Chess iX corporate presentation oct12

1. Overview
Confidential Chess IT International BV - Oktober 2012 Page 1

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70 employees with a high tech ambition
Center 0100101110 Part of Chess group 140 employees
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FAC T S
more than companies
more than 8 innovation projects
from the 100 top NL are customer
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3. Introduction Market
Chess iTi (Chess IT International BV) is a IT design and Long lasting relationships with large and medium sized
development center whose core disciplines are companies:
system architecture, software design &
– Main revenues in the financial and banking area,
implementation and system integration. Chess-iX
upcoming are large eCommerce companies and bigger
provides full life cycle management & support.
companies in need of critical IT systems.
The Company develops IT products and applications
– Long term contracts with clients; Project-contracts in
for the financial service industry, the sports &
SUMMARY
combination with a long term Service contract.
events market, mobility & public transport and
corporates in need of critical systems. – Over 25 of the top 100 Dutch companies are client of
Chess.
Services: – A selection of clients include: Amsterdam Arena, ANWB,
– IT Consulting, Software Product Development, Bank Mendes Gans, Connexion, Dutch Railways, Equens,
Application Life Cycle Management, Operations & ING, PostNL, Rabobank, Royal Dutch Football Association,
Support TransLink Systems,.
Projects in the area of: • Revenue Model:
– ePayments, eInvoicing, eLeasing, eTicketing, – Consultancy on time & material;
Cashmanagement – Fixed price projects;
– Maintenance & Support fees (SLA‟s);
Building blocks for: – Software licenses.
- eCommerce, eTicketing,
- ePayments (online, mobile, contactless), eLoyalty,
eInvoicing
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4. Chess IT International BV
The company was as a business line consolidated in Chess companies until 2011.
In 2011 Chess transformed the 3 business lines into 3 separate limited companies with their own P&L to address further
different investments per company and focus on the different product/market combinations.
These 3 companies were named Chess iT international, Chess eT international and Chess pT international.
The Chess iX contracts will be handled by Chess iT international BV.
2009 2010 2011 2012
FINANCE
Chess companies incl Chess iT 15.430 17.703 15.800 16.000
Turnover *1000 euro Forecast
Chess iT (international) bv 6.373 4.581 4.626 5.111
Turnover * 1000 euro Forecast sep12
Secure &
privacy
services
20% Part of revenues 2012
Financial
Mobility Services
10% 40%
Sports &
Leisure
30%
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5. Main services Market focus Software components
Software development center eCommerce/Mobile Portals PURE transaction Router /online
P O RT F O L I O
System Integrator Payments / Transactions PURE NFC Transaction router
Service management & Operations Leasing PURE VAS / Virtual Account System
Dedicated Hosting (2012) E-Invoicing / Cash Management PURE eCommerce/Ticketing Platform
Ticketing/ Voting NFC/ Mobile reader
TRANSACTIONS
COMPONENTS
SOFTWARE
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6. Financial Services Sports & Leisure Mobility
Contracts: Projects, ALM, Licenses, SLA Contracts: Projects, Licenses, SLA Contracts: Projects, SLA
MARKETS
Advanced Payment systems mobile, web Ticketing OV-Chip
Cashmanagement systems Cashless systems Mobile payments
E-invoicing Smart stadium
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7. Fit for Use, Purpose and Chane
• Fit for Use
Existig system was not fit for use
FIT FOR LIFE CYCLE
Complete rebuild with focus on technical quality
TCO from 1.6 Meuro to 0.6 Meuro per year
• Fit for Use
Existing system outdated and new techniques/functionalities required
Complete new design, architecture and software development
New standard for all Football/Sport organizations for ecommerce
Fit for multichannel ticketing and ecommerce transactions
• Fit for Purpose
Quotation process took 21 steps and 3 days,
Now 3 steps and 15minutes
Sales volume +33% ; Market share +4%
• Fit for Change
Initially online wallet for micro-payments
Modern, flexible architecture
Successfully repurposed several times, currently a generic back office
system for multi-channel payments
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8. Modern Digital Platform – Doxxer
• Market opportunity
– Modern new commerce strategy for PostNL,
multi-channel service platform to link consumers to their Service Organisations.
FAVO U R I T E P I C K S
– Allow these organizations to send interactive messages to the linked customers. Customers can directly perform
actions like one-click payments, cancelling subscriptions or signing up for new services.
– The privacy of customers is tantamount to Doxxer, interactions with organizations will only take place when the
customer allows this, and messages are automatically filed and stored highly secured Cloud facilities.
• Chess iX offering
– Chess-iX offers turnkey, fixed price/time projects based on a state of the art development approach which use
automated testing, constant software quality monitoring and performance measurement.
– Chess-iX offers 24*7 service management and cloud hosting
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9. Smart Stadium / Ticketing
• Market opportunity
– All event locations, Sports and Stadiums seeks customer intimacy, cross selling
and an efficient/modern process
FAVO U R I T E P I C K S
– All new events (OS, WK etc) aims for the newest systems; Security rules, Mobile and Internet development
drives the oppertunity; Complexity and Costs results in few initiatives.
– Current systems are technically and functional old and costly in m&s.
• Chess iX offering
– Software development center with experience in this area; Ticketing system, newly build with
Access, Payment and CRM interfaces
– Closed payment system and mobile/web frontends/shops
• Business Case / Position / Hurdle
– Chess-iX has a license on one of the most modern Ticketing systems there currently is, and a reference
implementation for KNVB and Amsterdam Arena for the Smart Stadium concept; The proposition will be
internationally positioned.
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10. Wallets / Prepaid / Value added Services
• Market opportunity
– Lot of volatility around Mobile Marketing and Mobile transactions. Strong need/demand from market for
FAVO U R I T E P I C K S
proven and experience ict companies to build these solutions
– Around 50% penetration of smartphones in US & EU; 90% expected in 2014; 35-40% of smartphone users
make mobile purchases.
• Chess iX offering
– Software development center with experience in this area; PURE Vas component as proven wallet.
• Business Case / Position / Hurdle
– Chess-iX is recognized as main service provider by Banks and Financial institutes
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11. NFC/Mobile solution: Public Transport
• Market opportunity: OVchipkaart Product Distribution System, OVChipkaart Value Added Services
FAVO U R I T E P I C K S
• Chess iX offering: OVchip Cloud Services with NFC terminals & Smartphones (Terminals by Chess pT)
• Business Case / Position / Hurdle:
– Business case: eliminating the use of expensive AVM‟s; Market for low cost “any where any place”
– Connexxion: Pilot aimed at roll-out of Pickup (PUD) service for 2600 CXX busses and 600 CXX retailpoints
– Connexxion: Talks about joint venture for Ovchipkaart Services: PUD, POST: Primera, Bruna etc
– GVB: Offering for Sales (POST) device for 150 retailpoints in Amsterdam; Future: GVB Trams + busses
– Primera: initial talks about 440 PUD or POST devices and related services for Primera stores
– NS: Offering for OVchipkaart services on NFC enabled smartphones
– Future: Ovchipkaart payments with Rabobank Minitix engine (under construction by NS/Rabobank)
– Business model: project + Basic License + SLA combined with fee per connected termina
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12. NFC/Mobile solution: Contactless Payments
• Market opportunity: Replacing low value Chipknip payments by Contactless NFC payments
FAVO U R I T E P I C K S
• Chess iX offering: Cloud Payment & Value Added Services with NFC terminals
(Terminals by Chess pT)
• Business Case / Position / Hurdle:
– Business case: replacement of chipknip; new markets for low value NFC payments + value added services
– Rabobank Minitix: Open and Closed Loop Payments: Outlets via MijnID en Cashless Betalen (+ Ovchip?)
– Equens “Slim en Snel Betalen”: NFC + biometric closed loop proposition for catering market
– Several closed loop payment solutions: NOC*NSF, Amsterdam Arena, ASH
– Position: „closed loop‟: ready and implementing; „open loop‟: waiting for Rabobank approval.
– Business model: project + Basic License + SLA combined with fee per connected terminal
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13. DO NOT LIKE ?
J O I N U S AT C H E S S
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14. Dimensions of quality Highlight: measuring code quality with sonar
Chess designs and develops applications that are fit for • Sonar is an open source platform for managing code
purpose, fit for change and fit for use. quality
• http://www.sonarsource.org/
Fit for purpose: • Chess hosts and manages a central sonar instance for all
• Software is capable of supporting the business case applications in development and maintenance
• Requirements are SMART
• Scrum process ensures software is aligned with
Quality Control
business goals
• Early testing of usability and interface design
• An international documentation standard J-STD-016
Fit for change
• Software should adapt to changing business during its
multi-year lifecycle
• Technical quality main factor for maintainability
• Unit testing, code quality measurements (sonar)
• Architecture and design as simple as possible
• Well-documented development environment
• Straight-through deployment from source to server
Fit for use
• Software should be by every user group
• Secure, stable, performant, scalable
• Easy to deploy, monitor and upgrade
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15. V-model development approach
V-model
workshops Operations & ALM
Concept of Maintenance
Operations
ChessForge
Jstd-016 TestLink
Requirements/ System test
Architecture
SCRUM TMap
Agilefant
Open Source Integration/test
Detailed Design
Checkmate
Java/Spring
Build-test
Programming Unit Test
Eclipse Sonar
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16. Modern and proven
•Java as primary platform and language
Frontend technology stack
• Plus many open source frameworks and libraries
• Examples: Spring, Hibernate, myBatis, iText
• OS and app server agnostic: Tomcat, Websphere, etc.
• Multiple RDBMS and non-relational storage supported
• Oracle, MySQL, Sybase
• MongoDB, Amazon S3
• Full spectrum of frontend technologies for web…
• Client-side: HTML5, CSS3, JQuery, Backbone.js, GWT
• Server-side: GWT, Wicket, Tapestry, JSF
• Communication: SOAP, JSON/REST
• …and mobile
• Android and iPhone native development
• HTML5, JQuery Mobile, Phonegap/Cordova
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17. ITIL / ASL based Maintenance & Support
Application Lifecycle Management
Chess Service Desk a qualified skilled 1st and 2nd line servicedesk
Strong focus on personal Customer Service
Single Point of Contact for Call Registration, Tracking, Tracing and Reporting
Incident-, Problem- and Change registration and workflow
ASL / ITIL based Service Support and Delivery
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18. High Quality Hosting
• Security-certified & Failsafe Data Centre hosting
• PCI compliancy
• Cloud based Infrastucture as a Service
Hosting & Operations
• VMWare proven technology Dynamic Resource Scheduling & High Availability 99.8%
• Performance based SAN technology
• Quality Hardware with proven in time Service Support
• 24x7 Active full pro-active system health monitoring
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19. Example constant quality under ALM
80.000 lines of code
75.000
50.000
25.000
0
Stable complexity per class
18
12
6
0
Low code duplication
6
4
2
0
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20. T H E P L AC E
Chess iX PO Box 2031
a brand of Chess iT International BV 2000 CA Haarlem
T: +31 88 248 16 32
E: questions@chess-ix.com
W: www.chess-ix.com
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