Bureaucratic management may be
described as "a formal system of
organization based on clearly
defined hierarchical levels and roles
in order to maintain efficiency and
Bureaucratic Theory was
developed by a German
Sociologist and political
economist Max Weber (1864-
1920). According to him,
bureaucracy is the most
efficient form of organization.
The organization has a well-
defined line of authority. It
has clear rules and
regulations which are strictly
Max Weber develop the
bureaucratic model of the
organisation which is most
rational means of caring out
of imperative control over the
is based on the person
demonstrative ability to hold
Weber's view of bureaucracy (or
bureaucratic management) was
a system of power where
leaders exercise control over
others -- a system based on
Bureaucracy as most efficient
form of management model that
can be used most effectively for
complex organisation, such as-
Govt. organisation, Military
The characteristics or features of Bureaucratic
model are as follows :-
# Administration through well defined rules.
# Assignment of activities to individual fixed duties.
# Fixed salary based on status or rank rather or the
work perform and guaranteed pension as security for
# There are Formal and Impersonal relations among the
member of the organisation.
# There is a high degree of Division of Labour
# There is a well defined Hierarchy of Authority.
# It follows the principle of Rationality, Objectively
# Interpersonal relations are based on positions
and not on personalities.
# There are well defined Rules and Regulations.
These rules must be strictly followed.
# The rules and procedure are decided
for works , So that the management
process become easy.
# The duties and responsibilities
of each job are clearly defined.
There is no Question of
# The selection process and
promotion process are based on merit
and expertise, there is optimum
utilization of resources.
# The enterprises does not suffer if
some persons are not available.
Bureaucratic organisation is a very
rigid type of organisation. It does not
give importance to human relations.
It is suitable for government
organisations. It is also suitable for
organisations where change is very
slow. It is appropriate for static
# This System Suffer from too much of
# It has rigidity.
# The employs does not develop belong
ness to the organisation.
# Lack of growth of employs because of
excessive rules & regulation .
Bureaucratic organisation is criticised because
of the following reasons :-
# There will be unnecessary delay in
decision-making due to formalities
# There is difficulty in coordination
# There is limited scope for Human