacy, Public Image Strategic Framework Board of Trustees Human Resources Integrity Management Outcomes Operations
  • 20. P1 : Dimensions of Best Practices A Certificate is awarded if (a) 70 + % , (b) no major NC and (c) D1, 2, 6, 7 >50% Validity: 12 – 18 months
  • 21. P2: Contributors ’ Expectations
  • 22. P3 : Management Components
  • 23.
  • 24. P4 : Continuous Improvement
  • 25. Continuous Improvement Recommendations
  • 26. .
  • 29. Distribution of “low scores” by criteria
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35. Example P1 P2 P3 P4
  • 36.
  • 37.
  • 38.
  • 39.
  • 40. Comprehensive? System Activities $ HR P3 Management Components Act Check Do Plan P4 Continuous Improvement Numerous criteria Virtually none Virtually none Very few
  • 41.
  • 42.
  • 43. LEGISLATION “ Reactive” approach (CORRECTIVE MESURES) MANDATORY (Laws and Regulations) NGO BM VOLUNTARY ( “Market” laws) MECANISMS OF COMPLIANCE TO BEST PRACTICES “ Proactive“ Approach (PREVENTIVE MESURES) VOLUNTARY STANDARDS
  • 44.
  • 45.  
  • 47. Distribution of Management Component Scores by Organizations ’ Size
  • 48.
  • 49.
  • 50.
  • 51.
  • 52. Training in Best Practices

Notes de l'éditeur

  1. SGS Tokyo 60% of one staff in Tokyo for the administrative tasks Automatic Scanner to MINIMIZE the manpower requirement in Japan (Documents are scanned and transmitted to SREO Manila. Once the report is received, the documents together with the report are delivered to JBIC Tokyo) 1 consultants for 2 days/month for the promotion aspects SREO Manila 8 persons in SREO Manila: 1 supervisor + 7 analysts Analyst are not yet specialized (all have similar expertise in procurement) Performance Indicators Between the time documents are received by SGS Tokyo and reports are sent by email to JBIC Tokyo. Hard documents/reports are delivered the next day by messenger.