The presentation slides from the Vidyo education session at the 2015 COMM-TEC S14 Solutions Day in Uhingen, Germany.

1. Making It Personal
Dec, 2014
Comm Tec Workshop Uhingen, 30.09.2015

2. Vidyo Inc.

3. Vidyo Inc. : Market Leader
300 people fully focused on Face2Face Video
The World Technology leader, 90 Patents, WebRTC
The Most Deployed Software Platform, 4000+ customers
The largest Video networks
HQ in NJ. USA. Offices in NORAM, EMEA, APAC
Integrated with hundreds of applications in Health,
Finance, Retail, Government segments

4. 2007
Vidyo’s Tradition of Continuous
Innovation & Leadership
2008 2009 2010 2011 2012 2013 20142005
Vidyo wins
Technology
Pioneer award
Vidyo named to
WSJ Top 50
Venture Funded
Companies three
years in a row
Vidyo disrupts
multi-screen
telepresence at
1/10 the cost
Vidyo introduces
first scalable virtual
desktop video
conferencing
Vidyo introduces
first 4K UHD
infrastructure and
endpoints
Vidyo introduces
unprecedented
scalability with loss-
less VidyoRouter
networking
Vidyo licenses its
essential patents
for H.264 &
contributes
scalability IP and
leadership to H.265
HEVC
Vidyo awarded first
patents for
VidyoRouter
architecture
Intel CEO uses
Vidyo to
demonstrate first
video conference
on a smartphone
Vidyo named in list of 50
Disruptive Companies
VP9
Vidyo and Google
agree to develop
scalable VP9
WebRTC using
Vidyo technology
Vidyo introduces
first SVC desktop
and room system
clients
Vidyo introduces
revolutionary
VidyoRouter
architecture and is
first to use SVC for
real-time video
• Vidyo founded
by Ofer
Shapiro & Alex
Eleftheriadis
• Designed
revolutionary
VidyoRouter
• Recruited #1
leader in SVC
• Created core
intellectual
property
SVC becomes an
industry
requirement
Vidyo licenses
platform to first
OEM partners
Single customer
tops 50 Million
minutes of Vidyo
per year
Ricoh selects Vidyo
as the platform for
their UC solutions
Google licenses
Vidyo technology to
power Google Chat
and later Hangouts
Nintendo chooses
Vidyo to power Wii
U Video Chat
Swisscom launches
cloud UC&C service
based on
VidyoWorks™
Vidyo awarded WSJ
Technology
Innovation Award
Awarded 69th patent

5. 1 10 Tech Companies Proving Innovation Isn’t Dead, 4/23/2014
Innovation
Vidyo wins 2013
Technology Pioneer award
Vidyo named in 2013 list of
50 Disruptive Companies
Vidyo named to WSJ Top 50
Venture Funded Companies
three years in a row
Vidyo Technology creates
an Economic Disruption
Vidyo Drives Innovation in Video Communication

6. The leader in On-Line Video Banking.
Thousands of B2C video Banking calls, daily
"Vidyo is far ahead of the competition with regard to live
customer engagement deployments in financial services.”
Phillip Karcher, Forrester Research

8. GARTNER Magic Quadrant for Group Video Systems, 2015
Gartner Places Vidyo in Leaders Section
VIDYO Strengths
• Enterprises that have deployed Vidyo's solution
report significantly higher utilization (20%) as
compared with utilization of legacy environments
(5% to 10%).
• Gartner clients have been more willing to consider
Vidyo to augment existing infrastructure
deployments and introduce greater scale for
personal and off-net video calling.
• Vidyo has simplified its pricing structure to a
concurrent licensing model that simplifies sizing
and budgeting for new implementations.

9. Streamlining Business Processes
with Video Communication
Marko Cakalic– Country Manager DACH

10. Applying Video Interactions
to Optimize
Enterprise Workflows

11. Topics
• What Is the Goal?
• The Power of Video
• Where Video Delivers Leverage
• Video in Workflows and Applications

12. What Is The Goal?
• Going faster
• Using less
• Labor
• Materials
• Assets
• Overheads
• Differentiated solutions
Our focus: communications in business processes

13. Communications
integrated to optimize
business processes
What is UC – and CEBP?

14. Presence
Enhanced Conferencing Collaborative Workspaces
Software-based solutions
Video
Embedded Communications
IM and ChatSocial Networks
Multimedia/Mobile IP Devices

15. The Power of Video
• Relationships for Speed
• Relationships for Quality
• Travel-free Availability
• Information for Transactions
• Information for Decisions
• Error Reduction

16. A sequence of related activities or tasks
that serve a particular business goal.
• Developing a new product
• Settling an insurance claim
• Repairing downed power lines
What is a business process?

17. The usual suspects …
Collaboration-
oriented
Need knowledge, ideas,
creativity to complete
Transaction-
oriented
Need information or
approvals to proceed
High volume or
high value
Major value to even
slight improvements
Complex or
exception-based
Value from software
and info assistance

18. We have seen this before
Call centers, contact
centers
• Usually with data access
• Usually with agent desktop tools
• Other automated services
Interactive voice response
• Defined flows and outcomes
• With logic and information content
• Including voice mail auto
attendants

19. Look to the value chain
• Every enterprise has a value chain
• Usage profiles align with the value chain elements
• Value chain processes have communication steps
• Some communication steps are “hot spots” or
bottlenecks
• UC & CEBP apps can streamline or eliminate bottlenecks
Market Sell Make Deliver ServiceDevelop
Enterprise
Support

20. Market Sell Make Deliver ServiceDevelop
Enterprise
Support
Relationships
for Speed
Relationships
for Quality
Travel-free
Availability
Information
for Transactions
Information
for Decisions
Error
Reduction
Typical Manufacturing
Usage Profiles




Remote
Candidate
Interviews


Test
Observ-
ations




Online
Focus
Groups




Remote
Diagnostics
& Experts
ETC…
Finding Video Apps in the Value Chain

21. Vidyo-Enabled Business Processes

22. Expensive Isolated Islands
QoS Networks RequiredRoom Based
This Is What Traditional Video
Communications Looked Like

23. Different locations
Different workflows
Different tools
Real Life Doesn’t Work Like That...

24. VidyoWorks™: Visually Enable Any Application at Scale
Meeting the requirements for visual communications today & beyond
VP9
VidyoWorksTM
SDK
VidyoWorks API
H.264
H.265
VP8
Integration with APIs
Quality at Scale
Broad Accessibility
(devices and networks)
Affordable
VidyoRouter™
VidyoConferencingTM
Enterprise Communication
& Collaboration
UHD
Customer Engagement
Client Acquisition &
Retention
Workflow Integration
Trading systems, Loan
Management
Internet of Things
Kiosks, wearables,
appliances, etc.
Custom Apps
Real-time video inside
any application

25. Application Examples

26. VidyoWorks Showcase
www.vidyo.com/vidyoworks-showcase

27. Charles Schwab, Inc.
Challenge
• Charles Schwab is facing competitive pressure, and desires to enable higher value add/more
rich communications with their customers and internal users
• Deliver HD+ desktop Visual Collaboration to 16,000+ distributed users
• The solution needs to be on premise, scalable & meet Schwab needs, including compliance
and regulatory
• The solution must be customizable to meet future use cases
Vidyo Solution
• Distributed VidyoConferencingTM with
Vidyo Virtual Platform
• VidyoWorks API
• Professional Services
Company Overview
• Employees: 16,000+
• Total Locations: 1000+
• Annual Revenue 2014 - $6B
• Market Cap - $38B

28. NationWide Online VideoBanking
Video
• Innovative Retail Bank in India
• Strategic B2C Project, massive nationwide advertising
campaign
• Online Retail VideoBanking deployed since Summer 2014
• 1000 Calls a day, 65%+ repeat usage
• Targeting prime and new customers. Online Experience
was identified as a key differentiator to focus on.
• Vidyo has been selected for its flexible API platform and
ability to work consumer devices & Networks
“IndusInd Bank is committed to responsive innovation to
create customers convenience and offering the most advanced
services to our growing customer base,” said Romesh Sobti,
Managing Director and CEO of IndusInd Bank. “Our Video
Branch ‘face-to-face’ online banking customer service,
powered by Vidyo, is the next frontier of banking and brings
our branch managers and centralized banking services closer
to our customers with highly personal
interaction. VidyoWorksTM is the only solution that could
deliver on the promise of high quality connectivity from any
location, on any device over any network and we are pleased
to offer this very high-quality, easy to use service to our
customers.”

29. First UK bank to offer face-to-face video banking
http://www.barclays.co.uk/PremierBanking/WelcometoBarclaysVideoBanking/P
1242685504366
http://www.telegraph.co.uk/finance/newsbysector/epic/barc/11261890/Barclays-
to-pioneer-home-banking-with-Skype-like-video-system.html
http://www.theguardian.com/business/2014/nov/30/barclays-roll-out-face-to-
face-video-banking
http://www.bbc.co.uk/news/business-30260765
Video
• Strategic Retail Banking transformation project.
CEO driven. Large Scale Online VideoBanking for
Mobile & Webclient.
• Vidyo has been chosen for Phase 1 Mid 2014, Phase
1 deployment started in September 2014 (4 Months
from choice to deployment)
• Phase 2, May 2015: Vidyo is confirmed as the
Barclays face2face Video platform, to be deployed
to thousands of agents (H2 2015 – 2016)
• Vidyo was chosen against all existing vendors as it
provides the expected level of Experience,
Reliability, Scalability, Secured implementation and
the Flexible API Platform for a complete & very
efficient integration
Global OnLine Retail VideoBanking

30. Customer Care is transforming
• Branch service is being augmented with kiosk and online care
• 8 out of the 10 largest banks are in active video chat pilots
• 20% of the US IDN have Vidyo health services
• The largest retailers are prototyping video chat
From This… To This!
Video

31. American Well – Direct to consumer medicine
Re-defining healthcare delivery for physicians and patients
The Challenge
Simple, reliable on-line care delivery that builds trust in
physician-patient relationship and streamlines physician workflow
Why Vidyo?
• Simplicity for patients and physicians
• Easy integration with web-portal and workflow tools via API
• Consistent high quality over the Internet and wireless
• Cost effective scalability
The Results
Over 100,000 users in the first quarter of service1
1 http://online.wsj.com/news/articles/, 5/8/2014

32. GAP Retail worldwide deployment
• GAP:
– $15.6B in Revenues, 136,000 Employees, 3,300 Stores in
over80 countries
• LARGE Worldwide deployment of Vidyo as the corporate
visual communication solution replacing CISCO.
• GOALS
– Speed time to market of clothing
– Enable anytime, anywhere collaboration
– Increase revenue
• USE CASES
– Fitting sessions
– Management Meetings
– HR Interviews & Training

33. Making It Personal
Dec, 2014
Thank you