This document outlines a presentation by Ramon Ray on using social content marketing to build a brand and engage customers. The presentation covers 10 topics: 1) the evolution of content from one-way media to social media, 2) the business benefits of social media, 3) going beyond social media with traditional marketing, 4) content ideas for social media, 5) powerful social media concepts, 6) an overview of Twitter, Facebook and LinkedIn, 7) the power of video and audio, 8) paid advertising on social media, 9) lifecycle marketing, and 10) F.R.E.A. (frequent, relevant, engaging content with analytics). The presentation emphasizes using social media for conversations rather than interruptions and
3. • FBI Citizens Academy Graduate
• Interviewed President Obama in
First Google Hangout
• Piano Player
• RamonRayLive (June 4th), Small
Business Summit (Oct 22nd)
5. 1. Content evolution
2. Business benefits of social media
3. Beyond social media
4. Content ideas - What to share on social media
5. Powerful social media concepts
6. Overview: Twitter, Facebook, LinkedIn
7. Power of Multi-Media (Video and Audio)
8. Social Media Paid Advertising
9. Lifecycle Marketing
10.F.R.E.A.
5
WHAT WILL WE COVER TODAY?
9. People are searching for
entertainment or information
People are connecting (engaging)
with each other (news, funny
videos, etc)
9
WHY SOCIAL CONTENT
14. LinkedIn Groups
Twitter Hashtags and Trending
Facebook Product, Fan Pages
TIP: Be creative in what and how
you search. “Taxis” vs “Mall shuttle
service”
14
LISTENING POSTS….
22. Email newsletter – subject lines,
anticipated content
Web site – easy to navigate, rich content,
contact information
Press / media attention
Face to Face Networking
Events
Print, TV, Radio
22
NON-SOCIAL TOOLS
24. 1. About your customers
2. About your industry (news, best practices)
3. About your community
4. About YOU (gently) – products, services
5. Thought leadership (advise, inform,
educate)
6. Personal tidbits (gently)
7. Use visuals
24
6 EASY CONTENT/STORY IDEAS
28. Don’t SELL to Your
Customers
Enter Their
Discussions
Foster Discussions
Encourage Customer
to Customer
Discussion
Learn from Customers
– Ask Questions
28
HAVE A CONVERSATION
43. Complete Your Profile
Join, Start and
Participate in Groups
Find Out More About
Clients, Companies
and Competitors
Get Access To
Connections In Your
Networks’ Network
43
LINKEDIN
51. Fail (succeed) fast
Quickly gain insight
Test advertising copy and offers
Build a following fast
Collect leads fast
Sell fast
WARNING: MEASURE, MEASURE,
MEASURE…
51
SOCIAL MEDIA PAID ADVERTISING
61. Measure social media success
Is it working? What’s working?
Which social network is best for
your audience?
What content works best?
What’s your cost per customer
acquired? 61
ANALYTICS
62. Hootsuite – publishing, team collaboration
Buffer – Bufferapp.com – publishing; multiple accounts
TweetDcik – publishing, multiple accounts
Emphatic.co – custom social content creation
62
POWERFUL SOCIAL MEDIA
TOOLS AND SERVICES
65. 1.Create an account
2.Fill out your profile
3.Join, like, search and follow
4.Respond
5.Initiative conversation
65
5 SIMPLE STEPS TO START
WITH SOCIAL MEDIA
68. 68
www.SmallBizMarketingScore.com
1. Do YOU want more
information about Lifecycle
Marketing? Write “LCM” on
your business card and give
to Ramon
2. Do YOU want this
presentation? Write “PPT” on
your business card and give
to Ramon
3. FREE Online marketing
scorecard
73. 73
www.SmallBizMarketingScore.com
1. Do YOU want more
information about Lifecycle
Marketing? Write “LCM” on
your business card and give
to Ramon
2. Do YOU want this
presentation? Write “PPT” on
your business card and give
to Ramon
3. FREE Online marketing
scorecard