2. We work across the hair and beauty industry, collaborating
with stylists and industry experts, to deliver a salon
management platform that works for you.
Slick was started out of a desire to bring the benefits of technology to
the hair and beauty industry, alongside a passion for helping salons to
run their business more effectively without costing the earth.
Text reminders can reduce no-shows by up to 70%. You can choose if they are sent 24
or 48 hours before an appointment.
You can log in to your salon from wherever you are and appointments from any device,
that updates in realtime. Let your staff access remotely with different permissions
We are always there for you. Our UK-based customer support team is available 7 days
a week, 8am to 10pm, with an average response time of less than 2 minutes.
Introducing Slick Things you might want to know
Why is Slick different?
Text reminders
Access anywhere
Customer support
Thanks to our unique partnership with L’Oréal we can provide you with a first class diary
at a competitive price, Slick has been designed to save you time and money.
Priced for you
PC, Laptop or iPad
less than four years old
Internet (WiFi or
ethernet)
Faster than 10Mb
is preferable
check via www.
speedtest.net
Google Chrome
or Safari
What you need
Starting your Slick journey
3. The calendar
Menu access
Search / add clients
Click here and begin
typing to search for current
or add new clients
Week view
Select an individual stylist
and see their scheduled
bookings for the week
Help & live chat
Click here to bring up the
live chat box and talk to
one of our support team
Go to today’s date
Date picker
Click on this to bring
up the date picker and
select a specific date
Activity feed
Click here to see text
reminders or online
booking notifications
Bookings
Click on an existing booking to
bring up the booking information
Time breaks
Broken into 15
minute increments
Time bar
Menu
Click on any of the options
to access respective parts
of Slick
Cash-up
See page 5
Reports
See page 6
Settings
Access your settings
here to edit:
Services
Staff
Salon details
Retail
Online booking
Permissions
Logout from Slick
4. Bookings Client profile
Use the date picker to choose the correct
date, click in the calendar in the stylist’s
column at the time you would like to
make a booking.
You will be shown a search bar, begin
typing - if the client is already in the
system their name will appear.
Select the correct client, you will then
be shown a list of categories, from here
choose the services required and click
save!
1
2
3
How to make a booking
You can see loads of useful information
in the booking modal, including a
summary of services and prices, client
contact information and tags. You can
also access the client profile, edit/delete
a booking, mark as no show and set the
stylist preference.
Booking modal
Client name & birthday
Phone number & email
Tags
Use these to assign certain client characterstics
to their profile such as ‘Friends and Family’
Opt-ins
Toggle these to opt clients in / out of text message
reminders and marketing messages
Patch test
Client patch test information will be shown here, you can
add new patch test information by clicking the ‘Add’ button
Scheduled bookings
All future bookings for a client are listed in the client profile.
Bookings are interactive, when clicked they will take you to
the live booking in the calendar
Booking history
You can access a client’s full booking history at the bottom
of the client profile, you can also view and resend receipts
These icons indicate there are booking
notes and SMS details
Click ‘View details’ to see
full history including:
Appointment summary
Discounts applied
Retail purchased
Payment method
Booking notes
SMS sent and received
with time stamp
5. Time Off
Checkout
Checkout
Use the date picker to choose the correct
date and click in the calendar in the
stylist’s column you would like to book
time off for.
From the pop out, select ‘Time off’ to be
shown the various options available.
It can also be set to repeat daily, weekly
or bi-weekly for repeating days off or for
holidays. Don’t forget to save!
Time off can be created by hour or day
1
2
4
3
Just like making a booking
Checkout your clients in just a few steps - easily
remove or add services, products, apply discounts,
add a tip, allow them to pay by cash, card, voucher
or gift card, or any combination. Just click on the
appointment and then the button marked “Checkout”
Find your daily cash-up in your menu, this shows your revenue and
allows you to reconcile your card and cash receipts.
Add booking
Use this to add another
client to the bill
Edit stylists
Allocate services
to different stylists
Discount
You can discount by fixed
price or percentage
Add services or products
Use this to add additional
services / products to the bill
Sub-total
Summary of services and
products added to the bill
with any discounts applied
Tips & vouchers
Click on the tips & vouchers
section to give more options
for payment method
Record tips taken on card
Enter amount for part cash
payment or gift cards redeemed
Payment
You can record payments by
cash or card using the buttons
provided or split payments by
clicking the section above
Day / Range
Use this to sort by day or day range
Summary
Breakdown of total takings and expenses,
make sure to fill in any grey boxes
Notes
Record breakdown of petty cash spend or
other notes for colleagues
Transaction / deposit log
List of all transactions for the time period set.
View receipts as well as void transactions or
correct mistakes
Petty Cash
Enter any petty cash here
Date
Select the date here
6. As part of your Slick account, you have access to a full reporting suite and
dashboard. Your salon dashboard gives you a week by week snapshot of
salon revenue, average bill value and rebooking rate.
You can also look deeper into your salon’s performance over different
time periods by selecting one of the following differentiators and varying
by category and stylist:
If you want to increase your client list, you can enable online booking, allowing people to book directly
into your calendar from your website or social channels.
Just pop in to the ‘Online Booking’ section in settings and follow the instructions to get set up. You can
toggle on/off staff and the services that can be booked, as well as the business hours that are available.
If you need help adding your
online booking link to your social
channels get in touch with your
account manager or use the live
chat bubble.
You can also download reports for accounting purposes or to review
your client list
Easy admin Grow your business
Revenue
Future Revenue
Bookings
Reports / dashboard Online booking
Booking through social
Clients
Hours
Commissions - add in commission
amounts and we work this out for you
Online booking URL
This is your unique online
booking URL, link it to your
website & social accounts
so customers can book
appointments online!
Staff list
Use the drop down arrows
to the right of the screen to
access and make changes
to which services can be
booked online individually
Staff list
Toggle what services can be
accesed online by customers
by using the toggles and tick
boxes as demonstrated here
7. Live chat
The bubble in the bottom right corner of your calendar
or on our website
www.getslick.com
info@getslick.com
0120286005
@gettingslick
To find out more on the features
discussed here or all of the other tools
available, get in touch now!
