1. Riaz Ahmed
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Mobile: 1-514-553-3360
Skype Id: riazahmedsqaca
Status: Canadian PR
Email: riazahmedsg@gmail.com
Address: 235 RUE SHERBROOKE O 402
MONTREAL QUEBEC H2X 1X8
Technical Skill Set:
o Software Quality Assurance
 Defining framework and quality metrics for Software Quality Assurance (SQA)
and software testing
 Writing Standard Operating Procedures (SOP) & SQA templates required for
SDLC and software testing
 Conducting internal software quality audits to ensure compliance to existing
quality models (CMM, ISO 9000, etc.) and Software Process Models (Waterfall,
Agile, ICONIX, RUP, etc.).
 Involved in review of Project documents - Project Plan (PP), Quality Plan (QP),
Configuration Management Plan (CMP), Risk Management Plan (RMP), and
Defect Prevention Plan (DPP) when required
• Plan and coordinate activities of the SQAs (e.g. SQA checks, internal
audit, meeting, etc) and maintain QA plan for QA team;
• Perform SQA checks and internal SQA audit;
 Performing version control and safekeeping of the various electronic project
documents in a SharePoint project repository
 Creating workflows for different SDLC-QA processes
 Maintain Quality Manual repository
 Facilitate Process Improvement activities & Ensure process compliance
 Risk Management
o Software Testing
 Verifying software requirements, Use Cases, functional specifications and user
manuals prior to test planning
 Preparing test plans (Master Test Plan, Unit Test Plan, SIT Test Plan, UAT Test
Plan) detailed test cases and corresponding test data for UI and database
backend
 Executing test cases for various test types (e.g. integration, system, user
acceptance and regression testing)
 Preparing test status and bug reports, including discussion of issues with team
leaders and programmers
 Conducting Failure Mode & Effects Analysis for quality risk assessment and
providing recommendations to prevent potential errors in a software development
project
 Risk based Software Testing: Test case Designing, Execution of Test Cases
 SQL based testing
 Localization testing
o Software Test Management & Bug Tracking
 Use of Mercury Test Director (Quality Center) for overall Test Management;
 Use of JIRA, Mantis; Bugzilla; Top Team & EA to log & track software bugs
 Use of Top Team & EA (Enterprise Architect) to create Test Cases & maintain
the repository
o Automated Functional Software Testing
 Plan, Design, Create & execute scripts for Mercury Win Runner & Quick Test
Professional (QTP) for automated functional testing; Define required data for
parameterization & checkpoints
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2.  Fine tuning the test scripts programmatically (by modifying the test script
o Software Performance Testing
 Defining framework for performance testing (process) and the required templates
 Preparing a Load Test Plan and reviewing Use Case scenarios to create load
test scripts using Mercury Load Runner VUGen
 Strong in Correlation concepts
 Creating and executing load test scenarios using Mercury Load Runner
Controller
 Analyzing results of LoadRunner Analysis (e.g. graphs and reports) and
documenting performance test results
 Most challenging platforms tested: SAP, SIEBEL
o Banking Industry Exposure
 Worked as Manager MIS for National Industrial CO-OP Bank) (Lahore, Pakistan)
 Worked as Senior Software Test Engineer – Test Lead for Citibank NA
(Singapore)
 Worked as Senior SQA Engineer and Load Test Analyst – Teat Lead for United
Overseas Bank (UOB) Singapore
o Health Industry Exposure
 Worked as a Pharmacist for Albro Chemicals (Pharmaceutical Company,
Pakistan
 Worked as a Pharmacist for Wyeth Pakistan labs
 Worked as Software Systems analyst for High Noon Labs (Pharmaceutical
Company), Pakistan
 Worked for Shaukat Khanum Memorial Cancer Hospital & Research Centre, Pakistan as
Software Systems Analyst.
 Worked for sanofi Aventis (French Pharmaceutical Company) as SQA (Software
Quality Analyst) / Software Systems Analyst
 Worked as trainee Hospital Pharmacist in Mayo Hospital, Lahore Pakistan
o Teaching Experience
 Part time lecture for Software Engineering at Preston University, Lahore Pakistan
Campus
 Part time lecture for Software Engineering at ILM (Institute of Leadership &
management: Now Hamdard University), Lahore Pakistan
 Part time lecture at ILM for Software Project management
o Software Requirements Management & Software Business Analysis
 Analyzing business/software requirements and other associated documentations
(e.g. domain modeling, Use Case authoring, Business Rules documentation
using Decision Tables, Business Process Modeling, project glossary creation &
maintenance using Top Team, CaseComplete and Enterprise Architect
software)
 Preparing Requirements Traceability Matrix (RTM) using Excel or Enterprise
Architect software to describe and follow the threads in the life of a requirement
to determine how it is implemented and tested
 Creating UI prototypes using Serena Prototype Composer and Axure RP Pro. UI
prototypes are really helpful in identifying requirements and business rules.
o Database Testing
 Using ERWIN to review & verify ER Model (Entity Relationship Database logical
Schema)
 Map UI controls to ER Model
 SQL based testing of databases
o Project Management (Software Quality Assurance Projects)
 Managing project teams
 Preparing project plan with detailed work breakdown structure (WBS)
 Following up tasks and status
 Conducting effort sizing
 Preparing projects status reports
 Conducting Software Testing Activities, viz. SIT, UAT, OSAT
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3.  Track & Monitor Software Testing outcomes, including Test case execution, Bug
Reports, status & summary reports
 Ensuring sign-offs
o Technical Writing
 Writing standard operation procedures (SOP)
 Preparing manuals and user guides, including online help in various formats (e.g.
PDF, HTML, Chm, etc.)
 Preparing quick reference guides to support software and IT equipment rollouts
o Technical Training
 Conducting training for software engineers in the areas of requirements analysis,
SQA, Unified Modeling Language (UML), software engineering and SQL/RDBMS
using Oracle and MS-SQL
o Evaluation of Software CASE Tools
 Conducting evaluation of software CASE tools for use in the project work, e.g.
Use Case authoring, designing, automated software testing, Load Testing, etc.
.
Software Exposure:
o SQA Tools: Enterprise Architect; Top Team; Visual Use Case, Case Complete,
Screen Architect; Rational Rose, TextAloud, NaturalReader, Snagit, Vox Proxy,
Visual Studio Team Test Module, Microsoft Office, MS Project, MS Visio, UI
Prototyping Tools (Serena Prototype Composer & Axure RP Pro), RA-Quest,
Customized Bug Reporting Tools, Test Director, Load Runner, QTP (Quick Test Pro),
Fast-Help, Help&Man, ERWIN Data Modeler, TOAD, Oracle, DB2, SQL Server, VSS
(Visual Source Safe), QVCS, MS SharePoint, SAP, Apache, PHP, MySQL,
application servers (JCO, JBOSS, WebSphere), IIS, Apache and Tomcat
o Operating Systems: Windows 95/98/NT/XP, Vista, Windows 7, UNIX (Solaris, AIX,
HP-Unix) LINUX
o Programming / Scripting Languages: Familiar with C/C++/C#, VB, VBA, VB
Scripting, VB.Net, Smalltalk, HTML, DHTML, XML, Java Scripting, JAVA, BASIC,
Power Builder, DBase, Fox Pro, Clipper, Project, Shell Scripting, SQL scripts for
database testing, Turbo Prolog, Oracle Forms and Reports
o Databases: Oracle, Sybase, DB2, SQL Server, MS ACCESS
o Software Development Methodologies: RUP, AGILE, OOPS, Waterfall, ICONIX,
BOOM
Education & Training:
• MS (Computer Science) 1998, Preston University, (Lahore Pakistan Campus)
• M. Phil (Pharmacy), 1991, Punjab University, Lahore, Pakistan.
• CSQA (Certified Software Quality Analyst), QAI USA
• Relational Database Orientation and SQL Training, at CresSoft Lahore, Pakistan
• Training of Software Automated testing tools: Load Runner, Win Runner, Quick Test Pro,
Test Director, Astra Quick Test, Astra Site Manager, Astra Load Test, at CresSoft
Lahore, Pakistan
• Object Oriented Design Methodologies including RUMBAUGH and DAVE TAYLOR, at
CresSoft Lahore, Pakistan
• ERWIN data modeling CASE tool, at CresSoft Lahore, Pakistan
• UML (Unified Modeling Language) , at CresSoft Lahore, Pakistan
• Software Configuration Management, at CresSoft Lahore, Pakistan
• Application Design in Visual Works, at CresSoft Lahore, Pakistan
• ISO 9001 and CMM training at CresSoft Lahore, Pakistan
• C Language, at NCCS Lahore, Pakistan
• BASIC and PASCAL programming, at PACS Lahore, Pakistan
• “How Effective Managers Organize Themselves” from Pakistan Institute of Management
• Performance Under Pressure, at CresSoft Lahore, Pakistan
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4. • MIS from LUMS (Lahore University Of Management Sciences)
• Internal Quality Auditing for ISO 9000, from Pakistan Institute of Quality Control
• SOHO (small office, home office) arranged by IDA at Singapore National Library.
• Use Case Writing & Analysis, at Tescom Singapore
• SQL (Structured Query Language) for Database, at Tescom Singapore
• Hospital Pharmacist training in Mayo Hospital, Lahore Pakistan
• GMP (Good manufacturing practices) at Wyeth Lahore, Pakistan
• Training in Java language from NICON, Lahore Pakistan
• Oracle Forms and Reports Training at CITIBank
Soft Skills:
• Proven ability to work within a team environment,
• Excellent oral and written communication skills,
• Strong analytical and problem solving skills,
• Well organized work habits with attention to detail,
• Ability to make good/sound decisions and use independent judgment,
• Energetic, focused and professional in work,
• Work independently and be extremely quick learners,
• I do gather lessons learned for future test cycles and incorporate movements,
• Committed team member, versatile with aptitude and interest in using new
software tools
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