The document provides information about R&B Collections, Inc., a full-service nationwide collection agency and legal network. It summarizes the company's mission to achieve the highest collection ratios in the industry through commitment and innovative solutions. The company has over 25 years of experience representing major auto companies and utilizes experienced personnel and latest technology to collect debts faster than other agencies. It also describes the company's experienced nationwide legal network and proprietary software used to manage collections and interface with the network.

7. Collection Legal Network via the ROSS NETWORK

11. Organizational Chart Ross Gelfand CEO Vince Rhodes Compliance Manager Richard Plachta Operations Manager Craig Clomon Collection Manager Honda, Chrysler Legal Coll Citibank, Misc Commercial Ernst Beniot Lisa Davis Unit Managers Honda FTE-4 Compliance Team Sonia Jones Kim Briggs Devona Walker Lezette Thompson Bookkeeping FTE - 4 Jean Jeudy Unit Manager Elizabeth Johnson Marketing Director Jerome Earnest Collection Manager NAN-Cap One OSI Branda Grays Iris Thorton Unit Managers NAN- Cap One FTE-8 Citibank/Misc. FTE- 3 Shelly Rhodes Unit Manager Misc. Retail FTE-6 Commercial Clients FTE-3 Skip Trace Unit FTE-5 Chrysler FTE -2 Legal Coll FTE- 7 Roslyn Freeman Unit Manager OSI Legal 542 (GEL) FTE-6 OSI 2022 (GEL 2) FTE-4 Sherrena Bryant Unit Manager Paralegals FTE - 7 Legal Assist FTE – 8 File Clerks FTE - 2 Cindy Johnson Unit Manager Varonia Wilson HR Assistant TRAINING