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Is dishonesty contagious?

Ten steps to inoculate
   your organization
   from the dreaded
   “bend the truth”
        bug.




                            © 2012 redshoesolutions.com
Would your team be
       characterized by:
1. Strong group cohesion
2. Close personal connections
3. Self policing
4. Robust privacy policy
5. High organizational esteem

                         © 2012 redshoesolutions.com
Would your team be
       characterized by:
6. Altruistic Intentions
7. Internal locus
8. Flexible metrics
9. Subjective operational
   assessment
10.In-house oversight
                            © 2012 redshoesolutions.com
You may have
  inadvertently
created an ideal
breeding ground
 for dishonest
    behavior



                   © 2012 redshoesolutions.com
Altruistic causes top
     the scale for
       infectious
rationalization literally
 doubling what Ariely
calls the fudge factor.


                            © 2012 redshoesolutions.com
If you suspect your board
meetings could use a little less
 fudge, here are ten factors
 that will add more proof to
  your team’s performance.
                         © 2012 redshoesolutions.com
Mix things up
Diversify by adding new
      team members
 disconnected personally
    and professionally.




                           © 2012 redshoesolutions.com
Incorporate an oath

Start each meeting
   and include in
  each document a
   commitment to
  absolute honesty
        in all
     interactions.


Expect a 20% increase in honesty doing this alone

                                        © 2012 redshoesolutions.com
Add Auditor(s)
Introduce an external
  auditing influence to
 independently assess
  decision making and
budgeting compliance.


 A simple “we’re watching” poster increased
 break room contributions 300%
                                      © 2012 redshoesolutions.com
Insist on transparency
 Create a centralized
 communications area
  where all significant
   correspondence is
categorized, searchable
  and available to all
     stakeholders.

Read is email killing your creativity
                               © 2012 redshoesolutions.com
Benchmark your
       standards
Measure your performance
 against peers within your
 industry as well as those
 “Positive Deviants” who,
 with the same resources,
   find ways to do things
           better.


                             © 2012 redshoesolutions.com
Listen Responsively

 Create systematic
processes to listen and
   respond to team,
members or customers
      concerns.



                          © 2012 redshoesolutions.com
Live by well defined
           metrics



       No one should have to
          guess the score


Opinions oscillate, metrics motivate.
                                 © 2012 redshoesolutions.com
Nothing you KNOW
      is all there is.




Which center circle is larger?

                                 © 2012 redshoesolutions.com
Be wary of Altruistic
       Intentions




Altruistic motivations have been shown
          to DOUBLE dishonesty
                              © 2012 redshoesolutions.com
Enlist Experts
The infrequent market
  feedback inherent in
     most nonprofit
 environments must be
  balanced with expert
      analysis from
      independent
       resources.

                         © 2012 redshoesolutions.com
Randy Morgan CSP CPC

  For more information about
  Randy’s Keynote, Training,
    Consulting or Retreats


  randy@redshoesolutions.com
1-800-893-9002 1-208-429-0029
           copyright 2012 all rights reserved
                                      © 2012 redshoesolutions.com

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What makes an ideal breeding ground for dishonest behavior?

  • 1. Is dishonesty contagious? Ten steps to inoculate your organization from the dreaded “bend the truth” bug. © 2012 redshoesolutions.com
  • 2. Would your team be characterized by: 1. Strong group cohesion 2. Close personal connections 3. Self policing 4. Robust privacy policy 5. High organizational esteem © 2012 redshoesolutions.com
  • 3. Would your team be characterized by: 6. Altruistic Intentions 7. Internal locus 8. Flexible metrics 9. Subjective operational assessment 10.In-house oversight © 2012 redshoesolutions.com
  • 4. You may have inadvertently created an ideal breeding ground for dishonest behavior © 2012 redshoesolutions.com
  • 5. Altruistic causes top the scale for infectious rationalization literally doubling what Ariely calls the fudge factor. © 2012 redshoesolutions.com
  • 6. If you suspect your board meetings could use a little less fudge, here are ten factors that will add more proof to your team’s performance. © 2012 redshoesolutions.com
  • 7. Mix things up Diversify by adding new team members disconnected personally and professionally. © 2012 redshoesolutions.com
  • 8. Incorporate an oath Start each meeting and include in each document a commitment to absolute honesty in all interactions. Expect a 20% increase in honesty doing this alone © 2012 redshoesolutions.com
  • 9. Add Auditor(s) Introduce an external auditing influence to independently assess decision making and budgeting compliance. A simple “we’re watching” poster increased break room contributions 300% © 2012 redshoesolutions.com
  • 10. Insist on transparency Create a centralized communications area where all significant correspondence is categorized, searchable and available to all stakeholders. Read is email killing your creativity © 2012 redshoesolutions.com
  • 11. Benchmark your standards Measure your performance against peers within your industry as well as those “Positive Deviants” who, with the same resources, find ways to do things better. © 2012 redshoesolutions.com
  • 12. Listen Responsively Create systematic processes to listen and respond to team, members or customers concerns. © 2012 redshoesolutions.com
  • 13. Live by well defined metrics No one should have to guess the score Opinions oscillate, metrics motivate. © 2012 redshoesolutions.com
  • 14. Nothing you KNOW is all there is. Which center circle is larger? © 2012 redshoesolutions.com
  • 15. Be wary of Altruistic Intentions Altruistic motivations have been shown to DOUBLE dishonesty © 2012 redshoesolutions.com
  • 16. Enlist Experts The infrequent market feedback inherent in most nonprofit environments must be balanced with expert analysis from independent resources. © 2012 redshoesolutions.com
  • 17. Randy Morgan CSP CPC For more information about Randy’s Keynote, Training, Consulting or Retreats randy@redshoesolutions.com 1-800-893-9002 1-208-429-0029 copyright 2012 all rights reserved © 2012 redshoesolutions.com