1. YOUR CHAPTER BY STATS AND NUMBERS
JUN 13, 2016
Chapter metrics for "Applying Six Sigma Concepts, Techniquesand
Method for Service Management: Business and IT Service Management
(BSM & ITSM)", published in the book:
Six Sigma Projects and Personal Experiences
Edited by: Abdurrahman Coskun
ISBN 978-953-307-370-5
Publisher: InTech
Publication date: July 2011
This document outlines some of the major factors influencing your paper statistics. The
following are taken into consideration:
1. Cumulative downloads by countries/time frame
2. Cumulative downloads by countries
3. Cumulative downloads by time frame

2. The first graph shows the number of chapter downloads in the last six months by country. The
countries represented in the graph are the TOP 5 countries from which your paper was accessed.
The pie chart above shows the download share by country. Again, the countries represented in the
graph are the TOP 5 countries from which your paper was accessed.
Downloads
Cumulative Downloads By Countries/Time Frame (Total: 25001)
Applying Six Sigma Concepts, Techniquesand Method for Service Management: Business and IT Service Management (BSM & ITSM)
India United States of America Philippines United Kingdom South Af rica
Jan 16 Feb 16 Mar 16 Apr 16 May 16 Jun 16
0
100
200
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Cumulative Downloads By Countries (Total: 25001)
Applying Six Sigma Concepts, Techniquesand Method for Service Management: Business and IT Service Management (BSM & ITSM)
Unit ed St at es of AmericaUnit ed St at es of America: 4766: 4766
IndiaIndia: 4010: 4010
Unit ed KingdomUnit ed Kingdom: 805: 805
PhilippinesPhilippines: 506: 506
Asia/Pacific RegionAsia/Pacific Region : 498: 498

3. The last graph presents the accumulated download share in the last six months. T he time period
is defined from the publication date up to today.
For more information about your chapter statistics log in into your author's profile by following
the link below
http://www.intechopen.com/account/login
Once logged in, you can choose one of the options in the Charts selection. By defining the time
frame, a summary of the total number of downloads by countries within the selected time period
will be displayed. You can also view specific charts referring only to countries, or to a time frame
of your choice.
Thank you for choosing InTech as your Open Access publisher.
Downloads
Cumulative Downloads By Time Frame (Total: 25001)
Applying Six Sigma Concepts, Techniquesand Method for Service Management: Business and IT Service Management (BSM & ITSM)
Jan 16 Feb 16 Mar 16 Apr 16 May 16 Jun 16
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1250