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Case Study Sync IT
1. www.syncit.ie
Cloud
Adoption
Client:
Viking Splash Tours
Viking Splash Tours is one
of Ireland’s premium tour
companies. Combining
authentic World War II
amphibious vehicles with an
imaginative Viking-themed
tour, the Viking Splash
experience is unrivalled in
Dublin City.
Sync IT is the virtual IT department for
SMEs that will improve your business
outcomes using cloud technology.
Business Challenge:
In order to make for a fun experience every time, the team at
Viking Splash understand that they need to get as many
customers as possible on each trip.
As their ticketing platform is online they need a stable and
affordable IT platform, that can scale to meet demand during
peak times. However they do not have internal technology
expertise and like most small businesses they have tight budgets.
Our Solution:
Viking Splash Tours engaged Sync IT to propose an IT solution
that would meet their business needs now and in the future.
Our solution was to move their IT systems 100% to the cloud,
and have no data or IT systems internally. With the guidance
and assistance of Sync IT as their trusted IT partner, they now
operate their business using:
Cloud-based phone system (VoIP).
Ticket booking engine is web based, in the cloud.
Email & internal document-sharing runs on the
Microsoft Office 365 platform.
Dual internet connectivity.
While the majority of staff are office based, some key executives
work remotely. This new IT setup gives all staff access to their
productivity tools and business data and documents regardless
of their location.
Viking Splash Tours wanted to have a fixed monthly overhead
for all of their IT needs. This is now a reality for the company
with the added benefit of all updates and enhancements built-in
to the service. They are always up to date.
CaseStudy