4. Universal Manager  Manager – Spiritual outlook  Swami’s definitions / Teachings  120 minutes

1. The Universal Manager

4. Value based Education

6. EDUCATION EDUCARE Taste less water Sugar (Divinity) TUMBLER (Heart) Stirring Process (Enquiry) Spoon (Intelligence) Sweetened Water (all pervasive divinity) (Unity of all creation) (This recognition of Unity in multiplicity is the ultimate goal of education) TRUE WISDOM

7. Proceed from Superficial Knowledge To Discrimination Knowledge General Knowledge To To Changeless Practical Knowledge (This is ‘WISDOM’) [where in heart is filled with compassion, becomes sacred and aspires for the welfare of one and all.]

8. Value based Manager

9. Wholesome Personality Complete Man Integrated Personality Father Son Citizen Husband Brother Manager ROLES THAT A MAN PLAYS

12. Synchronisation With these ‘Values’ Without these ‘Values’ Thought Word Deed Thought Word Deed

14. 3 ASPECTS OF “SELF’ CONCEPT BODY * What you think you are -> Body Personality MIND * What others think you are -> Individualized Self SOUL * What you really are -> Universal Soul ‘ Atma’ Principle

15. BODY, MIND & SOUL 4 2 1 0 3 BODY MIND (Nearer to BODY- dictated by ‘Senses’) SOUL Meeting Point of Body, Mind & Soul -Merge with Paramatma Towards Intellectual Thinking (Soul Searching) MIND - (nearer to SOUL - Controlled by ‘Intellect’) 1 2 3 4 ……………………………………… . ……………………………………… . ……………………………………… . ……………………………………… . ……………………………………… . ……………………………………… . ……………………………………… . ……………………………………… . ……………………………………… . ……………………………………… . ……………………………………… . ++++++++++++++++++++++++++++ ++++++++++++++++++++++++++++ ++++++++++++++++++++++++++++ ++++++++++++++++++++++++++++ ++++++++++++++++++++++++++++ ++++++++++++++++++++++++++++ ++++++++++++++++++++++++++++ ++++++++++++++++++++++++++++ ++++++++++++++++++++++++++++ ++++++++++++++++++++++++++++ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________ ______________________________

19. Human Values Watch Your Essence & Nature of Human Beings (sheaths ) Truth (Satya) Righteousness ( Dharma ) Peace (Shanti ) Love (Prema) Non-Violation (Ahimsa ) Word Act Thought Character Heart Intellect (Sense of discrimination ) Physical (Body) Psychic (Energy / Breath) Spiritual (Divine ego) Emotion (Mind)

25. Managers’ quality of “respecting” the leadership "þ¨ÇÂ÷, þÉÓ¨ÈÂ÷ ±ýÚ þ¸Æ¡÷ ¿¢ýÈ ´Ç ¢ ¢§Â¡(Î) µØ¸ôÀÎõ” -’ÁýɨÃî §º÷óÐ µØ¸ø' (º¢Ä÷ ±õ¨Áì ¸¡ðÊÖõ þ¨ÇÂ÷ ±ýÚõ, ±ÁìÌ þýÉ Ó¨È¢¨É ¯¨¼Â¦ÃýÚõ «ÅÁ¾¢Â¡Ð, «ÅÃÐ ¿¢¨ÄìÌô ¦À¡Õó¾ ´Ø¸§ÅñÎõ) “ The follower should behave and act in such a way that no disrespect is shown to the ‘leader’, because he is younger or he is related”

26. Managers’ quality of “respecting” the leadership "À¨ÆÂõ ±Éì ¸Õ¾¢ô ÀñÒ «øÄ ¦ºöÔõ ¦¸Ø¾¨¸¨Á §¸Î ¾Õõ“ -’ÁýɨÃî §º÷óÐ µØ¸ø' (¾¨ÄÅÛìÌ Â¡õ À¨ÆÂõ (¯Ã¢¨Á ¯ûÇ ¿ñÀý) ±Éì ¸Õ¾¢ò ¾ÁìÌò ¾Ì¾¢ «øÄ¡¾Åü¨Èî ¦ºöÔõ ¯Ã¢¨Á, §¸ðʨÉò ¾Õõ) “ Doing things which are not within one’s authority because the leader is a close friend / associate will bring only bad and worthless results”

27. Manager should have “high” thinking “ ¯ûÙÅ(Ð) ±øÄ¡õ ¯Â÷× ¯ûÇø ÁüÚ«Ð ¾ûÇ¢Ûõ ¾ûÇ¡¨Á ¿£÷òД -°ì¸õ ¯¨¼¨Á (¿¢¨ÉôÀÉ ±øÄ¡õ ¯Â÷¨Å§Â ¿¢¨É츧ÅñÎõ. «ó¿¢¨É× ÓÊ¡Áø ¾ôÀ¢Ûõ, ÓÂýÚ ¦ÀüȾ§É¡Î ´ìÌõ) Always one should think “high”. Even if he is not able to achieve this excellence, the ‘very thought’ will be considered equivalent to the achievement one could have got by putting all his efforts.

28. Manager should be a good “minister” “ ¦¾Ã¢¾Öõ, §¾÷óÐ ¦ºÂÖõ ´Õ¾¨ÄÂ¡î ¦º¡øÄÖõ ÅøÄ(Ð) «¨ÁîÍ” -«¨ÁîÍ (´Õ ¦ºÂ¨Ä ¿ýÈ¡¸ ¬Ã¡ö¾Öõ, «¾¨É ÓÊÔÁ¡Ú ±ñ½¢î ¦ºö¾Öõ, ³ÂÁ¡¸¢Â ¦ºÂ¨Äò н¢óÐ ¦º¡øÖ¾Öõ ÅøÄÅý «¨ÁîºÉ¡Å¡ý) Definition of a ‘minister’ or an ‘adviser’: “ One who analyses the work well, does the same with an aim to complete it and also when in doubt, has boldness in talking”.

29. Manager’s ability to execute the plan “ ¦º¡øÖ¾ø ¡÷ìÌõ ±Ç¢Â «Ã¢ÂÅ¡õ ¦º¡øĢ Åñ½õ ¦ºÂø” -’Å¢¨Éò¾¢ðÀõ’ (Å¢¨É¢ý¸ñ ¯Ú¾¢Â¡É ÁÉò¾¢Éá¾ø) (¡õ þî¦ºÂ¨Ä þùÅ¢¾ò¾¢ø ¦ºö§Å¡õ ±É Å⨺ô ÀÎò¾¢î ¦º¡øÖ¾ø ¡Å÷ìÌõ ±Ç¢ÂÐ. «¾¨É «ùÅ⨺ôÀÊ ¦ºö¾ø ¡Å÷ìÌõ «Ã¢Â¾¡õ) “ It is easy for a person to tell in an orderly manner what he will do and how he will do. But it is difficult for everybody to carry out the same in that order”.

30. “ Perseverance” – an important quality for the Manager “ ¦¾öÅò¾¡ý ¬¸¡(Ð) ±É¢Ûõ ÓÂüº¢¾ý ¦ÁöÅÕò¾ì ÜÄ¢ ¾Õõ” -’¬ûÅ¢¨É ¯¨¼¨Á’ (ÓÂýÈÅ¢¨É, Å¢¾¢Åºò¾¡ø ¸Õ¾¢Â À¨Éò ¾ÃÅ¢ø¨Ä¡¢Ûõ, ÓÂüº¢ ¾ÉìÌ þ¼Á¡É ¯¼õÒ ÅÕó¾¢Â ÅÕò¾ò¾¢ý ÜÄ¢ÂÇ× ¾Õõ. Å£½¡¸¡Ð) “ Even if one’s endeavour did not yield the desired results due to some destiny, the strain & stress put in by him in that effort will certainly pay him back. That will not go waste.”

31. Managers ability to finish the task that he has undertaken “ ¸¨¼ì ¦¸¡ð¸î ¦ºö¾ì¸(Ð) ¬ñ¨Á þ¨¼ì ¦¸¡ð¸¢ý ²üÈ¡ Å¢ØÁõ ¾Õõ” -Å¢¨Éò¾¢ðÀõ (´Õ ¦ºÂ¨Äò ¦¾¡¼í¸¢É¡ø, ÓÊ× Å¨Ã ¦ºýÚ Á£ûÅÐ ¬ñ¨Á ¬Ìõ. þ¨¼Â¢§Ä Á£ûšɡ¢ý «Ð ÐýÀò¨¾ì ¦¸¡ÎìÌõ) “ Having started the work, seeing that through until the end is considered braveness. If one quits in the middle, it will bring unhappiness.”

32. Manager’s delegating ability “ þ¾¨É þ¾É¡ø þÅý ÓÊìÌõ ±ýÚ ¬öóÐ «¾¨É «Åý ¸ñ Å¢¼ø” -’¦¾Ã¢óРŢ¨É¡¼ø’ (¦¾Ã¢ÂôÀ𼡨à ¬Ùõ ¾¢Èõ) (þî¦ºÂ¨Ä þì¸ÕŢ¡ø þÅý ÓÊôÀ¡ý ±Éì ÜÚÀÎò¾¢, ¬Ã¡öóÐ, ãýÚõ ¾õÓû ¦À¡Õó¾¢É¡ø «î¦ºÂ¨Ä «ÅÉ¢¼õ ´ôÀ¨¼ì¸ §ÅñÎõ) “ After analysing well that “this person can only complete this job in this manner” and also after making sure that all these ‘three’ elements coexist , then the work should be entrusted to that person.”

33. Manager’s delegating ability “ Å¢¨ÉìÌ ¯Ã¢¨Á ¿¡Ê À¢ý¨È «Å¨É «¾üÌ ¯Ã¢Âý ¬¸î ¦ºÂø” -’¦¾Ã¢óРŢ¨É¡¼ø’ (´ÕÅ¨É ¾ý ¦ºÂ¨Äî ¦ºö¾üÌ ¯Ã¢ÂÅÉ¡¸ ¬Ã¡öóРн¢ó¾¡ø, À¢ý «Å¨É «¾üÌ ¯Ã¢ÂÛÁ¡Ú ¯ÂÃî ¦ºö §ÅñÎõ) “ If one analyses and decides that ‘he’ is the right person who could do his job, then that person (who decides to entrust the work) should make (help) the other person raise to that perfection.”

34. Manager’s delegating ability “ «ýÒ «È¢× §¾üÈõ «Å¡ þý¨Á þó¿¡ ý Ìõ ¿ýÌ ¯¨¼Â¡ý ¸ð§¼ ¦¾Ç¢×” -’¦¾Ã¢óРŢ¨É¡¼ø’ («ýÒ, «È¢×, ¸Äí¸¡¨Á, ¬¨ºÂ¢ý¨Á ¬¸¢Â ¿¡ýÌ Ì½í¸¨ÇÔõ ¿¢¨Ä ¦ÀÈ ¯¨¼ÂÅÉ¢¼õ ¦ºö¨¸¨Â Å¢ðÊÕôÀ§¾ ¦¾Ç¢Å¡Ìõ) “ It is wise to leave the work to that person who has these four qualities viz., love, knowledge, desirelessness, and unperturbed /unagitated mental attitude.”

35. Manager’s delegating ability “ «È¢óÐ ¬üÈ¢î ¦ºö¸¢ü À¡ü(Ì) «øÄ¡ø Å¢¨É¾¡ý º¢Èó¾¡ý ±ý(Ú) ²Åü À¡ü(Ú) «ýÚ” -’¦¾Ã¢óРŢ¨É¡¼ø’ (¦ºöÔõ ¯À¡Âí¸¨Ç «È¢óÐ, ÐýÀí¸¨Çô ¦À¡ÚòÐî ¦ºö ÅøÄ¡¨ÉÂøÄÐ, þÅý «ýÒ¨¼Â¡ý ±ýÚ À¢Èý ´ÕÅ¨É ¦ºÂø ¦ºö ²Åì ܼ¡Ð) “ It is not appropriate to entrust a job to a person because he is a ‘lovable’ person, but he should be one who is capable of withstanding all odds and also understanding as to how to go about doing that job.”

36. Value based Business / Management

49. Å¡½¢¸õ ÀüÈ¢ ÅûÙÅ÷ Å¡ö ¦Á¡Æ¢ “ Å¡½¢¸õ ¦ºöÅ¡÷ìÌ Å¡½¢¸õ §À½¢ô À¢È×õ ¾Á §À¡ø ¦ºÂ¢ý” - ¿Î× ¿¢¨Ä¨Á (À¢È÷ ¦À¡Õ¨ÇÔõ ¾õ ¦À¡Õû §À¡Äì ¸¡òÐî ¦ºö¢ý, Å¡½¢¸õ ¦ºöÅ¡÷ìÌ ¿øÄ Å¡½¢¸õ ¬õ) (In business, if one safeguards others’ ‘goods’ as his own goods and conducts his business, then this will be considered as a good business.)

56. PERSPECTIVE ON ETHICS

71. THANK YOU This presentation is a service in “Love”. I humbly surrender “ THE fruits of this endeavour” to ‘Sri Sathya Sai’ who is the true author of all these teachings and the driving force in my life.