The document provides an overview of sourcing and vendor management consulting services. It discusses key areas such as contract management, vendor management processes, provider evaluation and selection, risk management, and governance management. For each area, it outlines the scope of services which include activities like contract negotiations, governance forums, evaluation criteria, risk analysis, and performance monitoring. The goal is to help clients transition sourcing organizations to new practices that focus on delivering business value through strategic vendor relationships.
2. ”The IT sourcing organization must
transition to adopt new management
practices, emphasizing extreme focus
and discipline to tie supply to demand
and deliver business value.”
4. Contract Management Service Activities:
• Advice on development of strategic contracts as necessary in order to meet the
Organization's evolving business needs.
• Drive all negotiations and consultations in relation to the a large contract or
collection of similar contracts.
• Manage all commercial and contractual issues through to satisfactory resolution.
• Work with group function e.g. risk management, legal, to ensure standards are
aligned and applied.
• Ensure standards are aligned with other Contract and Commercial team to ensure
consistency of application, and best practice can be adopted where needed.
• Lead the routine contract amendments ensure contracts are conformed routinely
to maintain version control.
• Ensure that changes to the agreement are contractually and commercially
appropriate.
• Analyze commercial performance of sourcing contracts and identify measures to
enhance commercial benefit.
Sourcing & Vendor Management - Services Catalog
Scope of Contract Management Service:
• Contract Negotiation & renegotiation
• Terms & Conditions
• Work Order & bid Mgmt.
• Pricing Model
• Financial Management
• MSA, LSA & Work Orders Analysis
• Contract Diu Diligence
• Solution Proposal Analysis
• Cost Reduction Analysis & Negotiation
Contract Management
MSA Structure Contracts Analysis Proposal AnalysisPricing Models
5. Category Management identifies sourcing need through category planning
activities.
Once the sourcing need has been submitted or identified through the
category planning process, Category Leads will validate need, initiate a
formal sourcing project and assign Project to a Sourcing Manager.
Sourcing Managers will review the details and select the most appropriate
sourcing workplan and assign project tasks to appropriate Sourcing and
Category Management resources as required.
The Sourcing Manager will adjust the sourcing workplan as necessary to
make it as applicable to the project as possible.
Sourcing & Vendor Management - Services Catalog
Scope ofVendor Management Process :
• Sourcing &Vendor Management Process
• Sourcing Strategy
• Evaluation & Selection Process
• Governance & Project follow up Process.
• Work Orders Process
• Due Diligences process
Sourcing & Vendor Management Process
6. Sourcing & Vendor Management - Services Catalog
Scope of Governance Management Service:
• Action follow up
• Account Performance Overview (SLA’s)
• Provider’s KPI Scorecard
• Operational Performance Assessment (OPA)
• Overview Issues and Escalations
• Financial Information
• Work Orders /Change Orders in progress and Pre
– Contract Work
• Projects/Work Orders Forecast
• Supplier Landscape & Provider Ecosystem
Corporate Governance
Assesses governance structure in the context of the
business environment and business risks, focusing on
such areas as improving board operations, embedding
governance principles in corporate culture, monitoring
and evaluation, and stewardship.
Governance Management
Supplier management controls
The Key Management Objectives: Alignment, Coordination and Integration
Focus on these objectives to deliver the business value of services
From isolated
independent
services
To Business
aligned services
To timely
coordinated
service
To synergistic
integrated
services
SLA & KPI Follow up Finance Pipeline
Vendors & Sourcing
Monthly Report Benchmarking
Supplier management Service Activities:
• Chair or contribute to appropriate governance forums.
• Provides support to other Sourcing teams as required and drives collaboration
across teams working closely with them.
• Participates in and provides content for relevant governing committees.
• Ensure assigned contractual obligations are received, reviewed, and attested in
accordance with agreed process documents.
• Ensure other critical obligations are appropriately rolled out and embedded within
the business.
• Manage contract changes in accordance with agreed process and collaborate
with governance team in the proper tracking, and documentation of the changes.
7. Business Hunter recognizes that in order to achieve the best value
outcomes appropriate relationships must be developed and maintained
with vendors. The existence of a positively motivated, high quality and
competitive supply base is the optimum environment in which we can
achieve our objectives.
Evaluation Tree focus on the following attributes:
• Flexibility
• Financial
• Terms & Conditions
• Risk / Security / Confidence
• Relationship & People
• Solution
Sourcing & Vendor Management - Services Catalog
Scope of Provider Evaluation & Selection Service:
• Verify Business Case
• Train on and Lead or support RFI, RFP & RFQ
processes. (in RFI, RFP, RFQ)
• Train on and Lead or support implementation of
WOs
• Consult on global and local supplier pricing
• Consult BUs organization on cost containment
levers
• Select Provider(s) Finalists
• Final Offer & Pricing
• Provider’s Location (Countries Selection)
• Provider’s Due Diligences
Provider Evaluation & Selection
Evaluation TreeSupplier Selection Matrix
8. Enterprise Risk Management
It is an efficient and effective process for conducting a risk assessment —
a top-down approach that identifies and quantifies the risks that could
affect the strategic well being of an organization.
Business Hunter’s Enterprise Risk Management (ERM) methodology
takes a structured, holistic approach to managing the uncertainties that
businesses face. It relies on the creation of robust internal mechanisms
for gathering, analyzing, monitoring and understanding the relevant
information.
Business Hunter assists organizations to establish effective ERM
practices and systems. Our professionals can help the organization find
the right balance between risk and control by linking process risk directly
back to the organization's objectives.
Sourcing & Vendor Management - Service Catalog
The following Line Of Business and products are not
considered as part of the scope
• Financial due diligence
• Operational performance
• Compliance and security
• Strategic direction
• Geography and geo-political
• Termination
• Benchmark
• Incentives & Penalties
• Innovation
• Compliance
• Transition
• Key Personnel/Subcontractor
• Limitation of liability
• Performance Metrics
Risk Management
Risk Elements to Analyze Total Risks Report