1. Ricardo (Ric) Llige
18 Eucalyptus Street
St Ives
NSW 2075
ricardo@llige.org
Mobile: +61 420 529 197
Career Highlights
1. 16 years (overall) experience in Systems Integration, Network Design (LAN and WAN), New
Technology (Wireless, VoIP, NAS/SAN), Product Management and Market Development
2. 3 years’ experience managing Sales and Marketing (UK)
3. 1 year experience managing Technical Services Group, pre- and post-sales (Australia)
4. 4 years (combined) Product Management (Digital, Hitachi, NEC, Toshiba, TI, Viking and Panasonic)
5. Diploma of Programming and Systems Analysis with a primary focus in network design
6. Broad understanding of IT market place and trends leading to a more marketing- and/or technical oriented position
7. Outstanding dedication to customer service and client relations
8. Committed team player, thriving in a group environment. Ambitious, willing to learn and travel
Most Recent IT Employment History
Tecksel Australia Pty Ltd AUBURN March, 2001 to July, 2002
Panasonic Toughbook Product Specialist
Responsibilities
• Develop Reseller Channel strategy in niche markets (Defence, Mining, Logistics, etc.)
• Generate End User interest in product range by focused e-Mails, direct and joint visits, and cold calling
• Training (on-going) and Certification of Channel sales staff on Toughbook products
• Coordinate Large Business Opportunities (LBO) between Panasonic and Reseller Channel through
• Registry of Opportunities and joint visits to maximise potential to win opportunity
• Assist in introducing new, project-based products (field-based communications modules, GPS, etc.)
Achievements
• Sales in new markets (education, manufacturing and government bodies)
• New business in utilities, local councils and defence
• Average GP margin exceeded in majority of sales
• Developed and refined NSW and ACT Reseller Channel for ITS2000 Government Contract
• Increased awareness of product range in End User market through focused marketing efforts

2. Previous Employment History
NDS Pty Limited LANE COVE January, 2000 – March, 2001
Manager, Technical Services Group
Responsibilities
• Network analysis and design (wired, wireless and VPN) including VoIP
• Training (on-going) of internal and external sales staff on active equipment
• Instrumental in the design and implementation of Quality Assured Returns Procedure
• Coordinated pre- and post-sales technical inquiries relating active products (including hubs, switches,
• routers, gateways, etc.), testing and certification equipment (copper and fibre) and remote access
• (Analogue, ISDN, etc.)
• Assisting with any overflow of sales-related inquiries
Achievements
• 65% increase on successful network tenders at an average 40% GP
• Commendations from both the Director of Sales and Marketing and the National Sales Manager for training
material and course content
• Client appreciation received for an improved returns tracking procedure and repair turn around
Digiland Australia NORTH RYDE August, 1999 – October, 1999
Hitachi, DMC and NEC Market Development Manager
Responsibilities
• Introduce Hitachi Notebook and LCD Desktop and DMC LCD monitor products to Australian market
• Liaise with industry press (“advertorials” and advertisements in IT and industry specific magazines)
• Develop strategic reseller partners in each (East Coast) state for Hitachi and DMC
• Re-establish contact with dormant NEC accounts and generate incremental business
• Report directly to Singapore regarding project opportunities, and forecasts and market response
Achievements
• Reduced Hitachi legacy stock by over 60% and successfully generated interest in their product mix
• Developed cost effective Point of Sale solutions based on DMC LCD screens
• Instrumental in developing Hitachi product matrix for Australian market
• Defined and developed a dedicated Hitachi channel strategy
CHA (NSW) HORNSBY August, 1997 – August, 1999
Digital and Viking Components Product Manager
Responsibilities
• Develop Digital and Viking (3rd party memory) sales through strategic reseller partners in NSW
Achievements
• Digital sales in NSW increased by 80%
• Viking (memory) sales up 250%
• Introduced new reseller accounts
• Client retention up 70%

3. Previous Employment History (Continued)
PDS International (NSW) WILLOUGHBY April, 1996 – August, 1997
Contract Account Manager
Responsibilities
• Develop Toshiba, NEC and Texas Instruments sales through strategic reseller partners in NSW
Achievements
• Highest volume sales in company for Toshiba
• Client retention increased 50%
• Peripheral sales increased 45%
• Texas Instruments’ fastest growing distributor after 6 months
Rio Systems Integration March, 1993 – August, 1997
Independent Consultant and Contractor
Datura Computer Services March, 1990 – November, 1992
Sales and Marketing Manager
ComputerLand Solutions October, 1988 – January, 1990
Account Manager
The Computer Group May, 1986 – October, 1988
Account Manager
Additional computer skills
Software: MS Office, Lotus Notes, Tracker, Eastcoast, Micronet and JIWA
Introduction to Windows for Workgroups Peer to Peer Networking
Educational & additional training
Programming Diploma – Control Data Institute – Result: High Distinction (95%)
Computer Accounting Certificate – Sydney technical College – Distinction (90%)
Professional Selling Skills – Compaq/ProSell (UK), IBM/Wilson Learning (Australia)
DECNet Connectivity and Introduction to basic Networking Principles
Digital Equipment Corporation Product Management Accreditation
Hitachi Product Familiarisation Accreditation, (Australia/Singapore)
Wireless Networking, Voice over IP (VoIP) and VPN overview
Panasonic Toughbook Technical Sales Accreditation
Referees provided upon request