1. Presidio South - Generic Sales Presentation

2. About Presidio - 2010
 Highly experienced and qualified partner for your
business technology and collaboration needs
 ~ 1200 employees
 44% of employees are highly certified consulting
engineers
 Common service/solutions delivery model
 National support centers and account program
 Financially stable
 Revenues $1.1 billion
 Operating EBITDA $70+ million
 Leading national provider of integrated
communications-enabled business processes and
solutions
 Local presence, national reach, global perspective
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3. Presidio’s Family of Companies
Presidio Coleman
Networked Solutions Technologies
 Global Advanced IT Solutions  Global Advanced IT
 Unified Communications/ Presidio Solutions
Collaborative Enabled Business
Managed Networks  Custom Designed and
Processes Manufactured
 Managed Connectivity Presidio Hardware and Software
 Contact Center Technology Capital
 Managed Unified  Government IT
 Next Generation Data Center Communications Solutions
 Advanced Security  Managed Security  Equipment Leasing  Government Systems
 Life Cycle Data Management  Managed Wireless  Purchase Financing Engineering Services
 TelePresence/Video  Project Financing  Federal Solutions
 Managed Contact Center
Conferencing including Ballistic
 Telecom Consulting & Analysis Missile Testing and
 Network & Systems
 Telecom Design & Procurement Target Launch Vehicles
Infrastructure
 Telecom Expense Management
 Microsoft Infrastructure
Solutions  Disaster Recovery
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4. Presidio South Organizational Overview
IT Solutions Group (IT) Electronic Systems (ES)
Global Advanced IT Solutions Custom Designed/Manufactured Electronic Solutions
Presidio Technology Capital (PTC) Federal Systems (FS)
Technology Leasing Solutions Government Systems Engineering Services

5. Strategic Partnering
Loyal to Exclusive Set of Partners
 Comprehensive solutions derived from the industry’s top innovators
 Presidio is currently Cisco’s 4th largest partner in the US
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6. Information Technology Practices
Aerospace engineering heritage + best of breed technology yield innovative IT solutions.
 Depth and Capability
 Most highly certified staff in the industry Data Center
 3:1 engineering to sales ratio
 Expertise in all layers of the OSI model from Unified Communications
application to physical Contact Center
 Fulfillment support via inside sales
Mobility
 Customized Engineering
 Design and development of unique software Security
and hardware solutions Strategic Sourcing
 Partnerships with Cisco, Microsoft, etc. that
allow for software customization Core Networking
 Cisco Global Enterprise Partner of the Year Managed Services
 Cisco Global Commercial Partner of the Year
 EMC Services Partner of the Year

7. Exceptional Consulting Talent
for Advanced Technologies
530+ technology consulting professionals (300 in Presidio South with a 3:1 Engineering to Sales ratio);
more than 1800 technology delivery certifications; wide expertise in crafting and implementing leading
advanced technology solutions.
1110 Cisco Certifications Including: 69 System Infrastructure Certifications
 75 Routing & Switching , Voice , Security CCIEs  HP, IBM, Sun, Symantec
 217 CCNAs
 119 CCNPs
 47 CCDPs
 91 CCDAs
 81 CCVPs
 39 CCSPs 37 ITIL Certifications
 CISSPs  Includes foundations, practitioner and master
 Infosec
159 Data Center Certifications
 Includes EMC – EMCIEe; EMCIE CLARiiON, NAS Architect, Legato
LCNA and LCNS; NetApp; Hitachi 19 Project Management Institute Certifications
139 Microsoft Certifications CMMI Maturity Level 2 Certifications
 Managed Gold Certified Partner
 MCSE 2008, 2003
 Voice Partner Program Member
 Small Business Certified
7  Authorized Education Reseller

8. Cisco Specific Expertise
 Specializations
• Master Security Specialization
• Master UC Specialization
• Master Managed Services
• Authorized Unified MeetingPlace Partner
• Advanced Data Center Networking Infrastructure
• Advanced Routing & Switching
• Advanced Security
• Advanced Wireless LAN
• Advanced Unified Communications
• Advanced Services – Professional Services Subcontractor
 Authorizations
• ATP - Unified Contact Center Enterprise • Smart Care Service
• ATP - Customer Voice Portal (CVP) • Education Industry Solution Partner
• ATP - Unified Computing Systems • Financial Services Industry Solution Partner
• ATP - MDS Fabric Switching • Government Industry Solution Partner
• ATP – Video Surveillance
• ATP - Outdoor Wireless Mesh • Healthcare Industry Solution Partner
• ATP - IP Interoperability and • Managed Services Partner
Collaboration Systems (IPICS) • Manufacturing Industry Solution Partner
• ATP - TelePresence • Real Estate Industry Solution Partner
• ATP - Rich Media Communications • Retail Industry Solution Partner
• Managed Services Certified Partner
• Sports & Entertainment Industry Solution Partner
• Powered Managed Unified Communications
• Powered Managed Security
• Global Resale Agent
Customer Satisfaction Excellence
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9. Data Center Expertise
Unified Architecture & Approach
Virtualization
Platform
Resource Hypervisor
Scaling Optimization
Storage Network
Platform Platform
Unified Fabric
Presidio is the partner to drive the end-to-end solutions
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10. Industry-Recognized Leadership
Cisco Systems IBM
 2010 Commercial Partner of the Year, Global/Theater  2007 Top Star Business Partner
Government Sector
 2010 Public Sector Partner of the Year , National
 2010 SLED Partner of the Year, National EMC
 2010 Collaboration Partner of the Year, South Area  2009 EMC Velocity2 Authorized Services Network
 2010 Data Center Partner of the Year, South Area Quality Award
 2009 Commercial Partner of the Year , Global/Theater  2009 EMC Services Partner of the Year
 2009 Services Partner of the Year, Global/Theater  2008 EMC Services Partner of the Year
 2009 Cisco Solution Innovation Partner of the Year, US & Microsoft
Canada Theater
 2009/2008 Capital Partner of the Year, South Area  2008 Northeast Partner of the Year
 2009/2008 Architectural Excellence Award, South Area GovernmentVAR – Top 100 Government
 2009 Data Center Partner of the Year, East Area Integrators
 2008 Enterprise Partner of the Year, Global/Theater  2007 Rank# 54
 2008 Unified Communications Partner of the Year;
Global/Theater CRN/VARBusiness 500
 2008 Technology Excellence Partner of the Year for  2009 Top 100
Unified Communications and Security, US & Canada
Theater  2008 Top Growth Company
 2008 Enterprise Partner of the Year, East Area  2008 “Company of the Year”
 2007 Outstanding Performance Advanced Security  2007 “Fastest Grower”
 2007 Outstanding Performance in Enterprise
Select and Key Segments
 2007 Partner of the Year, South - Outstanding
10 Performance Voice Applications
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11. Lifecycle Services Methodology
Presidio’s well-defined process ensures successful project implementation.
Phase Assurance
Statement of
Plan
Work
Detailed Design
Design
Document
Implementation
Implement
Plan
Test Test Plan
Web 2.0 Communications
Managed
Operate
Services

12. Customized Hardware and Software Solutions
Presidio has developed a wide array of solutions to meet specific and general customer needs.
Extended Range In-Vehicle
Wireless Network
Advanced Vehicle Tracking System
EnviroXtreme Train Router
(REX)
Video Distribution Solution
7961 EnviroXtreme IP Phone
Commercial GPS Equipment

13. Customized Hardware and Software Solutions
• Salesforce.com Connector
• Free Download for Cisco Voice Resellers
• Empower supervisors or team
• Integrates Instantly with Salesforce leads to manage CC behavior
• Screen Pops and Click to Dial • Notifications, Holidays, ToD
• Call Information Capture routing, Emergency Closures
• No Server Required, No Phone XML • Easy to use Web Interface
• Track changes
• Microsoft CRM Connector
• Click to Dial Eco-System Partners
• Screen Pops
• Call Tracking
• Pop Associated Customer Service Case
FST
FST Middleware Server performs the following:
· Multiplexes calls to Mainframe server
• CVP Middleware Server
FSTs Dial into ·
• Integration to Legacy Systems
Business logic consolidation
the Cisco IVR · Logging of requests (statistical and debug)
FST · Caches infrequently changing information
· Mainframe Generalization
· Mainframe non-available condition
detection • Migration to New “Test”
IVR initates an HTTP /
XML Request for
validation, queries, or
Middleware translates
HTTP request into a
request to the INFRA
Systems
• Multi-Threaded
action requests server
• Scalable Architecture
HTTP / XML Web Services
• Business Logic Consolidation
HTTP / XML Response Web Service Response
CTI Middleware Mainframe
Cisco CVP Response is returned
Server from INFRA to
Data is translated into Middleware server
format appropriate for IIS + WinService
IVR to process

14. Presidio Managed Networks
Sentry Managed Services
Underlying all business units is a 24x7 operational support capability
Redundant
Sites
Fully Staffed 24x7x365
All Shifts Live Support
Proactive and
ITIL Based
Reactive
Processes
Support
Dedicated
Level 1, 2 and
Project
3 Resources
Management
Online
Support
Portal
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15. Secure & Scalable Monitoring
Standard Deployment Example for Presidio Proactive Support Monitoring
Orlando Austin
Secure SSL
Secure SSL Tunnel
Tunnel Internet
Presidio Network
Presidio Network
Operations Center
Operations Center
(NOC)
(NOC)
Presidio
Presidio CTI
CTI
Presidio Monitoring
Monitoring Monitoring
Monitoring
Monitoring Device
Device
Device Device
Device
WAN
Tampa Raleigh 6509 Core
6509 Core
Switch
Switch
Unified
Unified CallManager
CallManager Messaging
Messaging Publisher
Publisher
CallManager
CallManager
Subscriber
Subscriber
UCCE
UCCE
Central
Central
Controller
Controller
Presidio Networked Solutions. Proprietary Document – Not to be disclosed, in whole or in part, for any reason other than to evaluate this information.

16. SMARTnet Automation
Nightly Push
of Updates Service
Management
Validate
CMDB Coverage
Fault/Perf
CMDB Ensure
Correct
Location
Process
Cancellations
Update/Close Faster
Incident
Update CMDB •Normalize Proper Data
•Scan Defined
Subnets •Add Device with minimal
•Physical Address
• Update CMDB
Find
•Coverage
•Newly Added info
•Start new Incident to
•Term
• Physical Address
• Billing Address
Uncovered
Devices
•Changed Serials
process new Device.
•Alert and Query Customer
• SMARTnet Contract #
• Customer Defined Codes Devices
Team Validate
Daily Device
SMARTnet
Discovery

17. Presidio Telecom Solutions
Unique approach combines our traditional TEM skills with deep carrier relationships and
rich technical expertise
The Presidio Telecom Model
Telecom Top-Tier Carrier Networking
Managed Services
Contract & TEM Partner Programs Technology
Expertise
Expertise and Offers Expertise
 Network architect and  Telecom/Datacom best-fit
Telecom solution consultant solutions
work together Best-Fit Client  Optimize transport
 Combine classic TEM support Solutions technology, carrier
with technical expertise programs/costs, and value
added services

18. Presidio Technology Capital
Total Financial Solutions, Capital Strength and Confidence
 Total Financial Solution
 Flexibility
 Capital preservation
 Full service financial professionals
 Competitive lease and finance rates
 Investment Protection
 Predictive technology refresh
 Pay only for depreciation of equipment
 Flexible Programs
 FAS13 operating leases
 Off-balance sheet leasing
 Quarterly take-downs
 Project finance
 Equipment Decommissioning
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19. A Sampling of Presidio’s Diverse Clients
Presidio prides itself in maintaining long-term, business partnerships with our customers.
ONDCP

20. For more information please contact
Rebeka Clifton at
rclifton@presidio.com or 919-618-8411
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