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recruitDC Networking Topics – Shared Comments

ATS Systems
The main area of interest at our table regarding ATS systems was what was in the
market for the small to mid-tier companies. The discussion centered around needing
more metrics capabilities, better integration with the HRIS and Performance
Management tools with an affordable price tag.
           o It was discuss that while many of the largest ATS system like Taleo,
              BrassRing, and Workday have very robust metrics tools the products for
              the small to midsized organizations are lacking that feature. Several good
              products that were discussed included Jobvite and Newton. Two
              members of the table had evaluated systems in this space and had
              implemented both as affordable solutions that are scalable as a business
              grows. Newton has a very good metrics tool and is built around
              recruiting analytics and a workflow that can be measured every step of
              the way. Jobvite had a strong social media platform but the metrics piece
              was limited. Both very good options and came with an affordable price
              tag.
           o The group then spent some time discussing integrated TMS. The group
              discussed several performance management systems that integrated
              with an ATS, The Silkroad Life suite was discussed as it had modules that
              could be leveraged for ATS, On boarding, L&D, and performance mgt.
              This discussion then moved into how do we as recruiters use our systems
              to measure the quality of hire metric. All agreed that an ATS or TMS
              could not necessarily help with that process unless there was a
              performance mgt component in the system. Even then what is the best
              time to measure QoH? 30, 60, 90 days into the job or at the 6 to 12
              month mark?
           o We concluded the discussion talking about integrating the reference
              checking process and having better assessment tools integrated into an
              ATS system. The group agreed it would be beneficial to be able to have
              both integrated, and could reduce the time from the point of when the
              offer is accepted to when the candidate started. Talked about CVVerify
              that uses candidates previous managers, co-workers or employees to
              verify what they put on the resume as being accurate and Clearfit for
              assessments.

Working with Difficult Hiring Mangers
         o Figure out what is most important to the manager
         o Do a lessons learned if the trouble came up while working together.
         o Don’t take full responsibility sit down and talk to the manager – lay the
             cards out but don’t point fingers either way “We”
         o If all else fails, ask if there might be a proxy who you can work with
Employee Referral Programs
         o L-3 Stratis pays $10K for a full scope polygraph
         o L-3 has a full-time employee referral recruiter
         o One person noted that John Sullivan’s research shows there is no
             correlation between size of the $ award and results
         o Marriott – the core of their program is education – what’s in it for
             employee beyond $ - recognition, picking your coworkers
         o Metrics show it takes 17 referrals to net a hire vs. 75 applicants without a
             referral

Candidate Care
          o Set expectations at the first conversation
          o Do what you say you will do
          o Communicate at every step of the process
          o Make the candidate feel important
          o Be honest
          o Ask questions & find drivers

Recruiter Rewards & Incentives
           o Paid day off contest
           o Work from home contest
           o Day on a boat
           o Tickets to Nats or Caps
           o ½ day Fridays
           o Recognition from hiring managers copying senior executive(s)

Budgeting/Cost of Recruiting
          o Need to build a business case when seeking an additional recruiter using
             data (growth; revenue increases; reduced time to fill, etc.)

LinkedIn / Pipelining Candidates
           o Use File organizer to capture specific candidates
           o Join up to 50 groups and actively participate in discussions
           o Put “I’m hiring” under Update section with your email address
           o Polish your profile so when candidates check you out your “brand”
               attracts them
           o You only have 3000 invites but you can get it reset 3 times for free

Recruiting Metrics
           o Find out what is important to your organizations’ leadership, then
              measure what matters to them
           o Need to measure effectiveness of your own (company’s) effectiveness to
              be able to show improvement over time
o Important to know what the effectiveness (ROI) of each source is in order
  to plan and budget wisely
o Time-to-fill has changed little over time – 5 to 7 weeks is always the
  average
o Quality is very difficult to measure at the time of hire

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recruitDC Networking Lunch Feedback

  • 1. recruitDC Networking Topics – Shared Comments ATS Systems The main area of interest at our table regarding ATS systems was what was in the market for the small to mid-tier companies. The discussion centered around needing more metrics capabilities, better integration with the HRIS and Performance Management tools with an affordable price tag. o It was discuss that while many of the largest ATS system like Taleo, BrassRing, and Workday have very robust metrics tools the products for the small to midsized organizations are lacking that feature. Several good products that were discussed included Jobvite and Newton. Two members of the table had evaluated systems in this space and had implemented both as affordable solutions that are scalable as a business grows. Newton has a very good metrics tool and is built around recruiting analytics and a workflow that can be measured every step of the way. Jobvite had a strong social media platform but the metrics piece was limited. Both very good options and came with an affordable price tag. o The group then spent some time discussing integrated TMS. The group discussed several performance management systems that integrated with an ATS, The Silkroad Life suite was discussed as it had modules that could be leveraged for ATS, On boarding, L&D, and performance mgt. This discussion then moved into how do we as recruiters use our systems to measure the quality of hire metric. All agreed that an ATS or TMS could not necessarily help with that process unless there was a performance mgt component in the system. Even then what is the best time to measure QoH? 30, 60, 90 days into the job or at the 6 to 12 month mark? o We concluded the discussion talking about integrating the reference checking process and having better assessment tools integrated into an ATS system. The group agreed it would be beneficial to be able to have both integrated, and could reduce the time from the point of when the offer is accepted to when the candidate started. Talked about CVVerify that uses candidates previous managers, co-workers or employees to verify what they put on the resume as being accurate and Clearfit for assessments. Working with Difficult Hiring Mangers o Figure out what is most important to the manager o Do a lessons learned if the trouble came up while working together. o Don’t take full responsibility sit down and talk to the manager – lay the cards out but don’t point fingers either way “We” o If all else fails, ask if there might be a proxy who you can work with
  • 2. Employee Referral Programs o L-3 Stratis pays $10K for a full scope polygraph o L-3 has a full-time employee referral recruiter o One person noted that John Sullivan’s research shows there is no correlation between size of the $ award and results o Marriott – the core of their program is education – what’s in it for employee beyond $ - recognition, picking your coworkers o Metrics show it takes 17 referrals to net a hire vs. 75 applicants without a referral Candidate Care o Set expectations at the first conversation o Do what you say you will do o Communicate at every step of the process o Make the candidate feel important o Be honest o Ask questions & find drivers Recruiter Rewards & Incentives o Paid day off contest o Work from home contest o Day on a boat o Tickets to Nats or Caps o ½ day Fridays o Recognition from hiring managers copying senior executive(s) Budgeting/Cost of Recruiting o Need to build a business case when seeking an additional recruiter using data (growth; revenue increases; reduced time to fill, etc.) LinkedIn / Pipelining Candidates o Use File organizer to capture specific candidates o Join up to 50 groups and actively participate in discussions o Put “I’m hiring” under Update section with your email address o Polish your profile so when candidates check you out your “brand” attracts them o You only have 3000 invites but you can get it reset 3 times for free Recruiting Metrics o Find out what is important to your organizations’ leadership, then measure what matters to them o Need to measure effectiveness of your own (company’s) effectiveness to be able to show improvement over time
  • 3. o Important to know what the effectiveness (ROI) of each source is in order to plan and budget wisely o Time-to-fill has changed little over time – 5 to 7 weeks is always the average o Quality is very difficult to measure at the time of hire