This strategic analysis is part of Frost & Sullivan’s continued coverage of the enterprise communications marketplace. Within this analysis, Frost & Sullivan has identified industry challenges, market drivers, restraints, competitive landscape, revenues, market shares and key market trends of two of the main on-site enterprise mobility endpoint options available in the market today: VoWLAN single-mode devices (no smartphones) and DECT handsets. With extensive primary and secondary research, this analysis provides enterprise endpoint vendors with a detailed look at the current and changing dynamics in this fast evolving on-site mobility marketplace.

1. Global Enterprise VoWLAN Single-mode and DECT Phone Market
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Report Summary
This strategic analysis is part of Frost & Sullivan’s continued coverage of the enterprise
communications marketplace. Within this analysis, Frost & Sullivan has identified industry
challenges, market drivers, restraints, competitive landscape, revenues, market shares and
key market trends of two of the main on-site enterprise mobility endpoint options available
in the market today: VoWLAN single-mode devices (no smartphones) and DECT handsets.
With extensive primary and secondary research, this analysis provides enterprise endpoint
vendors with a detailed look at the current and changing dynamics in this fast evolving on-
site mobility marketplace.
Research Overview
This Frost & Sullivan research service titled World Enterprise VoWLAN Single-mode
and DECT Phone Markets provides on-site mobility endpoint vendors with a detailed look at
the dynamics of a changing market. In this research, Frost & Sullivan’s expert analysts
thoroughly examine the following technologies: Internet protocol (IP) digital enhanced
cordless telecommunications (DECT), session initiation protocol (SIP) DECT, DECT 6.0,
cordless advanced technology-Internet and quality (CAT-IQ), integrated services digital
network (ISDN) DECT, voice over wireless fidelity (VoWi-Fi), mobile unified communications
(UC) technologies, and wireless phones.
This analysis is available through our Enterprise Communications Growth Partnership
Services program. With continuous access to intelligence and resources from all seven
perspectives of the Complex Business Universe, the Growth Partnership Services program
ensures that you and your Growth Team™ are able to maintain a 360 Degree Perspective of
the market. This comprehensive, objective information allows your company to mitigate
risk, identify new opportunities, and drive effective strategies for growth. For more
information on this custom subscription service, please click here.
Market Overview
Reliability of DECT and VoWLAN Helps them Survive the Influx of New Enterprise
Communication Devices and the Economic Downturn
The world enterprise DECT and voice over wireless local area network (VoWLAN) single-
mode phone market, like most technology markets, has been seriously hit by the global
economic slowdown. The market remained almost flat in 2008 and is expected to decline
further in 2009. It is, however, expected to begin to recover in 2010 and experience more
significant growth in 2011. The market is also feeling the heat of the competition from other
types of mobile technologies such as advanced smartphones with built-in enterprise fixed
mobile convergence (FMC) solutions.

2. The threat from these solutions is very real since they frequently present a compelling value
proposition to IT departments seeking to provide employees with a single device offering
multiple capabilities. Moreover, the DECT market has to battle the perception of being an
outdated and primarily consumer-centric technology. Participants will also have to address
numerous other challenges including channel education, product evolution, quality and
security, interoperability with wired and wireless systems, and the slow ratification of
standards.
Despite these issues, DECT and VoWLAN single-mode vendors can still stay afloat if they
launch aggressive global campaigns aimed at promoting the various benefits and
capabilities of their on-site mobility solutions. Competition from enterprise FMC solutions will
most likely remain limited in the near term until users become more familiar with the value
of these nascent technologies. Therefore, enterprises are likely to continue to deploy the
more reliable DECT devices or the mature single-mode VoWLAN handsets.
Frost & Sullivan expects technologies such as IP DECT and SIP DECT to drive further DECT
adoption, while voice-ready WLAN infrastructure implementations across verticals and
regions will keep the VoWLAN single-mode market buoyant. Besides, most of VoWLAN’s
basic challenges have been resolved through continuous improvements in handset
capabilities, wireless standards, as well as partnerships among device vendors, IP telephony
providers, and WLAN infrastructure companies. Meanwhile, many major DECT phone
manufacturers have launched innovative advanced DECT handsets. ‘New handset
capabilities include enhanced interfaces, additional software functions, novel form factors
(smartphone-resembling devices), improved device durability, integration with advanced
messaging and alarming systems, push-to-talk, location-based features, and centralized
management capabilities,’ says the analyst of this research. ‘Many DECT participants affirm
that the new capabilities offered by DECT technologies equal or even surpass those offered
by VoWLAN single-mode devices.’
Growing enterprise WLAN and IP telephony penetration will boost adoption of both DECT
and VoWLAN solutions. On-site mobility vendors could further expand their growth
opportunities within the DECT and VoWLAN single-mode market by focusing on key
verticals. They need to monitor specific vertical requirements in terms of on-site mobility
solutions and identify potentially lucrative verticals. ‘Vendors have to strive to provide
evidence of cost savings and productivity gains through success case studies and end-user
surveys,’ notes the analyst. ‘They should strategize for the current economic conditions by
offering different payment options when launching or presenting an FMC offering.’ They can
also gain a distinct competitive edge by providing vertically tailored application support and
integrations.
Market Sectors
Expert Frost & Sullivan analysts thoroughly examine the following market sectors in this
research:
 Unified communications
 Enterprise communications
 Mobile and wireless
 Technologies
The following technologies are covered in this research:

3. DECT/IP DECT/SIP DECT 6.0/ISDN DECT
 VoWi-Fi
 VoWLAN
 Mobile UC Technologies
 CAT-IQ
Table Of Contents
1. Introduction
1.1. Executive Summary
1.2. Research Scope and Methodology
1.3. Market Definitions
1.4. State of the Market
1.5. Market Engineering Measurements
2. On-site Mobility Trends
3. Market Characteristics
3.1. Market Challenges DECT
3.2. Market Drivers -DECT
3.3. Market Restraints DECT
3.4. Market Challenges – VoWLAN Single-mode
3.5. Market Drivers – VoWLAN Single-mode
3.6. Market Restraints – VoWLAN Single-mode
3.7. Demand Metrics & Findings – VoWLAN Single-mode
3.8. Demand Metrics & Findings – DECT
4. Market Forecasts
4.1. World DECT Unit Shipment and Revenue Forecasts
4.2. DECT Unit Shipment By Worldwide Region
4.3. EMEA DECT Unit Shipment and Revenue Forecasts
4.4. APAC DECT Unit Shipment and Revenue Forecasts
4.5. NALA DECT Unit Shipment and Revenue Forecasts
4.6. World VoWLAN Single-mode Unit Shipment and Revenue Forecasts
4.7. VoWLAN Single-mode Unit Shipment By Worldwide Region
4.8. NALA VoWLAN Single-mode Unit Shipment and Revenue Forecasts
4.9. EMEA VoWLAN Single-mode Unit Shipment and Revenue Forecasts
4.10. APAC VoWLAN Single-mode Unit Shipment and Revenue Forecasts
4.11. Comparison of VoWLAN Single-mode and DECT Unit Shipment Growth Rate
5. World Regional Analyses
5.1. European Profile
5.2. NA Profile
5.3. APAC Profile
5.4. ROW: CALA & MEA
6. Competitive Landscape
6.1. DECT Market Competitive Structure
6.2. VoWLAN Single-mode Market Competitive Structure
6.3. DECT Company Market Share by Units
6.4. VoWLAN Single-mode Company Market Share by Units

4. 7. Competitive Profiles
7.1. Aastra
7.2. Ascom
7.3. Cisco
7.4. Alcatel-Lucent
7.5. NEC-Philips
7.6. Polycom
7.7. Vocera Communications
7.8. Motorola
7.9. Snom
7.10. Siemens
7.11. Other DECT Vendors
7.12. Other VoWLAN Single-mode Vendors
7.13. Important VoWLAN Single-mode and DECT Handset OEM Partners
7.13 a Avaya
7.13 b Nortel
7.13 c Mitel
8. Strategic Recommendations
8.1. Strategic Considerations for all On-Site Device Participants
8.2. Strategic Considerations for all DECT Participants
8.3. Strategic Considerations for all VoWLAN Single-mode Participants
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