8 Tactics for your business to put into practice today to drive sales
1. Google My Business
2. Key Words
3. Directory Listings
4. Google Alerts
5. Business Associations
6. Networking Events
7. Testimonials
8. Articles in local media
2. Digital Transformation
What is it?
When will it come?
Who will this affect?
Does it matter?
A Threat and a Promise for Business Owners
FACT: you cannot rely on word of mouth……
unless you plan to fail in business
3. Marketing and Sales - the new way
1. Customers expect you to be available to receive messages 24/7
2. Customers expect to be able to contact you the way THEY choose
3. Many Customers do not want a one-size-fits-all relationship (unless you sell gas
or groceries)
4. New marketplaces, new networks and new technologies are opportunities you
have to test out
4. 8 Local Marketing tactics for success
1. Google My Business
2. Key Words
3. Directory Listings
4. Google Alerts
5. Business Associations
6. Networking Events
7. Testimonials
8. Articles in the local media
Two Bonus tactics at the end
5. 1. Google My Business
Google looks at 4 aspects of your site
• words
• pictures
• video
• maps
6. How to edit display listings
Register your site in Google My Business
• https://business.google.com/
• Get verified
• Link Analytics, Maps, YouTube, Reviews, G+
7. 2. Key Words
Choose more than one data source
Google is well known but supports its own objectives
Select an independent key word tool
• We use SBI https://sbiapps.sitesell.com
• https://moz.com/explorer/
• https://www.wordtracker.com/
Learn how to research key words
https://moz.com/beginners-guide-to-seo/keyword-research
Ensure city/ town / suburb / state or county are all included in
meta data
8. 3. Directory Listings
Online directories do matter
Get yourself listed - general & niche
• Write a standard one sentence / short paragraph
• Start with yell.co.nz / yell.com.au
• www.brightlocal.com citations is worthwhile buying
• Keep a record of your logins
• Review annually
9. 4. Google Alerts
Receive alerts for key search phrases https://www.google.com/alerts
• business name
• key staff
• competitors
• new business opportunities
Objectives:
• to comment
• contact prospects
• build a mailing list
12. 6. Networking events
Consider niche groups too
• Affiliated Industries Group http://www.businessnz.org.nz/about-us/aig
• www.eventfinder.co.nz
• www.eventbrite.co.nz
• https://www.meetup.com/cities/nz/
Have a post-event process for following up contacts - the cards
in pocket trick
13. 7. Testimonials
How do I know you are a reputable business?
Where are your testimonials and case studies?
What is the value of independent reviews?
• Set up a testimonials page on your website
• Put the most recent testimonial at the top
• Make a long & short version.
• Put the short version on the Testimonials page.
• Copy the long version to a blog post – and link to it
• Link to the client website
• Set up the business process to get new testimonials regularly
• Ask for testimonials on your Google My Business page and LinkedIn
recommendations (NOT endorsements)
14. 8. Local Advertising
Brand building
Product/service promotion
• Google Adwords
• Google AdSense
• Yellow Pages
• Facebook
• LinkedIn
15. Facebook Advertising
The best free resource to tutor yourself
DigitalMarketer.com
Podcast - weekly episodes reproduced as blog posts on the website
Key episodes
• http://www.digitalmarketer.com/facebook-advertising-for-local-business/
• Fitness studio http://www.digitalmarketer.com/local-advertising-on-facebook/
• Financial services http://www.digitalmarketer.com/local-facebook-advertising/
16. Did you see our Facebook advert?
We ran 2 versions
To 2 different audiences
Which did best?
19. Analytics insights
Eventbrite page
338 page views
• 25% reserved tickets
• 42 Video (12%)
• 63 Attendees (18%)
Traffic Sources
• NZ Herald
• Facebook
Page views
• Blog post 2 = 84
• Blog post 1 = 34
20. BONUS - Local press relations
Use media relations to get articles in
• Local newspaper
• Local radio / podcasts
• Local newsletters
• Yahoo Groups for local lists
• Neighbourly
• Columnists (Robyn Pearce, Graham MacGregor, Terry Baucher)
22. BONUS - Referrals
Ask for Referrals
• Send two business cards with your invoice
• Make specific requests for Social Sharing
• Do this at the point of rejection
23. BONUS - Surprise and Delight
What can you do to give more at little or no cost?
Whangarei Toyota
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