1. “The perspective of Social Business”
Dr. René M. Jansen @wijvanwinkwaves

2. 2
Economies of scale?

3. 3
Organise for predictability

4. 4
Picture: Wikipedia / fir0002 | flagstaffotos.com.auPicture: Wikipedia / mannat sharma / http://img.radiobras.gov.br
A managers dream? Professional Reality?

5. 5
Organisation form: Thy Stigmergy
Connected, annotate what you’re doing, share successes,
freedom to explore

6. 6 Bron illustraties: Dachis Group en spraakzaam.com
Which suits best with social business?
change
hierarchy and processes
Coördinatie door standaardisatie van
processen, uitkomsten of competenties
Coördinatie door onderlinge afstemming en
continue verbondenheid
change connecting
conversation layer
change
people
A changing view on ‘change’

7. 7
The perspective of ‘het nieuwe organiseren’
How work, learning, organising and social business software
are entangled to enable learning and agile organising
Charles Darwin
It is not the strongest of the species that survives,
nor the most intelligent that survives.
It is the one that is most adaptable to change.
“

8. 8
1. Traceable work
the new email, the new team meeting
online social collaboration - annotate - dare to share
Yes! We scored the
500.000th
customer today!

9. 9
2. Collaboration as social mechanism
Status, symbolics, trust, context, sense making, conversation, stories
“a social business platform = what people actually do with it”
Picture: Microsoft.com Picture: Dreamstime

10. 10
3. Lead via social identity
and communal ambitions
Connect vision and daily work - No micro-management

11. 11
Why social collaboration?
According to McKinsey: Efficiëncy and productivity

12. 12
Why social collaboration?
Engaged employees, learning & knowledge retention, agility
Bron: https://wijvan.winkwaves.com/thoughts/34666

13. 13
Many/strict rules: Value in informing: New employees, being informed
Coördination culture:
Mutual alignment: Connectedness and agility
Autoritaire leader: Significant less value
Hierarchical culture:
Freedom to speak up: Satisfaction, efficiency,
agility
Distance/#hnw: Efficiency, connectedness and knowledge retention (trail!)
Geographic:
Outcomes differ
dependent on characteristics organisation
Pictures: Open street map; Wikipedia / mannat sharma /
http://img.radiobras.gov.br fir0002 | flagstaffotos.com.au

14. More to read...
• McKinsey: Unlocking value and productivity through
social technologies
• http://www.mckinsey.com/insights/high_tech_telecoms_internet/the_social_economy
• Winkwaves Praktijkonderzoek
Sociaal Intranet
• https://wijvan.winkwaves.com/thoughts/34666
• Lenig Organiseren:
• http://intranetmagazine.nl/articles/363
• http://nl.wikipedia.org/wiki/Stigmergie
• Het stoplichten syndroom:
• https://wijvan.winkwaves.com/thoughts/34255
14 Picture: Ikea

15. Coffee, tea or bubbles?
15
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2516 AH Den Haag
Netherlands
+31 (0)70 - 7119119
linkedin.com/company/winkwaves
info@winkwaves.com
@wijvanwinkwaves