2. Introduction
Starbucks Corporation - an American global
coffee company based in Seattle,Washington.
Largest coffee-house company in the world with
20,891 stores in 62 countries.
President and CEO - Howard Schultz.
Places high value on ethical behaviour and
company-wide diversity.
Offers espresso menu items, refreshments and
pastries, merchandise, brewing accessories, gifts
and books.
3. Company History
1971- Starbucks founded by Jerry Baldwin, Zev
Siegal and Gordon Bowker as a single store in
Seattle’s Pike Place Market.
1982- Schultz joins the Starbucks team.
1983- While travelling in Italy, Schultz
experiences Italian Coffee bars and inspires him.
4. Company History
1987- Schultz purchases Starbucks from the
founders and begins to expand throughout the
US.
1992- Starbucks Company goes public.
1993- Opens first roasting plant inWashington.
2015- Celebrates 44th anniversary.
7. Strengths
Leading retailer and roaster for brand specialty
coffee in the world
Known for providing superior products and services
Number 6 on Fortune Magazine's "100 Best
Companies toWork For" for 2015
Consistent high quality of service
Limited number of strong competitors
High market share and market growth
8. Weakness
High pricing because of the quality ingredients used
Starbucks refuses to guarantee that milk, beverages, chocolate,
ice cream, and baked goods sold in the company’s stores are free
of genetically-modified ingredients
Strong presence in the U.S. - more than three quarters of its cafes
located in the domestic market
In order to reduce business risk, expansion is needed
9. Oppurtunities
High growth of economy and market in Indonesia,
especially in urban areas
Could diverse their product not only in coffee
The potential employees are educated people which
make it easier to train them
Strong financial support
10. Threats
Competitors and copycat brands could pose potential
threats
Sentimental issue to the bad effect of coffee from
society
Global financial crisis - makes people tend not to spend
Threats of substitute products and services such as colas,
teas or juices that are sold in retails
Exposed to rises in the cost of coffee and dairy products
11. Strategies
Maximize market penetration
Provide a relaxing social atmosphere
Offer high-quality products
Encourages a great working environment
Achieve profitability