For Exchange email, Office 365 matches RapidScale’s CloudOffice. For migration, support, reliability and flexibility, Office 365 doesn’t come close.
RapidScale’s CloudOce brings the best in technology and software applications to the SMB market. Get your core line of business applications like Office 2013, Exchange 2013, SharePoint, ShareFile, and QuickBooks all for one cost-effective price. Additionally, we can support almost any application that runs your business and will monitor and maintain your core infrastructure: firewall, routers, switches, etc.
1. For Exchange email, Office 365 matches
RapidScale’s CloudOffice,
For migration, support, reliability and
flexibility, Office 365 doesn’t come close.
MIGRATION No migration services Full migration performed by our
CloudIntelligence team
SUPPORT Limited phone support Free 24x7x365 phone support with
60% first-time close rate
VIRTUAL SERVER None Full server virtualization with
on-demand capacity.
DISASTER RECOVERY No DR plan RapidScale offers the best RTO and
RPO in the industry
DOCUMENT STORAGE/
SHARED DRIVE
None 50 GB of Storage
ALL-IN-ONE IT SOLUTION Not a full IT solution Includes everything a SMB would
need for a full IT solution
VIRTUAL DESKTOP
VIA CITRIX RECEIVER
Access only Office 365 data Access data on any device
anywhere in the world
Sales: (866) 371-1355
Support: (866) 686-0328
www.rapidscale.net
OFFLOAD MORE OF YOUR IT WORKLOAD THAN WITH OFFICE 365
CLOUDOFFICE, THE MOST ADVANCED ALL-IN-ONE IT SOLUTION
Windows 7 or 8 Lync 2013Exchange 2013Microsoft Office
2010 or 2013
CloudAppsVirtual Desktop Virtual ServerHosted Microsoft
Exchange
Disaster Recovery
RapidScale’s CloudOffice brings the best in technology and software applications to the SMB market. Get your core
line of business applications like Office 2010, Exchange 2010, SharePoint, ShareFile, and QuickBooks all for one cost
effective price. Additionally, we can support almost any application that runs your business and will monitor and
maintain your core infrastructure: firewall, routers, switches, etc.
2. DATA LOCATION & PRIVACY Your data may be stored overseas Your data will never leave the USA
PLATFORM FLEXIBILITY Exchange 2013 only Choose Exchange 2010 or 2013
APPLICATION ADD-ONS Limited ability to deploy specific
add-ons to specific users
Easily deploy add-on services just
to users who need them
DEVICE LIMITATIONS Limited number of devices Unlimited devices
MANAGEMENT Your IT staff is required to manage
Office 365
RapidScale manages CloudOffice
for you
APP VIRTUALIZATION Limited to Microsoft Office Products RapidScale can virtualize any business-
critical application into CloudOffice
COMPLIANCE ARCHIVING Archiving service only claims
HIPAA BAA compliance
Email Archiving is compliant with
HIPAA, FRCP, SEC, GLBA, FERPA,
HITECH & SOX
Offload more of your IT workload than with Office 365 (cont.)
INTEGRATED CLOUD SERVER Microsoft’s cloud server platforms
are not integrated
Offers integrated CloudServer
Sales: (866) 371-1355
Support: (866) 686-0328
www.rapidscale.net
FORCED PLAN MIGRATIONS User limits force plan changes
when you grow
No user limits, scalable based
on need
EASE OF REMOVING USERS Removing an Office 365 license
requires calling Microsoft support
Easily add and remove licenses
using your control panel
CLOUD STORAGE, FILE SYNC
AND SHARE
SkyDrive Pro RapidScale delivers better IT admin,
security and Office/Outlook
integration
LYNC No group chat limitations
SHAREPOINT RapidScale also offers file
sync and share
IDENTICAL EXCHANGE AND OFFICE FUNCTIONALITY
EXCHANGE 50 GB mailboxes; 25 MB messages;
Exchange feature limits in SB plans
50 GB mailboxes; 50 MB messages;
No feature limits in any plans
SLA UPTIME GUARANTEE Hours of unplanned downtime
(99.9% uptime SLA)
100% uptime SLA guarantee
3. CloudOffice, the best overall solution
Sales: (866) 371-1355
Support: (866) 686-0328
www.rapidscale.net
EASE OF USE
ANTI-SPAM AND MALWARE
CENTRAL CONTROL PANEL
ACTIVE DIRECTORY
INTEGRATION
Not offered in Small Business plan
IDENTICAL EASE OF IT ADMINISTRATION
SINGLE SIGN-ON Deployment does require separate
Microsoft and Office 365 IDs
RapidScale’s CloudOffice and Microsoft Office 365 offer similar solutions. The question is, which service will be best for
your business? RapidScale’s CloudOffice gives its customers the best software and technology for SMBs. In addition,
CloudOfffice offers Desktop as a Service, Disaster Recovery as a Service, and Infrastructure as a Service as an all-inclu-
sive package. CloudOffice also assures their customers the best security features to keep their information safe, such
as Tier 3, Class 1 data centers. Office 365 only offers an option to make your information private, at an additional cost.
Without paying the additional cost this means your information is potentially at risk of being compromised.
SMBs have dealt with problems such as rate limits for emails without being
consulted prior to installing Office 365. Customers that deal with these
issues are apparently not given the information they need in order to work
Office 365 properly. Aside from not receiving the necessary information,
dealing with their tech support line is a nightmare. When asking for help,
customers are placed on long holds with their tech support line and after
finally being helped, the information provided often times does not solve
the problem. This delay costs customers their time and additional expens-
es as they constantly fix technical difficulties.
RapidScale’s CloudOffice provides a “We Care” customer service approach. Office 365 seems to focus on customer
acquisitions but not necessarily taking care of them. CloudOffice provides a 24x7x365 support system for our custom-
ers regarding any question or concern they may have. We assure our customers that they will be provided with the
correct information and direct them to the appropriate person to address their concerns. The benefit of our customer
service is that we are here to help any time of day, making any problem a smooth fix.
Microsoft Office 365 does not provide the flexibility of CloudOffice. Office 365
has had a reputation of having a slow turn-around when incurring downtime,
making it difficult to have any access to Microsoft’s features. During downtime,
software and data are completely unavailable. Alternately, CloudOffice guar-
antees 100% uptime and includes unlimited bandwidth within our data center.
CloudOffice has the ability to be utilized from any platform whereas Office 365
faces issues when used on different devices such as the iPad.