1. TYPES OF
CONFLICT
RENEE’ BAKER
ID# 1214337

2. WEEK 3 &4
Identify Types of Conflict
Inter- Group / Country and Communal Conflict
Organizational Conflict – productive and
destructive
International Conflict
Aspects of Mediation

3. DEFINITION
What is Conflict?
Conflict is a process that begins when one
party perceive that another party has
negatively affected, or is about to
negatively affect, something that the first
part cares about.
( Robbins et al)

4. DEFINITION #2
• A conflict is serious disagreement or
argument between two or more persons.

5. TYPES OF CONFLICT
Two (2) categories of Conflicts
Internal conflict
External Conflict

6. INTERNAL CONFLICT
Internal Conflict is the struggle which
takes place within a character’s mind,
often as the character choose between
two courses of action.

7. TYPES OF INTERNAL
CONFLICT
Character (Man) vs. Self

8. CHARACTER (MAN) VS. SELF
This is an Internal Conflict that involves the
struggle between the character and his / her
conscience.
This has to do with individuals having to make
choices between wrong and right or even with
overcoming emotions or mixed feelings.

9. EXAMPLE
A father or mother tries to make a decision
whether he/ she is to stay with the family
or take a job in another parish or country
to get a better life for the family.

10. EXTERNAL CONFLICT
External Conflict is a character (man)
struggles against an outside force,
such as nature, a physical obstacles or
another character.

11. TYPES OF EXTERNAL CONFLICT
Character (Man) vs. Character (Man)
Character (Man) vs. Nature
Character (Man) vs. Society

12. CHARACTER (MAN) VS. CHARACTER
(MAN)
• A character struggling against another
character mental or physical.
Example: Two persons fighting.

13. CHARACTER (MAN) VS. NATURE
A character struggling with the forces or
elements of nature ( natural disaster,
desolation, animal etc.) that is beyond his/
her control but the struggle is usually done
for survival.

14. EXAMPLE
Example: You spend your money for an
event(Stage Show) at the start of the stage
show it was all good but suddenly the rain
starts to fall non stop. All that money
spend you would not be able to make it
back so nature interferes with your survival
(income).

16. CHARACTER (MAN) VS. SOCIETY
The struggle between a character or a
group of characters fighting against the
rules or laws that govern the society in
which he/ she lives.
Example: Religion and Politics

17. OTHER TYPES OF
CONFLICTS
Character (Man) vs. Fate
Fight for choice, fight against destiny.
Character (Man) vs. Technology
Computer, Machine etc.
Character (Man) vs. Supernatural
Gods, ghosts, monsters, spirits, aliens ect.

18. INTER- GROUP CONFLICT
This can take many forms, ranging from a
disagreement with the neighbors to a fullout war between countries. Also
intergroup conflict is defined as an
incompatibility of goals, beliefs, attitudes
or behaviors.

19. EXAMPLES
Functional conflict, is considered
positive, because it enhances
performance and identifies weaknesses.
Dysfunctional conflict, however, is
confrontation or interaction between
groups that harms the organization or
hinders attainment of goals or objectives.

20. EFFECTS OF INTER GROUP
CONFLICT
• Causes changes to occur within the groups
and place more effort on the task to
accomplish.
• The group can become more efficient and
effective at what they do, and members can
become more loyal, closely following group
norms.
• Barriers in communication.

21. ORGANIZATIONAL CONFLICT
This is a natural occurrences of conflict
within all groups of the organization. It is
seen as inevitable and cannot be eliminate
as at times it even acts as a performance
benefits for groups.

22. Cont. ORGANIZATIONAL CONFLICT
• It is a state of discord caused by the
actual or perceived opposition of needs,
values and interests between people
working together.
• All groups within and organization have
the different conflicts.

23. EXAMPLES
Bargaining Conflict among the parties to
an interest group relationship.
Bureaucratic Conflict between the
parties to a superior subordinate
relationship.
Systems Conflict among parties to a
lateral or working relationship.

24. INTERNATIONAL CONFLICT
• This is war between two or more nations.
EXAMPLE
World Wars I and II were international
conflicts, as was the U.S. led invasion of
Iraq.

25. ASPECTS OF MEDIATION
Privacy : The process of mediation is
confidential as it relates to all
participants, including attorneys and the
mediator.
Control: No judge will decide the parties’
outcome. There is no legal precedent or
jury to scrutinize right from wrong.

26. CONT.
Responsibility: The mediation process
encourage s the parties to assume personal
responsibility for their respective roles in the
disagreement. Its not blaming the other side
but rather accepting ownership for the things
contributed or done to create the
disagreement.

27. CONT.
Relationship: Most relationship are
important to maintain intact. Business
partnerships, family, friendships and
social relationship of long standing are
often soothed and become closer as a
result of mediation.

28. CONT.
Speed: Resolution for most disagreement
is usually achievable within a day or two
and no more than 30 days. More
complex disputes and conflicts may
require more time and communication to
explore the interests and positions
involved.

29. REFERENCES
Burgess, Heidi International Conflict
May 2013
Richard D. Ashmore in "Social Identity,
Intergroup Conflict and Conflict
Reduction.“

30. REFERENCES
Robbins, Stephen P. Judge, Timothy A.
Organization Behavior 13th edition 2009.
www.google.com 25/01/14
 www.wikipedia 25/01/14

31. THE END