This document discusses bridging cultural gaps in coaching through the use of technology. It describes how modern communication technology allows coaches to meet clients anywhere, including virtually. The session will demonstrate virtual coaching tools and discuss how to build cultural awareness and comfort with technology. Attendees will learn how to use collaboration tools for accountability, brainstorming, and sharing documents across distances and cultures.
Z Score,T Score, Percential Rank and Box Plot Graph
Coaching the distance (teaser v2)
1. Coachfederation.org/
ICFGlobal2012
Coaching the Distance:
Bridging Cultural Gaps
Seamlessly with Technology
Patricia Weiland, PCC (USA)
Ralf Wolter, ACC (Germany)
Coachfederation.org/ICFGlobal2012 Copyright HPCG® , Sage Strategies 2012 1
2. For Your
Reference Abstract
Coaching the distance – bridging cultural gaps seamlessly with technology
Who would you coach if technology was easy for you to use?
Does using technology create anxiety for you?
Are you aware of the opportunities in the virtual world?
Are you familiar with cultural aspects of coaching globally?
No longer is a lack of knowledge of communication technology an excuse in today's global coaching and
business world. Meeting your clients where they are might mean that you have to create a virtual space to
hold the coaching conversation. Modern communication technology is becoming more relevant and more
interesting to clients and is easier to use than ever. You and your client are both on the same page when
you use technology for coaching in the virtual world. Attend this session to get tips and tricks to bridge both
culture and technology.
Join this interactive session to experience "coaching the distance", including real-time demonstrations using
the latest technology. The demonstration will show you how to leverage technology for better understanding
in your coaching sessions. Learn how to create incredible brainstorming with a virtual white-board. Ensure
accountability with the sharing of homework documents. See the hottest virtual tools that are just being
released and how to access and leverage tools and websites for your coaching business.
In addition you can also connect with other coaches to be able to test, troubleshoot and tackle new
technology in your own office. After the session at the ICF Conference join the online discussion from your
office to test and update your virtual technology offerings.
This session promises to make your coaching practice beyond borders easier through building cultural
awareness and comfort with technology.
Coachfederation.org/ICFGlobal2012 Copyright HPCG® , Sage Strategies 2012 2
3. Our Story: How did we Connect?
9.1 43 km
5,68 1 miles =
Google Maps
9 hours
GMT +1
GMT - 8
Coachfederation.org/ICFGlobal2012 Copyright HPCG® , Sage Strategies 2012 3
4. Core Message
"Grow your Business with Technology,
to Bridge Distance and Cultural Gaps"
Coachfederation.org/ICFGlobal2012 Copyright HPCG® , Sage Strategies 2012 4
7. Definition of Virtual Coaching
You are in a different location
from your client
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8. Self Assessment on Comfort Level
$! #!
Global Citizenship
&!
"! %!
Communication Technology Use
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10. Online Communication
Information Exchange via the Internet
3. Real-Time Communication
2. Active Participation
1. Passive Participation
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11. Transforming the Education System
Learn & Study online
Stanford University:
“President John Hennessy
predicts the death of the
lecture hall.” (May 2012)
Source: Salman Khan at TED, March 2011
Khan Academy:
“Let's use video to
reinvent education!”
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12. Should you use LinkedIn?
1.! Do you want your business to be present
in the Internet?
2.! Would you like to do business globally?
3.! Do referrals open doors for you?
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14. Are you ready?
Takeoff Checklist
!! Hardware ready
–! Computer, tablet, smartphone
–! Webcam, headset
–! Internet Connection
!! Software ready
–! Calendar, address book, PDF, Office Suite
–! Collaboration tools: Skype, Adobe, webex, GoTo
–! Security: Anti-Virus, Encryption
Doodle, PayPal, Survey Monkey, SlideShare, Google Docs
–! Dropbox, Evernote, Mozy
!! Clients ready
–! Time and date
–! Communication tools
–! Meeting confirmed
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15. Fish and Water = People and Culture
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16. What’s in Your Water?
•! Age group?
–! Millennial / Gen Y / Gen C " 15 to 32
–! Gen X " 33 to 44
–! Baby Boomer " 45 - 63
–! Traditional or Greatest Gen " 65 +
•! Where were you born?
•! Where do you live now?
•! What is “good manners?”
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18. ICF Core Competencies
Meet your clients where they are
A. SETTING THE FOUNDATION
1. MEETING ETHICAL GUIDELINES AND PROFESSIONAL STANDARDS
2. ESTABLISHING THE COACHING AGREEMENT
B. CO-CREATING THE RELATIONSHIP
3. ESTABLISHING TRUST AND INTIMACY WITH THE CLIENT
4. COACHING PRESENCE
C. COMMUNICATING EFFECTIVELY
5. ACTIVE LISTENING
6. POWERFUL QUESTIONING
7. DIRECT COMMUNICATION
D. FACILITATING LEARNING AND RESULTS
8. CREATING AWARENESS
9. DESIGNING ACTIONS
10. PLANNING AND GOAL SETTING
11. MANAGING PROGRESS AND ACCOUNTABILITY
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19. Demonstration
How to get started and how to continue?
1.! Internet connectivity: always connected
2.! Master audio and video
3.! Be familiar with one collaboration tool
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20. Your Takeaways
Take
away
•! Most relevant resources
•! Top 10+ websites
•! Cultural Aspects
•! Building trust virtually
•! 10 points for cultural
appreciation
•! Behavioral etiquettes
in the virtual world
•! Virtual Coaching:
10 points of logistics
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21. Core Message
"Grow your Business with Technology,
to Bridge Distance and Cultural Gaps"
Virtual4Coaching.com
Patricia Weiland Ralf Wolter
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22. Patricia Weiland Bio
•! Patricia Weiland brings over 25 years of hands on experience inside and in
service to Fortune 100 organizations to her role as a Consultant and
Professional Coach. Ms. Weiland coaches key global stakeholders in senior
level executive and professional positions facing strategic, behavioral and
productivity issues. Ms. Weiland consults with leaders at all levels on team
and employee development plans at to identify, assess and improve
leadership skills in organizational competencies increasing engagement and
contribution. Weiland finds that coaching is uniquely positioned to attend to
leaders in global enterprises with leaders in remote locations who face
situational challenges while maintaining strong connections to the ideals
and corporate wide goals and initiatives.
•! Ms. Weiland holds a master’s degree in Organizational Management
Development from Fielding Graduate University and a B.A. in
Communications from University of Wisconsin. Weiland is a PCC with the
International Coach Federation and certified to administer MBTI and DISC.
•! www.sage4change.com
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23. Ralf Wolter Bio
•! Ralf Wolter is a senior leader and coach with 25 years of global experience
in building and leading global and virtual teams in large corporations. Due to
strong communication and presentation skills, Ralf consistently achieves
high scores at public presentations, events, and conferences.
•! As a motivational and professional speaker, Mr. Wolter has presented topics
such as leadership, innovation, the future of technology and related
implications for business and communication, developing the next
generation of leaders, and the future of coaching. In addition to developing
people, he enjoys being a technology futurist, combining visionary thinking
with a practical hands- on approach to apply networking and communication
technologies for shaping the future of coaching and training. Ralf's specialty
is combining coaching, consulting, leadership and creativity with a passion
for developing people. He is enthusiastic about developing the next
generation leaders through high-performance career coaching and training.
In addition to developing people, Ralf enjoys being a technology futurist,
combining visionary thinking with a practical hands-on approach to apply
networking and communication technologies for shaping the future of
coaching and training.
•! www.hpcg.eu
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